--- title: Aimsio | Field Service Management Software Reviews meta_title: 'Aimsio | Field Service Management Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Aimsio | Field Service Management Software works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 10 scale: '5' date_modified: '2026-08-01' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Aimsio | Field Service Management Software Reviews **Vendor:** Aimsio **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 10 ## About Aimsio | Field Service Management Software Aimsio: The All-in-One Field Operations Platform Built for the Field. Built from the ground up for oil & gas, construction, utilities, energy, transportation, and heavy industries—Aimsio is the all-in-one field operations platform that connects the field to the back-office in real time. Whether you’re managing remote crews, equipment, struggling with billing delays, or just tired of chasing down paperwork—Aimsio helps you do it faster, easier, and with fewer errors. Saving you time and money. With Aimsio, you can create and manage field tickets, LEMs, timesheets, price books, and invoices — all in one easy-to-use platform. No more spreadsheets, duplicate data entry, or billing delays. Whether you’re tracking job costs, dispatching resources, or accelerating approvals, Aimsio empowers your teams to work faster, capture every dollar, and operate with total confidence. Key capabilities include: Field ticketing & reporting: Create, approve, and track tickets and progress reports in real time. Smart dispatching: Drag-and-drop crews, equipment, and materials for quick, accurate scheduling. Real-time job tracking & budget monitoring: Stay on budget with live cost and performance insights. Streamlined invoicing: Generate accurate invoices from a single ticket or multiple entries, reducing errors and manual rework. Centralized operations: Manage timesheets, price books, safety forms, and payroll reports — all in one place. Built by field and technology experts for field operations teams on the ground, Aimsio helps companies save time, eliminate errors, and recover more revenue. Trusted by field teams across the world—Aimsio helps commercial and industrial companies run field operations with trust and confidence. ## Aimsio | Field Service Management Software Pros & Cons **What users like:** - Users find Aimsio's software **easy to use** , facilitating smooth implementation and efficient management of tasks. (5 reviews) - Users appreciate the **flexible time management** features in Aimsio, making it convenient to track and manage hours. (2 reviews) - Users value the **time-saving capabilities** of Aimsio, enabling quick clock-ins and easy revision of work hours. (2 reviews) - Users commend Aimsio's **exceptional customer support** , noting smooth implementation and improved internal processes. (1 reviews) - Users appreciate the **customization options** in Aimsio, making it easy to manage hours and equipment efficiently. (1 reviews) - Daily Usage (1 reviews) - Data Management (1 reviews) - Easy Creation (1 reviews) - Easy Implementation (1 reviews) - Financial Management (1 reviews) **What users dislike:** - Users experience **sync issues** , with delays and manual efforts required for tracking hours and location accuracy. (5 reviews) - Users find **mobile limitations** frustrating, citing slow refresh rates and lack of essential features like job creation and attachments. (2 reviews) - Users experience frequent **app crashes** and synchronization issues, leading to frustration with the overall functionality. (1 reviews) - Users often face **connectivity issues** with Aimsio, particularly those using Android devices in the US. (1 reviews) - Users face challenges with the **deletion issues** in Aimsio, as timecards lock and require admin intervention to modify. (1 reviews) - GPS (1 reviews) - Job Management (1 reviews) - Photo Management (1 reviews) - Poor Support (1 reviews) - Project Management Limitations (1 reviews) ## Aimsio | Field Service Management Software Reviews ### 1. Aimsio's Superior Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Karson S. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Aimsio | Field Service Management Software?** Aimsio's customer Support has been great to deal with. The system is easy to use and it has been a smooth implementation. We have had a great working relationship with Michael and Lisa and they have allowed us to streamline our internal processes and greatly improve our overall efficiency. **What do you dislike about Aimsio | Field Service Management Software?** Aimsio does not have an inventory system or allow jobs to be created on their app. Both of these would be quite beneficial. We also have a number us US users who use android that struggle to connect at times. **What problems is Aimsio | Field Service Management Software solving and how is that benefiting you?