# WorkforceHub Reviews **Vendor:** Swipeclock **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 58 ## About WorkforceHub WorkforceHub is the instantly useful, delightfully simple-to-use small business solution for tracking time, scheduling, and hiring. It scales as your business grows while delivering the mission-critical features an organization needs. It is tailored to, built for, and priced for small business employers. The integrated solution supports employees with self-service tools, PTO tracking, and engagement features that improve the employee experience. The solution helps build talented, high-performing teams with applicant tracking and employee onboarding. SmartShifts, WorkforceHub’s intelligent scheduling feature, enhances this experience by automatically aligning employees to the right shifts based on roles, jobs, and locations—then seamlessly transferring that data to timecards for accurate labor tracking. It eliminates manual entry, improves coverage, and reduces scheduling complexity. Reduce workforce management complexity with seamless time and attendance tracking, employee scheduling, geofencing, and more. WorkforceHub can connect to the systems you may already have in place, allowing you to add more functionality over time. Radically flexible and empowering. ## WorkforceHub Pros & Cons **What users like:** - Users love the **clean and user-friendly interface** of WorkforceHub, making HR tasks faster and more organized. (9 reviews) - Users appreciate the **time-saving efficiency** of WorkforceHub, enhancing productivity through streamlined HR tasks and organization. (8 reviews) - Users appreciate the **reliable time tracking** feature of WorkforceHub that enhances accuracy and saves time for HR teams. (8 reviews) - Users find WorkforceHub to be **very helpful** for simplifying daily tasks and improving organization across the board. (7 reviews) - Users love WorkforceHub for its **streamlined attendance tracking** , which greatly simplifies HR tasks and saves valuable time. (6 reviews) - Simple (6 reviews) - Comprehensive Features (5 reviews) - Users praise the **responsive customer support** of WorkforceHub, noting timely follow-ups and effective assistance throughout their experience. (5 reviews) - Easy Integrations (5 reviews) - Features (5 reviews) **What users dislike:** - Users feel the **customization options are limited** in WorkforceHub, hindering personalization and overall usability. (5 reviews) - Users experience a **steep learning curve** with WorkforceHub, often finding features confusing and setup challenging. (4 reviews) - Users report that **integration issues** can lead to prolonged setup times and challenges with hardware synchronization. (3 reviews) - Users find the **limited features** of WorkforceHub hinder customization and make reporting cumbersome and less user-friendly. (3 reviews) - Users note the **non-intuitive interface** of WorkforceHub, making it challenging to navigate and understand without training. (3 reviews) - Users experience **poor customer support** with slow response times and unresolved issues complicating their use of WorkforceHub. (3 reviews) - Users find **admin limitations** frustrating, particularly with editing requests and sharing schedules efficiently. (2 reviews) - Users often face **clocking issues** , as punches may not register and visibility of employee notes is inadequate. (2 reviews) - Limitations (2 reviews) - Missing Features (2 reviews) ## WorkforceHub Reviews ### 1. Reliable Workforce Management with a Friendly UI **Rating:** 4.5/5.0 stars **Reviewed by:** Avinash K. | Process Specialist (Chinese Language Support) **Reviewed Date:** November 22, 2025 **What do you like best about WorkforceHub?** I love WorkforceHub's clean and user-friendly interface which makes navigating daily HR tasks faster and more organized. The platform is reliable for workforce management, offering smooth functionality in time tracking, scheduling, and employee data management. It is particularly valuable for streamlining attendance tracking, scheduling, and updating employee data, tasks that once required significant manual effort. This has significantly reduced errors and saved time for our HR team, contributing to increased speed, accuracy, and productivity. The initial setup process was very straightforward, thanks to the guided steps and well-organized layout, which facilitated easy configuration. Overall, WorkforceHub is a great platform for small and medium-sized teams, effectively supporting our core HR tasks. **What do you dislike about WorkforceHub?** I am occasionally hindered by the longer load times of certain features when navigating between modules in WorkforceHub. Enhancing the speed and responsiveness would greatly improve the platform's usability. **What problems is WorkforceHub solving and how is that benefiting you?** I find WorkforceHub streamlines our HR tasks by enhancing attendance tracking, scheduling, and data updates, reducing manual errors and saving time. **Official Response from McKenzie Richins:** > Thank you for your review! We’re happy WorkforceHub’s interface and HR tools are streamlining your team’s work. We appreciate the feedback on load times and are working on performance enhancements. ### 2. Streamlines Daily Tasks, But Reporting Can Be Better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2025 **What do you like best about WorkforceHub?** I like that WorkforceHub makes everyday work much easier. It is simple to check attendance, see shift schedules, and approve time-off requests. Everything is in one place, so I don’t have to use different apps or spreadsheets. The mobile app is also helpful, especially for employees who work outside the office and need to clock in. Overall, it saves time and keeps everything more organized. **What do you dislike about WorkforceHub?** Sometimes the system feels a little slow, especially when opening reports. Creating custom reports is not very simple, and it can take extra time to find what I need. A few features are a bit confusing at first, and notifications sometimes come late. If the speed and reporting improve, the experience would be much better. **What problems is WorkforceHub solving and how is that benefiting you?** WorkforceHub helps us fix many everyday HR problems. Before this, tracking attendance and shifts was difficult and often caused mistakes. Now everything is stored in one place, so it is easier to check who is working, who is late, or who has requested time off. It also reduces manual work because employees can see their own schedules and request changes without always contacting HR. This saves time for everyone and keeps our work more organized. **Official Response from McKenzie Richins:** > Thank you for your review! We’re happy WorkforceHub is simplifying your daily workflows. We appreciate your feedback on reporting and performance and are working on enhancements. ### 3. Centralized Efficiency with Room for Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Sitaram S. | Sr. executive Production **Reviewed Date:** November 22, 2025 **What do you like best about WorkforceHub?