Level of support and detailed assistance - quick and extremely helpful responses. Drag and drop UI makes building reports easy. Customizing options are pretty flexible and easy to navigate. Review collected by and hosted on G2.com.
Plan options and cost structure can be tricky for very small business. Ability to segment metrics beyond what's offered in external platforms like Google would be nice, such as breaking data down by day or week instead of just monthly on some views Review collected by and hosted on G2.com.
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