--- title: Aaniie Care Reviews meta\_title: 'Aaniie Care Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how Aaniie Care works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 65 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Aaniie Care Reviews & Product Details Visit Website Aaniie Care, formerly Smartcare Software, is a leading workforce management and point-of-care platform designed for home care agencies and senior living organizations that provide home care services. Built to streamline operations while supporting high-quality, personalized care, Aaniie Care is the fastest-growing platform in the home care software space, offering agencies a single, centralized solution to manage all aspects of care delivery — including Electronic Visit Verification (EVV). The platform combines scheduling, billing, payroll, payment processing, hiring, caregiver engagement, rewards programs, EVV, and mobile access for caregivers into a single, easy-to-use system. With embedded tools such as an Applicant Tracking System (ATS) and Customer Relationship Management (CRM), Aaniie Care provides a seamless workflow that helps agencies optimize hiring and staff management and reduce administrative burdens. EVV is built directly into caregiver workflows, and real-time analytics and performance dashboards give agencies actionable insights into operations, caregiver performance, and client satisfaction. Everything you need to deliver efficient, effective care is all-in-Aaniie. Aaniie Care stands out by improving both agency operations and caregiver engagement. Its included mobile app, with support for EVV-enabled visits, embedded caregiver rewards program, and comprehensive workforce management features foster stronger caregiver retention and higher-quality care, ultimately enhancing client satisfaction and overall outcomes so you can stay ahead in an increasingly competitive market. * * * Product Website Aaniie Care Seller [Aaniie](https://www.g2.com/sellers/aaniie) Discussions [Aaniie Care Community](https://www.g2.com/products/aaniie-care/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Scott Zielski Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/aaniie-care/pricing) ## Aaniie Care Integrations (10) What do users say about integrations? Verified by Aaniie Care [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CareAcademy ](https://www.g2.com/products/careacademy/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nevvon ](https://www.g2.com/products/nevvon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Payactiv ](https://www.g2.com/products/payactiv/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PointClickCare Senior Living Platform ](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PointClickCare Skilled Nursing Platform ](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Desktop Enterprise ](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Desktop Pro ](https://www.g2.com/products/quickbooks-desktop-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sandata Agency Management ](https://www.g2.com/products/sandata-agency-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UKG Pro ](https://www.g2.com/products/ukg-pro/reviews) Show More ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 8/25/2025 "My app on my Pixel phone stopped working." 5/5 What do you like best about Aaniie Care? The lady was very courteous and extremely helpful. She was able to walk me through and get me logged back on my phone. There will be a fix for my type of phone soon. She was very informative and very helpful. Thank you. Review collected by and hosted on G2.com. What do you dislike about Aaniie Care? I would like it to automatically show all Agency Forms when I click on a form without having to back date. Review collected by and hosted on G2.com. What problems is Aaniie Care solving and how is that benefiting you? I'm able to have my work on my phone and laptop. Review collected by and hosted on G2.com. Show More Response from Shelley Scott of Aaniie Care [Editedit](https://www.g2.com/survey_responses/aaniie-care-review-11594094/official_response/edit) Thank you for sharing such a positive review of Aaniie’s Support Team! We truly appreciate your patience with our app, and I want to assure you that our engineering team has resolved this known issue for the Pixel phone. Thanks again for your feedback — we look forward to continuing our work together! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/20/2025 "User-Friendly Software, But Scheduling Needs Improvement for Large Client Base" 1.5/5 What do you like best about Aaniie Care? The software is easy to use . User friendly . Review collected by and hosted on G2.com. What do you dislike about Aaniie Care? We have a large amount of clients that we service and the scheduling dashboard is not set to handle that . Review collected by and hosted on G2.com. What problems is Aaniie Care solving and how is that benefiting you? I dont believe this question applies to my role. Review collected by and hosted on G2.com. Show More Response from Shelley Scott of Aaniie Care [Editedit](https://www.g2.com/survey_responses/aaniie-care-review-11837530/official_response/edit) Thank you for taking the time to share your feedback. We’re glad to hear that you find Aaniie Care user-friendly and easy to use! We also appreciate your note about scheduling for larger client bases — our team is continuously innovating and rolling out updates designed to grow with our clients’ evolving needs. Your feedback helps guide our ongoing improvements, and we’d love to learn more about your experience. Please don’t hesitate to contact our support team by phone at (715) 227-3768 or by email at support@aaniie.com so we can assist you directly and gather any additional details that may help. We look forward to continuing to enhance your experience with Aaniie Care. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 10/20/2025 "User friendly. Mass Deletion Needs Improvement" 5/5 What do you like best about Aaniie Care? It’s very easy to assign shifts and move them around. Review collected by and hosted on G2.com. What do you dislike about Aaniie Care? Deleting multiple shifts can be hard at times. Review collected by and hosted on G2.com. What problems is Aaniie Care solving and how is that benefiting you? It’s easy to make a schedule and see where everyone is at. Review collected by and hosted on G2.com. Show More Response from Shelley Scott of Aaniie Care [Editedit](https://www.g2.com/survey_responses/aaniie-care-review-11839249/official_response/edit) Thank you for sharing your positive review of Aaniie Care! We’re thrilled to hear that you find the platform user-friendly and that scheduling, assigning, and managing shifts is easy and efficient for your team. We also appreciate your feedback regarding mass deletion — while our scheduling dashboard includes many robust bulk options, your input helps guide our ongoing improvements. We’d love to learn more about your experience. Please don’t hesitate to contact our support team by phone at (715) 227-3768 or by email at support@aaniie.com so we can assist you directly and gather any additional details that may help. We’re grateful to have you as part of the Aaniie community! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Office S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Office S.") OS Office S. On Call Caregiver Enterprise (\> 1000 emp.) 10/20/2025 "Real-Time Communication Makes Collaboration Effortless" 5/5 What do you like best about Aaniie Care? Real time communication, mobile access, and care management. Review collected by and hosted on G2.com. What do you dislike about Aaniie Care? Mobile app issues,analytics limitations and complexity. Review collected by and hosted on G2.com. What problems is Aaniie Care solving and how is that benefiting you? High administrative burden, inconsistent scheduling and care delivery. Review collected by and hosted on G2.com. Show More Response from Shelley Scott of Aaniie Care [Editedit](https://www.g2.com/survey_responses/aaniie-care-review-11837282/official_response/edit) Thank you for taking the time to share your positive review of Aaniie Care! We’re so glad to hear that real-time communication, mobile access, and care management features have helped make collaboration effortless for your team. We also appreciate your feedback regarding our mobile app performance, analytics, and overall complexity — our team is continuously enhancing these areas to deliver a smoother, more intuitive experience for our users. Your insights are invaluable in helping us improve, and we look forward to continuing to support your success with Aaniie Care! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rebecca T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca T.") RT Rebecca T. Chief Executive Officer Small-Business (50 or fewer emp.) 4/1/2025 "Amazing capabilities!" 5/5 What do you like best about Aaniie Care? Aaniie makes scheduling easy and fast! They have a drag and drop feature and can clone shifts! It keeps track of caregiver rewards and has a hiring pipeline. Which makes the process of new hires seamless. They have amazing customer support, answer within minutes, and will walk you through anything! They give you a feeling that your part of the Aaniie family! Review collected by and hosted on G2.com. What do you dislike about Aaniie Care? There is a lot to learn with this software! But the advantages of having Aaniie outweighs the time it takes to learn! Review collected by and hosted on G2.com. What problems is Aaniie Care solving and how is that benefiting you? It made Evv and E-billing very easy, so you have clean claims to submit! Review collected by and hosted on G2.com. Show More Response from Shelley Scott of Aaniie Care [Editedit](https://www.g2.com/survey_responses/aaniie-care-review-11002219/official_response/edit) Hi Rebecca! Thank you for taking the time to share your positive experience with us. We’re thrilled to hear you are enjoying so many aspects of our all-in-one home care platform, including scheduling, hiring, EVV, eBilling, Caregiver Rewards, as well as our customer support team. We look forward to continuing to serve you — We are truly happy you are a part of the Aaniie family! Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 2/13/2025 "Very Good Software" 5/5 What do you like best about Aaniie Care? It helps us communicate with our team members and clients easily. Review collected by and hosted on G2.com. What do you dislike about Aaniie Care? Would like to have an option that when team members text back it has a feature where it'll pop up in the app and not having to go under staff management to view Review collected by and hosted on G2.com. What problems is Aaniie Care solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Response from Shelley Scott of Aaniie Care [Editedit](https://www.g2.com/survey_responses/aaniie-care-review-10836254/official_response/edit) Thank you for your review and for choosing Aaniie Care! We deeply understand the importance of communicating with the whole care triangle and have noted your feature concept. We’re so happy to hear about your ease with our software. Please let us know if there is anything else we can help you with — we’re all ears! 7/15/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BU Bob U. Vice President Enterprise (\> 1000 emp.) 11/19/2024 "Game Changing Software!!!" 5/5 What do you like best about Aaniie Care? When we came onboard with Aaniie, our other platform was not customizable, nor did it have the hard close feature. The platform is very customizable to our needs, and with the hard close option keeps the integrity of financials secure. The employee visit verification was also key so we know where our staff is at all times. Review collected by and hosted on G2.com. What do you dislike about Aaniie Care? The Corporate login, allows you to toggle between locations you would just have to enter your password each time, The workaround was to have Google save the password, which eliminates the issue. Aaniie, does a good job at coming up with different workarounds Review collected by and hosted on G2.com. What problems is Aaniie Care solving and how is that benefiting you? The employee visit verification, Being able to keep track of our care staff credentials, and customizable reports to fit our needs. Review collected by and hosted on G2.com. Show More Response from Shelley Scott of Aaniie Care [Editedit](https://www.g2.com/survey_responses/aaniie-care-review-10536969/official_response/edit) Hello Bob! Thank you for taking the time to leave us a review. Your positive feedback is a huge encouragement to our team. Thank you for recognizing Aaniie’s flexibility and advanced configuration options. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations. Thanks for choosing Aaniie! Current UserValidated ReviewerSource: Organic EK Erika K. Senior Director of Wellness Mid-Market (51-1000 emp.) 11/20/2024 "Great Customer Service" 5/5 What do you like best about Aaniie Care? Their customer service is fantastic! Our rep always responds promptly and will take the time to send follow up emails, and ensure we understand the solutions. They are working to take what the users need, and develop updates based on usage instead of what the IT team thinks would help. Aaniie's software is instrumental in our success so we have to be able to easily use the product since it impacts our daily client's and caregiver's day. Our schedulers role relies on using this all day, everyday. Review collected by and hosted on G2.com. What do you dislike about Aaniie Care? I don't really have anything I dislike about Aaniie. Review collected by and hosted on G2.com. What problems is Aaniie Care solving and how is that benefiting you? Aaniie helps us fill client's needs by easily laying out schedules for our caregivers. We also rely on it to easily communicate with our caregivers in one, easy place. Lastly, our billing runs through Aaniie so we need it to be working correctly in order to continue taking care of people! Review collected by and hosted on G2.com. Show More Response from Shelley Scott of Aaniie Care [Editedit](https://www.g2.com/survey_responses/aaniie-care-review-10542121/official_response/edit) Hi Erika, We’re so pleased you're enjoying Aaniie Care! I’ve passed your positive feedback on to our customer support team and know they’ll be thrilled to hear how much you appreciate them. We take pride in building a platform for our users that is based on the real-world needs of caregiving agencies. Please let us know if there is anything else we can help you with. We look forward to helping you again in the future! Validated ReviewerSource: Organic ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Small-Business (50 or fewer emp.) 7/15/2025 "Easy to use and quick payroll access" 4.5/5 What do you like best about Aaniie Care? It's easy to find the reports that I need in Aaniie Care Review collected by and hosted on G2.com. What do you dislike about Aaniie Care? It could be improved when pulling multiple reports. Review collected by and hosted on G2.com. What problems is Aaniie Care solving and how is that benefiting you? It helps me update employees payroll information. Review collected by and hosted on G2.com. Show More Response from Shelley Scott of Aaniie Care [Editedit](https://www.g2.com/survey_responses/aaniie-care-review-11397183/official_response/edit) Thank you for your review of Aaniie Care, and for sharing your experience with our complete platform's payroll and reporting features! We’re committed to maintaining high standards and continue to consistently release new features and functionality that enhance our users’ experience. We’re excited to keep raising the bar for you! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shanie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shanie S.") SS Shanie S. Scheduling Manager Mid-Market (51-1000 emp.) 2/4/2025 "Great support team" 5/5 What do you like best about Aaniie Care? Support Team is very responsive They are always timely and helpful Review collected by and hosted on G2.com. What do you dislike about Aaniie Care? No issues with the support team at this time. Review collected by and hosted on G2.com. What problems is Aaniie Care solving and how is that benefiting you? Scheduling and billing Review collected by and hosted on G2.com. Show More Response from Shelley Scott of Aaniie Care [Editedit](https://www.g2.com/survey_responses/aaniie-care-review-10799382/official_response/edit) Hi Shanie, Thank you for taking the time to leave us a 5-star review! We're so glad to hear that you were satisfied with our support team and scheduling platform. Our team is committed to delivering high-quality service, and we have made many necessary improvements to our implementation processes. We consistently release new features and functionalities to the platform, directly based on the feedback of our users, and our support team is always here to help. We look forward to serving you again! 5/5/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Aaniie Care? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Aaniie Care ](https://www.g2.com/products/aaniie-care/discussions/new) GU Guest User • Last activity over 2 years ago How much is SMARTcare cost? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/smartcare-software-how-much-is-smartcare-cost) [ View all Discussions ](https://www.g2.com/products/aaniie-care/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/aaniie-care/pricing) Aaniie Care Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab8dd331091a5e1b4dc7e19bd474f7c3/axiscare-home-care-software.jpg "Product Avatar Image") AxisCare Home Care Software 4.7/5(236) [ Compare Now ](https://www.g2.com/compare/aaniie-care-vs-axiscare-home-care-software) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4254e92520b112de9e383f46bc549b3/wellsky-personal-care.png "Product Avatar Image") WellSky Personal Care 4.4/5(143) [ Compare Now ](https://www.g2.com/compare/aaniie-care-vs-wellsky-personal-care) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b05811b12e12d1ecead4b96b4162f8c6/caresmartz360.png "Product Avatar Image") CareSmartz360 4.8/5(69) [ Compare Now ](https://www.g2.com/compare/aaniie-care-vs-caresmartz360) ##### ##### Aaniie Care Features Administrative Time Tracking and Scheduling Agency Management Mobile App Value-Based Care Clinical Charting Electronic Visit Verification (EVV) Carer Coordination [ View More Features ](https://www.g2.com/products/aaniie-care/features) ## Top-Rated Alternatives [ ![AxisCare Home Care Software](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AxisCare Home Care Software") AxisCare Home Care Software 4.7/5(236) ](https://www.g2.com/products/axiscare-home-care-software/reviews) [ ![Therap Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Therap Services") Therap Services 4.6/5(227) ](https://www.g2.com/products/therap-services/reviews) [ ![WellSky Personal Care](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WellSky Personal Care") WellSky Personal Care 4.4/5(143) ](https://www.g2.com/products/wellsky-personal-care/reviews) [ View All Alternatives ](https://www.g2.com/products/aaniie-care/competitors/alternatives) ##### Categories on G2 [Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management)[Assisted Living](https://www.g2.com/categories/assisted-living) ##### Explore More [Tessitura vs Blackbaud Altru: which museum management platform is easier to adopt with less team training?](https://www.g2.com/discussions/tessitura-vs-blackbaud-altru-which-museum-management-platform-is-easier-to-adopt-with-less-team-training)[Best fleet management app for a small delivery business](https://www.g2.com/discussions/best-fleet-management-app-for-a-small-delivery-business)[What platform provides multi-language live translation for meetings?](https://www.g2.com/discussions/what-platform-provides-multi-language-live-translation-for-meetings) [Which Google Workspace project management solutions integrate directly with Gmail and Google Calendar for seamless workflow?](https://www.g2.com/discussions/which-google-workspace-project-management-solutions-integrate-directly-with-gmail-and-google-calendar-for-seamless-workflow)[Which CLM solutions deliver a streamlined workflow while still maintaining strong adoption across the legal team using it day to day?](https://www.g2.com/discussions/which-clm-solutions-deliver-a-streamlined-workflow-while-still-maintaining-strong-adoption-across-the-legal-team-using-it-day-to-day)[What's the best online reputation management software](https://www.g2.com/discussions/best-app-for-online-reputation-management) [Show MoreShow Less](javascript:void(0);)