# Zello Reviews **Vendor:** Zello **Category:** [Push-To-Talk (PTT) Software](https://www.g2.com/categories/push-to-talk-ptt) **Average Rating:** 4.4/5.0 **Total Reviews:** 98 ## About Zello Zello is the leading push-to-talk voice messaging app for teams and businesses worldwide, turning iOS, Android, and Windows devices into walkie-talkies that also record messages, track location, and send emergency alerts. Account administrators add, remove, and group together teams through a centralized, web-based management console. Channels are flexible to suit the needs of each customer, especially those in the hospitality, manufacturing, construction, transportation, and retail industries. Zello is ideal for businesses with deskless workers, field workers, remote workers, and lone workers. Use cases in this category include hotels with various staff members, construction crews on noisy job sites, and retail salespeople on the sales floor. Join the millions of Zello users who communicate in real-time over any wireless or data network to share updates, connect in emergencies, and solve problems. Zello serves thousands of businesses and has more than 130 million users worldwide. Current customers include Honda, Restoration Hardware, Starwood/Marriott Hotels, Uniqlo, Waste Management (WM), and YRC Freight. Zello is recognized as a reliable communication solution by reputable sources like the Wall Street Journal, the New York Times, CBS, CNBC, USA Today, and TechCrunch. ## Zello Pros & Cons **What users like:** - Users value the **effortless communication** facilitated by Zello between dispatch and drivers for better coordination. (1 reviews) - Users value the **effortless communication** provided by Zello, enhancing connectivity between dispatch and drivers. (1 reviews) ## Zello Reviews ### 1. Multi-Platform Peace of Mind for Field Communication and Team Safety **Rating:** 4.5/5.0 stars **Reviewed by:** James S. | Senior Global ITT Delegate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Zello?** We are an Emergency Response Organization. We are often in the field with limited connectivity. In addition, we may not be granted VHF/UHF licensing for the use of our Two-Way radios in-country of operation... Zello puts our mind at ease - It is multi-platform and allows us to communicate, track, and ensure our team is secure... **What do you dislike about Zello?** There is a bit of a learning curve - our staff rotate on missions - so each time new staff arrive most are not familiar with Zello... They are are sometimes non-technical as well... they are highly specialized in their profile nurses, doctors, logisticians, techs, lab team, etc... But a brief demo on initial briefing usually does the trick **What problems is Zello solving and how is that benefiting you?** We often are deployed to conflict zones or high-security contexts. Having Zello ready at our side to inform the team or be aware of vehicle/personnel movements is key... ### 2. nothing but positive. Their software and team are second to none. **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse D. | GM, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Zello?** the ease of use, the clarity, the map, the customer service, the AI, gps tracking **What do you dislike about Zello?** If i could use the gps tracking to tally the amount of km's a driver has driven it would be beneficial. **What problems is Zello solving and how is that benefiting you?** dispatcher driver communications and visuals on our drivers. old digital cb radios do not compare. ### 3. Effortless Communication Between Dispatch and Drivers **Rating:** 5.0/5.0 stars **Reviewed by:** Kat H. | Patient Coordinator, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Zello?** It allowed for effortless communication between dispatch and our drivers. **What do you dislike about Zello?** No complaints, very rarely had any issues. **What problems is Zello solving and how is that benefiting you?** It allowed us to get our drivers to the correct location and information on traffic. ### 4. Great Work Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Zello?** Its ease of installation and unique features like the Message Vault **What do you dislike about Zello?** That it is not certified as MCPTT to be used in public safety **What problems is Zello solving and how is that benefiting you?** Send the same message consistently to the entire work team ### 5. Must have comm tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2023 **What do you like best about Zello?** The app driven tool allows the department/team communicate discreetly as it resides on your smartphone, a bluetooth device can be attached allows an endless way to operate/communicate be either in open calls, text/image messaging and emergency group/all call options. **What do you dislike about Zello?** Zello is effective when the wifi is within grasp of our phones. But since the hotel is in a multi-use development and our scope of area of responsibility is beyond just the hotel premesis, we hope to have some sort of cell auto connection when the hotel work wifi cannot be within reach of our phones. **What problems is Zello solving and how is that benefiting you?** Less bulky way to communicate vs the old bulky and cumbersome portable radios. While radio waves are reliable than wifi because during power outages or server downtime, Zello is useless and as a backup those clunky bulky portable radios take control now of the situation. ### 6. 4 YEARS WITH ZELLO AND COULDN'T BE HAPPIER. **Rating:** 5.0/5.0 stars **Reviewed by:** Garry K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Zello?** Zello is easy to use for both drivers and operations staff. I introduced Zello to our company, Lovatt Transport, looking for an alternative to our outdated two-way system. Setting up Zello on drivers tablets eliminated having to physically mount two-ways in all the vehicles, which were expensive and unreliable. Since we changed from traditional two-way to Zello, the operations office is much more peaceful. This is because each operator has the system on their computer rather than a central two-way base station that everyone needs to hear. Communication with drivers has improved immensely. The best thing about Zello is there is little to no downtime or communication issues with the drivers. I don't think i could ever go back to a traditional two-way system. **What do you dislike about Zello?