** I really appreciate the ease of use, which makes WorkforceHub incredibly intuitive for managing employee schedules. The centralized system is a game-changer for me, as it consolidates scheduling, attendance, and payroll functions into one platform, streamlining various processes and ensuring everything is in one place. Transparency within the platform is outstanding, fostering trust and clear communication among team members in my organization. I find the automation features incredibly efficient, as they handle complex tasks like shift planning without conflicts and maintain a central record for time and leave that is accurate and organized. The onboarding process is clear and structured, making the transition to WorkforceHub seamless from traditional methods like spreadsheets and manual scheduling. **What do you dislike about WorkforceHub?** I find the customization options in WorkforceHub to be lacking. The platform would greatly benefit from more flexible features, such as a drag-and-drop widget, to enhance its usability and allow for a more tailored user experience. **What problems is WorkforceHub solving and how is that benefiting you?** I use WorkforceHub for automated, conflict-free shift planning and centralized, accurate time and leave records, enhancing efficiency and transparency. **Official Response from McKenzie Richins:** > Thanks for the feedback! We’re happy WorkforceHub is improving efficiency for your team. We appreciate your notes on customization and are exploring enhancements. ### 4. Reliable Time Tracking, Needs UI Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Bryan J. | Account Manager & Customer Service Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about WorkforceHub?** I appreciate WorkforceHub for its affordability, making it a reliable choice for startup companies, like my sister's bakery. The low monthly cost is a significant advantage for small businesses looking to implement efficient time tracking and attendance solutions. I love how WorkforceHub helps us manage sneaky employees who tend to stray from their tasks, ensuring accountability throughout the day. The payroll options are particularly beneficial, as they allow everyone to be accountable daily and understand their earnings based on detailed tracking reports. This feature eliminates the need for cumbersome and time-consuming processes, such as searching for Excel files with HR, saving us time and money. Overall, the ease of accountability and streamlined payroll processes are standout features that make WorkforceHub a valuable tool for our team. **What do you dislike about WorkforceHub?** I find it difficult for employees to understand WorkforceHub without proper training, which can be challenging. Additionally, the user interface is too plain and basic, lacking customization options that would allow us to personalize it to reflect our company's branding, such as incorporating our own logo. It also takes time to get used to the system due to multiple options being scattered, which can lead to confusion. **What problems is WorkforceHub solving and how is that benefiting you?** I use WorkforceHub for tracking employee attendance, which helps manage sneaky employees, and the payroll options streamline accountability without needing multiple time-consuming processes. **Official Response from McKenzie Richins:** > Thanks for the review, Bryan! We’re happy WorkforceHub is supporting your team and appreciate your feedback on training and UI improvements. We’re working on enhancements and are always here to help. ### 5. Effortless Scheduling with Robust Applicant Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Garrett M. **Reviewed Date:** November 18, 2025 **What do you like best about WorkforceHub?** I find WorkforceHub particularly valuable for its applicant tracking feature. This tool has significantly enhanced my organizational capabilities, especially with its ability to automate personalized emails, streamlining communication with potential candidates. What stands out is that during the initial setup, everything was surprisingly easy, ensuring a smooth transition and implementation for my team. I also appreciate how the platform integrates with other tools like ADP, complementing our existing systems and making the workforce management process seamless. **What do you dislike about WorkforceHub?** I dislike the limitations in reporting to Excel in WorkforceHub. It's cumbersome because I need to download reports easily with selectable categories, rather than just receiving raw data. This lack of flexibility complicates the reporting process and makes it less user-friendly. **What problems is WorkforceHub solving and how is that benefiting you?** I use WorkforceHub for scheduling and organization, benefiting from its applicant tracking with automated personalized emails. **Official Response from McKenzie Richins:** > Thank you for the thoughtful review! We’re so happy that WorkforceHub’s applicant tracking and automated communication features have made scheduling and organization easier for your team. We appreciate your comments on report exports and understand how important flexibility is—we’re working on improvements. If there’s anything you’d like help with in the meantime, we’re here for you. ### 6. WorkforceHub = Work Easily **Rating:** 4.5/5.0 stars **Reviewed by:** Isabel V. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about WorkforceHub?** I just like that it makes my job easier and it has a lot of features that you don't need to even think that much to get your job done! **What do you dislike about WorkforceHub?** Sometimes it gets glitches but overall it's great **What problems is WorkforceHub solving and how is that benefiting you?** it helps me to keep track of my employees and see who gets in time, also who is clocking their breaks and lunch on time. instead of me going all over them ### 7. workforce hub at RAM **Rating:** 4.0/5.0 stars **Reviewed by:** Richard T. | IT Director, Airlines/Aviation, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about WorkforceHub?** I like the fact that our information is in the cloud and not prone to failure locally. **What do you dislike about WorkforceHub?