Acronis Cyber Protect Cloud (now Acronis Cyber Platform) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Acronis Cyber Protect Cloud, making management and customization straightforward and efficient. (365 mentions)

Users value the effective backup solutions of Acronis Cyber Protect Cloud for their simplicity and integration. (319 mentions)

Users value the robust security features of Acronis Cyber Protect Cloud, ensuring safe data management and ransomware protection. (236 mentions)

Users value the ease of backup management with Acronis Cyber Protect Cloud's all-in-one platform, simplifying their operations. (235 mentions)

Users value the all-in-one platform of Acronis Cyber Protect Cloud, integrating backup, cybersecurity, and management seamlessly. (233 mentions)

Users often experience slow performance with Acronis Cyber Protect Cloud, affecting the efficiency of backups and restores. (97 mentions)

Users find Acronis Cyber Protect Cloud expensive compared to competitors, complicating their decision-making due to unclear pricing. (91 mentions)

Users are frustrated with the poor customer support, especially due to unavailability on weekends during critical backup tests. (73 mentions)

Users find the complexity of the interface and pricing confusing, which complicates their overall experience with Acronis Cyber Protect Cloud. (70 mentions)

Users report backup issues with Acronis Cyber Protect Cloud, particularly concerning multiple export files and limited weekend support. (69 mentions)

5 Pros or Advantages of Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

1. Ease of Use

Users appreciate the ease of use of Acronis Cyber Protect Cloud, making management and customization straightforward and efficient.

See 365 mentions

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Nivetha A.

Small-Business (50 or fewer emp.)

4.0/5

"Effective Cloud Backup and Security in One Platform"

What do you like about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

What I like best is having backup, server protection, and email security all managed from one dashboard instead of juggling separate tools. Email secu

Subodh R.

Mid-Market (51-1000 emp.)

5.0/5

"Superb tool for backup solutions"

What do you like about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Acronis tool is very simple and easy so we recommend this tool to use for backup

2. Backup Solutions

Users value the effective backup solutions of Acronis Cyber Protect Cloud for their simplicity and integration.

See 319 mentions

See Related User Reviews

Nivetha A.

Small-Business (50 or fewer emp.)

4.0/5

"Effective Cloud Backup and Security in One Platform"

What do you like about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

What I like best is having backup, server protection, and email security all managed from one dashboard instead of juggling separate tools. Email secu

Lahiru S.

Mid-Market (51-1000 emp.)

4.5/5

"Reliable Backup and Recovery tool comes with multiple additional solutions with a One single Console"

What do you like about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Acronis cyber protect comes with cloud and on prem based deployment options. Acronis cyber protection provides multiple solutions backup advanced mana

3. Security

Users value the robust security features of Acronis Cyber Protect Cloud, ensuring safe data management and ransomware protection.

See 236 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"One centrally managed solution"

What do you like about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

With Cyber Protect Cloud, I can manage backups, endpoint security, and email protection for all clients from a single cloud console. The unified conso

Anbarasan K.

Mid-Market (51-1000 emp.)

5.0/5

"Cyber security with backup solutions"

What do you like about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Single products manage all our organization security and data protection, Disaster recovery and completely integrated solutions

4. Backup Ease

Users value the ease of backup management with Acronis Cyber Protect Cloud's all-in-one platform, simplifying their operations.

See 235 mentions

See Related User Reviews

Lahiru S.

Mid-Market (51-1000 emp.)

4.5/5

"Reliable Backup and Recovery tool comes with multiple additional solutions with a One single Console"

What do you like about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Acronis cyber protect comes with cloud and on prem based deployment options. Acronis cyber protection provides multiple solutions backup advanced mana

Subodh R.

Mid-Market (51-1000 emp.)

5.0/5

"Superb tool for backup solutions"

What do you like about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Acronis tool is very simple and easy so we recommend this tool to use for backup

5. Protection

Users value the all-in-one platform of Acronis Cyber Protect Cloud, integrating backup, cybersecurity, and management seamlessly.

See 233 mentions

See Related User Reviews

Nivetha A.

Small-Business (50 or fewer emp.)

4.0/5

"Effective Cloud Backup and Security in One Platform"

What do you like about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

What I like best is having backup, server protection, and email security all managed from one dashboard instead of juggling separate tools. Email secu

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"One centrally managed solution"

What do you like about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

With Cyber Protect Cloud, I can manage backups, endpoint security, and email protection for all clients from a single cloud console. The unified conso

5 Cons or Disadvantages of Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

1. Slow Performance

Users often experience slow performance with Acronis Cyber Protect Cloud, affecting the efficiency of backups and restores.