** I cannot think of any downsides to using Zello. It is pretty much 'set and forget'. The backup from Zello when there is an issue is excellent. **What problems is Zello solving and how is that benefiting you?** 1.Communication with drivers has improved since introducing Zello. 2.The system is user-friendly for drivers and allocators. 3.It has eliminated an expensive two-way system. 4.Eliminated hard wiring two-ways into vehicles. 5.Using Zello has cut down the two-way noise in the office. . ### 7. Optimizing communication and efficiency in Denmark's largest retailer **Rating:** 4.5/5.0 stars **Reviewed by:** Tobias R. | Infrastructure Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Zello?** The implementation was really easy, and the management console gave us many options to give the stores access to managing their own part of Zello. The efficent and fast communication is just a bonus. **What do you dislike about Zello?** I can't think of many things at the moment. Of cause there are a few features we're missing in the product, like display names in channels and additional roles in dispatch channels. But I wouldn't say it's a dislike of Zello **What problems is Zello solving and how is that benefiting you?** We had a old communication system and need a change. Zello helped by providing a effecient communication system and optimized the experience for the employees and our customers. The feature that allows you to send a picture is a very loved feature among our employees. Also the one-to-many communication has change a lot. We saw a huge positive impact on the NPS score in our stores after implementing Zello. ### 8. Huge Cost savings monthly and for our company overall **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Zello?** The savings over traditional cell phones is enormous. The call recording will save your company in terms of compliance issues and employee instruction. No more Employees saying, "you never told me that or "You did not tell me to take my break" The recordings are always there to resolve these issues. **What do you dislike about Zello?** I had difficulty setting up channels; the support team had to help me. **What problems is Zello solving and how is that benefiting you?** It records the conversations between drivers and managers; this has been a great tool. We have a lot of Laws in CA about lunch breaks, and when they are taken, Zello records the dispatcher telling the driver to clock out for a break. We have had drivers come back and say they were not instructed to take a break within the legal time, but we can prove they were instructed using the zello recordings. ### 9. Quick and Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Blake K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Zello?** The biggest benefit for us was the accessiblity via the API. While the web management console is easy to use our deployment depends on custom integration services. The documented API is easy to use and the provided SDK's worked great. **What do you dislike about Zello?** Zello is driving a lot of advancements with their own applications but one area that is forgotten about is the dedicated radio support. We rely heavily on physical radios from Telo and there are features that sometimes don't work or are hard to enable. While we provide feedback on what we would like to see we have no visilbity if there is any traction on the suggestions. **What problems is Zello solving and how is that benefiting you?** We rely on reliable and instant communication for our teams. The main benefit we have is via the dynamic channels and support for physical radios instead of relying on cellphones always. ### 10. Zello is a great partner for us **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro G. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Zello?** We are a taxi company, and we use Zello because it provides us with flexibility, fast, and precise messaging between drivers and dispatchers. We love the Dispatch Hub, as it is the most useful tool for us **What do you dislike about Zello?** It would be very important to develop reporting capabilities in Zello and provide the option to download reports. Additionally, it would be highly beneficial if the desktop app could save conversations for a longer period of time **What problems is Zello solving and how is that benefiting you?** Zello is an excellent solution for those seeking efficient and well-organized communication. Its ability to streamline channels enables us to achieve higher levels of productivity. By utilizing the dispatch hub feature, drivers can minimize distractions and solely concentrate on crucial information ### 11. Zello is great for communications between my dispatchers and delivery drivers. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Crew Boss,, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Zello?** Its fast. Drivers don't need to answer the phone to receive a message. They hear the message hands free. messages are recorded and can be played back in case you missed a detail. **What do you dislike about Zello?** There are minor improvements that could be made to the Dispatch Hub, but Zello had their product team reach out to get my suggestions. What more could you ask for? **What problems is Zello solving and how is that benefiting you?** Zello provides the ideal platform for communications between my dispatchers and delivery drivers. ### 12. 100% customer satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Les C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Zello?** Instant connection, reliable service and 99.99% uptime **What do you dislike about Zello?