** I dislike the fact that although we probably had fingerprint failures on our old system with Icontime, that in many cases, because there's not an option to bypass the fingerprints without removing altogether with these timeclocks, that pushes me toward other alternatives that I get some pushback on from our management but yet if we don't spend to upgrade, we have to live with what we have, which is fine as long as I can work with the users to ensure their time is being logged in some way, just not always effectively through the fingerprint process. **What problems is WorkforceHub solving and how is that benefiting you?** I think the biggest thing is having backups in the cloud as well as the ease to backup locally, although it might be somewhat awkward for others. **Official Response from McKenzie Richins:** > Thank you for your detailed feedback! We’re glad the cloud-based system is working well for you. We appreciate your input on the timeclock experience and will continue striving to improve usability for all users. ### 8. Good Product, Poor Customer Service **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about WorkforceHub?** I like the product itself and that it can be modified to accomplish what the individual company needs it to do. Pricing is great, although a bit deceptive for a small company. It was described as a per-person charge, but we were never notified of minimums before agreeing to use the service. However, the cost is low enough that we're able to justify continued usage. **What do you dislike about WorkforceHub?** Customer Service. There is always a huge delay in response time. For example, on 1/28/2025, I opened a service request online through WorkforceHub's Internet form and followed through by sending an email to a manager on the same day. Other than an automated confirmation received on the same day assuring me that my request had been received, I have not heard from anyone regarding the problem we have encountered with the software's programming. Predicted response time in the automated response was 3 to 10 business days. We are at 8 days and counting with no personal response. A second customer service issue I've encountered is that the service staff do not read through the full issue or call for clarification. This often leaves complaints unresolved or only partially resolved. **What problems is WorkforceHub solving and how is that benefiting you?** It is meant to meet the timekeeping requirements placed on the company by the city. It does accomplish this. However, some of the programming (related to leave calculations) is incorrect and that will be problematic if it is left uncorrected. If working correctly, I could potentially drop outside spreadsheets that calculate employee leave. **Official Response from McKenzie Richins:** > hank you for your detailed feedback. We’re glad WorkforceHub is meeting your core timekeeping needs, but we’re truly sorry to hear about your experience with customer support. Your concerns are valid, and we’re actively working to improve our response times and issue resolution process. We appreciate your patience and the opportunity to do better. ### 9. Exceptional **Rating:** 4.5/5.0 stars **Reviewed by:** Rhonda B. | Certified Public Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about WorkforceHub?** I have now been through two implementations with Workforce Hub and in both instances, they were very easy to work with and helped make the process as smooth and simple as possible. **What do you dislike about WorkforceHub?** The only issue I had was not really an issue, just a little confusing. I was communicating with several people all at the same time and until I completely understood the process it was a little confusing trying to figure out who did what and who I needed to direct some of my questions. **What problems is WorkforceHub solving and how is that benefiting you?** Accurate time punches and instant ability to confirm who is working or has worked at a specific time in real time. **Official Response from McKenzie Richins:** > Thanks for the wonderful review! We’re so glad both implementations went smoothly and that WorkforceHub is helping with real-time visibility and accurate time tracking. We appreciate your note on communication and are always looking to streamline the process even more! ### 10. A great way to track employee hours! **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke T. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about WorkforceHub?** We have a number of employees who work different schedules and often at various locations. Through Workforce Hub we are able to keep track of the hours worked and communicate with our whole team efficiently. The staff has been incredible with onboarding and helping us get the most out of the application. **What do you dislike about WorkforceHub?** WorkforceHub takes a few weeks to get fully set up, but generally this is positive because the staff help train you and explain the features available **What problems is WorkforceHub solving and how is that benefiting you?** We can track our staff hours when we have events out of our studio and communicate with employees through the app to clarify any questions about their time worked. **Official Response from McKenzie Richins:** > Thanks for the great review! We’re thrilled WorkforceHub is helping you manage hours and communication across locations. Glad our team could support your onboarding—we’re here whenever you need us! ### 11. Payroll Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Carmen E. | Payroll Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about WorkforceHub?** I am the payroll admin for my company. This is my first time using WorkforceHub for timekeeping. I have been using the software for 2 years now and have not had any issues using this software. **What do you dislike about WorkforceHub?** There really isn't anything that I do not like about WorkforceHub. Evertyhing seems to be user friendly on my end. **What problems is WorkforceHub solving and how is that benefiting you?** I have an open ticket to allow users to be able to print their own timecards after closing instead of requesting from customer service to print the timecard for me. Other than that I do not have any other pending problems. ### 12. Great solution for a small business with 50+ employees **Rating:** 5.0/5.0 stars **Reviewed by:** Dane D. | Asphalt Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about WorkforceHub?