# Remedly Reviews **Vendor:** Remedly **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 18 ## About Remedly Remedly is all of the software your practice needs in one cloud-based solution. Tackle scheduling, invoicing, electronic medical records, billing, marketing, inventory management, and more -- all in one system. Spend more time with patients instead of their charts by automating repetitive, manual data entry and streamlining workflows. Remedly's HIPAA-compliant software includes EMR, Practice Management, Patient Portal, Revenue Cycle Management, Medical Billing, Analytics & Reports, Marketing. ## Remedly Pros & Cons **What users like:** - Users commend the **ease of use** of Remedly, which simplifies managing appointments and patient records effortlessly. (6 reviews) - Users praise Remedly for its **exceptional efficiency** , streamlining clinic operations and enhancing patient care effortlessly. (4 reviews) - Users highlight the **user-friendly interface** of Remedly, enhancing convenience and efficiency in telehealth services. (4 reviews) - Users commend Remedly for its **efficient billing integration** that simplifies operations and enhances clinic management. (3 reviews) - Users value Remedly for its **comprehensive features** , enhancing efficiency and streamlining healthcare operations seamlessly. (3 reviews) - Document Management (3 reviews) - Efficiency Improvement (3 reviews) - Patient Care (3 reviews) - Users highlight the **automated Medicaid claims submission** by Remedly, significantly improving their billing efficiency and accuracy. (2 reviews) - Comprehensive (2 reviews) **What users dislike:** - Users find the **slow performance** of Remedly frustrating, impacting appointment management and access to patient records. (4 reviews) - Users report **technical issues** like slow interface and occasional glitches that disrupt workflow during busy times. (4 reviews) - Users experience **software bugs** that disrupt workflow and slow down the overall efficiency of Remedly. (3 reviews) - Users report **wait times and occasional technical glitches** with Remedly, impacting the efficiency of appointment management. (2 reviews) - Users experience occasional **booking issues** , such as wait times and technical glitches, though they are infrequent. (1 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) - Users experience **slow performance and complex data migration** , making onboarding and transitioning from existing systems challenging. (1 reviews) - Data Management Issues (1 reviews) - Difficult Setup (1 reviews) ## Remedly Reviews ### 1. Efficient and User-Friendly Healthcare Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Suhail S. | Web and Digital Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Remedly?** We've been using Remedly for a few months now, and it has significantly streamlined our clinic's operations. The software is incredibly user-friendly, with a simple interface that makes managing appointments, billing, and patient records seamless. The integration of EHR and practice management in one platform has saved us a lot of time and effort. What stands out the most is the customizable features, allowing us to tailor workflows to fit our specific needs. The customer support is also fantastic—always responsive and helpful with any issues we face. Remedly has definitely helped us enhance our efficiency and improve patient care. Highly recommended for any healthcare provider looking for a comprehensive practice management solution. **What do you dislike about Remedly?** While Remedly offers some useful features, there are a few areas where it falls short. The interface, though user-friendly, can be slow at times, causing delays in managing appointments and accessing patient records. We've also encountered occasional bugs that interrupt workflow, which is frustrating during busy clinic hours. **What problems is Remedly solving and how is that benefiting you?** Remedly is solving several key problems for healthcare practices by integrating Electronic Health Records (EHR), practice management, billing, and patient engagement into a single platform. This all-in-one approach reduces the need for multiple software systems, eliminating inefficiencies and minimizing errors from manual data entry. ### 2. Remedly is the best for you! **Rating:** 5.0/5.0 stars **Reviewed by:** Jon Ryan L. | Lead SMA / Technical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2024 **What do you like best about Remedly?** The best in automating tasks, improving efficiency, and providing a comprehensive solution, also aims to enhance the overall experience for both healthcare providers and patients. **What do you dislike about Remedly?** There is none I can think off that Remedly cannot satisfy me. **What problems is Remedly solving and how is that benefiting you?** It solves a lot of headaches for me. It streamlines my workflow, so I spend less time on paperwork and more time with patients. With its electronic health records, I can easily access patient history, track appointments, and manage prescriptions. ### 3. Great **Rating:** 4.5/5.0 stars **Reviewed by:** Adarsha K. | Security Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Remedly?