--- title: Aaniie Care Reviews meta_title: 'Aaniie Care Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 65 reviews by the users' company size, role or industry to find out how Aaniie Care works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 65 scale: '5' date_modified: '2026-08-07' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Aaniie Care Reviews **Vendor:** Aaniie **Category:** [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 65 ## About Aaniie Care Aaniie Care, formerly Smartcare Software, is a leading workforce management and point-of-care platform designed for home care agencies and senior living organizations that provide home care services. Built to streamline operations while supporting high-quality, personalized care, Aaniie Care is the fastest-growing platform in the home care software space, offering agencies a single, centralized solution to manage all aspects of care delivery — including Electronic Visit Verification (EVV). The platform combines scheduling, billing, payroll, payment processing, hiring, caregiver engagement, rewards programs, EVV, and mobile access for caregivers into a single, easy-to-use system. With embedded tools such as an Applicant Tracking System (ATS) and Customer Relationship Management (CRM), Aaniie Care provides a seamless workflow that helps agencies optimize hiring and staff management and reduce administrative burdens. EVV is built directly into caregiver workflows, and real-time analytics and performance dashboards give agencies actionable insights into operations, caregiver performance, and client satisfaction. Everything you need to deliver efficient, effective care is all-in-Aaniie. Aaniie Care stands out by improving both agency operations and caregiver engagement. Its included mobile app, with support for EVV-enabled visits, embedded caregiver rewards program, and comprehensive workforce management features foster stronger caregiver retention and higher-quality care, ultimately enhancing client satisfaction and overall outcomes so you can stay ahead in an increasingly competitive market. ## Aaniie Care Reviews ### 1. GREAT customer support and intuitive robust platform **Rating:** 5.0/5.0 stars **Reviewed by:** Myrna C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Aaniie Care?** Although this is a robust product, it is very user-friendly, and customer care is always available to walk you through anything you don't know or understand. I also like the short videos on specific areas you wish to focus on. **What do you dislike about Aaniie Care?** I'm new to the platform. I have not experienced anything I did not like. One major drawback is how the homegrown franchise system is not fully integrated with Smartcare. Maybe the Franchise system should be discontinue. **What problems is Aaniie Care solving and how is that benefiting you?** Smartcare software is a one stop shop. It provides me with all I need to run my agencies. However, the franchise's platform is redundant. We should just use Smartcare. ### 2. Best software for our business and great staff who are always willing to help and go the extra mile. **Rating:** 5.0/5.0 stars **Reviewed by:** Kelley P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2023 **What do you like best about Aaniie Care?** It allows us to be very efficient in our business, and Smartcare is very user-friendly; we have improved productivity. The staff is very responsive when you need assistance or have a question. **What do you dislike about Aaniie Care?** When I need to print out the daily care tasks for our client's LTC plan at the end of two weeks it is very long; this would be great if the tasks sheets could be more condensed. **What problems is Aaniie Care solving and how is that benefiting you?** The Smartcare team has assisted in walking me through getting my VA client's registered correctly when the claims would not go through. ### 3. We love smartcare **Rating:** 5.0/5.0 stars **Reviewed by:** kelli c. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Aaniie Care?** We were skeptical about Smartcare at first, as we use PCC and this was the only system that they have that integrates with them for home care services. They have exceeded our expectations. not only is is user friendly, it has a great dashboard that gives you the information you need at your fingertips. **What do you dislike about Aaniie Care?** I cant really think of anything. It seems to be meeting all our needs so far. **What problems is Aaniie Care solving and how is that benefiting you?** scheduling, billing, tracking expenses and profit. It does all that we need it to do. ### 4. SMARTcare for Smart Home Care Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Golden K. | SVP Operations for the National Franchisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Aaniie Care?** SMARTcare provides an innovative, continually upgraded business software system that continuously responds to customer needs. It manages everything from scheduling, multi-billing and coding systems, client management, recruiting and H.R. management, and fraud management through GPS tracking. **What do you dislike about Aaniie Care?** Marketing people need to consult more frequently with software developers to get accurate timelines for new features being developed. **What problems is Aaniie Care solving and how is that benefiting you?** SMARTcare is quickly becoming a one-stop shop for all forms of home care and home health care, including scheduling in facilities and coding for Medicaid billing. ### 5. review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2022 **What do you like best about Aaniie Care?** The customer service is excellent. I am always helped in a timely manner, and any issues are followed up on right away. This is SO appreciated! **What do you dislike about Aaniie Care?