** Aimsio has helped us go paperless. This fixes the issue of missing paper tickets or mixing up different versions of the same ticket. Their job/dispatch board allows all managers across our company see and contribute to various jobs without the need for constant phone/email discussions. Michael was able to build custom reports which greatly enhanced our productivity and allowed us to streamline many aspects of our work. Our payroll processing time has been greatly reduced as well due to Aimsio's integration with PowerBI. **Official Response from Marc Reinhart:** > Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. ### 2. Very nice setup, no rush. **Rating:** 5.0/5.0 stars **Reviewed by:** Evan L. | Fibre splice technician, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Aimsio | Field Service Management Software?** I like the fact I can manage my own hours, and put my equipment time and everything else under it. It’s super convenient for me, and office people that would usually have to put in all this info in the system. Very nice system, nice modern way of doing hours for work! **What do you dislike about Aimsio | Field Service Management Software?** How long it takes to sync. Sometimes 20 minutes if I don’t have wifi, and has laggy moments. But on wifi even it still takes 3 minutes which I find weird cause my brothers Samsung can load it in 10 seconds. I have iPhone. **What problems is Aimsio | Field Service Management Software solving and how is that benefiting you?** Easy way to put my hours in for the day, very accessible for entering everything. **Official Response from Marc Reinhart:** > Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. ### 3. Aimso for timesheet & job assignment **Rating:** 5.0/5.0 stars **Reviewed by:** Breanna P. | Fiber optic splice tech, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2025 **What do you like best about Aimsio | Field Service Management Software?** I like that we are able to clock in hours from anywhere, and we are able to look back and see the hours we have put in the app **What do you dislike about Aimsio | Field Service Management Software?** The only downside I've seen is it not syncing so sometimes my managers aren't able to see my hours and I have to go back and manually sync. **What problems is Aimsio | Field Service Management Software solving and how is that benefiting you?** I believe they are working on syncing **Official Response from Marc Reinhart:** > Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. ### 4. Pretty good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Aimsio | Field Service Management Software?** Helps me quickly and easily enter my work day, and revise and resubmit quickly when needed. **What do you dislike about Aimsio | Field Service Management Software?** App version crashes a lot. Doesn't synch often. Web version colon on the time entry is annoying to use **What problems is Aimsio | Field Service Management Software solving and how is that benefiting you?** It allows me to quickly and easily see my teams hours, that benefits me by allowing to do my job quicker with lesa frustration **Official Response from Marc Reinhart:** > Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. ### 5. Easy work hour tracker **Rating:** 4.5/5.0 stars **Reviewed by:** Jay M. | Fiber Optic Splice Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Aimsio | Field Service Management Software?** easy to use, jobs can be sent to me with the information I need included. I can run reports to see my current pay period hours. Areas to populate your days activities. **What do you dislike about Aimsio | Field Service Management Software?** sometimes takes a while to sync. always asking to track your location **What problems is Aimsio | Field Service Management Software solving and how is that benefiting you?** Accurate hour tracking for individual jobs and projects. **Official Response from Marc Reinhart:** > Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. ### 6. Using aimsio **Rating:** 5.0/5.0 stars **Reviewed by:** Jason k. | Slinger operator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Aimsio | Field Service Management Software?** Drop down menus are easy to use, very easy to enter in hours **What do you dislike about Aimsio | Field Service Management Software?** Once you complete a timecard it is locked and can't be reopened without an admin doing it **What problems is Aimsio | Field Service Management Software solving and how is that benefiting you?** Keep track of hours and materials and equipment hours for different jobs **Official Response from Marc Reinhart:** > Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. ### 7. Awesome software **Rating:** 5.0/5.0 stars **Reviewed by:** Kilian K. | Tower Rigging Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Aimsio | Field Service Management Software?** That I can use it on my desktop computer. **What do you dislike about Aimsio | Field Service Management Software?** Sometimes it takes some time for syncronization. **What problems is Aimsio | Field Service Management Software solving and how is that benefiting you?** It provides the info for a job all in one app. **Official Response from Marc Reinhart:** > Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. ### 8. Exceptional Customer Service - Constantly Improving Product **Rating:** 4.5/5.0 stars **Reviewed by:** Graham M. | Head of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Aimsio | Field Service Management Software?