Aaniie Care Reviews & Product Details

Aaniie Care, formerly Smartcare Software, is a leading workforce management and point-of-care platform designed for home care agencies and senior living organizations that provide home care services. Built to streamline operations while supporting high-quality, personalized care, Aaniie Care is the fastest-growing platform in the home care software space, offering agencies a single, centralized solution to manage all aspects of care delivery — including Electronic Visit Verification (EVV). The platform combines scheduling, billing, payroll, payment processing, hiring, caregiver engagement, rewards programs, EVV, and mobile access for caregivers into a single, easy-to-use system. With embedded tools such as an Applicant Tracking System (ATS) and Customer Relationship Management (CRM), Aaniie Care provides a seamless workflow that helps agencies optimize hiring and staff management and reduce administrative burdens. EVV is built directly into caregiver workflows, and real-time analytics and performance dashboards give agencies actionable insights into operations, caregiver performance, and client satisfaction. Everything you need to deliver efficient, effective care is all-in-Aaniie. Aaniie Care stands out by improving both agency operations and caregiver engagement. Its included mobile app, with support for EVV-enabled visits, embedded caregiver rewards program, and comprehensive workforce management features foster stronger caregiver retention and higher-quality care, ultimately enhancing client satisfaction and overall outcomes so you can stay ahead in an increasingly competitive market.

Seller

Aaniie

Discussions

Aaniie Care Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Scott Zielski

Pricing

Pricing provided by Aaniie Care.

All-inclusive

Starting at $195.00

Per Month

View More Pricing Information

Aaniie Care Integrations

(12)

Verified by Aaniie Care

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Verified User in Human Resources

Small-Business (50 or fewer emp.)

7/15/2025

"Easy to use and quick payroll access"

4.5/5

What do you like best about Aaniie Care?

It's easy to find the reports that I need in Aaniie Care Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

It could be improved when pulling multiple reports. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

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Thank you for your review of Aaniie Care, and for sharing your experience with our complete platform's payroll and reporting features! We’re committed to maintaining high standards and continue to consistently release new features and functionality that enhance our users’ experience. We’re excited to keep raising the bar for you!

Shanie S.

Scheduling Manager

Mid-Market (51-1000 emp.)

2/4/2025

"Great support team"

5/5

What do you like best about Aaniie Care?

Support Team is very responsive

They are always timely and helpful Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

No issues with the support team at this time. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

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Hi Shanie, Thank you for taking the time to leave us a 5-star review! We're so glad to hear that you were satisfied with our support team and scheduling platform. Our team is committed to delivering high-quality service, and we have made many necessary improvements to our implementation processes. We consistently release new features and functionalities to the platform, directly based on the feedback of our users, and our support team is always here to help. We look forward to serving you again!

Kay G.

Homemaker Supervisor

Small-Business (50 or fewer emp.)

7/1/2025

"it i a good software , just too many steps before you reach what you need"

4/5

What do you like best about Aaniie Care?

The app is easy to use. It is very simple to use. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

there are Too many steps to reach one point Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

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Hi Kay — Thank you for your review and for choosing Aaniie Care! We understand how crucial efficiency is for your business, and we're committed to maintaining high standards for our users. That's why we're continuously improving our platform, and you'll see this in the new features and functionalities we consistently release to improve your overall experience. We're so happy to hear our app has been easy for you to use! Please let us know if there's anything else we can assist you with; we look forward to continuing to serve you.

Verified User in Individual & Family Services

Small-Business (50 or fewer emp.)

4/25/2025

"Rocky and Brian are AMAZING!!!"

5/5

What do you like best about Aaniie Care?

Rocky and Brian are so great to work with. They help me troubleshoot any issues I have and are so great at teaching me better, more efficient ways to navigate the software. I do all the billing for our program and they are always so helpful anytime I have any issues.

Scheduling is extremely user friendly. It helps our program to build out the schedule weeks in advance and so easy to make changes when needed. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

The accounting side of things can be a challenge. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

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Thank you for taking the time to share your positive experience with us. Our team is committed to delivering high-quality service, and we’re so glad you had a wonderful experience with Rocky and Brian from our Customer Success team! We are consistently developing new features and functionalities to enhance the platform, so thank you for providing us with your review. Thanks for choosing Aaniie!