** We have been using Workforce Hub for around a year and we are extremely satisfied with the available options and ease of use. A large portion of our employees are not extremely tech savy but they are still able to easily understand how to use the various clock in methods and navigate the employee portal for HR related tasks. It was very simple to setup our two timeclocks for each location and customer support was very helpful during the initial setup. We can easily export our time punches in the approprate format for import into our payroll software. For any time punch review we can easily navigate and make the minor changes needed. Some employees are able to make use of the extra features like phone punches and time card review. We originally were seeking a simplified but powerful software package that had what was needed to comply with various HR standards and timekeeping rules. This is the best choice if your company handles your own payroll solutions. It was simple to integrate all of the features into our current operation including the potential to handle new applicants through the applicant stack module. We will be using Workforce Hub for the forseeable future because it checks all the boxes we are looking for without overpaying for features we don't use. **What do you dislike about WorkforceHub?** Some of the options can be embedded in hard to find areas. Managing passwords for certain users or setting "admin" level controls can be confusing. Punch ID's are handled behind the scenes so there could be improved visibility. Setting up or managing a time clock requires a call to customer service. **What problems is WorkforceHub solving and how is that benefiting you?** Complete Suite to manage all time punch and HR tasks **Official Response from McKenzie Richins:** > Thank you for the detailed feedback! We appreciate your comments on areas like password management and time clock setup, and will look into improving these features. We're glad to be part of your HR solution and look forward to continuing to support your business! ### 13. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy B. | Billing and Technology Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about WorkforceHub?** I really like the idea that they give you the 30 day demo to try out, and once you commit, they are with you every step of the way. They trouble shoot all different scenarios with you, and its just a great experience. **What do you dislike about WorkforceHub?** Nothing it is great, all features are easy to use. **What problems is WorkforceHub solving and how is that benefiting you?** It is solving our tracking of PTO and allowing staff to see when other staff have requested time off and eliminates the manual processes. **Official Response from McKenzie Richins:** > Thank you for the kind words! We’re so glad you had a great experience with the demo and support. It’s awesome to hear WorkforceHub is making PTO tracking easier and more transparent for your team! ### 14. Workforce has been a positive experience to work with them **Rating:** 4.5/5.0 stars **Reviewed by:** Jadee H. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about WorkforceHub?** I feel like my questions are quickly responded to as long as I have a direct contact. With that contact people are very responsive. The program is very easy to use. When I submit an issue, I haven't had to worry about WorkforceHub following up. They have always reached out to me in a timely manner. **What do you dislike about WorkforceHub?** There have been a few times when I'm passed off and told I need to work with a different company for an outcome and then that company says I need to work with Workforce Hub. That situation has been frustrating. To impliment a few changes seems to be a bit of a hastle. Finding the right people seems to be a bit of a challenge for changes. **What problems is WorkforceHub solving and how is that benefiting you?** This gives my team an easy way to track their timecards. The system is nearly fool proof. It also does the math for me of their time. I like how easy it is to verify their time, make corrections, communicate, and it's accuracy. **Official Response from McKenzie Richins:** > Thank you for your feedback! Your input is valuable, and we'll work on improving these areas to make the experience even smoother. We're happy that WorkforceHub is helping streamline your time tracking and payroll process! ### 15. Smooth Implementation of WorkforceHub for Company **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron D. | Director Of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about WorkforceHub?** Working with the WorkforceHub staff was a pleasant experience and they were supportive. We really like some of the flexibiity WorkforceHub provides for a rather easy migration from old system to their new WorkforceHub. **What do you dislike about WorkforceHub?** From a programmatic side, in regards to customizations, there were some limiting factors for integrating into our local network. All and all though, we found create ways to work around those limits. **What problems is WorkforceHub solving and how is that benefiting you?** Using WorkforceHub has been liberating for us, as individual employees have a lot more access and it's easier for everyone involved to know things like how much vacation or sick pay is available and/or has been used. **Official Response from McKenzie Richins:** > Hi Aaron! It’s great to know that WorkforceHub is helping your employees access important information like vacation and sick time easily. We look forward to continuing to support your team! ### 16. Extremely Helpful!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about WorkforceHub?** WorkfoceHub solved the problem we had in monitoring and tracking our business time and attendance needs. The price point for the service is on point and the easy of use of the tool is great. I greatly appreciate the partnership of their team assisting our company as we adapted this tool in our organization. **What do you dislike about WorkforceHub?** At this time there is truly nothing that we dislike about WorkforceHub. **What problems is WorkforceHub solving and how is that benefiting you?** It solves the problem of tracking time and addence as well as reporting the historical data needed to measure team performance. **Official Response from McKenzie Richins:** > Thank you for the fantastic review! We’re thrilled WorkforceHub has been a great fit for your time and attendance needs. We truly appreciate the partnership and are always here to support your success! ### 17. New technology for our clinic **Rating:** 4.5/5.0 stars **Reviewed by:** george s. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about WorkforceHub?** We're happy to be implementing convenenient time management devices in our clinics. **What do you dislike about WorkforceHub?** We had a couple of minor challenges getting the hardware to properly synch to our payroll software but there was plenty of customer support available to help us work through the issues. **What problems is WorkforceHub solving and how is that benefiting you?