** The biggest issue we face is a radio will log out if a duplicate user signs in, would be good to have a confirmation before proceeding **What problems is Zello solving and how is that benefiting you?** Long range communication ### 13. most easier PTT app **Rating:** 5.0/5.0 stars **Reviewed by:** Abdelhakim T. | Agent de recherche , Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Zello?** Verry easy to implement it . easy to use. lot of features . **What do you dislike about Zello?** dosen't have a frensh support. verry hard to found the goos accessory **What problems is Zello solving and how is that benefiting you?** clear comunications. ### 14. Zello software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Zello?** great software to access our radio waves to quickly contact our truck drivers as well as our men on the construction sites. **What do you dislike about Zello?** for the moment it seems like a long installation and startup process for our construction company. At least there are technicians available to help us. **What problems is Zello solving and how is that benefiting you?** Zello makes it more accessible for other office employees. There are more ears to hear the calls on our employees' radio. Reduction of time loss. ### 15. Walkie-Talkie vibes, useful for team building **Rating:** 4.5/5.0 stars **Reviewed by:** Martina F. | Project Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Zello?** I really like the versatility of the tool. It's really useful in different situations, from work to hobbies. **What do you dislike about Zello?** Sometimes when network isn't perfect, it lags a little bit but it's something you expect from a walkie-talkie app working with internet connection. **What problems is Zello solving and how is that benefiting you?** It solve the problem of people talking over the others, the fact you can speak one at once it's really helpful. ### 16. Used in aviation - ground handling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Zello?** - High quality support; - Very fast communication; - Perfect interface; - Service that has never disappointed; **What do you dislike about Zello?** It would be excellent to block users from entering the user status section or allow this section to be modified only on the console. **What problems is Zello solving and how is that benefiting you?** We use one device instead of multiple devices. ### 17. Great product and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Zello?** Zello helps me stay in direct communication with my drivers. It is also very easy to use **What do you dislike about Zello?** Nothing, it works fine. *********************************** **What problems is Zello solving and how is that benefiting you?** Easy of communication with my drivers ### 18. Zello Review **Rating:** 4.5/5.0 stars **Reviewed by:** John L. | Director of Project Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Zello?** Able to use this application during emergency situations to connect with people in distress. It's a great application to use to communicate with other people that are willing to help. It's great to be able t assemble an emergency team in short order by using this application. I also like that it can track all of the team members. **What do you dislike about Zello?** The only dislike that I have is using my cell phone data, but it doesn't use that much considering I'm using Zello in short interactions usually. I'm unsure of how to find channels without listening and then joining. **What problems is Zello solving and how is that benefiting you?** I like to use Zello for hiking in remote areas and when I'm off-roading in my SUV or on an ATV. It's a good way to communicate with people if I get stuck and need help; you can sometimes find other people that are close and willing to assist. I will also provide assistance when called upon by other Zello users. ### 19. Zello is Hit & Miss **Rating:** 2.5/5.0 stars **Reviewed by:** Kimberly M. | Accounts Payable and HR Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Zello?** Zello allowed us to speak with employees while they were out in the field working without having to make a ton of phone calls. We were able to select groups to communicate with in addition to individuals. **What do you dislike about Zello?** Zello tended not to work as well as expected. There were severe delays, and sometimes the program did not work at all, which created a lot of issues when trying to communicate with employees. **Recommendations to others considering Zello:** If they have fixed the glitches in the system, this would be a great tool to use to communicate with employees out in the field if you need to address a large group at one time. **What problems is Zello solving and how is that benefiting you?** Communication was the fundamental problem we were attempting to solve with Zello, and while it did work from time to time, we found it to be a hindrance. We also found that we were able to communicate with people in other states from time to time. ### 20. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Bernell T. | Recovery Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about Zello?** Being Able to reach many people in a split second. The simplicity of design and one touch feature. None tools are required with this software. It is basically a new age walkie talkie no extra bulky equipment. **What do you dislike about Zello?** I haven't found anything to dislike. This product let's you mute eden not in use. It could be better with an ability to change the interface. It works great it just doesn't have much visual appeal. **Recommendations to others considering Zello:** You will love it, try it! **What problems is Zello solving and how is that benefiting you?** I am able to communicate on a drop of a dime without needed extra equipment. I am benefiting astronomically because I don't need new eq6.my performance increased because of the extra communication. ### 21. Zello Review **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew A. | Field Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Zello?