Addcent is a certified Salesforce consulting partner established in 2011, specializing in guiding organizations through comprehensive digital transformations. With a focus on customer experience management, Addcent offers end-to-end services from initial strategic planning to system implementation and ongoing support. Their team comprises certified professionals adept in both configuration and development within the Salesforce platform, ensuring tailored solutions that align with business objectives. Key Features and Functionality: - Holistic Approach: Integrates management consulting, solution architecture, and application expertise to ensure cohesive governance, optimized workflows, and robust IT systems. - Certified Expertise: Employs a team of 12 certified Salesforce experts with 25 certifications, including Certified Administrators, App Builders, and Sales Consultants. - Comprehensive Service Portfolio: Offers a range of services covering marketing, sales, service, and delivery processes, facilitating seamless customer journey management. - Proven Methodology: Utilizes best practice solutions and a structured change management approach to deliver efficient and cost-effective digitalization for customer-centric operations. Primary Value and Solutions Provided: Addcent addresses the challenge of enhancing customer experiences while maintaining cost efficiency. By offering strategic guidance and implementing Salesforce solutions, they help businesses transform opportunities into tangible business value. Their approach ensures rapid, structured, and cost-effective digitalization, enabling organizations to adapt to evolving market demands and achieve their business goals effectively.