** user-friendly interface and efficient telehealth services. Users appreciate the convenience of accessing medical consultations from home, especially for non-emergency issues. The platform's ability to connect patients with qualified healthcare professionals is also a plus **What do you dislike about Remedly?** minor issues, like wait times for appointments or technical glitches, but these appear to be infrequent **What problems is Remedly solving and how is that benefiting you?** It simplifies the process of submitting and tracking claims, also i can easily schedule and manage appointments online, minimizing wait times. ### 4. Comprehensive Healthcare Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Saud S. | Digital Marketing Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Remedly?** Intuitive User Interface and seamless telemedicine **What do you dislike about Remedly?** Occasional slow performance, limited reporting **What problems is Remedly solving and how is that benefiting you?** Problems Remedly is Solving: 1- Fragmented System 2- Time & Effort Saving 3- Inadequate Reporting and Analytics 4- Time-Consuming Administrative Tasks 5- Compliance and Security 6- Inadequate Reporting and Analysis Benefits: • Increased Efficiency • Enhanced Patient Care • Improved Financial Management • Stronger Patient Relationships • Data-Driven Decisions Overall, Remedly addresses critical challenges faced by healthcare practices, resulting in improved efficiency, patient satisfaction, and financial performance. ### 5. Explore of Remedly **Rating:** 4.0/5.0 stars **Reviewed by:** Tusar kumar S. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2024 **What do you like best about Remedly?** Remedly's system integrates with billing and inventory management, provides customizable templates, and enables e-prescriptions to over 60,000 pharmacies. That's the best features of it. **What do you dislike about Remedly?** While the software provides various onboarding options, such as self-onboarding and customer support-assisted onboarding, some users may find the transition from their existing system challenging. Data migration, even though supported, can still be complex for practices unfamiliar with technical processes. Implementation process. **What problems is Remedly solving and how is that benefiting you?** Billing and addressing the medicine name. ### 6. Remedly, "Your Health Simplified" **Rating:** 4.5/5.0 stars **Reviewed by:** Ayushi s. | Quality analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Remedly?** Remedly helps healthcare providers focus on what matters most - delivering exceptional patient care! **What do you dislike about Remedly?** By harnessing Remedly's power, you'll transform your practice into a well-oiled machine, prioritizing patient care and prosperity. **What problems is Remedly solving and how is that benefiting you?** Remedly helps healthcare providers focus on what matters most delivering exceptional patient care. It saves time, reduced costs and improve patient care. ### 7. Easy to use and integrate **Rating:** 4.0/5.0 stars **Reviewed by:** Divyanshu R. | L3 Technical Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2024 **What do you like best about Remedly?** Easy to use platform Helps to manage all things at one go Hassle free Helps to maintain large records **What do you dislike about Remedly?** Sometimes it's work slow that can be improved else it's nice overall. **What problems is Remedly solving and how is that benefiting you?** It is cheaper than any other platform Helps to manage clients and customer data at one go. Less chance of error. Boosting organization productivity. ### 8. review for remedly **Rating:** 4.5/5.0 stars **Reviewed by:** Apoorva a. | Information Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Remedly?** we can use this for multiple purposes so, we dont need to use different websites or tools like billing , scheduling etc..so it is easy to use and cost effective **What do you dislike about Remedly?** As far as i used, i didnot find any major concerns **What problems is Remedly solving and how is that benefiting you?** Managing alll stages in one go like billing and scheduling ### 9. Remedly is super friendly and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad A. | Cafm Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Remedly?** I like its userinterface and non complexity **What do you dislike about Remedly?** Little slow needs a little boost. Rest it needs to get rid of bugs **What problems is Remedly solving and how is that benefiting you?** Managing my customers. Creating easy solutions ### 10. it was amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Saman J. | Executive Environmental Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Remedly?** eloctronic heath report are very usefull **What do you dislike about Remedly?** the availability is low therefore advertising should increase **What problems is Remedly solving and how is that benefiting you?** nothing ### 11. Remedly Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Remedly?