See 97 mentions

See Related User Reviews

Nivetha A.

Small-Business (50 or fewer emp.)

4.0/5

"Effective Cloud Backup and Security in One Platform"

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Initial setup and configuration took more effort than expected, especially getting everything tuned properly across backup, server protection, and ema

Sameer A.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable Backup & Fast Recovery with Acronis"

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

One area that could be improved in Acronis Cyber Protect Cloud is that the interface and advanced configurations can feel a bit complex for new users.

2. Expensive

Users find Acronis Cyber Protect Cloud expensive compared to competitors, complicating their decision-making due to unclear pricing.

See 91 mentions

See Related User Reviews

Anbarasan K.

Mid-Market (51-1000 emp.)

5.0/5

"Cyber security with backup solutions"

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

There's no dislike featured, maybe price

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Unified Cyber-Protection Platform in a Single Agent and Console"

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Pricing can be relatively high when proposing this to customer in the African market.

3. Poor Customer Support

Users are frustrated with the poor customer support, especially due to unavailability on weekends during critical backup tests.

See 73 mentions

See Related User Reviews

Ankur G.

Mid-Market (51-1000 emp.)

5.0/5

"All-in-One Protection with Unified Management and a Centralized Dashboard"

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

The negative part is that it has support issues, and sometimes the performance lags.

Sonali J.

Mid-Market (51-1000 emp.)

4.0/5

"feedback for acronis cyber protect as a user"

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Alerts and notifications aren’t always clear Some report slow performance (UI/backups) Can be complex to learn and configure Support experience varies

4. Complexity

Users find the complexity of the interface and pricing confusing, which complicates their overall experience with Acronis Cyber Protect Cloud.

See 70 mentions

See Related User Reviews

Saurabh S.

Mid-Market (51-1000 emp.)

5.0/5

"All-in-One Backup and Cyber Protection in One Easy-to-Manage Platform"

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

It can be complex to set up and manage, and pricing/licensing can feel expensive compared to some competitors.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use and Reliable"

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Cost is higher than some competitors we face. There are many options making it difficult to track and identify the best SKU

5. Backup Issues

Users report backup issues with Acronis Cyber Protect Cloud, particularly concerning multiple export files and limited weekend support.

See 69 mentions

See Related User Reviews

Nivetha A.

Small-Business (50 or fewer emp.)

4.0/5

"Effective Cloud Backup and Security in One Platform"

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Initial setup and configuration took more effort than expected, especially getting everything tuned properly across backup, server protection, and ema

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"One centrally managed solution"

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

The part that I currently find most difficult to manage with Acronis is the local replication of VMs with VmWare. Restarting from the backup storage i

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Samprikta K.

Solution engineer

Mid-Market (51-1000 emp.)

5/12/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Single-Agent Deployment with Clear Licensing and Broad Coverage"

5/5

What do you like best about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Single-agent deployment, a clear licensing structure, and a knowledge base for detailed information, along with broad product coverage—all in a single solution. Review collected by and hosted on G2.com.

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

I don’t have any dislikes as of now from my side. Review collected by and hosted on G2.com.

What problems is Acronis Cyber Protect Cloud (now Acronis Cyber Platform) solving and how is that benefiting you?

Acronis Cyber Protect Cloud helps address issues such as ransomware attacks, data loss, downtime, and complicated IT management by bringing backup, disaster recovery, antivirus, EDR, and endpoint management together in a single platform. For businesses, this can mean stronger security, quicker recovery, lower operational costs, simpler day-to-day management, and improved business continuity. Review collected by and hosted on G2.com.

Johann C.

IT Specialist

Small-Business (50 or fewer emp.)

6/12/2026

"Acronis Cyber Protect Excellent Backup for SME"

4.5/5

What do you like best about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Acronis Cyber Protect allows me to protect and backup my SME customers in a simple easy to use solution at a cost effective price and they offer a professional solution. Review collected by and hosted on G2.com.

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

It is difficult to keep up with all the new features constantly added, they could slow down to increase adoption. Review collected by and hosted on G2.com.

Asaf S.

CTO

Small-Business (50 or fewer emp.)

8/27/2026

"Robust Backup Solution with a Great Variety of Add-On Products"

4/5

What do you like best about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Backup solution and variety of addon products Review collected by and hosted on G2.com.

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

pricing is unclear, understanding SKU's and how pricing works is too compliacated Review collected by and hosted on G2.com.

Hedam L.

