
I like ADP SmartCompliance® for its payroll and tax management system and its versatility. It really helps with filing and remitting federal, state, and local payroll taxes, as well as managing tax registrations. The automation of filing and regulatory monitoring is particularly beneficial. Review collected by and hosted on G2.com.
Sometimes I feel that the platform is a little complicated to understand for a beginner. My intern who is getting onboarded with this tool found the learning curve very steep. Slow customer support time is another issue. Also, there are frequent maintenance outage hours. The mobile version could be improved and be more user-friendly. Review collected by and hosted on G2.com.