Introducing G2.ai, the future of software buying.Try now

SoftLedger Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the responsive customer support of SoftLedger, enhancing their overall experience and satisfaction. (6 mentions)
Users value the ease of use of SoftLedger, simplifying workflows and enhancing finance operations through intuitive design. (5 mentions)
Users commend the responsive customer service of SoftLedger, appreciating the effective support and assistance provided. (4 mentions)
Users value the robust reporting capabilities of SoftLedger, enhancing their accounting and finance operations significantly. (4 mentions)
Users appreciate the accounting efficiency of SoftLedger, enhancing their financial visibility and speeding up reporting processes. (3 mentions)
Users praise SoftLedger for its advanced accounting management, enhancing multi-entity consolidation and reporting efficiency. (3 mentions)
Users value the comprehensive reporting features of SoftLedger, enhancing their accounting and reporting capabilities significantly. (3 mentions)
Users find the missing features in SoftLedger limit customization and flexibility for complex business needs. (3 mentions)
Users report integration issues with SoftLedger, highlighting difficulties connecting to bank accounts and external systems. (2 mentions)
Users find limited customization in SoftLedger, making it challenging to adapt to more complex business needs. (2 mentions)
Users find the limited flexibility in SoftLedger's crypto module challenging for more complex business needs. (2 mentions)
Users find the crypto module functionality too rigid, necessitating workarounds and lacking customization options. (2 mentions)
Users face customization issues in SoftLedger, limiting flexibility and adaptability to specific business needs. (1 mentions)

Top Pros or Advantages of SoftLedger

1. Customer Support
Users praise the responsive customer support of SoftLedger, enhancing their overall experience and satisfaction.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Softledger - would definitely recommend"

What do you like about SoftLedger?

The ease of use, flexible functionality and high level of support offered by the Softledger team

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"SoftLedger is an excellent upgrade for multi-entity functionality and reporting"

What do you like about SoftLedger?

SoftLedger has been a fantastic upgrade for our finance operations. The platform is intuitive and professional, with powerful features like multi-enti

2. Ease of Use
Users value the ease of use of SoftLedger, simplifying workflows and enhancing finance operations through intuitive design.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Softledger - would definitely recommend"

What do you like about SoftLedger?

The ease of use, flexible functionality and high level of support offered by the Softledger team

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"SoftLedger is an excellent upgrade for multi-entity functionality and reporting"

What do you like about SoftLedger?

SoftLedger has been a fantastic upgrade for our finance operations. The platform is intuitive and professional, with powerful features like multi-enti

3. Customer Service
Users commend the responsive customer service of SoftLedger, appreciating the effective support and assistance provided.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Softledger - would definitely recommend"

What do you like about SoftLedger?

The ease of use, flexible functionality and high level of support offered by the Softledger team

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"SoftLedger is an excellent upgrade for multi-entity functionality and reporting"

What do you like about SoftLedger?

SoftLedger has been a fantastic upgrade for our finance operations. The platform is intuitive and professional, with powerful features like multi-enti

4. Reporting
Users value the robust reporting capabilities of SoftLedger, enhancing their accounting and finance operations significantly.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"SoftLedger is an excellent upgrade for multi-entity functionality and reporting"

What do you like about SoftLedger?

SoftLedger has been a fantastic upgrade for our finance operations. The platform is intuitive and professional, with powerful features like multi-enti

Bronwyn B.
BB

Bronwyn B.

Small-Business (50 or fewer emp.)

5.0/5

"Highly Recommend Softledger"

What do you like about SoftLedger?

SoftLedger has upgraded our accounting and reporting capabilities. Having a single login for multiple entities and being able to process crypto withou

5. Accounting Efficiency
Users appreciate the accounting efficiency of SoftLedger, enhancing their financial visibility and speeding up reporting processes.
See 3 mentions

See Related User Reviews

Bronwyn B.
BB

Bronwyn B.

Small-Business (50 or fewer emp.)

5.0/5

"Highly Recommend Softledger"

What do you like about SoftLedger?

SoftLedger has upgraded our accounting and reporting capabilities. Having a single login for multiple entities and being able to process crypto withou

Philipp M.
PM

Philipp M.

Small-Business (50 or fewer emp.)

4.0/5

"Easy to use, great support"

What do you like about SoftLedger?

We have found SoftLedger easy to use with fantastic onboarding and support. The different levels of consolidation have been helpful as we are a multi-

6. Accounting Management
Users praise SoftLedger for its advanced accounting management, enhancing multi-entity consolidation and reporting efficiency.
See 3 mentions

See Related User Reviews

Bronwyn B.
BB

Bronwyn B.

