--- title: TherapySync Reviews meta_title: 'TherapySync Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how TherapySync works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 4 scale: '5' date_modified: '2026-09-28' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # TherapySync Reviews **Vendor:** TherapySync **Category:** [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management) **Average Rating:** 3.8/5.0 **Total Reviews:** 4 ## About TherapySync TherapySync delivers a unique and comprehensive solution to contract therapy companies that can be accessed via the cloud, or as a convenient offline version. ## TherapySync Reviews ### 1. I would definitely be a supporter of the site. **Rating:** 2.5/5.0 stars **Reviewed by:** Tiana K. | Clinical Care Manager, Individual & Family Services, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 17, 2017 **What do you like best about TherapySync?** It seems to be easy for inputting assessments and notes **What do you dislike about TherapySync?** The font is a bit small. It should make more types of signature boxes. **What problems is TherapySync solving and how is that benefiting you?** Keeping progress notes logged. I can refer back when needed without using papee. ### 2. Therapy Sync is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Kandi M. | Home Health Caregiver, Hospital & Health Care, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 15, 2017 **What do you like best about TherapySync?** I love this software to keep my therapy synced to the max **What do you dislike about TherapySync?** I find nothing that I dislike about this software to keep my business going together **What problems is TherapySync solving and how is that benefiting you?** I can keep everything together appropriately for my business ### 3. Therapy sync **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 12, 2017 **What do you like best about TherapySync?** Fairly easy to use and documentation is easily findable **What do you dislike about TherapySync?** I can’t say i have anything in particular that i totally dislike **What problems is TherapySync solving and how is that benefiting you?** Therapy Docs ### 4. Our company has been using TherapySync since 2010. Overall, TherapySync can do the job. **Rating:** 3.5/5.0 stars **Reviewed by:** ARNOLD A. | PRESIDENT, Hospital & Health Care, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 01, 2016 **What do you like best about TherapySync?** Overall, the software is easy to use- user can self-learn. We had many staff members who learned using the system without training. Easy scrolling to view info instead of flipping one page to another to access patient information. Everything is in one page. Easy to use data-entry fields. Use of different colors to distinguish one discipline (PT, OT, ST) to another.Page appearance is not confusing. Management is responsive to its customer inputs. Its customer/technical support is excellent. **What do you dislike about TherapySync?** According to TherapySync, it will be releasing a completely new and powerful version. At this time, the software is lagging behind from its close competitor- TherapyBoss. The need to sync at the end of the day, when using the offline version is cumbersome and time-consuming. Weak/poor documentation interface and verbiage- which is very important in healthcare. Documentation interface needs revamp to make documentation more compliant and useful. Documentation is more focus on treatments and not on good verbiage for assessments to support medical necessity. No internal validation/verification process- user can skip important fields and system not able to detect and prompt user to complete or correct entries (e.g. therapists often forget to enter vital signs- BP, PR, & RR, pain level and system doesn't prompt user). Many useless reports and system has no option for user to customize date ranges for billing and accounting. TherapSync uses an ambiguous formula to compute fee-per-visit. User role is too general. **Recommendations to others considering TherapySync:** Ask for a free trial for 30 days and closely evaluate the documentation interface- verbiage, fields, etc. If you are a therapist and have used Smart by Casamba, compare the difference. **What problems is TherapySync solving and how is that benefiting you?** Problem: Moving from paper records and documentation to electronic patient records; Benefits: efficient tracking and processing of visits and patient information, fast turn-around to bill clients; real time access to information in the office and remotely; decreased in manpower hours to process paper works; able to document at real-time and at point of service. ## TherapySync Discussions - [What is TherapySync used for?](https://www.g2.com/discussions/what-is-therapysync-used-for) - [View TherapySync pricing details and edition comparison](https://www.g2.com/products/therapysync/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+20%3A00%3A37+-0500&secure%5Bsession_id%5D=6b02f046-aaa2-46ba-af90-d0e81ecd1cf8&secure%5Btoken%5D=a503ad2924ec875bf1820210edd174d78f345b4a1ea1dd2ccc93ef38393f1fd8&format=llm_user) ## TherapySync Features **Administrative** - Time Tracking and Scheduling - Agency Management - Mobile App - Data Exchange - EHR Integration - Claims Management - Referral Management - Patient Records Management - Appointment Management - Medication Management - Assessment Management - Communication Management - Insurance Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Task Management - Knowledge Base Management - Workflow Management - Care Plan Management - Client Management - Records Management - Invoice Management - Forms Management - Real-Time Data - Task Scheduling - Activity Tracking **Value-Based Care** - Clinical Charting - Electronic Visit Verification (EVV) - Carer Coordination - Point of Care - For Long Term Care - Geriatric Care **Additional Functionality** - Chat/Messaging - Employee Portal - Activity Dashboard - Reminders - AI Copilot - Customizable Forms - Multi-Location - Telemedicine - GPS - API - Reporting & Statistics - Monitoring - Mobile Access - Visit Verification - Electronic Signature - Billing & Invoicing - Clock In/Out - Client Portal - HIPAA Compliant - Generative AI - Customizable Reports - Real-Time Notifications - Real-Time Reporting - Time Tracking by Client - Mobile Alerts ## Top TherapySync Alternatives - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - 4.7/5.0 (234 reviews) - [Therap Services](https://www.g2.com/products/therap-services/reviews) - 4.6/5.0 (230 reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - 4.4/5.0 (140 reviews)