Consulting Services for Agentforce Sales (formerly Salesforce Sales Cloud)

A high tide raises all ships.. We aim to be that High Tide for our customers, community, and people. With more than 33 years of combined Salesforce experience, High Tide is always ready to take on any client, of any size. We’re the partner you can turn to time and time again to provide solutions that positively impact your customers and increase your Salesforce ROI. By working with experts who know their stuff, we get things done right the first time.

HipTen is a specialized Salesforce implementation partner dedicated exclusively to the insurance industry. With a deep understanding of the sector's complexities, HipTen collaborates with carriers, MGAs, brokerages, agencies, and InsurTech firms to deliver tailored CRM solutions that enhance productivity, improve ROI, and streamline operations. Their expertise spans the entire insurance lifecycle, ensuring that Salesforce becomes the single source of truth for all customer interactions. Key Features and Functionality: - Customized Salesforce Implementations: HipTen designs and deploys Salesforce solutions specifically tailored to the unique workflows of insurance organizations, including claims management, underwriting, and customer engagement. - Comprehensive Services: Their offerings encompass secure data migration, custom workflow development, and seamless integration with legacy systems, ensuring a smooth transition and optimal system performance. - Post-Implementation Support: HipTen provides ongoing support through tailored training programs, system updates, and proactive troubleshooting to maintain platform efficiency and user adoption. Primary Value and Solutions: HipTen addresses the insurance industry's challenges by leveraging Salesforce to modernize operations, automate processes, and enhance customer relationships. Their solutions help organizations overcome legacy technology constraints, complex regulations, and manual processes, leading to improved efficiency and profitability. By acting as an extension of their clients' teams, HipTen ensures that each implementation aligns with the organization's specific needs and goals.

HSM is a seasoned IT company specializing in Salesforce consulting services. With over three decades of experience, HSM excels in implementing and customizing Salesforce solutions to meet diverse business needs. Their mission is to simplify Salesforce usage for all company users, ensuring a seamless customer journey. Operating from offices in Zagreb and Belgrade, HSM supports clients across Europe, ranging from large enterprises to startups. Key Features and Functionality: - Solution Identification: HSM assesses each company's unique requirements to recommend the most suitable Salesforce solutions. - Customization: They tailor Salesforce implementations to align perfectly with client-specific needs. - Employee Empowerment: HSM provides training and support to ensure employees effectively utilize Salesforce in their daily operations. - Comprehensive Services: Their offerings encompass consulting, sales, implementation, and education, addressing all user inquiries. Primary Value and Problem Solving: HSM's primary value lies in transforming businesses into customer-centric organizations by optimizing Salesforce usage. They enhance efficiency, reduce costs, and streamline business processes, enabling companies to focus on growth and customer satisfaction. By leveraging their extensive experience and deep understanding of the Salesforce platform, HSM ensures that clients overcome implementation challenges and maximize their CRM investment.

H+W CONSULT is a certified Salesforce Consulting Partner, specializing in the implementation, configuration, custom development, and integration of cloud-based Salesforce solutions. Established in 2001, the company has extensive experience in process consulting, CRM system optimization, and integrating Salesforce with existing IT infrastructures. Key Features and Functionality: - Salesforce Implementation and Configuration: Tailored deployment of Salesforce Sales Cloud, Service Cloud (including Field Service, and Community Cloud to meet specific business requirements. - Custom Development: Development of bespoke solutions to enhance Salesforce functionalities, ensuring alignment with unique business processes. - System Integration: Expertise in integrating Salesforce with existing systems such as SAP, Oracle, and Navision, facilitating seamless data flow and operational efficiency. - Migration Services: Assistance in transitioning from Salesforce Classic to Salesforce Lightning Experience, highlighting benefits and executing the migration in three phases. Primary Value and Solutions Provided: H+W CONSULT addresses the complexities of CRM system implementation and integration by offering customized Salesforce solutions. Their services enable businesses to optimize customer relationship management, streamline processes, and enhance data accuracy. By focusing on technically demanding projects and leveraging their extensive experience, H+W CONSULT ensures that clients derive maximum benefit from their Salesforce investments, leading to improved operational efficiency and business growth.

