# Ybug Reviews **Vendor:** Ybug **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 4.8/5.0 **Total Reviews:** 29 ## About Ybug Ybug simplifies receiving visual feedback and bug reports from your website users or testers. Provide your users/testers with a Feedback Widget or Browser extension and allow them to send feedback along with annotated screenshots. Ybug automatically captures some browser environment info, javascript console and other metadata. Do you already use a project management tool, team chat or customer support service? No problem! Ybug integrates with many 3rd party apps such as Asana, Basecamp, GitHub, GitLab, Teamwork Projects and many more. ## Ybug Pros & Cons **What users like:** - Users love Ybug's **user-friendly interface** , making bug reporting straightforward for everyone, regardless of technical skill. (6 reviews) - Users praise Ybug's **responsive customer support** , consistently addressing needs and implementing feedback swiftly. (5 reviews) - Users value Ybug’s **comprehensive features** , impressive integration capabilities, and excellent price-point for efficient feedback management. (4 reviews) - Users value the **flexibility** of Ybug, enabling diverse use cases from bug reporting to soliciting feedback effortlessly. (4 reviews) - Users value the **extensive integrations** of Ybug, enhancing workflow efficiency and supporting diverse project needs seamlessly. (4 reviews) - Users find Ybug's **intuitive design** enhances usability, enabling efficient bug reporting and effective communication of issues. (3 reviews) - Simple (3 reviews) - Customization (2 reviews) - Easy Integrations (2 reviews) - Efficiency (2 reviews) **What users dislike:** - Users find the **reporting features limited** , which affects the overall feedback capturing experience with YBug. (1 reviews) - Users feel the **lack of integration with Zoho** adds to the overwhelming features and complexity of Ybug. (1 reviews) ## Ybug Reviews ### 1. Ybug: Comprehensive Features and Exceptional Team Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rodrig N. | Product Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Ybug?** I appreciate that Ybug offers every critical feature necessary compared to all other alternatives and maintains an excellent price point. This makes it an invaluable tool for our software development agency. The ease of integrating a feedback widget for bug reporting and new feature requests across simultaneously developed projects is a game-changer. The integration capabilities, including a comprehensive dashboard and multiple channels for routing feedback, ensure that everything is seamlessly reported and addressed. Additionally, the team's responsiveness to feedback and requests is outstanding, consistently implementing suggestions and changes, even for users not on the highest pricing plans. This flexibility makes it feel like Ybug satisfies all our needs straight out of the box, and if additional features are required, they are likely to be implemented quickly. The ability to annotate on websites, submit video recordings, and add custom fields for prioritizing different types of bug or feature requests adds significant value. The platform's integration with tools like Slack, email, webhooks, Zapier, and APIs further enriches our workflow, promoting efficiency and cohesiveness. **What do you dislike about Ybug?** Nothing really. A small nice-to-have feature would be guests mode, but Ybug sends all reports to our PM tool anyway where all the guests are already in. **What problems is Ybug solving and how is that benefiting you?** I use Ybug to easily track bugs and feedback with a widget, integrate reports into a dashboard, and route them effectively, which improves project management and collaboration. ### 2. Simple, effective tool perfectly integrated into our workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Gianito R. | Consultant et développeur web, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Ybug?** Ybug makes collecting feedback and bugs extremely smooth, even for non-technical users. Annotated screenshots, automatic environment information (browser, console, URL, screen size), and integrations with our project management tools save considerable time during testing and support phases. Installation is quick, the interface is clear, and the team behind the product is responsive and attentive. **What do you dislike about Ybug?** Nothing to report, the experience is overall very satisfactory. **What problems is Ybug solving and how is that benefiting you?** Ybug eliminates unnecessary back-and-forth during feedback or testing phases. Each report arrives already complete: annotated screenshot, technical context (browser, console, URL, resolution), and direct link to the relevant page. Result: fewer clarifications to request, significant time savings for the team, and faster and more precise problem resolution. ### 3. YBug has been a game-changer, saving my UAT and Testing processes hundreds of hours **Rating:** 4.5/5.0 stars **Reviewed by:** Marcos G. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Ybug?