** Obviously it minimizes paddding of time sheets **Official Response from McKenzie Richins:** > Thanks for the great review! We’re glad WorkforceHub is helping streamline time management at your clinic. Happy to hear our support team was there to assist—always here if you need us! ### 18. Not my favorite tool - not easy to use **Rating:** 1.0/5.0 stars **Reviewed by:** Kristeen P. | VP, Navigation Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about WorkforceHub?** The differentials. It's the reason we stick with using the product. **What do you dislike about WorkforceHub?** Visibility. You can't share an entire schedule with your team. In fact, you can't share the schedule with a manager or scheduler either. It's ridiculous. In order to share the schedule, you have to be an admin. I can't give my entire workforce admin privledges just so they can see the team's schedule! **What problems is WorkforceHub solving and how is that benefiting you?** It's tracking our differentials and holidays in a way that no other software offers. **Official Response from McKenzie Richins:** > Hi Kristeen! We're glad to hear that the differential tracking feature is working well for your team. We understand your frustration with the lack of visibility for sharing schedules and will take your suggestion into consideration for future improvements. Thank you again! ### 19. HR/Staff Accountant **Rating:** 3.0/5.0 stars **Reviewed by:** Samantha D. | HR/Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about WorkforceHub?** ease of use, dashboard, ability to upload W-2's when we are ready **What do you dislike about WorkforceHub?** limited space for HR function of notes, keeping track of why wage increases are made, certifications, licensure, etc. **What problems is WorkforceHub solving and how is that benefiting you?** managing time punches **Official Response from McKenzie Richins:** > Thank you for taking the time to leave a review! It’s great to hear that WorkforceHub is helping with managing time punches and streamlining that part of your process. If there’s anything else you think could improve the tool, we’d love to hear more from you. Thanks again for your insights! ### 20. Works Very Well **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole J. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about WorkforceHub?** Tracking of employee time and entering in employee schedule **What do you dislike about WorkforceHub?** i dont like that after time off is approved, if i want to edit it as an Admin, i have to have the employee withdraw request and re-enter how i need it edited. **What problems is WorkforceHub solving and how is that benefiting you?** Able to keep track of hour and Overtime and PTO/Vacation totals **Official Response from McKenzie Richins:** > Thank you for your feedback! We’re glad WorkforceHub is helping with time tracking and PTO management. We appreciate your suggestion on improving the time-off editing process and will consider it for future updates. ### 21. HR **Rating:** 4.0/5.0 stars **Reviewed by:** Peggy W. | Accountant/HR, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about WorkforceHub?** Employee access to use PTO time and be able to see missed punches. The app is user-friendly for employees to see their time. **What do you dislike about WorkforceHub?** Profile of employee section is not user-friendly. Too many steps to save each tab to set up a new person or change multiple things at one time. First names are listed first on employee invite screen instead of uniform lists by last name. Having to set up the owner as an employee and pay for him to ONLY review time. He isn't using the system to punch in or out. PTO request should default to Paid first instead of Unpaid. **What problems is WorkforceHub solving and how is that benefiting you?** I have no issues to resolve at this time ### 22. Review as newer customer **Rating:** 3.0/5.0 stars **Reviewed by:** Maria B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about WorkforceHub?** I love how easy it easy to use the time keeping . We had hiccups along the way with respect the differentials but those were fixed. **What do you dislike about WorkforceHub?** I do not care for the NON ALPHABETICAL BY LAST NAME filtering. Who has ever done that. THey fixed a portion of it but the invite list and PTO Balances are still alphabetical by first name. I wish the payroll side of this were together. THe transition was a bit confusing. I had a hard time with payroll at first and ALL STAFF complain about their PTO not showing up on their pay stubs. THis is a result of 2 companies and apparrently guhroo does not print PTO balances on PAYSTUBS I wish PTO followed through with integration Integration for payrolll was a pain and is still a pain every time I do my monthly financial as they dont integrate as you would expect with quickbooks. If that could be fixed that would be great, Have thought of switching back to quickbooks **What problems is WorkforceHub solving and how is that benefiting you?** Alphabetical by last name is almost there. Still need to work on PTO Balances and Employee Invites as there is still no rhyme or reason to the way they are filtering ### 23. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Titus K. | Service Manger, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about WorkforceHub?** Being able to manage from the mobile app **What do you dislike about WorkforceHub?** I have not used enough to see the downsides **What problems is WorkforceHub solving and how is that benefiting you?** Time cards **Official Response from McKenzie Richins:** > Thank you for your review! We're so glad to hear that the mobile app is helping you manage things efficiently. It's great to know that WorkforceHub is making time card management easier for you. ### 24. No longer using Excel **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about WorkforceHub?** We were using Excel to track time and this makes it much more transparent for everyone. **What do you dislike about WorkforceHub?** At times, it can be difficult to understand which report to use when. **What problems is WorkforceHub solving and how is that benefiting you?** Using it to track staff time with the ability to clock in on the app. **Official Response from McKenzie Richins:** > Hi Micheal! We are thrilled to support you through your transition away from Excel. ### 25. Easy to use Employee/Payroll Management **Rating:** 4.5/5.0 stars **Reviewed by:** Marcie D. | Program Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about WorkforceHub?** Workforce Hub is userfriendly and cuts down on tracking employee time/payroll **What do you dislike about WorkforceHub?