UXtweak Reviews & Product Details

I really like how UXTweak is a platform with multiple great tools to help me do UX Research. I'm using the survey tool a lot to gather asynchronous feedback and measure the utility and usefulness of our enterprise tool. I also really like the card sorting tool that is super easy to set us and use. UXtweak also provides great summaries and tools to quickly help do a first analysis of the results. Review collected by and hosted on G2.com.

There is nothing I dislike to be honest, more like features I wish I would have. For example: the ability to let users create their own cards in a card sorting session. But the support is always super open to suggestions. Review collected by and hosted on G2.com.

What I like best about UXtweak is how intuitive and easy the platform is to use. Setting up my tree test, creating different tasks, collecting responses, and analyzing the results was very straightforward. I also really appreciated that UXtweak gave me the opportunity to use the platform for free in an educational setting for my Master’s thesis. Review collected by and hosted on G2.com.

There was nothing significant that I disliked about UXtweak. Review collected by and hosted on G2.com.

I use UXtweak with my students at DePaul University to give them exposure to card sorting, tree testing, and first click testing. It's easy to use, has all the test types needed to conduct viable research, and the reporting is easy to understand, which is crucial for helping students learn to explain results to stakeholders. The reports are clear and easy to interpret, providing the needed data without overwhelming. UXtweak offers enough test types to run a robust research project all on one platform. I prefer UXtweak's interface and features over ProvenByUsers, and I had no issues with the instructions during the initial setup. I confidently rate my likelihood to recommend UXtweak as a 10 out of 10. Review collected by and hosted on G2.com.

A limitation of the free version is no concurrent tests, which makes sense but also can affect the speed of iteration. However, this is solvable with a paid account Review collected by and hosted on G2.com.

We have found UXtweak very easy to pick up and use, especially since both designers and research practitioners in my team use it. The customer service is possibly the best I've experienced with any research platform in my career. It was really easy to get started - their account team walked us through it, making sure everyone received the same introductory guidance. They have been consistently quick in providing responses whenever we needed them. Review collected by and hosted on G2.com.

It's not a dislike, but there is an opportunity to improve flexibility when editing interview time slots after a study has launched. Review collected by and hosted on G2.com.

- Ideal for Prototype Testing: Adding a Figma prototype is incredibly smooth. UXtweak handles nested components and variables well. Changes made in the Figma file are automatically reflected in UXtweak, and you can choose whether to reset variables—very convenient.

- Outstanding Customer Support: Human responses within 24 hours, no canned replies. The team is helpful and genuinely cares.

- Supports Complex Studies: Capable of handling advanced study setups without becoming overwhelming.

- Intuitive Testing Interface: Clear, user-friendly design with well-explained steps.

- Built-In Camera Recording: Supports (camera) recording directly in the web app—no need for external software.

- Detailed Results: Provides comprehensive and insightful analytics.

- Student-Friendly: Generous discounts and a robust free plan make it very accessible. Review collected by and hosted on G2.com.

There are many features I didn’t need, which made the interface feel a bit cluttered at times. Review collected by and hosted on G2.com.

UXtweak gave me the opportunity to use their platform for free in an educational setting, and it made a huge difference in how I was able to teach and guide students through essential UX research methods like card sorting, tree testing and usability testing. Review collected by and hosted on G2.com.

There was one challenge we encountered during a class session: when all of my students accessed the platform simultaneously, the site became unstable and eventually crashed. It was a bit disruptive in the moment but the site came up in 5 minutes aprox. Review collected by and hosted on G2.com.

I used UXtweak for a project as part of my studies and was very satisfied. The platform offers many useful tools for UX testing and is easy to use – especially for beginners. Review collected by and hosted on G2.com.

Some features are not yet fully optimal for use on mobile (e.g., on a smartphone), but this has hardly affected the overall impression. Review collected by and hosted on G2.com.

We have used this platform in a UX Design course and the experience has been very good. We have mainly used it for information architecture projects (card sorting, tree testing, ...), and the tools it incorporates are extremely useful. It even allows recording remote sessions and having everything integrated. The analysis part is also quite comprehensive. The support from the company is also very good. Review collected by and hosted on G2.com.

I haven't seen any for now. Everything's perfect. Review collected by and hosted on G2.com.

As a UX Design teacher, I have my students conduct a number of card sorting sessions. However, you cannot test whether users of your website or app can find a topic through your navigation. That is why you should always do a tree test in addition to card sorting sessions. UX Tweak's tree test tool is extremely useful. You simply build your navigation and then set up a number of questions. You forward the test to multiple test persons through email. Through the UX Tweak results page you can track exactly how your users understood your navigation. A fantastic tool and indispensable for every UX Designer. Review collected by and hosted on G2.com.

Nothing, I only have compliments for the tool. Review collected by and hosted on G2.com.

I liked the analytics and all the different data you can get from them. It’s not just the recordings of sessions. There are profiles for each participant, task completion rates, lostness metric and overall usability score. You can see exactly where visitors click the wrong thing, the time it takes them to complete your tasks, and can understand how and why they got confused if so. Review collected by and hosted on G2.com.

Didn’t have any big problems with it, the setup process definitely got a learning curve but they provide tips that guide you through it, so it’s no big deal. Review collected by and hosted on G2.com.