Hyphen8 is a dedicated Salesforce consultancy established in 2012, specializing in delivering comprehensive CRM solutions exclusively for nonprofit organizations. With a team of certified professionals, Hyphen8 focuses on designing, implementing, and supporting Salesforce systems tailored to the unique needs of nonprofits, including grant management, fundraising, membership, and program operations. Their mission is to empower charitable organizations to enhance collaboration, reduce costs, increase efficiency, and amplify their impact through user-centered design and best practices. Key Features and Functionality: - User-Led Design: Hyphen8 emphasizes creating accessible and intuitive services that provide optimal experiences and outcomes for all users. - Implementation: They develop robust Salesforce solutions that improve organizational collaboration, streamline processes, and drive efficiency. - Support: Their 'evolve' support service offers flexible access to experts, acting as an extension of the client's team to ensure continuous improvement and user adoption. - Solution Accelerators: Hyphen8 builds free components based on customer feedback, complementing native Salesforce functionality and expediting project timelines. Primary Value and Solutions Provided: Hyphen8 addresses the specific challenges faced by nonprofits in managing complex stakeholder relationships and operational processes. By offering tailored Salesforce solutions, they enable organizations to: - Enhance collaboration among teams and stakeholders. - Reduce operational costs through streamlined processes. - Increase efficiency and save time with automated workflows. - Amplify their impact by leveraging data-driven insights and improved user experiences. Additionally, Hyphen8 is committed to social responsibility, dedicating 8% of their profits and time to support charities in need, reflecting their deep-rooted mission to make a positive difference in the nonprofit sector.

i2MAX is the largest independent Salesforce Platinum Partner in Korea, offering over 12 years of expertise in cloud solutions and consulting services. With a team of highly experienced consultants, i2MAX has successfully completed more than 200 projects for over 170 domestic and international clients. Their comprehensive services include customized consulting, training, and managed services, all aimed at transforming businesses from product-focused to customer-centric by leveraging the Salesforce platform. Key Features and Functionality: - Salesforce Platform-Based Enterprise Solutions: i2MAX provides tailored solutions built on the Salesforce platform to meet the unique needs of each client. - Utilization Evaluation Services: They offer services to assess and enhance the effectiveness of existing Salesforce implementations, ensuring clients maximize their investment. - Customized Training Programs: i2MAX delivers personalized training to empower clients' teams, facilitating efficient use of Salesforce tools and features. - Predeveloped Salesforce Support Solutions: Their offerings include data masking solutions like i2Mask and localization tools such as i2Notiforce and Kakao Consult Chatter, catering to specific market requirements. Primary Value and Solutions Provided: i2MAX specializes in transforming businesses by integrating advanced cloud solutions and analytics through the Salesforce platform. Their services address the challenges of digital transformation, enabling companies to shift from product-centric to customer-focused operations. By offering comprehensive consulting, training, and support, i2MAX ensures clients can effectively implement and utilize Salesforce solutions, leading to enhanced customer experiences and improved business performance.

IBS Technology GmbH is a distinguished Gold Partner within the Salesforce ecosystem, specializing in delivering advanced technological solutions tailored for the manufacturing and construction industries. Established in 2010 and headquartered in Frankfurt am Main, Germany, the company focuses on integrating artificial intelligence and process optimization to drive digital transformation for its clients. Key Features and Functionality: - Salesforce Implementation and Development: IBS Technology offers comprehensive services in implementing and developing Salesforce solutions, ensuring seamless integration into existing business processes to enhance efficiency and productivity. - Artificial Intelligence Integration: The company specializes in embedding AI technologies into business operations, enabling automation of manual tasks and providing data-driven insights to inform strategic decisions. - Industry-Specific Solutions: With a deep understanding of the manufacturing and construction sectors, IBS Technology develops customized solutions that address the unique challenges and requirements of these industries. - Change Management Services: Recognizing the complexities of digital transformation, IBS Technology provides change management support to help organizations adapt to new technologies and processes effectively. Primary Value and User Solutions: IBS Technology empowers businesses in the manufacturing and construction industries to navigate the complexities of digital transformation by offering tailored Salesforce and AI solutions. By automating manual tasks and optimizing processes, the company enables clients to focus on strategic initiatives, thereby enhancing overall efficiency and competitiveness. Their human-centric approach ensures that technology serves as an enabler for innovation, fostering environments where people and technology collaborate to redefine industry standards.