** We recently transitioned from a paper-based system to almost entirely paperless, thanks to Aimsio. After evaluating many web-based and software solutions, we chose Aimsio for its clean interface and integrations. The customer service has been exceptional, both during the onboarding process and in the six months since we’ve been live. Our staff and customer base quickly adapted to the program. The support team continues to assist us as we grow into the system and optimize our workflow. We couldn’t be happier with our choice. **What do you dislike about Aimsio | Field Service Management Software?** The system's limitations are similar to those of other web-based solutions. At times, we have made customization requests that require platform-wide updates or changes. As a result, we have had to modify some of our own processes to work within the system's limitations. **What problems is Aimsio | Field Service Management Software solving and how is that benefiting you?** Aimsio is solving several key problems for us, including streamlining our ticketing and invoicing processes, eliminating the need for paper-based systems, and improving overall efficiency. By transitioning to Aimsio, we have reduced administrative overhead and reduced the number of errors associated with manual data entry. Overall, Aimsio has improved our operational efficiency and provided a more seamless and organized approach to managing our business processes. ### 9. Used this program for clocking hours and viewing jobs while at work. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Aimsio | Field Service Management Software?** I like the simplicity. Easy to learn and navigate. **What do you dislike about Aimsio | Field Service Management Software?** Cannot add photos and attachments to jobs. The refresh on the mobile version is painfully slow. **What problems is Aimsio | Field Service Management Software solving and how is that benefiting you?** Keeping jobs organized. **Official Response from Marc Reinhart:** > Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. ### 10. Great team, system and prospects. However execution needs work! **Rating:** 3.5/5.0 stars **Reviewed by:** Richard P. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Aimsio | Field Service Management Software?** Team is great. System is promising. Cloud platform. **What do you dislike about Aimsio | Field Service Management Software?** System is so slow. Cannot scale up. Poor execution. **What problems is Aimsio | Field Service Management Software solving and how is that benefiting you?** Electronic time sheet. Job labour and equipment costing/reporting. Billing. ## Aimsio | Field Service Management Software Discussions - [What is Aimsio used for?](https://www.g2.com/discussions/what-is-aimsio-used-for) - 1 comment - [View Aimsio | Field Service Management Software pricing details and edition comparison](https://www.g2.com/products/aimsio-field-service-management-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-09+00%3A40%3A30+-0500&secure%5Bsession_id%5D=d825b14f-d0dd-41bf-8b0d-cb60f2e50853&secure%5Btoken%5D=2e0317bb6b98700d8cc917ab923259e93b2f5026ca4293791ac9b2f7cec1a746&format=llm_user) ## Aimsio | Field Service Management Software Features **Additional Functionality** - Commercial - Quality Control Management - Reporting & Statistics - For AEC Industry - Timesheet Management - CRM - For Residential - Real-Time Data - Customizable Reports - Contractor Management - Scheduling - Financial Management - Inventory Management - Mobile Access - Offline Access - Purchase Order Management - Supplier Management - Change Order Management - API - Activity Dashboard - RFI & Submittals - AI Copilot - Subcontractor Management - Status Tracking - Incident Reporting - Bid Management - Permit Management - Materials Management - Access Controls/Permissions - Activity Tracking - Real-Time Updates - Collaboration Tools - Document Management - Equipment Tracking - Contract/License Management - Generative AI - Task Management - Third-Party Integrations - Project Management - Risk Assessment - Accounting Integration - Audit Trail - Compliance Tracking - Building Information Model - Job Costing - Multiple Projects - Workflow Management - Estimating - Budget Tracking **Additional Functionality** - Compliance Management - Inventory Management - Logistics Management - Resource Management - Role-Based Permissions - Forecasting - Data Visualization - Real-Time Monitoring - Mobile Alerts - Data Synchronization - Data Import/Export - Audit Management - Workflow Management - Invoice Management - Maintenance Management - Activity Tracking - Customizable Fields - Scheduling - Multi-Location - Forms Management - Inspection Management - API - Data Analysis Tools - Offline Access - Reporting & Statistics - AI Copilot - Job Costing - Real-Time Updates - Generative AI - Third-Party Integrations - Real-Time Data - Field Mapping - Production Management - Accounting - Work Order Management - Equipment Management - Project Management - Customizable Reports - Document Management - Job Management - Asset Tracking - Mobile Access - For Oil & Gas **Document Management** - Proposal Creation - Bid Management - Bid Comparisons - Bid Management - Templates - Bid Management - Bid Invitations - Bid Management - Communication Management **Field Management** - Field Collaboration - Field Coordination - Safety Compliance - Field Communication - Workforce Scheduling **Task Management** - Construction Accounting Tool