# Shipedge Reviews
**Vendor:** Shipedge  
**Category:** [Order Management Software](https://www.g2.com/categories/order-management)  
**Average Rating:** 3.3/5.0  
**Total Reviews:** 8
## About Shipedge
The Shipedge Platform was created to solve the challenges associated with the complete order management lifecycle and supporting activities. We’re dedicated to providing innovative solutions to make commerce easier and more connected. We're committed to providing innovative solutions to help fulfillment and distribution operations achieve the following; - Make two-way connectivity across your selling channels simple and easy. - Increase efficiency, organization, and efficiency in the receipt, storage, or retrieval of products and inventory. - Reduce transportation logistics (shipping) costs through advanced rate shopping. We provide a suite of software as a part of our platform; - Warehouse Management System - WMS - Order Management System - OMS - Shipping Solutions



## Shipedge Pros & Cons
**What users like:**

- Users find Shipedge to be an **incredibly user-friendly platform** , benefiting from intuitive navigation and responsive support. (3 reviews)
- Users praise Shipedge for its **comprehensive inventory management** , seamlessly integrating various complex functionalities for efficient warehouse operations. (2 reviews)
- Users value the **responsive and collaborative support** of Shipedge, enhancing their overall experience with the platform. (2 reviews)
- Users find Shipedge to be **incredibly user-friendly** , appreciating its intuitive navigation and responsive support. (2 reviews)
- Users value the **automation capabilities** of Shipedge, which streamline warehouse management through comprehensive features and constant innovation. (1 reviews)
- Business Growth (1 reviews)
- Continuous Improvement (1 reviews)
- Customer Experience (1 reviews)
- Customer Service (1 reviews)
- Users appreciate the **responsive and collaborative support** from Shipedge, enhancing their experience with the platform. (1 reviews)

**What users dislike:**

- Users face **integration issues** with Shipedge, leading to manual processes and poor communication during setup. (2 reviews)
- Users find the **steep learning curve** of Shipedge a challenge, complicating the training and implementation process. (2 reviews)
- Users find the **user interface somewhat outdated** , affecting usability and necessitating ongoing training even after launch. (2 reviews)
- Users face **data management issues** with Shipedge, particularly in return processing and syncing with WooCommerce. (1 reviews)
- Users find Shipedge to be **expensive** due to hidden fees and unresponsive customer support during the setup process. (1 reviews)
- Users find the **export issues** frustrating, leading to manual updates and complicating their order fulfillment process. (1 reviews)
- Users find the **inefficient manual processes** daunting, especially with returns and order tracking management. (1 reviews)
- Insufficient Training (1 reviews)
- Users struggle with **label issues** , finding the return process cumbersome and facing syncing problems with Woocommerce. (1 reviews)
- Order Management (1 reviews)

## Shipedge Reviews
  ### 1. Customizable one stop portal with incredibly responsive support assets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about Shipedge?**

Shipedge is an incredibly user-friendly platform. Navigation is intuitive and the prepopulated reporting library is extensive. The highest value benefit for me though, is the Shipedge support assets. Shipedge support is responsive and collaborative, they have been a joy to work with.

**What do you dislike about Shipedge?**

The only slight downside to shipedge is that the platform is so extensive in its capabilities that full training prior to go live is nearly impossible. Training and familiarization with the system will be an ongoing process out of necessity.

**What problems is Shipedge solving and how is that benefiting you?**

Shipedge allows us to expand our offerings to our current and future client base. We have become exponentially more marketable after implementing.

  ### 2. Management in a single channel

**Rating:** 4.0/5.0 stars

**Reviewed by:** Clarissa B. | Gerente de relacionamento, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Shipedge?**

Ease of management in a single channel, agility

**What do you dislike about Shipedge?**

As it has many features, it is not always so easy, you need training, videos to assist.