Small-Business (50 or fewer emp.)

5.0/5

"Highly Recommend Softledger"

What do you like about SoftLedger?

SoftLedger has upgraded our accounting and reporting capabilities. Having a single login for multiple entities and being able to process crypto withou

Philipp M.
PM

Philipp M.

Small-Business (50 or fewer emp.)

4.0/5

"Easy to use, great support"

What do you like about SoftLedger?

We have found SoftLedger easy to use with fantastic onboarding and support. The different levels of consolidation have been helpful as we are a multi-

7. Reporting Features
Users value the comprehensive reporting features of SoftLedger, enhancing their accounting and reporting capabilities significantly.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"SoftLedger is an excellent upgrade for multi-entity functionality and reporting"

What do you like about SoftLedger?

SoftLedger has been a fantastic upgrade for our finance operations. The platform is intuitive and professional, with powerful features like multi-enti

Bronwyn B.
BB

Bronwyn B.

Small-Business (50 or fewer emp.)

5.0/5

"Highly Recommend Softledger"

What do you like about SoftLedger?

SoftLedger has upgraded our accounting and reporting capabilities. Having a single login for multiple entities and being able to process crypto withou

Top Cons or Disadvantages of SoftLedger

1. Missing Features
Users find the missing features in SoftLedger limit customization and flexibility for complex business needs.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"SoftLedger is an excellent upgrade for multi-entity functionality and reporting"

What do you dislike about SoftLedger?

SoftLedger has been a strong platform overall, but there are a few areas that could be improved. Occasionally, bank connections get unlinked without c

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Softledger - would definitely recommend"

What do you dislike about SoftLedger?

Some of the crypto module functionality is too rigid for more complex businesses so we need to come up with workarounds to avoid large fx p&l

2. Integration Issues
Users report integration issues with SoftLedger, highlighting difficulties connecting to bank accounts and external systems.
See 2 mentions

See Related User Reviews

Bronwyn B.
BB

Bronwyn B.

Small-Business (50 or fewer emp.)

5.0/5

"Highly Recommend Softledger"

What do you dislike about SoftLedger?

we are not able to connect to any of our bank accounts at the moment.

Philipp M.
PM

Philipp M.

Small-Business (50 or fewer emp.)

4.0/5

"Easy to use, great support"

What do you dislike about SoftLedger?

No integration to Runway. There doesn't appear to be any "out of the box" banking integration to our main banks.

3. Limited Customization
Users find limited customization in SoftLedger, making it challenging to adapt to more complex business needs.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Softledger - would definitely recommend"

What do you dislike about SoftLedger?

Some of the crypto module functionality is too rigid for more complex businesses so we need to come up with workarounds to avoid large fx p&l

Rahmat Hardianto P.
RP

Rahmat Hardianto P.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to Use, Simple and comprehensive"

What do you dislike about SoftLedger?

- Crypto module is too rigid for certain business model - Not enough custom field for certain modules (limited to only few fields) - Approval metric

4. Limited Flexibility
Users find the limited flexibility in SoftLedger's crypto module challenging for more complex business needs.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Softledger - would definitely recommend"

What do you dislike about SoftLedger?

Some of the crypto module functionality is too rigid for more complex businesses so we need to come up with workarounds to avoid large fx p&l

Rahmat Hardianto P.
RP

Rahmat Hardianto P.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to Use, Simple and comprehensive"

What do you dislike about SoftLedger?

- Crypto module is too rigid for certain business model - Not enough custom field for certain modules (limited to only few fields) - Approval metric

5. Module Issues
Users find the crypto module functionality too rigid, necessitating workarounds and lacking customization options.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Softledger - would definitely recommend"

What do you dislike about SoftLedger?

Some of the crypto module functionality is too rigid for more complex businesses so we need to come up with workarounds to avoid large fx p&l

Rahmat Hardianto P.
RP

Rahmat Hardianto P.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to Use, Simple and comprehensive"

What do you dislike about SoftLedger?

- Crypto module is too rigid for certain business model - Not enough custom field for certain modules (limited to only few fields) - Approval metric

6. Customization Issues
Users face customization issues in SoftLedger, limiting flexibility and adaptability to specific business needs.
See 1 mentions

See Related User Reviews

Rahmat Hardianto P.
RP

Rahmat Hardianto P.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to Use, Simple and comprehensive"

What do you dislike about SoftLedger?