** YBug makes it incredibly easy for our End Users, QAs, and POs, to report bugs and feedback directly from the application, with all the context we need (screenshots, browser info, console logs). It has streamlined our QA and Development process, saving us time and reducing misunderstandings considerably. Is very easy to integrate in DEV/QA/PRD environments. The customer support is extremely fast, less than 1 business day. We use Ybug in every project to get testing feedback asap. **What do you dislike about Ybug?** While YBug is great for capturing feedback, the reporting features feel limited. **What problems is Ybug solving and how is that benefiting you?** YBug speeds up bug reporting by capturing all the technical details we need, like issue + screenshot + console log + user, helping us resolve issues faster and more efficiently. ### 4. Perfect tool at a great price-point! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven R. | Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Ybug?** Provides perfect screen-shotting capabilities as well as additional features like console logging, all for a very reasonable price-point. Also integrated with the tools we already use. **What do you dislike about Ybug?** I have had a near-perfect experience with the tool, and when that hasn't been perfect, their support team has stepped in to make it right by providing product fixes and enhancements. I'm very happy with Ybug! **What problems is Ybug solving and how is that benefiting you?** It helps our e-commerce users report problems and provide feedback to us across different browsers so we can fix and enhance their experience. ### 5. Ybug: A User-Friendly and Efficient Bug Reporting Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nellie D. | Professional Development Program, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Ybug?** Ybug's user-friendly interface simplifies the bug reporting process, making it accessible even to those without technical expertise. Its visual feedback capabilities, including annotated screenshots and video recordings, allow users to effectively communicate issues, enhancing clarity and efficiency in problem-solving. The tool's flexibility is evident through its extensive integrations with over 2,000 third-party applications, such as Slack, Trello, and Freshdesk, enabling seamless incorporation into existing workflows. Additionally, Ybug's automatic inclusion of environment details—like site URL, browser information, operating system, and display size—provides developers with comprehensive context, facilitating quicker and more accurate bug resolution. The platform's commitment to data security and performance, demonstrated by its GDPR compliance and minimal impact on website speed, further underscores its reliability and user-centric design. For educators and administrators managing Moodle sites, Ybug proves invaluable. Its intuitive feedback system allows educators to report issues or suggest improvements effortlessly, ensuring that the learning environment remains effective and user-friendly. The ability to integrate Ybug with various project management and communication tools streamlines the support process, making it easier to address and resolve concerns promptly. This ongoing support mechanism is crucial for maintaining a dynamic and responsive educational platform. **What do you dislike about Ybug?** My experience with Ybug has been largely positive. I appreciate its user-friendly interface and seamless integration with various project management tools. **What problems is Ybug solving and how is that benefiting you?** It's solving login issues that my students have at times. They can now use the screen sharing tools Ybug offers to show me what they see so I can troubleshoot and help them log back into the site. ### 6. Ybug is a "clean", robust, and easy-to-use tool for capturing bugs in browser-based applications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Ybug?** I like its simplicity and flexibility which makes it a one-tool-fits-all or many purposes solution. We're using Ybug to do reviews of our website, of our online courses, but also of our software screenshots (requires that they need to be opened in the browser). Our reviewers who are from different teams across our company love Ybug too because they got familiar with it in no time. And I want to mention the agility of the Ybug team: They fix issues within a short period of time and are constantly working on improving the tool - always taking into account the users' needs and worries. Another plus are the many integrations Ybug offers. **What do you dislike about Ybug?** I'm sure Ybug will add more granular edit and setting options, but nothing that I'm missing right now, comes to my mind. However, as we are often running similar review projects, a way to copy projects or use templates would be nice-to-have to save time in repetitive, manual actions. **What problems is Ybug solving and how is that benefiting you?** We use Ybug mainly to capture linguistic issues in our software, but also other types of issues on our website. It's really simple to set up and use and can be linked to our project management tool Asana. ### 7. Great tool for a low cost **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob D. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Ybug?** It is simple but intuitive and fills the role it needs to to allow for feedback both internally and from clients on ways to improve and fix our platform. The customer service at Ybug is also extremely good. We have already used Ybug to fix some very glaring issues that were reported, so I would recommend it to others with similar needs. **What do you dislike about Ybug?** It doesn't integrate with Zoho currently **What problems is Ybug solving and how is that benefiting you?** It allows our users and our internal team both to report bugs or errors in our data to have a cleaner user experience overall. ### 8. Ybug user experience after more than 3 years **Rating:** 5.0/5.0 stars **Reviewed by:** Luboš . | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Ybug?** I like the simplicity of the parametrization, yet the sophisticated functionality in the background. It is a perfect tool for implementation projects, with no time you will have a prepared solution fur bug tracking and ticket collections. Have been using this tool with e-mail + redmine integration and it was just really good. From user perspective it is absolutely simple, project is defined by the web url where they are standing at and they focus only on the problem reporting. All technicall info is sent automatically. **What do you dislike about Ybug?** It would be great if we have users integrated with our domain so there is no need to add them manually, but it is only one time job, no big issue. **What problems is Ybug solving and how is that benefiting you?** Ticket tracking in implementation processes. ### 9. Nice product, and the two way to install it is awesome ! **Rating:** 4.5/5.0 stars **Reviewed by:** Teddy V. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Ybug?** It was extremely easy and fast to install for our internal needs via the browser extension. As the only thing needed is an account and the extension, I don't think it is possible to have a faster installation process. We are a small team at the moment of this review, lots to do without enough time. When I saw the extension and how it works, I jumped on it and send the info to other team members. Now they can create bug or anything else) reports with ease and very quickly. The automatic screenshot + drawing capabilities are super useful. Everything else is more classic, but works very weel and is fast. As the team will grow, there may be some problems to use Ybug this way, but for a small to middle size team, it is perfect. Support is not needed as everything is easy to use and works well. But if you need to contact them one day, they will provide precise and fast answer. **What do you dislike about Ybug?** Some missing features that will be added very soon: assignee on issue, labels management. **What problems is Ybug solving and how is that benefiting you?** Ybug is our way to report bug that do not generate an error response server side: CSS/HTML problems, UX problems, missing translation problems, incorrect data problems, etc Everything other than a pure 500 error is reported through Ybug, by anybody in the company that have the browser extension. No need to explain how to use it, it is very easy. ### 10. Excellence Website Widget **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Ybug?** Ybug is intuitive and easy to use for someone who by nature is not technical. It is quite flexible - where some tools are limited to bug reporting, we use Ybug not only to report bugs, but to also solicit feedback on specific pages and products. Ybug also provides an invaluable screenshot that enables a customer to show us the exact issue. On top of this, service is excellent. **What do you dislike about Ybug?** None - we have been quite happy we the product. **What problems is Ybug solving and how is that benefiting you?** Allows us to easily receive feedback about bugs, product request and all sorts of feedback. ### 11. Great service for less money **Rating:** 5.0/5.0 stars **Reviewed by:** Vitaliy V. | Business Process Automation Specialist / RPA Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Ybug?** The ability to make the screenshots right after the review writing. Very easy to use. There are a lot of integration options incl. webhooks and it's great! **What do you dislike about Ybug?** There's no ability to download the screenshots but it's not so critical. **What problems is Ybug solving and how is that benefiting you?** Now we're launching the new website, so, the gathering feedbacks from the users in the primer stage is very important. The benefit we've got the quick and right bugtracking reports right to our project management system. ### 12. Flexible and very simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Ybug?** This is exactly what we needed. A simple and clear feedback form. **What do you dislike about Ybug?** Nothing, but a little more flexibilty and control to the widget would be nice **What problems is Ybug solving and how is that benefiting you?