SoftLedger Reviews & Product Details

I really like that SoftLedger has everything we need to get the job done efficiently. It combines crypto, international currencies, and multiple connected legal entities all in one accounting platform, which is really valuable. I appreciate that it tracks digital assets across wallets and exchanges and manages foreign exchange adjustments and international reporting. Plus, it supports integrations and APIs. The initial setup went very smoothly, and the support was great. Review collected by and hosted on G2.com.

Nothing. I believe there are some needed minor features with the crypto side that would be helpful. Review collected by and hosted on G2.com.

Softledger has an intuitive UI for complex global accounting setups. They are also receptive to feedback and changes if you see areas for feature updates or changes. The value is great and setup was pretty fast when compared to other ERP systems. The API system was also a great tool to utilize as it enabled us to streamline some of the more complicated tasks like crypto transactions. Overall, great performance and the system is always up and running - team is quick to fix any bugs. Review collected by and hosted on G2.com.

So far, we like pretty much everything about softledger. Occassionally some inconsistent uses of features across modules within the system, but the team is usually quick to respond and update these things. Review collected by and hosted on G2.com.

We are currently in the implementation stage with SoftLedger and already have full confidence in both the platform and the team behind it.

The software itself is intuitive and easy to navigate. Our team was able to get up to speed quickly without a steep learning curve, which is not always the case with accounting platforms of this depth.

What truly sets SoftLedger apart is the quality of their customer service and technical support. Whenever we have encountered questions or issues, we have been able to connect with a knowledgeable team member instantly via live chat and receive real, helpful assistance right away during business hours, not a chatbot, not a callback in three to five business days.

What has impressed us most is that the SoftLedger team proactively checks in on our progress throughout the implementation process without us having to chase them. That level of attentiveness and genuine care for their clients is increasingly rare in the software industry today, and it gives us strong confidence that the support we have received so far will continue well beyond go-live. Highly recommended for any organization looking for a modern, user-friendly accounting solution backed by a team that truly shows up for their clients. Review collected by and hosted on G2.com.

One feature we would love to see added in the future is a built-in AI agent — given how quickly AI tools are evolving, this would be a natural and powerful addition to an already strong platform. Review collected by and hosted on G2.com.

The interfaces and basic functions are extremely smooth and facilitate efficient and accurate processing. The crypto module is an essential feature for us that works well and feeds cleanly into our ledger. The ability to drill down to source records from the Reporting, Finance, AP and AR module is better than in any other system that I have used. SoftLedger also handles accounting across a group that uses many currencies with a very logical and easy to follow flow. Lastly, we really value the support we have received, either when implementing the system or when searching for advice regarding the most effective way to align our processes to SoftLedger. Review collected by and hosted on G2.com.

I would welcome more flexibility to create our own reports and a clearer view of unreconciled items through the Banking screens Review collected by and hosted on G2.com.

The ease of use, overall organization, and the responsiveness of tech support stand out. Review collected by and hosted on G2.com.

SoftLedger is doing a great job overall. It’s a user-friendly platform, and the team is responsive and helpful. As the product continues to evolve, continued enhancements and new features will only make an already strong solution even better. Review collected by and hosted on G2.com.

The best part about SoftLedger is how they integrate crypto accounting into their system. Their open API provides seamless integration between workflows and different tools. Review collected by and hosted on G2.com.

I don’t think there’s much that I necessarily dislike. Mainly, at the start the UI was a bit hard to navigate. Also, functions like paying bills one by one—and having to copy a memo in one by one, rather than being able to autofill them with a fixed naming scheme or template—feel tedious. Review collected by and hosted on G2.com.

There are a lot of things I like about this software, but ease of use and customer support are at the top of the list. Review collected by and hosted on G2.com.

The reporting features as it relates to dimensions. Review collected by and hosted on G2.com.

SoftLedger’s strongest advantage is its real-time, multi-entity consolidation. It handles complex structures, multi-currency, and inter-company eliminations seamlessly—without the heavy manual work you typically see in other systems. The platform is fast, modern, and cloud-native, with a smart general ledger that’s flexible and easy to adapt to your business. Their API-first architecture also makes integrations straightforward, which has significantly reduced reconciliation time and improved data accuracy for us. Overall, it gives finance leaders a level of visibility and speed that legacy systems simply don’t provide. Review collected by and hosted on G2.com.

Reporting is strong, but some highly customized report formats still require a bit of work. Nothing that holds the platform back, but there’s room for additional templates and customization options. Review collected by and hosted on G2.com.

SoftLedger's hierarchical "Location" system makes multi-entity accounting a breeze! You can enter all your different entities as locations, keep their individual books separate, and combine them as necessary for rolled-up reporting needs. Plus, being able to do this all on one accounting profile cuts down on software costs and the complication of multiple accounts needed to keep different entities' books separate. And their customer service and responsiveness to feedback is second to none! Review collected by and hosted on G2.com.

Very little at this point! When we started with SoftLedger they were still a fairly new company which may have lacked some features of other accounting platforms, but they have been continuously adding functionality and can now do anything that other platforms on the market can. They do focus on auditability in some areas, which can reduce some editing flexibility compared to other platforms, but this is a pretty minor inconvenience and can even be a benefit in many circumstances Review collected by and hosted on G2.com.

SoftLedger has been a fantastic upgrade for our finance operations. The platform is intuitive and professional, with powerful features like multi-entity management, inter-company transactions, and robust reporting functionality. What really stands out is the support. Both the AI chatbot and the team are responsive and genuinely helpful whenever we need them. It’s a solid system that’s made a real difference as we scale. Review collected by and hosted on G2.com.

SoftLedger has been a strong platform overall, but there are a few areas that could be improved. Occasionally, bank connections get unlinked without clear notice, and we’ve run into small glitches here and there. A recommendation for future updates would be to display journal entry imbalance amounts as the entry is being completed. That said, the pros far outweigh the cons. It’s an excellent platform with solid functionality and support. Review collected by and hosted on G2.com.