** We have had some difficulties with customer support at times. **What problems is WorkforceHub solving and how is that benefiting you?** WorkforceHub has decreased time spent on time tracking and payroll. It has simplified tracking time off and approving time off requests. **Official Response from McKenzie Richins:** > Thank you for your feedback! We're glad to hear that WorkforceHub has made time tracking and payroll easier for you. ### 26. Easy to Use, Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley V. | Billing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about WorkforceHub?** WorkforceHub is easy to use, i can add and manage users with no complications and quickly! **What do you dislike about WorkforceHub?** When i remove hours from a staff balance i can not make a note to show why it was decreased. **What problems is WorkforceHub solving and how is that benefiting you?** Keeping track of my entire staffs hours and PTO easily. **Official Response from McKenzie Richins:** > Thank you for your feedback! We're glad to hear that WorkforceHub makes managing users and tracking hours and PTO easy for you. ### 27. Easy to use payroll platform **Rating:** 4.0/5.0 stars **Reviewed by:** Titus K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about WorkforceHub?** How easy to use the app is and how you can approve time cards and vacation requests through the mobile app in minutes. **What do you dislike about WorkforceHub?** I have not been around long enough to see other platforms to see soemthing I dislike **What problems is WorkforceHub solving and how is that benefiting you?** payroll and time off **Official Response from McKenzie Richins:** > Thank you for your feedback! We appreciate your input and look forward to supporting your payroll and time-off management needs as you continue to use the platform! ### 28. Great Application **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | Administrator/Medical Biller, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about WorkforceHub?** Easy to manuevar and add employees. Has tax forms in app. **What do you dislike about WorkforceHub?** None as of yet, works great, easy to add new employees **What problems is WorkforceHub solving and how is that benefiting you?** Low cost of services. saving money **Official Response from McKenzie Richins:** > Thank you for your feedback, we appreciate your support and look forward to continuing to meet your needs! ### 29. Mobile Punch is a bit glitchy, physical clocks should be better. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about WorkforceHub?** Workforce Hub has been much easier than physical time cards when it comes time to process payroll. It has also made managing time off requests significantly easier! **What do you dislike about WorkforceHub?** It could be the wifi in our building, but many of our employees find that their punches don't register when using the app. We are getting physical clocks to midigate this. It's also a bit hard to see employee notes so I usually have my employees tell me when they have a correction in addition to noting it in the app. **What problems is WorkforceHub solving and how is that benefiting you?** With a growing staff manually managing time off requests and time cards became too cumbersome. Having a software solution to calculate hours, overtime, and PTO has streamlined that process. ### 30. WorkforceHub is there for me when I need it. **Rating:** 5.0/5.0 stars **Reviewed by:** Corey C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about WorkforceHub?** The support staff are prompt and capable at handling any problems. **What do you dislike about WorkforceHub?** The onboarding was not great, but hopefully that guy was just new. He seemed scattered. **What problems is WorkforceHub solving and how is that benefiting you?** I love seeing my entire team's schedule in one place, and the fact that they can swap shifts without sending me endless texts and emails. I love that the other HR resources are available, but I have only just begun to use them. ### 31. Mixed Reviews **Rating:** 2.5/5.0 stars **Reviewed by:** Amanda R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about WorkforceHub?** We can keep all files right online in the employees file cabinet for easy access. **What do you dislike about WorkforceHub?** WE have had several accounts that we created for staff that it would not recognize and we have to delete the account and ask them to redo thier initial paperwork. COmmunication has been difficult when we needed assistance with troubleshooting. **What problems is WorkforceHub solving and how is that benefiting you?** Tracking employee time. ### 32. Easy to access and work with. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about WorkforceHub?** The application itself is easy to use for individulas and it was an easy process to understand. **What do you dislike about WorkforceHub?** Customer services is not a 10. Customer service is more like a 5. **What problems is WorkforceHub solving and how is that benefiting you?** Availibilty of pay stubs and access to information. **Official Response from McKenzie Richins:** > Thank you for your feedback! Your input is valuable as we continue to enhance the platform. ### 33. Horrendous tech support and customer experience! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2024 **What do you like best about WorkforceHub?** It was easy to set up an online trial. It also integrates with Gusto, supposedly. **What do you dislike about WorkforceHub?** There is NO support or instructions for tech support. There is a phone line that is never answered, whose voicemail is full. I signed up for a plan that is supposed to allow me to schedule my staff, yet there is no link at all on my dashboard to this feature. Trying to ask them how to do it, tells you exactly what they think of their customers: they don't care! Instead, they spam me with text messages with links to do things that I already know how to do! I have never encountered such terrible service and support, and this is just for my new account!! AVOID LIKE THE PLAGUE!!!! **What problems is WorkforceHub solving and how is that benefiting you?** So far it hasn't solved my problem at all, and since it does not provide any tech support for their supposedly great product, I am very likely to cancel the trial. They don't answer the phone either! ### 34. Workforcehub is user friendly and easy top navigate. **Rating:** 4.5/5.0 stars **Reviewed by:** LISA M. | Medical Biller, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about WorkforceHub?** Its easy to edit and make changes to work hours. **What do you dislike about WorkforceHub?