** We are showing it to internal users in the company, and allow them to submit feedback and feature requests ### 13. EscolaSoft use ybug on daily basis and find it very useful. **Rating:** 5.0/5.0 stars **Reviewed by:** Mateusz W. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2022 **What do you like best about Ybug?** Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team. **What do you dislike about Ybug?** you cannot leave comments on ybug, yet we use Jira or Github integration, were we leave feedback comments, so this is not essential. **What problems is Ybug solving and how is that benefiting you?** gathering visual feedback from clients and testers **Official Response from Radim Hernych:** > Hello Mateusz, Thank you so much for your awesome review! Actually, it is already possible to comment on feedback in Ybug..:-) But of course using a third party integration is always a great option. Have a great day! Radim H. / Ybug ### 14. Easy to use and integrate, highly customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Lucian B. | F, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Ybug?** Ybug is very easy to integrate into your solution and it has plenty of customization options to match your use-case. The screen-shot + annotation features are a godsend; the users can easily submit a bug report or a feature enhancement that points directly to the pain point. Also, direct integration with Jira makes it even better. **What do you dislike about Ybug?** Ybug works very well as is now, there isn't really anything I dislike about it. **Recommendations to others considering Ybug:** Give Ybug a chance, it will take a big chunk of work off your plate so you can focus on your actual product. **What problems is Ybug solving and how is that benefiting you?** With YBug I allow the users of my fitness application to directly submit feedback while using the app, find a problem, or see the potential for improvement. My users love that they can send feedback with an associated screenshot. **Official Response from Radim Hernych:** > Hi, Lucian, Thank you for your great review! We promise to keep improving Ybug to make it even better :-) Cheers! Radim H. / Founder ### 15. Just what we needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Ybug?** Console log sent on bug report, extremely simple interface for clients to interact with. Screenshots with mark ups and text has made debugging visual issues infinitely easier. **What do you dislike about Ybug?** In all honesty, I think the pricing tiers should be simplified; I can see there being a large market of people who would throw this on a project if it included console logging and basic bug reporting features. **What problems is Ybug solving and how is that benefiting you?** Front end bugs, back end bugs, client bugs. Benefits are that we are able to get direct and instant feedback from users while the app is being tested and used live. **Official Response from Radim Hernych:** > Hi there, thank you for your review! What simplification of our pricing plans would you like to see? Cheers, Radim / Founder ### 16. Ybug is the best solution for user feedback. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Ybug?** Ybug is free to start, easy to integrate, and allows you to really customize its appearance and manually trigger the window. With a bit of CSS + JS, you can turn this from a simple feedback tool into something that is truly integrated into your software product. The support is phenomenal. **What do you dislike about Ybug?** There is nothing I dislike about Ybug. It's the best integrated user feedback solution on the market. **What problems is Ybug solving and how is that benefiting you?** I'm solving the issue of providing our users with a fast and easy way to provide feedback on our product. If they see something or run into an issue, they can send a screenshot and a comment. ### 17. Easy to install and use, wide variety of integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Kamil P. | PHP team leader, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2021 **What do you like best about Ybug?** Getting familiar with Ybug really takes a few minutes. Widget for customers is absolutely easy to use and has everything customers might need. Widget settings also provide all options which were relevant for us. In short, Ybug covers our needs and does not provide unnecessary and complicated things. **What do you dislike about Ybug?** There were some things we missed in Ybug widget but after getting in touch with developers everything has been resolved/implemented. We are happy about their approach! **What problems is Ybug solving and how is that benefiting you?** We use this tool for getting feedback on prototypes of our applications. ### 18. Great software, relatively lightweight - a little pricey and no HIPAA compliance **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2021 **What do you like best about Ybug?** Easy of use, capture screenshots, integrations **What do you dislike about Ybug?** Pricing, it's not affordable for lean startups, especially if you just want to use it internally for 1-3 people-sized teams. **What problems is Ybug solving and how is that benefiting you?