We are currently in the implementation stage with SoftLedger and already have full confidence in both the platform and the team behind it. The software itself is intuitive and easy to navigate. Our team was able to get up to speed quickly without a steep learning curve, which is not always the case with accounting platforms of this depth. What truly sets SoftLedger apart is the quality of their customer service and technical support. Whenever we have encountered questions or issues, we have been able to connect with a knowledgeable team member instantly via live chat and receive real, helpful assistance right away during business hours, not a chatbot, not a callback in three to five business days. What has impressed us most is that the SoftLedger team proactively checks in on our progress throughout the implementation process without us having to chase them. That level of attentiveness and genuine care for their clients is increasingly rare in the software industry today, and it gives us strong confidence that the support we have received so far will continue well beyond go-live. Highly recommended for any organization looking for a modern, user-friendly accounting solution backed by a team that truly shows up for their clients.

The best part about SoftLedger is how they integrate crypto accounting into their system. Their open API provides seamless integration between workflows and different tools.

There are a lot of things I like about this software, but ease of use and customer support are at the top of the list.