AI-Driven CRM & ERP for Real Business Impact we design and implement custom AI capabilities directly within your CRM and ERP platforms to solve real business challenges. From intelligent automation and predictive insights to AI-powered agents and decision support, our solutions enhance how your teams sell, serve, and operate. By embedding AI into systems like Salesforce and Oracle NetSuite, we turn data into actionable intelligence securely, seamlessly, and aligned with your business processes. At iCloudius, we deliver CRM and ERP solutions that connect your sales, finance, operations, and service teams on unified cloud platforms. Our experts specialize in CRM implementation, ERP implementation, system development, integrations, and long-term support. We partner with the world's best cloud platforms to deliver exceptional business solutions tailored to your needs: Salesforce, Oracle NetSuite and HubSpot. Our Services: CRM Implementation ERP Implementation Integration Services Custom Development Custom AI Solutions Salesforce Security solutions Support and Optimization Why choose us? Deep expertise in Salesforce CRM and NetSuite ERP projects Localized solutions built for Israeli tax compliance and reporting, as well as global rollouts A professional team of consultants, developers, and project managers Proven success across a variety of industries including hi-tech companies, and professional services

iCom Cloud, now operating as iCom by KPMG, is a consulting and integration firm specializing in customer relationship management (CRM and digital transformation. Established in 2012, the company has successfully completed over 200 Salesforce projects, including numerous multi-cloud transformation programs. With a team of over 100 certified experts, iCom Cloud offers comprehensive support throughout the CRM journey—from strategy and blueprint development to solution integration and change management. Their robust and agile Accelerated Transformation Approach (iATA ensures efficient project execution, enhancing clients' commercial efficiency through improved customer relationship management. Key Features and Functionality: - Comprehensive CRM Services: iCom Cloud provides end-to-end CRM solutions, encompassing strategy formulation, functional definition, integration, and change management. - Multi-Cloud Expertise: The company has extensive experience across various Salesforce clouds, including Sales, Service, Field Service, Marketing, Pardot, Community, and Wave. - Agile Methodology: Utilizing the iATA methodology, iCom Cloud ensures rapid and effective project delivery, adapting swiftly to client needs. - Certified Professionals: With over 100 certified experts, the team possesses deep knowledge and skills in Salesforce technologies. Primary Value and Solutions Provided: iCom Cloud addresses the critical need for businesses to enhance their customer relationship management and digital capabilities. By offering tailored CRM strategies and integrations, they help organizations improve commercial efficiency, streamline operations, and foster better customer engagement. Their agile approach and multi-cloud expertise enable clients to navigate complex digital transformations effectively, ensuring sustainable growth and competitive advantage.

Icreon is an advanced digital transformation and customer experience agency where human-centered experience design and innovation meets engineering at scale. For over 20 years, Icreon has been trusted by the world’s leading Fortune 500 companies, non-profits, and associations to deliver end-to-end digital transformation services and build award-winning websites, software, and amazing digital experiences. Icreon’s consulting, engineering, and design teams provide the scale and strategic direction to bring solutions to market faster delivering both short-term and sustainable value needed to create competitive advantages. By applying learnings from hundreds of large-scale projects, behavioral science, and user experience along with a level of creativity that only comes from decades of experience, they consistently deliver meaningful digital experiences enjoyed by millions of people. Icreon’s services include: - End-to-End Digital Transformation - Customer Experience Strategy and Design - Digital Product Design and Development (Software, Websites, Apps, Cloud) - Digital Commerce Strategy and Solutions About Icreon: Headquartered in New York City, Icreon’s has 350+ experts spanning offices in Washington D.C., Los Angeles, Miami, New Delhi, and London. Icreon holds a 97 percent client retention rate and is trusted by companies like New York Road Runners, Diligent Corporation, Jazz Pharmaceuticals, Johnson Controls, ASTM International, and National Geographic Channel to fulfill their customer experience transformation needs.