** Organize and track issues in a central place. ### 19. Easy to install, easy to use, valuable for feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Ybug?** Very discrete and integrates with clickup. Easy install on my electron app. Dashboard is simple and clear. **What do you dislike about Ybug?** It could have an option to catch errors on console and automatically open a bug form. Some snapshots I made did not catch images and instead error placeholders (don't know if it is by design due to privacy). **What problems is Ybug solving and how is that benefiting you?** Getting feedback for my app **Official Response from Radim Hernych:** > Hello, Thank you for your review! Opening a bug form on console error is an interesting use case, we'll definitely consider implementing it. Regarding the screenshots, we'd need to analyze your particular case. Please feel free to send us some example. Thank you for being our customer! Best Regards, Radim H. ### 20. Very good solution for visitor feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Sandor B. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Ybug?** Even the free version has all the necessary tools, has essential functionality (like several available languages), and looks nice. **What do you dislike about Ybug?** Hard to find anything missing. A nice feature tho would be to change the language of the feedback window independent of the browser setting. **Recommendations to others considering Ybug:** For my needs Ybug was the best solution. Easy setup, quick and good support, excellent service. **What problems is Ybug solving and how is that benefiting you?** We have a machine-translated website, and we get crowdsourced correction suggestions through Ybug. Works like a charm, the massive benefit against other solutions is anonymity. ### 21. Great service and comprehensive insights **Rating:** 5.0/5.0 stars **Reviewed by:** Reinald U. | Professional Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Ybug?** It gives comprehensive insights over my projects. Pricing is affordable. Available also free plans for non-profit and small businesses. Easy to set up and use. Widget doesn't slow down my website or make too many DNS calls. **What do you dislike about Ybug?** There is nothing to complain so far. Everything works as described. If there would be an integration option for free plans, it would be even better! **What problems is Ybug solving and how is that benefiting you?** I need a comprehensive tool for my website that helps to collect useful information about bugs, technical errors and user feedback. Ybug provides everything that I need for my business, starting from general feedback to the screenshot and bug reports. ### 22. Checks all the boxes **Rating:** 5.0/5.0 stars **Reviewed by:** Nick G. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2020 **What do you like best about Ybug?** Having tried all the competitors out there, Ybug has checked all the prices for us: - Unbeatable pricing - Great third-party integrations - A responsive team The last checkbox is huge for us. Ybug's team will ALWAYS address your feedback and is very quick to add features when it makes sense. They've also proactively reached out to us in the past if there have been any issues (which rarely happens) Overall I'm very happy with the service and performance Ybug has been providing. **What do you dislike about Ybug?** Nothing so far. We had a couple of deal-breakers or dislikes about how the product worked but they've incorporated all of our feedback so far. **Recommendations to others considering Ybug:** For the sake of ingesting feedback with screenshots, Ybug does it perfectly. Some other services may provide additional integrations but they're way more costly. **What problems is Ybug solving and how is that benefiting you?** We use Ybug to let users submit product feedback with screenshots, and then we route that feedback as Zendesk tickets. Ybug also lets us submit internal metadata that helps our success team better answer the feedback that comes in. ### 23. It does all I need it to do. **Rating:** 4.5/5.0 stars **Reviewed by:** Tomas U. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2021 **What do you like best about Ybug?** Ability to get screenshots describing errors from users. **What do you dislike about Ybug?** Limitations of number of screenshots in free plan. **Recommendations to others considering Ybug:** It's great service and it's very easy to implement. I can definitely recommend it. **What problems is Ybug solving and how is that benefiting you?** Quick and easy way to get error reports with screenshot from users ### 24. Best solution to make your visitors help you with bugs, issues and quick feedback! **Rating:** 5.0/5.0 stars **Reviewed by:** Stanislav N. | Member, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2020 **What do you like best about Ybug?** The best feature is the widget that easily installed on your website and allow to make a screenshot of your page by user with all graphic tools to show you the exact place of the issue on the website. **What do you dislike about Ybug?