--- title: Aimsio | Field Service Management Software Reviews meta\_title: 'Aimsio | Field Service Management Software Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how Aimsio | Field Service Management Software works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 10 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Aimsio | Field Service Management Software Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Aimsio's software **easy to use** , facilitating smooth implementation and efficient management of tasks. [(5 mentions)](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=1450225&qs=pros-and-cons#reviews) Users appreciate the **flexible time management** features in Aimsio, making it convenient to track and manage hours. [(2 mentions)](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165935&qs=pros-and-cons#reviews) Users value the **time-saving capabilities** of Aimsio, enabling quick clock-ins and easy revision of work hours. [(2 mentions)](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165950&qs=pros-and-cons#reviews) Users commend Aimsio's **exceptional customer support** , noting smooth implementation and improved internal processes. [(1 mentions)](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=1450331&qs=pros-and-cons#reviews) Users appreciate the **customization options** in Aimsio, making it easy to manage hours and equipment efficiently. [(1 mentions)](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165556&qs=pros-and-cons#reviews) Users experience **sync issues** , with delays and manual efforts required for tracking hours and location accuracy. [(5 mentions)](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165520&qs=pros-and-cons#reviews) Users find **mobile limitations** frustrating, citing slow refresh rates and lack of essential features like job creation and attachments. [(2 mentions)](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165407&qs=pros-and-cons#reviews) Users experience frequent **app crashes** and synchronization issues, leading to frustration with the overall functionality. [(1 mentions)](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165316&qs=pros-and-cons#reviews) Users often face **connectivity issues** with Aimsio, particularly those using Android devices in the US. [(1 mentions)](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165326&qs=pros-and-cons#reviews) Users face challenges with the **deletion issues** in Aimsio, as timecards lock and require admin intervention to modify. [(1 mentions)](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165343&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Aimsio | Field Service Management Software ##### 1. Ease of Use Users find Aimsio's software **easy to use** , facilitating smooth implementation and efficient management of tasks. [ See 5 mentions ](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=1450225&qs=pros-and-cons#reviews) See Related User Reviews ![Karson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karson S.") KS Karson S. Mid-Market (51-1000 emp.) 5.0/5 "Aimsio's Superior Support Team" What do you like about Aimsio | Field Service Management Software? Aimsio's customer Support has been great to deal with. The system is easy to use and it has been a smooth implementation. We have had a great working ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Used this program for clocking hours and viewing jobs while at work." What do you like about Aimsio | Field Service Management Software? I like the simplicity. Easy to learn and navigate. ##### 2. Time Management Users appreciate the **flexible time management** features in Aimsio, making it convenient to track and manage hours. [ See 2 mentions ](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165935&qs=pros-and-cons#reviews) See Related User Reviews EL Evan L. Mid-Market (51-1000 emp.) 5.0/5 "Very nice setup, no rush." What do you like about Aimsio | Field Service Management Software? I like the fact I can manage my own hours, and put my equipment time and everything else under it. It’s super convenient for me, and office people tha BP Breanna P. Mid-Market (51-1000 emp.) 5.0/5 "Aimso for timesheet & job assignment" What do you like about Aimsio | Field Service Management Software? I like that we are able to clock in hours from anywhere, and we are able to look back and see the hours we have put in the app ##### 3. Time-saving Users value the **time-saving capabilities** of Aimsio, enabling quick clock-ins and easy revision of work hours. [ See 2 mentions ](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165950&qs=pros-and-cons#reviews) See Related User Reviews BP Breanna P. Mid-Market (51-1000 emp.) 5.0/5 "Aimso for timesheet & job assignment" What do you like about Aimsio | Field Service Management Software? I like that we are able to clock in hours from anywhere, and we are able to look back and see the hours we have put in the app ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Pretty good" What do you like about Aimsio | Field Service Management Software? Helps me quickly and easily enter my work day, and revise and resubmit quickly when needed. ##### 4. Customer Support Users commend Aimsio's **exceptional customer support** , noting smooth implementation and improved internal processes. [ See 1 mentions ](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=1450331&qs=pros-and-cons#reviews) See Related User Reviews ![Karson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karson S.") KS Karson S. Mid-Market (51-1000 emp.) 5.0/5 "Aimsio's Superior Support Team" What do you like about Aimsio | Field Service Management Software? Aimsio's customer Support has been great to deal with. The system is easy to use and it has been a smooth implementation. We have had a great working ##### 5. Customization Options Users appreciate the **customization options** in Aimsio, making it easy to manage hours and equipment efficiently. [ See 1 mentions ](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165556&qs=pros-and-cons#reviews) See Related User Reviews EL Evan L. Mid-Market (51-1000 emp.) 5.0/5 "Very nice setup, no rush." What do you like about Aimsio | Field Service Management Software? I like the fact I can manage my own hours, and put my equipment time and everything else under it. It’s super convenient for me, and office people tha ### 5 Cons or Disadvantages of Aimsio | Field Service Management Software ##### 1. Sync Issues Users experience **sync issues** , with delays and manual efforts required for tracking hours and location accuracy. [ See 5 mentions ](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165520&qs=pros-and-cons#reviews) See Related User Reviews EL Evan L. Mid-Market (51-1000 emp.) 5.0/5 "Very nice setup, no rush." What do you dislike about Aimsio | Field Service Management Software? How long it takes to sync. Sometimes 20 minutes if I don’t have wifi, and has laggy moments. But on wifi even it still takes 3 minutes which I find we KK Kilian K. Mid-Market (51-1000 emp.) 5.0/5 "Awesome software" What do you dislike about Aimsio | Field Service Management Software? Sometimes it takes some time for syncronization. ##### 2. Mobile Limitations Users find **mobile limitations** frustrating, citing slow refresh rates and lack of essential features like job creation and attachments. [ See 2 mentions ](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165407&qs=pros-and-cons#reviews) See Related User Reviews ![Karson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karson S.") KS Karson S. Mid-Market (51-1000 emp.) 5.0/5 "Aimsio's Superior Support Team" What do you dislike about Aimsio | Field Service Management Software? Aimsio does not have an inventory system or allow jobs to be created on their app. Both of these would be quite beneficial. We also have a number us U ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Used this program for clocking hours and viewing jobs while at work." What do you dislike about Aimsio | Field Service Management Software? Cannot add photos and attachments to jobs. The refresh on the mobile version is painfully slow. ##### 3. App Crashes Users experience frequent **app crashes** and synchronization issues, leading to frustration with the overall functionality. [ See 1 mentions ](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165316&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Pretty good" What do you dislike about Aimsio | Field Service Management Software? App version crashes a lot. Doesn't synch often. Web version colon on the time entry is annoying to use ##### 4. Connectivity Issues Users often face **connectivity issues** with Aimsio, particularly those using Android devices in the US. [ See 1 mentions ](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165326&qs=pros-and-cons#reviews) See Related User Reviews ![Karson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karson S.") KS Karson S. Mid-Market (51-1000 emp.) 5.0/5 "Aimsio's Superior Support Team" What do you dislike about Aimsio | Field Service Management Software? Aimsio does not have an inventory system or allow jobs to be created on their app. Both of these would be quite beneficial. We also have a number us U ##### 5. Deletion Issues Users face challenges with the **deletion issues** in Aimsio, as timecards lock and require admin intervention to modify. [ See 1 mentions ](https://www.g2.com/products/aimsio-field-service-management-software/reviews?filters%5Bsentiment_snippet%5D=2165343&qs=pros-and-cons#reviews) See Related User Reviews JK Jason k. Mid-Market (51-1000 emp.) 5.0/5 "Using aimsio" What do you dislike about Aimsio | Field Service Management Software? Once you complete a timecard it is locked and can't be reopened without an admin doing it ![Karson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karson S.") KS Karson S. Controller Mid-Market (51-1000 emp.) 6/17/2025 "Aimsio's Superior Support Team" 5/5 What do you like best about Aimsio | Field Service Management Software? Aimsio's customer Support has been great to deal with. The system is easy to use and it has been a smooth implementation. We have had a great working relationship with Michael and Lisa and they have allowed us to streamline our internal processes and greatly improve our overall efficiency. Review collected by and hosted on G2.com. What do you dislike about Aimsio | Field Service Management Software? Aimsio does not have an inventory system or allow jobs to be created on their app. Both of these would be quite beneficial. We also have a number us US users who use android that struggle to connect at times. Review collected by and hosted on G2.com. What problems is Aimsio | Field Service