Beth G.

Senior Director Resident Services

Mid-Market (51-1000 emp.)

11/19/2024

"Great experience!"

5/5

What do you like best about Aaniie Care?

I have been so pleased with our program's transition over to Aaniie. Their customer service has been above my expectations. They are responsive, proactive, and very easy to work with. They are patient with my teams and communicate well. This applies to every single person I have been in contact with. They are great! The software is easy to use and we very much appreciate the integration with PCC. That's a game changer for us! I recommend Aaniie without hesitation. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

They are actively working on our programming requests so the areas that I wish were better are already being improved. So I have no other negative feedback Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

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Taking the time to leave such a great review about our Aaniie Care platform has really made our day, Beth! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our service and integration with PointClickCare. We strive for continuous improvement and always appreciate your feedback and suggestions.

Nathan C.

Assistant Director

Small-Business (50 or fewer emp.)

11/20/2024

"Assistant Director"

4/5

What do you like best about Aaniie Care?

Aaniie is a system that helps provide efficiency and effectiveness for our clients that we serve and the caregivers that provide the care. We are able to communicate in an effective manner with our caregivers that work out in the field with the needs of the clients. Aaniie has been beneficial to that has helped our Company live through our values. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

At this point in time I do not believe there are any downsides to Aaniie that I have come across. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

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Your review made our day, Nathan. We’ve passed your comments on to our team so they can enjoy the good vibes too. We love that Aaniie is helping your company live its values! We couldn’t create the all-inclusive home care platform that we do without great customers like you. Thanks for choosing us to deliver care to the clients you serve.

Julie I.

Administrator

Small-Business (50 or fewer emp.)

10/21/2024

"Lots of Support!!"

4/5

What do you like best about Aaniie Care?

Simplicity with many features available! Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

Having to learn new software. Aanie was very easy to learn! Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

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Thank you for your 4-star review and for choosing Aaniie, Julie! We’re so glad to hear that you're happy with the simplicity of Aaniie Care and the features available on our platform. We constantly strive to meet the needs of the industry, taking real user feedback to implement into our program, so any additional feedback you can provide would be greatly appreciated. We're looking forward to serving you again!

Angie H.

Altertnatve Administrator

Small-Business (50 or fewer emp.)

10/14/2024

"Aaniie for the WIN!"

5/5

What do you like best about Aaniie Care?

Everyone, especially Laura, is great to work with. Quick to respond, love the videos to show you how to go through the learning process. And you can always come back to look again. It's helped with scheduling, payroll, invoicing, and keeping in touch with my caregivers. I use Aaniie every single day. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

Still learning the program, but nothing so far that I dislike. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

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Thank you for your review of Aaniie's home care software, Angie! We are SO happy to hear it has helped with your scheduling, payroll, invoicing, and communication processes. I’ve passed your positive feedback on to our customer support team and know they’ll be thrilled to hear how much you appreciate them. We look forward to helping you again in the future!

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

11/20/2024

"My over all experience has been good."

4/5

What do you like best about Aaniie Care?

The scheduling dash board features and speed of the program. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

Some of the current changes that have been made to the filters are not benifical to our organization. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

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Thank you for your 4-star review and for choosing Aaniie! We’re glad to hear that you're happy with the Aaniie Care scheduling dashboard and the efficiency of our platform. We constantly strive to meet the needs of the industry, taking real user feedback to implement into our program, so any additional feedback you can provide would be greatly appreciated. We're looking forward to serving you again!

Brittany H.

Small-Business (50 or fewer emp.)

4/10/2024

"Helpful"

4.5/5

What do you like best about Aaniie Care?

This software is so helpful for scheduling, invoicing and managing clients and employees. Everything is directed toward healthcare which makes it easier to handle day to day tasks.Support is always helpful when I have struggled with finding something or entering in something wrong. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

There are so many options and different areas that it can be confusing where to put things or find things. Review collected by and hosted on G2.com.