**What problems is Shipedge solving and how is that benefiting you?**

Problems in communicating with other platforms, agility, and order tracking

  ### 3. Several issues experience at the start without enough technical or customer support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about Shipedge?**

it is a straightforward and simple to use tool for fulfilling orders

**What do you dislike about Shipedge?**

i don't like the process of initiating returns or return labels. also we encountered some issues syncing SE to our Woocommerce and so right now, we have to manually add the tracking numbers to all orders and fullfill them in Woocommerce.

**What problems is Shipedge solving and how is that benefiting you?**

inventory and shipping orders

  ### 4. A 360° solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay S. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Shipedge?**

The software is consistent and robust. Innovation is constant, and new features/integrations are released from time to time. Warehouse management is a complex topic and involves a large body of knowledge that needs to be converted into functionalities in software like a WMS. In this sense, Shipedge’s solution is comprehensive. It involves the entire warehouse management chain, from Inventory Management by Expiration Date, through cartonization and Serial Number Tracking, to Inventory Lot Control. They offer a complete solution that delivers quality and contains all the necessary features to manage simple to complex scenarios

**What do you dislike about Shipedge?**

This is more or less a personal matter, but. I would like to see an evolution of the software interface to be more in line with recent approaches to usability. Although the interface may not be the most “fresh,” it allows workflows to be completed rapidly.

**What problems is Shipedge solving and how is that benefiting you?**

When your operation is small, you want something surgical, objective and cost-beneficial. When your business grows and evolves to a medium or large-scale operation, you want a complete and comprehensive solution that can meet your demands quickly and simply without having to integrate a lot of products to get a solution that works for your scenario. Scalability is incredibly important for eCommerce brands. Taking all of this into consideration, Shipedge was a no-brainer. They offer a comprehensive package that meets all my warehouse management and eCommerce management needs, and this is a must for eCommerce.

  ### 5. Overpromised, underdelivered, and ghosted us.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Wireless | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Shipedge?**

Shipedge software looked like there was some smart order routing and the ability to integrate with other marketplace channels. Assumed it could perform basic functions to manage inventory.

**What do you dislike about Shipedge?**

Software does not integrate with Channel Advisor, shipping is not free (there are some added fees based on transaction counts), there is a disconnect between the sales process and implementation, knowledge is not shared among staff, implementation process is not very helpful - could have been more responsive and helpful with setup. After two weeks into implementation we knew it was not going to be a good fit and requested to cancel and get a refund. After that, they never responded to any messages. I attempted several times and not one response. This is a total scam and unprofressional in my view. I would never refer anyone to them. Save yourself the trouble and headache.

**What problems is Shipedge solving and how is that benefiting you?**

None. They will sell you by saying they have close relationships to other providers and were involved in backend development with key partners. I have a hard time believing that now.

  ### 6. Glitchy - Be careful

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2021

**What do you like best about Shipedge?**

The software is fairly robust had it worked as expected. The concept of having warehouse, inventory and shipping under one umbrella was attractive.

**What do you dislike about Shipedge?**

Dealt with glitches for more than a year before it was too costly to stay on. Several glitches amounted to thousands of dollars. Customer service was half decent if you could get ahold of them, but never seemed to solve anything completely. I think these guys bit off more than they could chew.

**What problems is Shipedge solving and how is that benefiting you?**

We finally left. We still have issues with them billing our account.

  ### 7. ShipEdge

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2018

**What do you like best about Shipedge?**

With ShipEdge, there is easy integration from other platforms. It is a simple way for multiple users to process orders. I like that our warehouse uses them, and they handle all of our orders from multiple platforms. 

**What do you dislike about Shipedge?**

ShipEdge is decently user friendly, but the look of their layout is not pleasing to the eye. 

**What problems is Shipedge solving and how is that benefiting you?**

ShipEdge provides shipping and processing of all of our physical products.

  ### 8. Excellent software for ecommerce companies and 3PLs!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2018

**What do you like best about Shipedge?**

The user interface is very simple, which I like. It has a lot of features that are above my pay grade, so if you're discerning, Shipedge will likely live up to your expectations. However, if you're like me and need something that you can teach to someone within 30 minutes and have them up and running, this is very good for that as well. Also, Shipedge's service is great! I can pick up the phone and get someone knowledgeable within seconds.