** Before working with Remedly, our company would manually enter claims into state Medicaid portals. Afterwards, when these portals produced a report showing the status of the submitted claims, the formatting of the data made our company have to move the information to an excel sheet by hand. This process was arduous and slowed both collections and our claim correction process. Working with Remedly has allowed our company to mass submit claims all at one time. In addition, Remedly produces their own reports in a way that allows us to instantly identify and correct faulty claims. Remedly has reduced our claim submission and correction process not by hours, but by days. The Remedly staff also meets with us weekly to ensure our needs are being satisfied. Response times to inquiries are fast and the staff are very friendly to work with. In addition, Remedly has taken certain projects off our hands where we originally believed we were going to have to end up doing it on our own. This above and beyond work is an added bonus to working with Remedly. As a Billing Process Manager, the biggest perk about working with Remedly is Remedly's ability to instantly format data and show exactly which claims were denied, partially paid and paid in full. Having the data neatly presented allows us to instantly go back and correct issues. The correction process was an absolute pain prior to working with Remedly as previously mentioned. I am quite satisfied with my experience working with Remedly. **What do you dislike about Remedly?** At this time, I have no issues with Remedly. If there are any requests, Remedly takes them into consideration and either adds or adjust their interface for us. **What problems is Remedly solving and how is that benefiting you?** Remedly has allowed us to submit, identify errors and correct claims at a significantly faster rate than before. ### 12. Remedly Claim / Remittance System is a Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Remedly?** Remedly has been a game-changer for our company, making it easy to send Medicaid claims to different Payors in multiple states. We use Zoho CRM to create these claims, and Remedly takes care of grabbing them every night for updates and sending them where they need to go. Before Remedly, dealing with payments was a headache. Payors could only give us remittance info in one huge PDF file (without an ability to export as a spreadsheet) and bundled all the payments into one check with no reference on the check to which claims it goes to. This made it really tough for our Accounting team to keep things straight. But Remedly's remittance report is a lifesaver. It gives us a simple spreadsheet that breaks down each claim, its details, and which check number we got from the Payor. That's made our reconciliation process much smoother. Just these improvements have saved us a ton of time and cut down on errors from manual data entry. **What do you dislike about Remedly?** In the beginning of using Remedly, we had some requests that would make our daily tasks easier to navigate and execute (around user interface and experience). Remedly has added those features for us, so it's better now. But, I can't stress enough how awesome the Remedly team has been. They're there for us every step of the way. We chat with them every week to talk about how things are going and what they can do to help us. They actually listen to our suggestions for improvements and put them into action quickly. It's a much different experience from dealing with other software companies where our requests get lost in a black hole. If you ever run into an issue or concern, Remedly has your back. **What problems is Remedly solving and how is that benefiting you?** I mentioned this previously: Before Remedly, dealing with payments was a headache. Payors could only give us remittance info in one huge PDF file (without an ability to export as a spreadsheet) and bundled all the payments into one check with no reference on the check to which claims it goes to. This made it really tough for our Accounting team to keep things straight. But Remedly's remittance report is a lifesaver. It gives us a simple spreadsheet that breaks down each claim, its details, and which check number we got from the Payor. That's made our reconciliation process much smoother. Just these improvements have saved us a ton of time and cut down on errors from manual data entry. ### 13. Highly configurable and customizable medical billing system **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Remedly?** We are a fast-growing company providing services covered by Medicaid. Every state we offer services in uses a different method for electronic billing. Remedly has helped us automate Medicaid claims submission for two states and is helping us automate several others. Remedly developers worked directly with our Operations personnel to custom create the billing solutions we needed. **What do you dislike about Remedly?** Nothing specific to dislike. Remedly is a young company and still developing its billing solution. When a feature we needed was missing, they created it for us. **What problems is Remedly solving and how is that benefiting you?