** I like the security of zello. Someone sitting around with a police scanner can't listen in or interfere with business communications. As well as I like the ability to create workgroups. **What do you dislike about Zello?** The interface can be a little clunky. Having to go back and forth to accomplish some tasks within the app. **Recommendations to others considering Zello:** I would recommend Zello to others based on: Cost Ease of use and deployment The administrative functions of adding and removing users The talk groups **What problems is Zello solving and how is that benefiting you?** Instant quick communication. With a Bluetooth ptt mic if a situation arises you can instantly communicate with the team verse having to unlock phone, dail a number and wait for the call to go through. ### 22. Useful Zello **Rating:** 3.5/5.0 stars **Reviewed by:** Tatjana S. | Verification engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Zello?** I like that Zello is using an internet connection for communication. It's amazing! I like the most that it is saving audio messages so I can listen to them again. Also, there is an option to disable this if I wanted to. **What do you dislike about Zello?** I wouldn't say I like that it's only communicating with other devices with Zello. It would be better if it could communicate without the internet. That is not a big issue, but it would be a nice feature. **What problems is Zello solving and how is that benefiting you?** The most significant benefit is that it broadcasts messages in real-time like radio stations. I can inform all of the coworkers of my current status, and that is very useful. I love it. ### 23. Has it's issues but fun overall **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Zello?** The interface is easy to navigate; voice message history is nice. I like how it manages people speaking at the same time. **What do you dislike about Zello?** I've found it more useful for fun than for actual situations that you have to rely on it; not sure if they've fixed this since I last updated the app but longer voice messages sometimes caused it to glitch out and delete what had been recorded. **Recommendations to others considering Zello:** Worth giving it a whirl! Better than renting walkies for something small **What problems is Zello solving and how is that benefiting you?** Long messages getting deleted is one; but the way it manages people speaking at the same time is great. Doesn't have the same instantaneity (as it relies on internet/etc) as a walkie talkie but being able to listen back on messages is a huge plus. ### 24. Easy LMR to internet solution. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2020 **What do you like best about Zello?** Zello is an extremely easy and cost-effective to give your LMR system global range. Using a small gateway, you’re no longer tied to the range of your traditional radio system. **What do you dislike about Zello?** The only thing to dislike are the occasional maintenance outages, but those are few and far between, rarely affect usage, and ample warning is provided. **What problems is Zello solving and how is that benefiting you?** “Dead” areas in an LMR system are completely avoided using Zello. ### 25. Using Zello **Rating:** 3.0/5.0 stars **Reviewed by:** Philippe K. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Zello?** Zello is a straightforward PTT app, serving as an alternative to making calls. It works well and allows 1on1 communication and group chatting. Application functions better than most other competitors with its simplicity and intuitiveness. **What do you dislike about Zello?** Zello is mainly a simple communications application not suitable for professional tasks. The voice messages sometimes glitch and can't be replayed once received. Moreover, support from the company wasn't stellar and required further attention. **What problems is Zello solving and how is that benefiting you?** The instant "walkie-talkie" feature, as long as the internet connection is available, is a huge plus. The app helped on specific small tasks, but group calls and communication required proper conferencing tools ### 26. Optimal radio solution for our animal rescue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2020 **What do you like best about Zello?** As an animal rescue with multiple locations, we have been using Zello for some time to manage our emergency teams. The connection is excellent - provided there is a good internet connection - and the voice communication is very good. The connection setup is fast, and the management and configuration of users and channels is simple and can be individually programmed. **What do you dislike about Zello?** At the moment, there is nothing that we don't like. **What problems is Zello solving and how is that benefiting you?** Our advantage is nationwide communication with just one system. This means we don't have to set up separate dispatch centers for each region, but can coordinate operations centrally. This significantly saves money and unnecessary structures. ### 27. Zello review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Zello?** Very simple, uncomplicated and easy to use PTT app. I liked the abundant options and features it came with that many other PTT apps did not do. It also reduced the cost drastically. **What do you dislike about Zello?** Honestly not many negatives to this app. The only negative is the occasional connectivity issues that the device succumbs to, leading to disconnection, which is annoying. **What problems is Zello solving and how is that benefiting you?** Regardless of location, audio quality is usually top-notch. It is very user-intuitive, unlike other apps we experimented with. The intuitiveness made it easy for everybody to learn to use this app quicker. No training was needed saving us time. ### 28. 100% RECOMMENDABLE **Rating:** 5.0/5.0 stars **Reviewed by:** johan m. | licenciado , Alternative Medicine, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Zello?** EASY TO USE FRIENDLY I LIKE THE COLORS AND ABOVE ALL THE PRACTICALITY **What do you dislike about Zello?