Aaniie Care Reviews & Product Details

Thank you for sharing your 5-star review of Aaniie Care! We’re so glad to hear that you’ve had a positive experience with our support team and that you feel heard when sharing feedback — listening to our users is at the heart of how we continue to innovate and grow. It’s also wonderful to know that Aaniie Care has helped modernize outdated processes and create greater efficiency for your team.

We truly appreciate your honest feedback regarding the training videos as well. We’re continuously investing in new and improved learning resources — including updated videos, Knowledge Base content, webinars, and other educational tools — to help support our users in the ways that work best for them. Feedback like yours plays an important role in helping us shape those improvements.

Thank you again for your partnership and for being part of the Aaniie community. We look forward to continuing to support your success!

Hi Louise — Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that Aaniie Care has helped simplify scheduling, time tracking, and documentation for your team, and that caregivers find it easy to manage shifts and care notes in real time. We also appreciate your insight about caregiver-client linking — our system offers several configuration options to streamline this based on your agency’s preferences, and our team is always here to support you in finding the setup that works best. We truly value your feedback and use these customer insights to drive our continuous innovation. We look forward to continuing to support your success with Aaniie Care!

Hi Curtina — Thank you for taking the time to leave us a 5-star review! We're so glad to hear that you were satisfied with the rockstar-level support provided by Carvel. He shares that you were equally awesome to work with! Our team is committed to delivering high-quality service, and your feedback is a great encouragement to our team. We look forward to continuing to serve you and provide you with a great product.

Hi Lori — Thank you for sharing your glowing 5-star review of Aaniie Care! We’re thrilled to hear that you’re enjoying the scheduling dashboard, KPI tracking, and the many tools that make managing staff and clients effortless. It’s wonderful to know that you find the platform user-friendly and easy to teach to new hires — that’s exactly what we strive for! We truly appreciate your support and look forward to continuing to deliver features that make your day-to-day operations even smoother.

Hi there — Thank you for sharing your 5-star review of Aaniie Care! We’re glad to hear that you’re thoroughly enjoying the user interface, cloud-based system, and frequent updates — these are all key areas we continue to invest in to support our users. It’s great to know that enhanced scheduling for multiple users is helping your team work more efficiently.

We also appreciate your note regarding time zone differences — while scheduling across regions can sometimes introduce complexity depending on workflows, our team is always happy to help support and configure options that make coordination as smooth as possible.

Thank you again for your feedback and for being part of the Aaniie community — we look forward to continuing to support your success with Aaniie Care!

Hi Jatinder, Thank you for sharing your feedback with us. We’re genuinely sorry to hear that your experience with Aaniie has not met your expectations. Our home care platform is packed with a vast array of tools, including EVV and Electronic Claims, designed to streamline your processes, but we recognize that the depth of these tools can be challenging without the right workflows in place. I understand that our leadership team is engaged and currently working with you to resolve the claims processing issues in your current workflow. Our team is always ready to assist with troubleshooting and provide guidance on how to get the most out of every aspect of our platform. We’re committed to ensuring that you feel confident using the platform and see the value it’s designed to bring. Again, we appreciate your feedback and look forward to continuing to serve you.

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Rocky, Brian, and the team were able to help resolve your EVV claims submissions. We always aim to resolve user support requests with a first-contact resolution within two hours by phone or email; however, some more complex requests, such as EVV-related questions, can sometimes take a bit longer due to their complexity and the need to coordinate with our expert team. We really appreciate your patience throughout the process. For future support, please don’t hesitate to call us directly at 715-227-3768, as the phone number provides access to a live help desk and can often expedite resolution. Thanks again, and we look forward to serving you again in the future!

Hi Kandyse — Thank you for sharing your positive experience with Aaniie Care's user-friendly platform! We’ve noted your feedback about the app, and I understand our support team is actively working to improve that experience for you. As always, please don’t hesitate to reach out to us directly — our support team is always here to help resolve any issues quickly and smoothly. Thanks again for your feedback — we look forward to continuing our work together!

Thank you for sharing your positive review of Aaniie Care! We’re so glad to hear that you find the platform user-friendly and value our openness to feedback and enhancement ideas. As a customer-centric company, we’re continuously innovating to deliver meaningful improvements for our users. We do our best to keep everyone informed through regular email announcements and banner notifications, and our award-winning support team meets with agencies to gather feedback and explore enhancement requests that make a real-life impact. If you’d like to verify your email address is on our announcements list, please contact our support team by phone at (715) 227-3768 or by email at support@aaniie.com. We look forward to continuing to support your success with Aaniie Care!

Hi Kiley — We truly appreciate you sharing your experience with Aaniie Care's complete home care platform! We’re thrilled to hear that the platform’s ease of use — along with features like scheduling, reporting, and bulk actions — has made your workflow even more efficient. I understand our support team is already working with you to improve the mobile experience, so please don’t hesitate to reach out if we can assist further. We're grateful to be part of your journey and look forward to what’s ahead!