** Custom forms looks a bit sloppy since it shows ALL forms for ALL clients to ALL staff (even when not applicable to them). It would great to have this cleaned up so that only forms that were applicable to the employee/applicant could be assigned to that specific person. Custom forms also allows previously signed forms to be edited, which could be perceived as a bit unethical (since I could technically change the wording in an employee contract post-signature, which isn't really fair to the employee). Also, there is no bulk SMS feature. Finally, there is no SMS notification sent to employees to remind them of upcoming shifts (there is an email notification, but people do not check their email as frequently as their phone). **What problems is Aaniie Care solving and how is that benefiting you?** I have a more streamlined payroll via the integration with Deluxe. The scheduling system is also very cohesive and easy to use. ### 6. Absolutely the BEST Customer Service on the planet! **Rating:** 5.0/5.0 stars **Reviewed by:** A.Elaine L. | Director Corporate Marketing and Training, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Aaniie Care?** The Support Team explains their dashboard a non-technical mind can easily understand and retain, AND they never make me feel foolish if I need help. **What do you dislike about Aaniie Care?** The support staff can be very busy so there may be a wait time for help. I plan accordingly and have not had an issue. **What problems is Aaniie Care solving and how is that benefiting you?** Invoicing. I will not need the added expense of dedicated personnel to handle my weekly invoicing. We can invoice quickly and move on to other functions. ### 7. Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Tuesday W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Aaniie Care?** I love how simple it is to use the software! Online training is very informative!My account manager is always there to answer my questions! Ashley Mas is wonderful! **What do you dislike about Aaniie Care?** Nothing! It's a great system! The app is great! **What problems is Aaniie Care solving and how is that benefiting you?** Clock in issues missed punches the problem it solves is communication! ### 8. Is very good app, and is easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Aaniie Care?** I think the best part is the billing, is easy to send the info of the visits to Tellus to do the billing. **What do you dislike about Aaniie Care?** maybe the scheduling sometimes had been confusing, but we know the process. **What problems is Aaniie Care solving and how is that benefiting you?** The diagnosis codes were solved and helped to correct billing with the mandatory information for the aggregator. ### 9. Very well put together software, help desk staff are very helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Evangelia (Angie) W. | Home Care Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Aaniie Care?** All the different things you can do, such as scheduling, billing, payments, etc **What do you dislike about Aaniie Care?** The re-entering of information, such as contacts, diagnosis, and allergies. Also not to be able to print a current schedule of clients including the open shifts. Staff are not able to document on the app for controlled medications **What problems is Aaniie Care solving and how is that benefiting you?** One system does it all ### 10. This HomeCare software is a must... **Rating:** 5.0/5.0 stars **Reviewed by:** Chris P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2022 **What do you like best about Aaniie Care?** It provides Great training and smooth transition **What do you dislike about Aaniie Care?** My dislikes totally outweighs all the functionality that SMARTCARE offers **What problems is Aaniie Care solving and how is that benefiting you?** Great in all aspects ### 11. Cutting Edge Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Aaniie Care?** The customizable reporting is key to track KPI Metrics in multiple regions **What do you dislike about Aaniie Care?** Some of the reports are not availabe in PDF **What problems is Aaniie Care solving and how is that benefiting you?** The applicant engagement platform helps streamline our recruitmenet process making it more efficient ### 12. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Aaniie Care?** The best thing that I find very helpful about SMARTcare is all the scheduling features. From the layout of the schedule, to creating the different shifts. It is very user friendly and makes scheduling so much fast than the manual process that I was using with other companies! **What do you dislike about Aaniie Care?** There really is not anything that I dislike since using SMARTcare Software. I perhaps might wish for a different report or two but most of the time I can use one of the reports already in the system (there are like 35!) and that gets me the information I need. Maybe in future development have more functions to help with staff discipline forms or a way to review staff right in the system. **Recommendations to others considering Aaniie Care:** I would definitely try SMARtcare Software for your company! It not only is a great system but the ease of use can free up your scheduler to be able to focus on other tasks and not stress over the schedule all day. It gives the caregivers the responsibility to see their schedule, accept shifts, clock-in and out, and see all client details to be able to perform their job. It really is a great system and by just speaking with the SMARTcare team, they can let you know if they can help customize it to all your company needs! **What problems is Aaniie Care solving and how is that benefiting you?