Management Software solving and how is that benefiting you? Aimsio has helped us go paperless. This fixes the issue of missing paper tickets or mixing up different versions of the same ticket. Their job/dispatch board allows all managers across our company see and contribute to various jobs without the need for constant phone/email discussions. Michael was able to build custom reports which greatly enhanced our productivity and allowed us to streamline many aspects of our work. Our payroll processing time has been greatly reduced as well due to Aimsio's integration with PowerBI. Review collected by and hosted on G2.com. Show More Response from Marc Reinhart of Aimsio | Field Service... [Editedit](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11305230/official_response/edit) Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. Current UserValidated ReviewerSource: Organic EL Evan L. Fibre splice technician Mid-Market (51-1000 emp.) 6/17/2025 "Very nice setup, no rush." 5/5 What do you like best about Aimsio | Field Service Management Software? I like the fact I can manage my own hours, and put my equipment time and everything else under it. It’s super convenient for me, and office people that would usually have to put in all this info in the system. Very nice system, nice modern way of doing hours for work! Review collected by and hosted on G2.com. What do you dislike about Aimsio | Field Service Management Software? How long it takes to sync. Sometimes 20 minutes if I don’t have wifi, and has laggy moments. But on wifi even it still takes 3 minutes which I find weird cause my brothers Samsung can load it in 10 seconds. I have iPhone. Review collected by and hosted on G2.com. What problems is Aimsio | Field Service Management Software solving and how is that benefiting you? Easy way to put my hours in for the day, very accessible for entering everything. Review collected by and hosted on G2.com. Show More Response from Marc Reinhart of Aimsio | Field Service... [Editedit](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11302689/official_response/edit) Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. Current UserValidated ReviewerSource: Organic BP Breanna P. Fiber optic splice tech Mid-Market (51-1000 emp.) 6/7/2025 "Aimso for timesheet & job assignment" 5/5 What do you like best about Aimsio | Field Service Management Software? I like that we are able to clock in hours from anywhere, and we are able to look back and see the hours we have put in the app Review collected by and hosted on G2.com. What do you dislike about Aimsio | Field Service Management Software? The only downside I've seen is it not syncing so sometimes my managers aren't able to see my hours and I have to go back and manually sync. Review collected by and hosted on G2.com. What problems is Aimsio | Field Service Management Software solving and how is that benefiting you? I believe they are working on syncing Review collected by and hosted on G2.com. Show More Response from Marc Reinhart of Aimsio | Field Service... [Editedit](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11270442/official_response/edit) Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Mid-Market (51-1000 emp.) 6/5/2025 "Pretty good" 5/5 What do you like best about Aimsio | Field Service Management Software? Helps me quickly and easily enter my work day, and revise and resubmit quickly when needed. Review collected by and hosted on G2.com. What do you dislike about Aimsio | Field Service Management Software? App version crashes a lot. Doesn't synch often. Web version colon on the time entry is annoying to use Review collected by and hosted on G2.com. What problems is Aimsio | Field Service Management Software solving and how is that benefiting you? It allows me to quickly and easily see my teams hours, that benefits me by allowing to do my job quicker with lesa frustration Review collected by and hosted on G2.com. Show More Response from Marc Reinhart of Aimsio | Field Service... [Editedit](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11265304/official_response/edit) Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. Current UserValidated ReviewerSource: Organic JM Jay M. Fiber Optic Splice Technician Mid-Market (51-1000 emp.) 6/16/2025 "Easy work hour tracker" 4.5/5 What do you like best about Aimsio | Field Service Management Software? easy to use, jobs can be sent to me with the information I need included. I can run reports to see my current pay period hours. Areas to populate your days activities. Review collected by and hosted on G2.com. What do you dislike about Aimsio | Field Service Management Software? sometimes takes a while to sync. always asking to track your location Review collected by and hosted on G2.com. What problems is Aimsio | Field Service Management Software solving and how is that benefiting you? Accurate hour tracking for individual jobs and projects. Review collected by and hosted on G2.com. Show More Response from Marc Reinhart of Aimsio | Field Service... [Editedit](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11300716/official_response/edit) Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. Current UserValidated ReviewerSource: Organic JK Jason k. Slinger operator Mid-Market (51-1000 emp.) 6/13/2025 "Using aimsio" 5/5 What do you like best about Aimsio | Field Service