** Remedly is helping us automate our Medicaid claims submission and billing. By using Remedly to automate claims submission, we are able to submit Medicaid claims much more quickly and at a much lower cost than a billing specialist. ### 14. best ticketing system **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan M. | Mac Admin/Jamf Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Remedly?** Remedy is a great source for tracking works done and tickets issued for any queberk systems. Makes sure the user gives complete details if the event or events before moving onto the next step in setting up or closing a ticket or even escalating a ticket. **What do you dislike about Remedly?** the knowledgebase system lacks a lot in detail for users to search up items **What problems is Remedly solving and how is that benefiting you?** Remedy is a great source for tracking works done and tickets issued for any queberk systems. Makes sure the user gives complete details if the event or events before moving onto the next step in setting up or closing a ticket or even escalating a ticket. ### 15. Remedly is extremely user-friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Jason W. | Coding and Billing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Remedly?** Remedly is very easy to use and intuitive. **What do you dislike about Remedly?** Some areas are not easy to edit or correct. **What problems is Remedly solving and how is that benefiting you?** Remedly is helping separate the medical side of the business from the medical spa side. It allows us to keep patients, finances, and services organized. ### 16. Best one stop solution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2023 **What do you like best about Remedly?** Remedly is the one stop solution for all the medical problems. It is a platform that saves time and money and also the resources in managing the clinic. It helps in completing the daily task Easily At 1 place **What do you dislike about Remedly?** Remedly is a very good Platform Which helps with everything and is also easy to use but we should have option to integrate other software and also can improve the customer support. **What problems is Remedly solving and how is that benefiting you?** Redmedly helped in managing day to day clinic needs and also make everything come at one place. Reduced the time and resources of people engaged in day to day work. ### 17. Remedly Opinions **Rating:** 5.0/5.0 stars **Reviewed by:** Javier D. | Contractor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2023 **What do you like best about Remedly?** Its ease of registering and carrying out transactions to other countries **What do you dislike about Remedly?** I can't ship from Colombia to the United States **What problems is Remedly solving and how is that benefiting you?** The option of having a doctor in your pocket ### 18. Excellent Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Remedly?** It's a true all-in-one. There's no hidden fees or useless functions. **What do you dislike about Remedly?** I don't like that I had to leave the practice using it! **What problems is Remedly solving and how is that benefiting you?** We were able to eliminate 4 different software vendors. We were paying for a scheduler, an EMR, a photo management program, and a billing program. With them it was just one. ## Remedly Discussions - [What is Remedly used for?](https://www.g2.com/discussions/what-is-remedly-used-for) - [View Remedly pricing details and edition comparison](https://www.g2.com/products/remedly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+07%3A38%3A19+-0500&secure%5Bsession_id%5D=f107fbab-ff2a-49a5-961b-9c2aa4ddd6ab&secure%5Btoken%5D=4f882dbad9e92625e0e75f0785680b5f5d37d47b75bd77f29a7160f22aee1009&format=llm_user) ## Remedly Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Efficiency ** - Claims Data Automation - Healthcare Claims Management - Electronic Submissions - Healthcare Claims Management - Clearinghouse Integration - Healthcare Claims Management - Claims Process Workflow - Healthcare Claims Management **Clinical Workflow Management** - Multiple Medical Provider Access - Meaningful Use Reporting - Clinical Documentation **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Business Management** - Inventory Management - Merchant Services - Appointment Scheduling - Employee Management **Agentic AI - Medical Billing** - Natural Language Interaction **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Accuracy** - Claims Resubmission - Healthcare Claims Management - Patient Data Security - Healthcare Claims Management - Claims Scrubbing - Healthcare Claims Management **Patient Health Information Management** - ePHI Storage - Interoperability **Added Efficiencies** - Integration with EHRs - Integration with Billing Software - Patient Information Management **Marketing** - Client Communications - Loyalty Management - CRM **Practice Management** - Patient Records - Photo Management - E-Prescribing and Lab Orders - Patient Portal - Insurance Billing **Agentic AI - EHR** - Autonomous Task Execution **Platform Tools** - Reporting and Analytics - Healthtech Integrations ## Top Remedly Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (895 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)