** EVERYTHING IS A MATTER OF TIME I THINK THAT WITH TIME THINGS WILL IMPROVE HOWEVER I KEEP USING IT I LIKE IT I HAVE NOTHING **Recommendations to others considering Zello:** let them try it, let them give themselves the opportunity to see something new and practical **What problems is Zello solving and how is that benefiting you?** Something alternative and that works is NEEDED ### 29. Awesome PTT **Rating:** 5.0/5.0 stars **Reviewed by:** Tonya R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2021 **What do you like best about Zello?** The fact that I was able to reach my employees that were not in the building when it was time for the trip to be over **What do you dislike about Zello?** There is nothing at the moment that I can say is wrong about this PTT Zello **What problems is Zello solving and how is that benefiting you?** I can reach my employees in a timely matter with a quick response from them ### 30. Fun talk tool but has some challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Zello?** Zello is overall a fun tool to use and operates just like a walkie talkie. It's super easy and user friendly and allows multiple users to engage at once. **What do you dislike about Zello?** If you are trying to send long messages, good luck as they often get deleted. I encounter bugs here and there on occassion. **What problems is Zello solving and how is that benefiting you?** Saves money from calls and enable easy communication with peers, friends and family. ### 31. Pretty Decent Walkie Talkie App **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Zello?** I like that I can boost productivity by being able to communicate instantly with my co-workers. **What do you dislike about Zello?** I sometimes feel like communicating face-to-face is helpful in some instances and I cannot do that with Zello. **What problems is Zello solving and how is that benefiting you?** Communication is the main problem that we are solving with Zello. Being able to communicate with colleagues and coworkers has been helpful. ### 32. Walkie Talkie **Rating:** 5.0/5.0 stars **Reviewed by:** Steve T. | Director Of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Zello?** This product is extremely handy to use when cell services can be down. I used it during some South Florida hurricanes and was able to communicate with others as needed. **What do you dislike about Zello?** There was nothing to dislike. It did what I needed it to do, enabling me to do what I wanted it to do. **What problems is Zello solving and how is that benefiting you?** The benefit that even with the cell towers down Zello was working for me and everyone else on the network. ### 33. Reliable and easy to use talk functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Kim R. | Digital Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Zello?** That you can easily replay everything. Helps bridge the gaps while working remote. **What do you dislike about Zello?** It's not always compatible with browsers - some people were hard to adapt to using it. **What problems is Zello solving and how is that benefiting you?** Helps with communication gaps. Improved accountability ### 34. Zello Push to talk Review **Rating:** 3.0/5.0 stars **Reviewed by:** Elie S. | Freelance Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Zello?** Ease of use and small deployment package **What do you dislike about Zello?** minimal features and if we need to perform a different type of communication need to go to another program **What problems is Zello solving and how is that benefiting you?** No real benefits from it except the less needs to buy expensive walky-talky devices ### 35. One of the best Push to Talk app **Rating:** 4.5/5.0 stars **Reviewed by:** Dinesh S. | Software Development Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2021 **What do you like best about Zello?** Gives the ability to clearly communicate with group members. **What do you dislike about Zello?** It has some latency issues, which can be fixed for sure. **What problems is Zello solving and how is that benefiting you?** Ease of communication with group members. ### 36. Zello but, radio! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Zello?** Zello is a great walkie talkie application that functions as intended and pretty well. I like that you can communicate clearly with others in a group with the appl - also like the push-to-talk button. **What do you dislike about Zello?** Paid version is much more useful. Hard when getting people to download on the fly to also pay for it - need to figure out a better option for bulk download prior to field deployment. **Recommendations to others considering Zello:** Make sure your staff/volunteers are well prepared to use the application. **What problems is Zello solving and how is that benefiting you?** Filing the gap of radio communications when full frequency or viper radios are not necessary for small operations. ### 37. User Friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Zello?** That it is easy to use. also, the customer services is best. **What do you dislike about Zello?** Nothing. Nothing is missing in the product. It's a benefit for long-run use. **What problems is Zello solving and how is that benefiting you?** I am working on the Browsing time of it. Also, it is a great application to be benefitted. ### 38. Its a good application to communicate with each other as soon as possible as a walkie talkie **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmed F. | Site Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Zello?** Easy to send voice notes at any time and many channels are usefull to be joined **What do you dislike about Zello?** Some times the voice is delayed the connection must be soo good **What problems is Zello solving and how is that benefiting you?** Zello is usefull to use for saving some money from calls ### 39. Fascinated with Zello **Rating:** 5.0/5.0 stars **Reviewed by:** Yennit T. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2020 **What do you like best about Zello?