- Crypto module is too rigid for certain business model - Not enough custom field for certain modules (limited to only few fields) - Approval metric

SoftLedger Reviews (45)

View 1 Video Reviews
Reviews

SoftLedger Reviews (45)

View 1 Video Reviews
4.6
45 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
MH
Senior Accountant
Mid-Market (51-1000 emp.)
"Smooth Interface and Powerful Crypto Module Enhance Efficiency"
What do you like best about SoftLedger?

The interfaces and basic functions are extremely smooth and facilitate efficient and accurate processing. The crypto module is an essential feature for us that works well and feeds cleanly into our ledger. The ability to drill down to source records from the Reporting, Finance, AP and AR module is better than in any other system that I have used. SoftLedger also handles accounting across a group that uses many currencies with a very logical and easy to follow flow. Lastly, we really value the support we have received, either when implementing the system or when searching for advice regarding the most effective way to align our processes to SoftLedger. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

I would welcome more flexibility to create our own reports and a clearer view of unreconciled items through the Banking screens Review collected by and hosted on G2.com.

Response from Travis Lander of SoftLedger

Thank you for this review, Matt. We appreciate your time and commitment to SoftLedger.

For unreconciled banking items, be sure to set a default filter for your tables in the Bank Transactions and Bank Statements Reconciliation view to only display journal lines that are not reconciled. This should save you time in dropping into those tables and only seeing the unreconciled journal lines/bank transactions that need your review.

For customized reporting, it can be best to create a custom analytics report through our in app business intelligence tool for any management reporting that might fall outside of the more traditional reports. Let's walk through setting one of those up together.

Thank you again!

See how SoftLedger improved
DH
Chief Operating and Financial Officer
Small-Business (50 or fewer emp.)
"A Modern, Real-Time Accounting Platform That Actually Delivers"
What do you like best about SoftLedger?

SoftLedger’s strongest advantage is its real-time, multi-entity consolidation. It handles complex structures, multi-currency, and inter-company eliminations seamlessly—without the heavy manual work you typically see in other systems. The platform is fast, modern, and cloud-native, with a smart general ledger that’s flexible and easy to adapt to your business. Their API-first architecture also makes integrations straightforward, which has significantly reduced reconciliation time and improved data accuracy for us. Overall, it gives finance leaders a level of visibility and speed that legacy systems simply don’t provide. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

Reporting is strong, but some highly customized report formats still require a bit of work. Nothing that holds the platform back, but there’s room for additional templates and customization options. Review collected by and hosted on G2.com.

Response from Travis Lander of SoftLedger

Thank you for this review, and for your time and commitment to SoftLedger, Derek!

We appreciate your feedback on customized reporting, and are happy you are able to get the reports you need, but will take note on creating more out of the box templated reports.

See how SoftLedger improved
Verified User in Utilities
AU
Small-Business (50 or fewer emp.)
"Excellent multi-entity accounting platform with great customer service!"
What do you like best about SoftLedger?

SoftLedger's hierarchical "Location" system makes multi-entity accounting a breeze! You can enter all your different entities as locations, keep their individual books separate, and combine them as necessary for rolled-up reporting needs. Plus, being able to do this all on one accounting profile cuts down on software costs and the complication of multiple accounts needed to keep different entities' books separate. And their customer service and responsiveness to feedback is second to none! Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

Very little at this point! When we started with SoftLedger they were still a fairly new company which may have lacked some features of other accounting platforms, but they have been continuously adding functionality and can now do anything that other platforms on the market can. They do focus on auditability in some areas, which can reduce some editing flexibility compared to other platforms, but this is a pretty minor inconvenience and can even be a benefit in many circumstances Review collected by and hosted on G2.com.

Response from Ryan Luchs of SoftLedger

Thank you for taking the time to leave a review! It is great to hear you're finding value in our multi-entity accounting capabilities. We are continually adding new features as our company grows.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"SoftLedger is an excellent upgrade for multi-entity functionality and reporting"
What do you like best about SoftLedger?

SoftLedger has been a fantastic upgrade for our finance operations. The platform is intuitive and professional, with powerful features like multi-entity management, inter-company transactions, and robust reporting functionality. What really stands out is the support. Both the AI chatbot and the team are responsive and genuinely helpful whenever we need them. It’s a solid system that’s made a real difference as we scale. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

SoftLedger has been a strong platform overall, but there are a few areas that could be improved. Occasionally, bank connections get unlinked without clear notice, and we’ve run into small glitches here and there. A recommendation for future updates would be to display journal entry imbalance amounts as the entry is being completed. That said, the pros far outweigh the cons. It’s an excellent platform with solid functionality and support. Review collected by and hosted on G2.com.