Integrations - Construction Estimating Tool Integration - Construction Workforce Management Tool Integration - Project Tracking - Information Management - Communication and Collaboration **Workflow Management** - Proposal Generation - Integrations - Third-Party Integrations - QuickBooks Integration - Accounting Integration - Third-Party Integrations **Generative AI** - Generative AI **Scheduling Workflows - Construction Scheduling** - User Permissions - Time & Expense Tracking - Calendar Management - Gantt Charts - Contract/License Management - Subcontractor Management - Workflow Management - Purchase Order Management - Project Management - Resource Management - Document Management - Change Order Management - Bid Management - Task Management - Status Tracking - Activity Tracking - Project Tracking - Task Progress Tracking - Progress Tracking - Staff Calendar **Agentic AI - Oil and Gas Project Management** - Multi-step Planning - Cross-system Integration - Decision Making **Agentic AI - Oil and Gas Asset Management** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Before the Job** - Calendar - Dispatch - Roles - Booking **Qualifications** - Contactor Database - Bid Management - Compliance - Bid Management - Contact Database - Bid Management - Change Order Management - Invoice Management - Contract/License Management - Cost Database **Asset Management** - Resource Management - Timesheets - Visual Project Tracking - Reporting **Site Management** - Field Service Management - Field Collaboration - Mobile App - Field Reporting - Timesheets - Photo and Video Uploads - Workforce Scheduling **Job Costing** - Access to Cost Databases - Digitizing Quantities - Work Breakdown Structure (WBS) - Mobile Access - Project Management - Document Management - Task Management **Reporting & Analytics - Construction Scheduling** - Project Reporting - Baseline Management - Timesheet Management - Supplier Management - Multiple Projects - Project Planning **Additional Functionality** - Multiple Projects - Customizable Templates - Subcontractor Management - Invoice Management - BIM Modeling - Real-Time Updates - Takeoff - Quotes/Estimates - Access Control - Financial Management - Cost Database - Job Scheduling - Materials Management - Generative AI - Activity Dashboard - Project Tracking - Data Collection - Audit Trail - HVAC Estimating - Purchase Order Management - Visual Assemblies - CAD Tools - Change Order Management - Contract/License Management - Bid Management - For Residential - Reporting/Analytics - Electrical Estimating - Cost Tracking - Commercial/Industrial - AI Copilot - What-if Analysis - Data Import/Export - Plumbing Estimating - Time & Expense Tracking - Calendar Management - For AEC Industry - API - Collaboration Tools - Cost Estimating - Maintenance Scheduling - Automatic Backup - Customer Management - Timesheet Management - Customizable Reports - Job Management - Scheduling - Contact Database - Electronic Payments - Customizable Branding - Reporting & Statistics - Task Scheduling - Location Tracking - Activity Tracking - Status Tracking - Billing & Invoicing - Electronic Signature - Job Costing - Document Storage - Drag & Drop - Work Order Management - Dispatch Management - Contractor Management - Progress Tracking - Communication Management - For Remodelers - Mobile Alerts - Customizable Fields - Alerts/Notifications - Lead Management - 2D/3D Designing - Projections - Client Management - Client Portal - Project Accounting **On the Job** - Location - Employee Communication - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **Construction Management** - Construction Software Integration - Bid Management - Historical Data - Bid Management - Project Management - Bid Management - Task Management - Supplier Management - RFP Management - Workflow Management - Document Management - Multiple Projects - Accounting Integration **Productivity - Construction Scheduling** - Construction Stack Integrations - Mobile Capabilities - Accounting Integration **Additional Functionality** - API - Collaboration Tools - AI Copilot - For AEC Industry - Customizable Reports - Reporting & Statistics - Approval Process Control - Generative AI - Activity Dashboard - Forecasting - Forms Creation & Design - File Sharing - Version Control - Alerts/Notifications - Document Storage - Mobile Access - Quotes/Estimates - Job Costing - Access Control - Multiple User Accounts - Proposal Generation - Project Tracking - Data Import/Export - Takeoff **Additional Functionality** - For AEC Industry - Project Estimating - Project Templates - AI Copilot - Real-Time Notifications - Rescheduling - Cost Estimating - API - Projections - Customizable Templates - Real-Time Updates - Reporting & Statistics - Project Scheduling - Contact Database - Customizable Fields - Generative AI - Activity Dashboard - Task Scheduling - Job Costing - Data Import/Export - Customizable Reports - Job Scheduling **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top Aimsio | Field Service Management Software Alternatives - [Procore](https://www.g2.com/products/procore/reviews) - 4.6/5.0 (4,188 reviews) - [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews) - 4.4/5.0 (5,201 reviews) - [Fieldwire by Hilti](https://www.g2.com/products/fieldwire-by-hilti/reviews) - 4.5/5.0 (578 reviews)