Speakap Reviews & Product Details

It is a great tool for organizing everything into one app. It works great for letting our agents know about any new changes within our office. Review collected by and hosted on G2.com.

Not being able to everything on your phone. You are able to do more on the computer and can't with the phone. Review collected by and hosted on G2.com.

Speakap simply works all the time and the user interface is very intuitive, both web and mobile app. Onboarding new users is easy and the set-up of the app makes it possible to work with dedicated communication groups. Review collected by and hosted on G2.com.

It is not possible to scroll pictures stored in a Speakap file folder Review collected by and hosted on G2.com.

I am thrilled with Speakap's accessible application, which has significantly increased our daily and monthly active user engagement, exceeding our expectations. The ability for various team members to easily post updates lessens the workload for our Communication team. The capability to quickly reach operational employees more effectively is another standout. Moreover, the good relationship with the Customer Success Manager greatly enhances my satisfaction with the service, making it a compelling choice. Review collected by and hosted on G2.com.

I found a challenge with the setup process where we encountered a hiccup in arranging the SSO environment. This resulted in a two-week delay of the launch, and we couldn't go live with an SSO approach initially, which was a significant wish. Additionally, Speakap could put more focus on customer needs and wishes, particularly concerning the journey module. The current journey module is quite basic, and since more clients use it as an onboarding tool, enhancing it would be beneficial. Review collected by and hosted on G2.com.

Speakap has made it easy for our entire organization to stay connected. From bus drivers to office staff to purchasers who travel all over, the app connects everyone. Even colleagues who speak a different language find their way around the app. In addition, Speakap is user-friendly, has a visually appealing interface, and we’ve had a great experience with their support team. Review collected by and hosted on G2.com.

We are really looking forward to the new chat feature. The current chat isn't very advanced, which means we're missing certain functionalities. For example: the ability to delete a message or replay to a specific one. Additionally, it would be great if the app included a feature to automatically send birthday wishes. Review collected by and hosted on G2.com.

Speakap is very user-friendly. It’s intuitive and easy to use, so everyone can get started quickly - from office staff to frontline employees. Plus, it’s incredibly convenient that Speakap works seamlessly on both desktop and mobile. It keeps everyone connected, no matter where they are, which is a huge advantage for our organization.

What I personally find most valuable is the ability to set up groups. This allows us to communicate in a highly targeted way – for example, only with managers, with colleagues from a specific location, or with employees in a certain country. It makes our communication not only more efficient, but also much more relevant for everyone involved.

There are also many options when it comes to add-ons. And if something isn’t available yet or doesn’t quite fit, the Speakap team is always open to new ideas and collaborations. They really think along with you and are incredibly customer-focused. Communication is fast, pleasant, and solution-oriented – truly a pleasure to work with.

In short: Speakap not only helps us communicate better, but also strengthens engagement and connection. Highly recommended! Review collected by and hosted on G2.com.

Nothing, in my opinion. There are still some wishes at our end, but Speakap is already working on realizing these. Review collected by and hosted on G2.com.

Speakap, or Domino's Chat as we call it, provides an easily accessible and user-friendly platform to connect and share business relevant information.

With various features such as static pages or reactions, Speakap has always ensured that the shared content is easy to consume. In addition, the excellent customer service should be mentioned - the team has always helped quickly with challenges and tried to find solutions. Review collected by and hosted on G2.com.

There's not much we didn't like about our Speakap network. One suggestion would be to extend the limited number of characters in the surveys and to make the search function within the network a little more user-friendly. Review collected by and hosted on G2.com.

It has created a modern, easy-to-use, and most of all, engaging way for ALL our colleagues to keep in touch. It doesn't require everyone to have company emails and has already become a success within our venue-based business just weeks after launch. SpeakAp is an amazing and supportive company and has been a pleasure to work with on the launch of the product. Review collected by and hosted on G2.com.

Nothing, it is everything we wanted it to be. Review collected by and hosted on G2.com.

- We can communicate with everyone in a smooth and simple way.

- Employees can see much more quickly when something is communicated.

- Employees can communicate with each other; we no longer use WhatsApp as it was -sensitive to privacy issues.

- The Speakap helpdesk responds very quickly to issues. Review collected by and hosted on G2.com.

Messages sometimes come too close together, and employees occasionally lose track. It would be nice if updates could also be scheduled in the future. Fortunately, this feature is coming soon. Review collected by and hosted on G2.com.

Ease of use.

Possibility for WLA.

Layout

Better internal communication. Review collected by and hosted on G2.com.

Add a few more options in chat and then 10/10 Review collected by and hosted on G2.com.

Speakap is very user friendly and has a nice look and feel. Review collected by and hosted on G2.com.

There are still some things that should be added to Speakap. The use of polls that aren't anonymous, a way to send a message when it's someone's birthday etc. Review collected by and hosted on G2.com.