** I cannot find anything I dislike. The tool is awesome. A quick suggestion: it would great to have internal ticket system, or a simple tool that will provide a quick respond or thanks to a user for the submitted bug. **Recommendations to others considering Ybug:** A quick response system to the submitter would be great. Or at least when you choose - "close" the issue it would be great to notify the submitter with a "thank you" email. **What problems is Ybug solving and how is that benefiting you?** People are lazy and they don't want to open a ticket with a minor issue at the website. They rather close the tab. So this tool give us a great advantage! ### 25. Great and affordable solution **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel E. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2020 **What do you like best about Ybug?** The support of the Ybug team is amazing. They respond quickly and do not even hesitate to extend their API if some important feature is missing. That is something you will not get from big players. **What do you dislike about Ybug?** So far there is nothing I dislike....... **Recommendations to others considering Ybug:** Its cheap, customizable and the support is amazing. **What problems is Ybug solving and how is that benefiting you?** Allow customers to quickly and easily report issues in our solutions. ### 26. Great tool for capturing bugs. **Rating:** 5.0/5.0 stars **Reviewed by:** Sašo J. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2021 **What do you like best about Ybug?** Easy to use interface. Great emails from the founders that guide you through the experiance. **What do you dislike about Ybug?** Don't have video recording capture. This is a feature I would need. **What problems is Ybug solving and how is that benefiting you?** Capturing bugs live and automating transfer of these bugs to our Development pipeline. ### 27. YBug is a great and affordable issue creation tool. Easy to use and install. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2020 **What do you like best about Ybug?** The way it integrates with JIRA, ease of use when implemented and the pricing for our small agency. **What do you dislike about Ybug?** Nothing at the moment, all seems fine for us. **Recommendations to others considering Ybug:** I would recommend this as a bug/issue ticket creation tool. Easy to use and affordable. **What problems is Ybug solving and how is that benefiting you?** A major problem solved by using Ybug is issue/bug ticket creation straight into JIRA. It also allows us to take screenshots with notes and add them to the ticket straight away, which is very helpful for the team. ### 28. Good experience in web development **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2020 **What do you like best about Ybug?** A quick opportunity to get fixes via the web interface from our clients, all fixes get into our task system and bugs with the statuses. Rich e-mail and Zapier integration capabilities. **What do you dislike about Ybug?** I would like more flexible user interface customization. **What problems is Ybug solving and how is that benefiting you?** Getting fixes from customers when developing websites. ### 29. Easy to use, and a fantastic addition for getting the right information to the right people **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about Ybug?** Simple setup, quick and easy to submit a report to slack and trello, and ability to annotate markup. **What do you dislike about Ybug?** Would like better control of feedback overlay or ability to auto hide maybe. Sometimes it covers important content. **What problems is Ybug solving and how is that benefiting you?** We are building advanced customer administrator dashboards deployed over many servers. Ybug allows developers and customer to easily submit a bug report with ability to see exactly what occurred, so much easier to debug. ## Ybug Discussions - [What does Ybug do?](https://www.g2.com/discussions/what-does-ybug-do) - 1 comment - [What does a software bug do?](https://www.g2.com/discussions/what-does-a-software-bug-do) - 1 comment - [What are features bugs?](https://www.g2.com/discussions/what-are-features-bugs) - 1 comment - [View Ybug pricing details and edition comparison](https://www.g2.com/products/ybug/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+06%3A45%3A17+-0500&secure%5Bsession_id%5D=cc062464-5ef7-49f6-a691-69798db14c3d&secure%5Btoken%5D=9f3f542f58fcda4296100030b46113914d6f002b29abfd378746d6f65e439383&format=llm_user) ## Ybug Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Generative AI** - AI Text Generation - AI Text Summarization **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **Bug Monitoring** - Analytics - Bug History - Data Retention **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **System Management** - Security - System Monitoring ## Top Ybug Alternatives - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,484 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,038 reviews) - [LogRocket](https://www.g2.com/products/logrocket/reviews) - 4.6/5.0 (2,344 reviews)