** I like the Zello Software because its application is very easy to install, easy to use, and has a quite acceptable storage capacity. Its utility is incredible because I can stay in touch with my coworkers or with the groups of friends I have formed simply by just pressing a button. The fact that it is capable of recording conversations is simply phenomenal because it allows me to listen to them again whenever I want or need to. It also allows for easy management when adding or removing users or contacts. **What do you dislike about Zello?** So far, the only inconvenience we have had with the Zello software application is that when a call comes in, the communication is interrupted and unfortunately, it has no option to stop it. Therefore, my recommendation is that if there is a way to solve this small problem, it would be wonderful. Other than that, we have nothing bad to say. **Recommendations to others considering Zello:** if what you are looking for is fast, secure, and reliable communication, what you need is the Zello Software application, as it is a simple application that is not only easy to install but also to manage, both for adding or removing contacts and for communicating, which you do with just the press of a button. **What problems is Zello solving and how is that benefiting you?** The Zello Software application has allowed us to solve communication problems within the company, as with just the press of a button I can communicate with someone I select or with the group from another office or department if I prefer. It has also been the only solution I have found in areas where communication is unstable, as it does not consume much bandwidth. ### 40. Connected with Zello **Rating:** 4.5/5.0 stars **Reviewed by:** Harold V. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2020 **What do you like best about Zello?** I like that everyone connected to the same channel can listen to the chat in real time. It's very useful that it's not necessary to have a very fast Internet connection when using the application, as sometimes the Internet service can fail in some parts of the country. It helps save money because it doesn't consume the phone's balance and can work perfectly with just a few megabytes, so in an emergency, this application is very practical. It's simple, easy to use and install. It has the option to keep the application session open or closed, as one prefers, which is very good because unlike other applications used for communication, you're always online and that consumes unnecessary megabytes. Additionally, the entire conversation is saved, so if I need to listen to them again, I can do so without any problem. **What do you dislike about Zello?** I don't like that if I'm using the app and a call comes in, then I stop hearing the chat, I don't have the option to choose whether to keep listening to the chat or answer the call. Some mobile devices like iPhones have trouble connecting with the app. **Recommendations to others considering Zello:** This application is very, very useful. To everyone considering it, please, don't think too much and download it to your devices. **What problems is Zello solving and how is that benefiting you?** Due to the Covid-19 Pandemic, this application has been an excellent tool for staying connected. In my case, I use it to connect with my coworkers and discuss the cases. This application has helped everyone to respect the safety and hygiene rules that have been recently implemented due to the pandemic. ### 41. Zello for EMS **Rating:** 5.0/5.0 stars **Reviewed by:** brandon c. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2019 **What do you like best about Zello?** We now have the ability to talk to crews across the state. It also allows us to create channels & users as we need them. Our UHF system that we had only had 2 channels. With adding Zello we were able to create Tac Channels for special event & large scale events. **What do you dislike about Zello?** Honestly I have nothing that I dislike. I would maybe like to see a feature on there admin site where the admin's can see how much a channel is used during peak hours, and haw many keys up per radio. **Recommendations to others considering Zello:** Get it, it is totally worth it. Its worth the money. For first responders it is worth the grant they offer. It can save lives. It has already help us on psych emergencies where a psych patient was out of control, and the crew needed police back up quickly, they were able to key up their radio, and within 5 min police were on scene, and able to backup our crews. It's worth every cent you can not go wrong with this system. **What problems is Zello solving and how is that benefiting you?** Zello is allowing us to communicate in areas where we were. an example would be when we were walking in buildings & homes our portables would never work inside the building. Since we have added Zello to our fleet we are now able to talk to anyone and everywhere in the state & nationwide. We are realizing that we can have crews radio us wherever they are, and if they need additional recourses the dispatchers can send it to them right away. Before they were having to use their phone call the dispatch center ect. ### 42. Great Product- Extremely relevant for investigative/operations use **Rating:** 5.0/5.0 stars **Reviewed by:** Karl S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Zello?** I love the ability to track users in real time in the field. It assists in our ability to be accurate, on time, and expeditious in the release of information to a group. In addition, we are able to send accurate information through multiple ways. This is extremely beneficial for peer-to-peer communication and group communications. **What do you dislike about Zello?