**What do you dislike about Shipedge?**

Some of the terminology wasn't what we were using, but it didn't take but a few minutes to get a thorough understanding. I feel like the reporting could use some improvements.

**Recommendations to others considering Shipedge:**

Don't be afraid to ask questions. The team at Shipedge was very helpful and seemed to enjoy the customer service side of things. A rarity in this industry.

**What problems is Shipedge solving and how is that benefiting you?**

Shipedge has been great for handling cross-platform inventory between Amazon, eBay, Rakuten, and so on. Plus, it gives a portal for my clients to log into and manage their own inventory and shipping options without our involvement. Good stuff!


## Shipedge Discussions
  - [What is ShipEdge used for?](https://www.g2.com/discussions/what-is-shipedge-used-for)

- [View Shipedge pricing details and edition comparison](https://www.g2.com/products/shipedge/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+08%3A07%3A44+-0500&secure%5Bsession_id%5D=f87412f8-5c33-417e-9354-f84891e8074d&secure%5Btoken%5D=8055cacb144753ad13ab5715c27fca6132929827f58c076450aea4e633a6e243&format=llm_user)

## Shipedge Features
**Management - Multicarrier Parcel Management Solutions**
- Third-Party Integration - Multicarrier Parcel Management Solutions
- Label Printing - Multicarrier Parcel Management Solutions
- Multiple Carriers - Multicarrier Parcel Management Solutions
- Customer Information Database - Multicarrier Parcel Management Solutions
- Flexible Billing - Multicarrier Parcel Management Solutions
- Shipping Management - Multicarrier Parcel Management Solutions

**Planning**
- Picking Methods
- Documents
- Locations
- Scheduling

**Supply Chain Operations**
- Warehousing
- Transportation
- Inventory Management

**Labels**
- Label Printing
- Return labels
- Bar codes

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Warehouse Definition**
- Locations
- Visualization
- Warehouse Slotting

**Barcode support**
- Symbologies
- Serialization
- Standard formatting
- Printing
- Integrations

**Order Entry**
- Entry
- Register
- Notifications

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Operations**
- Optimized Business Operations
- Data Synchronization

**Execution**
- Voice
- Mobile
- Adjustments

**Customer Management**
- Customer Portal
- Visibility
- Billing

**Reporting**
- Reports & Analytics
- Data Transfer Tools

**Order management**
- Order tracking
- E-commerce integrations
- Manage orders
- Order Status

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Logistics**
- Cross Docking
- Receiving
- Pick & Pack

**Design**
- Label formats
- WYSIWYG editor
- Color editor
- Graphics import
- 1D and 2D barcodes
- RFID Encoding

**Order Tracking**
- Shipping
- Tracking
- Backorder

**Inventory**
- Order Fulfillment
- Catalog Management
- Product Intelligence

**Analytics**
- KPIs
- Dashboards
- Custom Reports

**Carrier and rate management**
- Quick rate comparison
- Vendor availability
- Flat rate services

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Analytics**
- Worker performance
- Error Tracking
- Procurement analytics

**Inventory Management**
- Stock Levels
- Flow Of Goods
- Reserving Goods

**Platform**
- Regulation Compliance
- Multichannel Publishing
- Accounting Reports
- Marketplace Integration

**Inventory management**
- Low stock alerts
- Automated inventory orders
- Assign suppliers

**Inventory Management**
- Customer Portal
- Cycle Counting

**Customer Management**
- Order Status
- Information Access
- Email Notifications

**Processing**
- Internationalization
- Order Management
- Scan and Ship 

**Reports**
- Shipment reports
- Inventory reports
- Unshipped products

**Subscription Management**
- Payment Data
- Payment Gateway
- Billing
- Automatic Payments

**Agentic AI - Order Management**
- Adaptive Learning
- Natural Language Interaction

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

**Omnichannel Features **
- Retail Management
- POS Integration
- Social Media Integration
- Customer Service Integration
- Marketing Tools
- E-commerce Integration
- ERP Integration

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