Response from Travis Lander of SoftLedger

Thank you for this excellent review and feedback! See a link to a video that shows how you can see a display to inform you when a journal entry does not balance, as well as click an Auto Balance Journal icon to balance any Journal in the final line of the line items.

See how SoftLedger improved
Eileen L.
EL
Financial Accountant
Mid-Market (51-1000 emp.)
"Intuitive accounting software, supporting multi currencies use"
What do you like best about SoftLedger?

I appreciate how intuitive and easy to use it is, making it simple to get started. The ability to handle multiple currencies and provide multi-dimensional reporting is very useful. I also value being able to share feedback with the SoftLedger team and receiving support whenever I need it. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

It would be helpful if it could support a spreadsheet for managing monthly prepayments or amortisation. Review collected by and hosted on G2.com.

Response from Travis Lander of SoftLedger

Thank you for your review, Eileen. We appreciate your time and commitment to SoftLedger!

On you feedback, you will be glad to know that more automation for entering and managing prepayment and amortization schedules is set to be delivered in the coming months! I will be sure to coordinate with you on that development.

Thank you again!

Michael E.
ME
"Efficient Consolidation, Needs More Customization"
What do you like best about SoftLedger?

I find SoftLedger's ease of use particularly beneficial, especially when it comes to switching between entities for accounting purposes. This feature greatly facilitates the management of consolidated accounting across multiple entities, simplifying what could otherwise be a complex and cumbersome process. Additionally, the initial setup of SoftLedger was fairly easy, which helped ensure a smooth transition from QuickBooks. This user-friendly aspect of SoftLedger enhances my experience and makes my accounting tasks more efficient. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

I dislike the limited customization over financial reporting within SoftLedger. Review collected by and hosted on G2.com.

Response from Travis Lander of SoftLedger

Thank you for this excellent review, Michael. We very much appreciate your time and commitment to SoftLedger.

Regarding customization, I have added a video on customizing and saving report layouts that meet your needs and regulatory reporting requirements. Check it out and I will reach out to work with you on creating the exact right reports.

Thank you again!

See how SoftLedger improved
AN
CFO
Small-Business (50 or fewer emp.)
"Intuitive and Effortless to Use"
What do you like best about SoftLedger?

very intuitive and easy to use. Modules work the way an accountant would want them to Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

still working through a few kinks with rounding errors and currency conversions Review collected by and hosted on G2.com.

Response from Travis Lander of SoftLedger

Thank you for this review, Amanda. And thank you for your time and commitment to SoftLedger!

I will work with you to make sure the system provides the best reconciliation module imaginable - thank you again!

BS
Accountant
Mid-Market (51-1000 emp.)
"Great Navigation and Reporting, But Too Much Manual Work"
What do you like best about SoftLedger?

easy to navigate, ability to copy bills and journal, ability to edit the journals before they are approved, good reporting module Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

too much manual, limitation when it comes to intercompany payments, lack of control to avoid mistakes Review collected by and hosted on G2.com.

Response from Travis Lander of SoftLedger

Thank you for taking the time to leave this review, Beata.

We will reach out to extract more details on the feedback you left. We welcome as much detail as you can provide here in your processes to be sure SoftLedger can be refined for your usecase.

Regarding controls, we allow customers to define the right permissions and entity access for each and every user, along with the ability to create custom Roles for those Users, all the way down to granular user permissions such as view only, posting/approval ability, and visibility into different modules. Let's work together to create some custom roles where you see fit.

Thank you again!

See how SoftLedger improved
Rahmat Hardianto P.
RP
Accounting Manager
Mid-Market (51-1000 emp.)
"Easy to Use, Simple and comprehensive"
What do you like best about SoftLedger?

- Easy to Use

- Very robust and helpful support center

- Comprehensive FS Features for middle level startups

- Actually good consolidation module

- Sufficient custom reporting scheme Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

- Crypto module is too rigid for certain business model

- Not enough custom field for certain modules (limited to only few fields)

- Approval metrices still not comprehensive enough for mid-size business. Review collected by and hosted on G2.com.

Michael O.
MO
Principal
Mid-Market (51-1000 emp.)
"Game-changer for our multi-entity staffing business"
What do you like best about SoftLedger?

SoftLedger gives us real-time visibility into our financials across multiple recruiting entities and regions. We run several staffing verticals and the built-in multi-entity consolidation has completely eliminated our spreadsheet chaos. Our accounting team now closes faster, and I can check group performance live without waiting for reports. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

Our team was used to using QuickBooks, so the switch to SoftLedger required learning a new system. Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image