** Sometimes there is a delay in the tracking; however, it is not frequent and does not last long. Other than that, it is a great product. **Recommendations to others considering Zello:** Definitely have a system set up for the distribution of usernames/call signs for your group prior to implementing Zello. However, this should be a solid SOP prior to having Zello and should be in use for all other communication systems. Like anything, organization is a key component to success and communications need to be on the cutting edge of this, especially for investigative organizations such as mine. Make sure to conduct training sessions and/or have a training tutorial for new users. There are so many great uses with this product, the user needs to understand how to utilize all of them to have the full affect. It is a great product and creates large amounts of value for whatever organization it is implemented into. **What problems is Zello solving and how is that benefiting you?** The first thing which comes to mind is the ability to have a secure platform to send sensitive information on not only a peer-to-peer basis, but also to a group. This is extremely important as my usage often includes sensitive information regarding child sex trafficking investigations. Also, definitely broadcasting relevant information in multiple formats instantaneously. We are able to use it as a PTT radio, text facilitator, and in-general communication device. We are able to send all types of information in multiple formats. This is especially useful as we use it for large operations involving investigators for our non-profit fighting child sex trafficking. ### 43. This product has done everything we expected. We are now connected more than ever before! **Rating:** 5.0/5.0 stars **Reviewed by:** James G. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2019 **What do you like best about Zello?** The increased capabilities in communications, this system has given us the ability to make our communications network unlimited. In the passed we were limited to basic analog land mobile radio. We now can talk into our radio system from anywhere with cellular or wifi! The channels that we have set up have created real time communications with groups that in the past would be individual landline calls. The ability for users to turn on and off talk groups when they are working has created an increase in usage from our employees. The cellular to land mobile radio has been the capability that has driven this product out of the park. For many years we were looking for a solution to do this and finally Zello has given us the ability to communicate via cellular into our radio system. **What do you dislike about Zello?** There is nothing to dislike about this product! We use it every day. The Zello system is easy for anyone to operate from the dash board to the end user applications! What would have made it better is if we knew about it sooner!! **Recommendations to others considering Zello:** Absolutely, I have helped in creating 2 additional agencies with setting up Zello and I tell EVERYONE in public safety about it! **What problems is Zello solving and how is that benefiting you?** We have a limited land mobile radio network. Our radio network has gaps in coverage that have cause issues when operating at an emergency scene. Also our agency responds to incidents well outside our radio coverage. With Zello and the gateway setup we are now limitless. We have also created numerous internal talk groups (channels) that have dramatically increased our communications capabilities. We also have linked ourselves to other like agencies and are sharing the capabilities that Zello has given us! ### 44. Very useful for urgent communications and emergencies **Rating:** 5.0/5.0 stars **Reviewed by:** julia c. | educator/student, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2019 **What do you like best about Zello?** when multiple people are spread out around our wide workspace, Zello is by far the easiest tool to use to communicate quickly in an urgent situation where other forms of communication are not appropriate. the speed of the communication is one of the best attributes for my team. Multiple tasks must be started and completed exactly at the same time, so this allows our team to accomplish this and stay on schedule. **What do you dislike about Zello?** in order for the application to work and serve its purpose, the volume must be on, which can lead to unintended listeners of confidential information, and disruptions during meetings. the walkie talkie making noise at innapropriate times is the biggest downside. however, this is a double edged sword, considering this is the exact purpose, to force all team members to hear the message. **Recommendations to others considering Zello:** Do not disclose confidential information, because there is no way to control who is present where the recipient is located. **What problems is Zello solving and how is that benefiting you?** solving lags in communication and the ability to start multiple projects on time, at exactly the same time. in an urgent situation, the ability to reach everyone on the team is extremely useful. before, our team exclusively used email and groupme to communicate, but these problems are solved because of zello. ### 45. Zello: Crystal clear quality and never a disconnection **Rating:** 4.0/5.0 stars **Reviewed by:** Elena G. | IT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2019 **What do you like best about Zello?** Zello has provided us with a great breakthrough when it comes to communications. Our team used to have walkie-talkies to operate the operations, which was expensive, the equipment had to be kept up to date, and the range was also an issue. With Zello, we have solved all our problems and have a clearer communication platform to operate on. **What do you dislike about Zello?** It seems to temporarily interrupt the service when switching between cellular coverage and WIFI coverage. This has caused us to lose some communications between team members. **Recommendations to others considering Zello:** Download it, use it, save time and frustration immediately! **What problems is Zello solving and how is that benefiting you?** I was using it to communicate with functions I was working on, and it was very useful for brief communications that were necessary without a long phone call. ### 46. Great app for Fire Department **Rating:** 5.0/5.0 stars **Reviewed by:** Gord H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Zello?