** Entering new employees into system, can be a little lenghty. **What problems is WorkforceHub solving and how is that benefiting you?** A very inexpensive way to keep track of employees hours. The check in and check out process is very simplistic. ### 35. Excellent product to manage HR **Rating:** 5.0/5.0 stars **Reviewed by:** Maribeth J. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about WorkforceHub?** The ability to track PTO for employees through the time clock feature. **What do you dislike about WorkforceHub?** The reporting was a little hard to figure out, but I did finally get it. **What problems is WorkforceHub solving and how is that benefiting you?** The program made it simple for me to track PTO and time for hourly employees. It eliminated spreadsheets and was far simpler than our payroll systems process. ### 36. No more paper timecards!! **Rating:** 3.0/5.0 stars **Reviewed by:** Tina D. | Accounting Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about WorkforceHub?** No more paper timecards, fairly easy to use. **What do you dislike about WorkforceHub?** i think we need more flexibility to create reports, we have around 130 properties that we need to bill out **What problems is WorkforceHub solving and how is that benefiting you?** user's email addresses/need to have a better way of managers being notified of time off requests ### 37. Has the basice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about WorkforceHub?** Ease of use. The basics are easy to use, such as time keeping and onboarding. **What do you dislike about WorkforceHub?** Reports! Even the customizable reports are not customizable enough. An example would be a report for birthdays and anniversaries by month. I don't need every employee's birthday or work anniversary. I only want the month we are in. Customer support takes too long to answer emails if they answer at all. **What problems is WorkforceHub solving and how is that benefiting you?** none ### 38. Great customer service! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about WorkforceHub?** The most helpful part of workforecehub is the customer services. **What do you dislike about WorkforceHub?** What dislike about WorkforceHub is the intergation. **What problems is WorkforceHub solving and how is that benefiting you?** What do you dislike about WorkforceHub? It is helping solve time management tracking and scheduling. ### 39. Applicant Tracking and Onboard is GREAT!! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Libraries | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about WorkforceHub?** The easy access of making a job description, posting of positions, and onboarding if fantastic. Makes my it so much easier. **What do you dislike about WorkforceHub?** Doesn't work with Quickbooks desktop and the forms are harder in Swipeclock to create. Trying to create something for travel requests that are staff need to attend conferences, programs, etc. Also, would like to be able for dropbox on my created "stay interview" form. **What problems is WorkforceHub solving and how is that benefiting you?** We are not using Time & Attendance yet but in the future, we will be using it. Like the workforce management, scheduling, and the ability to have personnel files paperless. ### 40. Workforce is not the best for your workforce. **Rating:** 1.5/5.0 stars **Reviewed by:** Jonathan M. | Warehouse Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about WorkforceHub?** I enjoy that I can see see my associates timecards and adjust them fairly easy when minor changes need to be made. I also like the that I can run reports on hours in multiple departments simultaneously. **What do you dislike about WorkforceHub?** I don't like that there is no integration with other platforms I utilize at my job. I think workforce is also very clunky and the user interface can use a major facelift. Aside from that trying to make a entire timecard change to my whole roster ends up being mess. **What problems is WorkforceHub solving and how is that benefiting you?** The things I mostly use Workforcehub for is correcting/tracking my teams time in and time out punches. I also utilize the software for labor code tracking and for submitting payroll timecards. ### 41. Great for Scheduling **Rating:** 3.5/5.0 stars **Reviewed by:** Corrine G. | Senior Stylist, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2022 **What do you like best about WorkforceHub?** I love how easy it is to input my schedule into this platform and change it. I also appreciate that when I link it to my Google calendar, it adds the schedule automatically. I like that I can duplicate items as well! **What do you dislike about WorkforceHub?** I wouldn't say I like that the automatic scheduling being input into my Google calendar takes a day. I wish it went over automatically so I didn't have to wait because sometimes that defeats the purpose of having it moved over automatically. **What problems is WorkforceHub solving and how is that benefiting you?** It's so much easier to be able to create, change, and manipulate my schedule in a program like this rather than having to submit things to my boss to create. It's nice to have the power in my own hands that is easy to use. ### 42. Easy, Efficient Workforce! **Rating:** 5.0/5.0 stars **Reviewed by:** Tedi B. | Stylist, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2023 **What do you like best about WorkforceHub?** Workforce makes it easy to schedule, see time off, and clock in and out of work all on one dashboard! **What do you dislike about WorkforceHub?** It may be that my computer is dated, but the only con I have is the time it takes to load into the site. (It also has to verify my Login from OneDrive before accessing the hub) **What problems is WorkforceHub solving and how is that benefiting you?** Workforce is an all-in-one software used to track hours, time off, and a hub to clock in and out of work even using different coding, depending on what I am working on. ### 43. Simple HR Soultion **Rating:** 5.0/5.0 stars **Reviewed by:** Krishna A. | Sr. Team Lead Microsoft 365, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2022 **What do you like best about WorkforceHub?** Simple UI Clock Features Time tracking made easy Employees can track their own time and total hours before leaving for the day Onboarding made easy Geofencing saved our time. performance management improved employee efficiency of working **What do you dislike about WorkforceHub?** Some more tweaks are needed as per user perspective to add more features, I hope soon it will be. **What problems is WorkforceHub solving and how is that benefiting you?