Management Software? Drop down menus are easy to use, very easy to enter in hours Review collected by and hosted on G2.com. What do you dislike about Aimsio | Field Service Management Software? Once you complete a timecard it is locked and can't be reopened without an admin doing it Review collected by and hosted on G2.com. What problems is Aimsio | Field Service Management Software solving and how is that benefiting you? Keep track of hours and materials and equipment hours for different jobs Review collected by and hosted on G2.com. Show More Response from Marc Reinhart of Aimsio | Field Service... [Editedit](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11294136/official_response/edit) Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. Current UserValidated ReviewerSource: Organic KK Kilian K. Tower Rigging Technician Mid-Market (51-1000 emp.) 6/16/2025 "Awesome software" 5/5 What do you like best about Aimsio | Field Service Management Software? That I can use it on my desktop computer. Review collected by and hosted on G2.com. What do you dislike about Aimsio | Field Service Management Software? Sometimes it takes some time for syncronization. Review collected by and hosted on G2.com. What problems is Aimsio | Field Service Management Software solving and how is that benefiting you? It provides the info for a job all in one app. Review collected by and hosted on G2.com. Show More Response from Marc Reinhart of Aimsio | Field Service... [Editedit](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11300832/official_response/edit) Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. Current UserValidated ReviewerSource: Organic ![Graham M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Graham M.") GM Graham M. Head of Business Development Mid-Market (51-1000 emp.) 7/23/2024 "Exceptional Customer Service - Constantly Improving Product" 4.5/5 What do you like best about Aimsio | Field Service Management Software? We recently transitioned from a paper-based system to almost entirely paperless, thanks to Aimsio. After evaluating many web-based and software solutions, we chose Aimsio for its clean interface and integrations. The customer service has been exceptional, both during the onboarding process and in the six months since we’ve been live. Our staff and customer base quickly adapted to the program. The support team continues to assist us as we grow into the system and optimize our workflow. We couldn’t be happier with our choice. Review collected by and hosted on G2.com. What do you dislike about Aimsio | Field Service Management Software? The system's limitations are similar to those of other web-based solutions. At times, we have made customization requests that require platform-wide updates or changes. As a result, we have had to modify some of our own processes to work within the system's limitations. Review collected by and hosted on G2.com. What problems is Aimsio | Field Service Management Software solving and how is that benefiting you? Aimsio is solving several key problems for us, including streamlining our ticketing and invoicing processes, eliminating the need for paper-based systems, and improving overall efficiency. By transitioning to Aimsio, we have reduced administrative overhead and reduced the number of errors associated with manual data entry. Overall, Aimsio has improved our operational efficiency and provided a more seamless and organized approach to managing our business processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Mid-Market (51-1000 emp.) 6/16/2025 "Used this program for clocking hours and viewing jobs while at work." 3.5/5 What do you like best about Aimsio | Field Service Management Software? I like the simplicity. Easy to learn and navigate. Review collected by and hosted on G2.com. What do you dislike about Aimsio | Field Service Management Software? Cannot add photos and attachments to jobs. The refresh on the mobile version is painfully slow. Review collected by and hosted on G2.com. What problems is Aimsio | Field Service Management Software solving and how is that benefiting you? Keeping jobs organized. Review collected by and hosted on G2.com. Show More Response from Marc Reinhart of Aimsio | Field Service... [Editedit](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11300839/official_response/edit) Thank you for taking the time to provide a review. Your insights help other companies discover how we make field operations faster, easier, and more efficient. Thanks again for being a valued part of Aimsio. Validated ReviewerSource: Organic ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.") RP Richard P. Controller Mid-Market (51-1000 emp.) 1/31/2022 "Great team, system and prospects. However execution needs work!" 3.5/5 What do you like best about Aimsio | Field Service Management Software? Team is great. System is promising. Cloud platform. Review collected by and hosted on G2.com. What do you dislike about Aimsio | Field Service Management Software? System is so slow. Cannot scale up. Poor execution. Review collected by and hosted on G2.com. What problems is Aimsio | Field Service Management Software solving and how is that benefiting you? Electronic time sheet. Job labour and equipment costing/reporting. Billing. Review collected by and hosted on G2.com. 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