** It works well connected to our radio system. It is very robust and seldom have problems. It is crystal clear between users **What do you dislike about Zello?** It disconnects from time to time. We are unable to determine why and it has not affected us operationally. **Recommendations to others considering Zello:** Its very easy and works perfectly with android phones. The latest version for iPhone is working well. **What problems is Zello solving and how is that benefiting you?** Better connectivity. Reduce the need for pagers for our Fire Department. ### 47. Great app **Rating:** 5.0/5.0 stars **Reviewed by:** Gary F. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about Zello?** Zello allows us to track on a map our employees. The sos button is useful in time of emergency. The sound quality is amazing **What do you dislike about Zello?** The dispatch console needs to be more user friendly. **Recommendations to others considering Zello:** Perfect application for ptt services **What problems is Zello solving and how is that benefiting you?** We use this to keep track of a security force knowing there location is great in time of need ### 48. The only useful push to talk intercom system I could find! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob S. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** Using Zello allows my organization to effortlessly contact each other in less-intrusive than a call and more immediate than an instant message. Sometimes a Slack message is good, sometimes an email is what you want, other times a text is perfect, and we all have phones, but there are other times when you need to get a message out instantly and you need to KNOW it was received. That's what Zello does better than anything else. **What do you dislike about Zello?** I wish there were less expensive options for Zello Work for organizations like mine that don't need the mobile features. **Recommendations to others considering Zello:** You'd think an IP based intercom system would be the easiest thing in the world to find, but guess what, it's not. If knowing who's at their desk and being able to press a button and ask a question is important then this service is the only one I know of that works. **What problems is Zello solving and how is that benefiting you?** In our office we used to waste irritating amounts of time trying to figure out who was at his/her desk and who could take a call. Our phone system could show if they were on the phone, but if not it was impossible to know if they were at their desks and available to take a call. We tried mandating people had to answer Slack quickly, but I don't like treating people like children. ### 49. Wonderful Easy App for camps **Rating:** 4.0/5.0 stars **Reviewed by:** Jacqueline R. | IT Manager, Services and Support, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2020 **What do you like best about Zello?** Easy to upload group list and create different channels **What do you dislike about Zello?** Having to pay for message vault and maps. **Recommendations to others considering Zello:** use 5 free account and test with different phone models. **What problems is Zello solving and how is that benefiting you?** Paying less than physical PPT and easy to load on any Smart Device. ### 50. Zello walks the Talk **Rating:** 4.0/5.0 stars **Reviewed by:** Jackie R. | Associate Director of Telecom & PC Support, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Zello?** Easy to setup and great price. Love that you can setup different groups and allows staff to use their own phones and works from anywhere. We where able to replace our Verizon push to talk phones and save a lot of money. **What do you dislike about Zello?** Having to pay extra for maps and alert features. But I do love these added features. **Recommendations to others considering Zello:** Try the Free Trial with 5 users and no cost. If you have any issues or question contact their support by email. They respond very quickly and are most helpful. The web console is very user friendly. **What problems is Zello solving and how is that benefiting you?** Its saved my company over $1600 a month. Love that I can upgrade or downgrade without costing me anything or locking me into any long term contract. ## Zello Discussions - [Suela](https://www.g2.com/discussions/suela) - 1 comment, 1 upvote - [What are people using for radio gateways?](https://www.g2.com/discussions/24155-what-are-people-using-for-radio-gateways) - 1 comment, 1 upvote - [Does Zello have an emergency feature?](https://www.g2.com/discussions/product-c8959342-ee79-47b6-8e30-e2a8d997f1a9) - 1 comment, 1 upvote - [What type of workers can benefit from using Zello?](https://www.g2.com/discussions/company-ee7d404b-045e-453f-a4fd-3ea8aa44eb3f) - 1 comment, 1 upvote - [Does ZelloWork require a contract?](https://www.g2.com/discussions/pricing-047547ca-5482-4138-bbcd-13d1dff867dd) - 1 comment, 1 upvote - [View Zello pricing details and edition comparison](https://www.g2.com/products/zello/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+01%3A06%3A24+-0500&secure%5Bsession_id%5D=c97ae4cf-a919-4642-8a7f-7d9768fe8a73&secure%5Btoken%5D=df886c653e7f320340f983cb6749811dcf41d6408e4f9a57fe94642b51a6ce58&format=llm_user) ## Zello Features **Messaging Options** - Text-based Instant Messaging - VoIP Number - Group Messaging - Record Audio - Transcription **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Application Tools** - Emergency Button - Location Tracking - Headset Integrations - Desktop Application - Mobile Application **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Agentic AI - Push-To-Talk (PTT)** - Autonomous Task Execution **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Zello Alternatives - [Voxer Business](https://www.g2.com/products/voxer-business/reviews) - 4.3/5.0 (60 reviews) - [Orion](https://www.g2.com/products/orion-labs-orion/reviews) - 4.7/5.0 (14 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,595 reviews)