** We have brought a couple technical concerns to the SMARTcare team and they are working on resolving our issue. The SMARTcare team has been very helpful so far with any issues that we have come up with in trying to get them resolved quickly. Even if it is something that we know will need to be corrected on the systems end, we have confidence that they will make this happen so we can function better as a company. ### 13. SMARTcare is for the SMART at HEART **Rating:** 4.5/5.0 stars **Reviewed by:** JG S. | President/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2021 **What do you like best about Aaniie Care?** Ease of Use and ability to navigate fields **What do you dislike about Aaniie Care?** Need more inside support at times to answer daily questions **Recommendations to others considering Aaniie Care:** Good Value for the product **What problems is Aaniie Care solving and how is that benefiting you?** Scheduling and Invoicing are our primary uses and the system is user friendly ### 14. Great Software Hands Down **Rating:** 5.0/5.0 stars **Reviewed by:** Joirdan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Aaniie Care?** The software is very user friendly. Our staff has no problems using it. The SMARTcare team is also very helpful when it comes to questions and customer service. **What do you dislike about Aaniie Care?** I have absolutely nothing negative to say about this software! **What problems is Aaniie Care solving and how is that benefiting you?** We had to get our software EVV certified for the line of work we're in and SMARTcare was quick to go through the process and was one of the first companies to get certified the first time around in Ohio! ### 15. SmartCare Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2020 **What do you like best about Aaniie Care?** Visually it's an amazing scheduling program. Very easy to understand. **What do you dislike about Aaniie Care?** When I'm having an issue/not knowing how to do something within the app, it's usually a time-sensitive matter and I don't always get immediate resolution. **Recommendations to others considering Aaniie Care:** Talk to all of the companies you are considering. Take the tutorials. **What problems is Aaniie Care solving and how is that benefiting you?** We have done away with the antiquated paper time sheets. ## Aaniie Care Discussions - [How much is SMARTcare cost?](https://www.g2.com/discussions/smartcare-software-how-much-is-smartcare-cost) - 1 comment - [View Aaniie Care pricing details and edition comparison](https://www.g2.com/products/aaniie-care/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+12%3A40%3A25+-0500&secure%5Bsession_id%5D=82b23052-2d42-4025-814e-a98bd038f6bb&secure%5Btoken%5D=a837a2e927470233383f4841b477b57c2ed32345ad8c87bd85e7644bb5a79566&format=llm_user) ## Aaniie Care Integrations - [CareAcademy](https://www.g2.com/products/careacademy/reviews) - [Nevvon](https://www.g2.com/products/nevvon/reviews) - [Payactiv](https://www.g2.com/products/payactiv/reviews) - [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) - [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sandata Agency Management](https://www.g2.com/products/sandata-agency-management/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) ## Aaniie Care Features **Additional Functionality** - Assessment Management - Medication History - Claims Management - Communication Management - Reporting & Statistics - HIPAA Compliant - Invoice Management - Activity Dashboard - Scheduling - Lead Management - Meal/Nutrition Management - Admissions Management - Financial Management - Alerts/Notifications - Incident Management - Compliance Management - Event/Activities Planning - Customizable Reports - Geriatric Care - Task Scheduling - Workflow Management - Search/Filter - Patient Records Management - Third-Party Integrations - Work Order Management - Staff Management - Calendar Management - Contact Management - Attendance Tracking - Care Plan Management - Self Service Portal - Document Management - Mobile Access - User Management - Reminders - Access Controls/Permissions - Medical Billing - Customizable Templates - Point of Care System - Charting - Generative AI - Activity Tracking - AI Copilot - API - Remote Treatment Planning - Data Storage Management - Forecasting - Role-Based Permissions - Patient Engagement - Reporting/Analytics - Electronic Submission - Electronic Signature - Alerts/Escalation - Referral Management - Performance Metrics - Payroll Management - Client Management - For Nursing Homes - Reimbursement Management - Employee Management - Patient Intake - Billing & Invoicing - Real-Time Updates - E-Prescribing - Data Capture and Transfer - Visitor Management - Data Import/Export - Inventory Management **Administrative** - Time Tracking and Scheduling - Agency Management - Mobile App - Data Exchange - EHR Integration - Claims Management - Referral Management - Patient Records Management - Appointment Management - Medication Management - Assessment Management - Communication Management - Insurance Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Task Management - Knowledge Base Management - Workflow Management - Care Plan Management - Client Management - Records Management - Invoice Management - Forms Management - Real-Time Data - Task Scheduling - Activity Tracking **Value-Based Care** - Clinical Charting - Electronic Visit Verification (EVV) - Carer Coordination - Point of Care - For Long Term Care - Geriatric Care **Additional Functionality** - Chat/Messaging - Employee Portal - Activity Dashboard - Reminders - AI Copilot - Customizable Forms - Multi-Location - Telemedicine - GPS - API - Reporting & Statistics - Monitoring - Mobile Access - Visit Verification - Electronic Signature - Billing & Invoicing - Clock In/Out - Client Portal - HIPAA Compliant - Generative AI - Customizable Reports - Real-Time Notifications - Real-Time Reporting - Time Tracking by Client - Mobile Alerts ## Top Aaniie Care Alternatives - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - 4.7/5.0 (233 reviews) - [Therap Services](https://www.g2.com/products/therap-services/reviews) - 4.6/5.0 (221 reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - 4.4/5.0 (140 reviews)