Senior Manager Technology

Mid-Market (51-1000 emp.)

6/2/2026

"Easy to Deploy and Manage—Ideal for Service Providers and Enterprises"

4.5/5

What do you like best about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

The solution is also easy to deploy and manage, making it well-suited for both service providers and enterprise environments. Review collected by and hosted on G2.com.

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

One area for improvement in Acronis Cyber Protect Cloud is the complexity of some advanced configuration and reporting features, which can require additional training for administrators. Review collected by and hosted on G2.com.

Suman D.

Support Head

Small-Business (50 or fewer emp.)

5/12/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"All-in-One Backup, Cybersecurity, and Endpoint Management That Simplifies Administration"

5/5

What do you like best about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

I like its all-in-one approach, which combines backup, cybersecurity, and endpoint management in a single platform. It makes administration simpler, strengthens protection against ransomware, and supports fast recovery after cyber incidents. Review collected by and hosted on G2.com.

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

One drawback is that the interface and advanced features can feel complex for new users, especially during the initial setup and ongoing management. Review collected by and hosted on G2.com.

Carlos N.

ejecutivo de ventas

Small-Business (50 or fewer emp.)

9/18/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Simplified management in a single console that saves IT time"

5/5

What do you like best about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Simplicity for the administrator: all solutions are found in a single console, reducing the time IT spends on activities and facilitating daily management. Review collected by and hosted on G2.com.

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

It is not possible to reduce the contracted storage, even for accounts that really need it. Review collected by and hosted on G2.com.

Yash M.

Senior Cloud Solution Architect

Mid-Market (51-1000 emp.)

3/5/2026

"Unified Solution, one of the best Support and acronis team"

4.5/5

What do you like best about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

I like their quick support and security products. I also appreciate their unified solutions, which make it easy to manage everything under one roof. This not only saves me a lot of time but also means I don't have to switch between different solutions to manage backups, cybersecurity, and more. Their pay-per-consumtion model is also very good, and these features always help, making Acronis so valuable in protecting my cloud. Review collected by and hosted on G2.com.

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Their DR setups have limited instance sizing available. There's a limitation on the sizing of the infrastructure, it should be customisable which I guess could be improved. The only thing they can do is increase the sizing of the instances they have on their side. Review collected by and hosted on G2.com.

What problems is Acronis Cyber Protect Cloud (now Acronis Cyber Platform) solving and how is that benefiting you?

I use Acronis Cyber Protect Cloud as a unified platform for cybersecurity and backup and Dr - solving the problem of managing multiple solutions. It brings everything under one roof, saving time and allowing easy management through a single dashboard. Review collected by and hosted on G2.com.

Gabriela C.

Pre-sales consultant

Small-Business (50 or fewer emp.)

6/19/2026

"Acronis Centralizes Protection and Speeds Up Recovery"

5/5

What do you like best about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

I would highlight Acronis ability to centralize data protection and cybersecurity, enabling more efficient management and faster recovery. Review collected by and hosted on G2.com.

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Overall, it is an excellent solution; however, it would be beneficial to continue enhancing the administration experience and reporting capabilities. Review collected by and hosted on G2.com.

Shaun H.

Senior IT Technician

Small-Business (50 or fewer emp.)

2/16/2026

"Acronis Cyber Protect Cloud: Secure, All-in-One Remote & Patch Management"

5/5

What do you like best about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

It combines security , Remote management and patch management all in one interface which is very helpful and easy to navigate . The interface is very easy to navigate and to troubleshoot with. With regards to adding endpoints m, It is easy to implement it and it is quick process. Review collected by and hosted on G2.com.

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

I have not had any issues with Acronis Cyber Protect Cloud Review collected by and hosted on G2.com.

What problems is Acronis Cyber Protect Cloud (now Acronis Cyber Platform) solving and how is that benefiting you?

It assists by managing our Patch Management , PC Health , Monitoring ,Protection of the user which is extremely helpful for IT Companies such as ourselves. The dashboards are very well details and immediately notifies us of issues. The URL Filtering option on the protection plan is very impressive as it works much better then a Physical Firewall. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

6/22/2026

"All-in-One Cyber Protect Platform That Keeps Everything Under One Roof"

5/5

What do you like best about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

The fully integrated management platform where all things are under one roof is one of the top appealing factors for Cyber Protect. Review collected by and hosted on G2.com.

What do you dislike about Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

The biggest improvement to the platform will come from making various smaller UI elements more standardized. Some items are not immediately intuitive to a new admin, so one must stumble through a little bit at first. Review collected by and hosted on G2.com.