** Payroll Queries resolved Hr File Cabinet solved the documentation issues ### 44. Superior timekeeping systems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2021 **What do you like best about WorkforceHub?** Timeworks plus has many amazing features and capabilities, I'd have to say my favorite is the clients ability to truly customize the settings to fit their business needs and helps support their individual policies and practices. **What do you dislike about WorkforceHub?** The ability for customization of the PTO scripting module is wonderful, however if there is an error and the scripting needs a correction it's easy to lose accrual data when recalculating balances **What problems is WorkforceHub solving and how is that benefiting you?** Simplified streamlined payroll managemen. Integration with virtually every payroll processing software I've worked with or heard of basically make this the Mose efficient system I've used thus far. ### 45. Security and privacy concerns **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2020 **What do you like best about WorkforceHub?** N/A as it does not work according to the instructions thye provide. **What do you dislike about WorkforceHub?** Tedious and complicated log in, sign-in and sign up process. Multiple password and errors with zip code reading. Four attempts using a general email still leave me and many of my colleagues frustrated and unable to view earnings as we are required now to go paperless. It is unclear and not communicted how secure or private the system is and they do not explain or verify any kind security measures taken. **What problems is WorkforceHub solving and how is that benefiting you?** There are only problems unsolved and they show no benefits. ### 46. It’s easy to maneuver through and use. **Rating:** 3.5/5.0 stars **Reviewed by:** Lauren G. | Service Desk Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2020 **What do you like best about WorkforceHub?** The simplicity of having everything in one site that’s needed for payroll and HR information. **What do you dislike about WorkforceHub?** Nothing, haven’t found anything i don’t like. **Recommendations to others considering WorkforceHub:** The simplicity is great. **What problems is WorkforceHub solving and how is that benefiting you?** HR is able to communicate with us easily through this about our payroll. ### 47. Work hour management app - effective but lacking **Rating:** 3.0/5.0 stars **Reviewed by:** Brady E. | Exhibit Tech Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2018 **What do you like best about WorkforceHub?** I like being able to easily check my current hours worked per pay period, when the pay period ends, as well as the other basic time management information that the app provides. **What do you dislike about WorkforceHub?** I wish that it would show the amount of hours worked in previous pay periods. It only shows clock in and clock out times, therefore to find your paid hours per pay period you have to add them up manually. Not a major issue, but one that would be relatively easy to implement. **Recommendations to others considering WorkforceHub:** Our company set employees up through a separate service called 'ESGHR'. This was tied into setting up TimeWorksPlus, therefore be aware that it might not be as simple as installing an app. I had to make an account for ESGHR and TimeWorks, despite them being linked. **What problems is WorkforceHub solving and how is that benefiting you?** Allows employees to easily check their current hours worked, what times they clocked in and out, and allows management to also keep an eye on employee hours. For full time employees, it also allows them to check their accrued time off and request said time off. ### 48. It Gets the Job Done **Rating:** 2.5/5.0 stars **Reviewed by:** Leanne M. | Human Resources, Individual & Family Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2018 **What do you like best about WorkforceHub?** It's easy to use and I am able to see the clients list with staff working under them. **What do you dislike about WorkforceHub?** It is very slow. You have to make sure you unclick the shifts so that you don't do anything to mess them up, there is a black box that pops up randomly when you are over a shift box and you can't do anything if that box pops up until you X out of it, you can't edit the scheduler when you are in the schedule view all screen. **What problems is WorkforceHub solving and how is that benefiting you?** I was able to solve my scheduling problems and able to see who still really needed staff. It keeps us more organized with scheduling. ### 49. Great app for onsite clock in **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2019 **What do you like best about WorkforceHub?** I like that it shows the precise GPS location when an employer clocks in or out letting me know if they are onsite or not. **What do you dislike about WorkforceHub?** Unable to correct missed punches on own. Need supervisor to do so. **What problems is WorkforceHub solving and how is that benefiting you?** Employees are able to clock in and out for offsite jobs. ### 50. Quick and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2018 **What do you like best about WorkforceHub?** It’s a one stop shop for all employees. Easy for tracking clock-ins/outs as well as review vacation requests and accruals **What do you dislike about WorkforceHub?** I would like to see the “conditionally approved” feature be improved. Currently it doesn’t really alert the employee that an additional step is needed to complete the approval so it sits as “pending”. **Recommendations to others considering WorkforceHub:** Quick and easy to teach other staff how to use. **What problems is WorkforceHub solving and how is that benefiting you?** We can now have real-time overtime tracking of employees across multiple locations. ## WorkforceHub Discussions - [What is TimeWorksPlus used for?](https://www.g2.com/discussions/what-is-timeworksplus-used-for) - [What is WorkforceHUB used for?](https://www.g2.com/discussions/what-is-workforcehub-used-for) - [View WorkforceHub pricing details and edition comparison](https://www.g2.com/products/workforcehub/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+09%3A42%3A45+-0500&secure%5Bsession_id%5D=55703669-0ab6-4668-afb7-01ca92b9472e&secure%5Btoken%5D=10506bdf178538b27691cb62e330b5fbe37e561414d6d30db7626c179a746b80&format=llm_user) ## WorkforceHub Features **Automation** - Process Automation **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top WorkforceHub Alternatives - [When I Work](https://www.g2.com/products/when-i-work/reviews) - 4.4/5.0 (376 reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (4,919 reviews) - [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) - 3.9/5.0 (448 reviews)