Qonto Reviews & Product Details

I don't know, I didn't had the time to appreciate anything Review collected by and hosted on G2.com.

When I was setting up my company, I deposited my capital in a blocked account with Qonto. Not only did it take several days to validate this deposit, but even after my company was officially registered—and despite Qonto’s promise to release the capital within three days of receiving the Kbis—my funds are still unavailable five days later.

When I call their customer service, as soon as I ask to speak to a manager, they either hang up on me, put me on hold (I waited 45 minutes before giving up), or pretend they can’t hear me anymore. After five days of waiting, when I asked why my capital still wasn’t available, they told me the notary was on vacation—as if that were a valid excuse!

I’ve sent multiple emails to Qonto’s support team, but I haven’t received a single response. I still don’t know when the notary will return from vacation—or if they’ll even bother to review my file (assuming they don’t fall ill in the meantime) and finally release my capital. I have no idea when I’ll actually get my money back.

In short, if you have an issue with Qonto, don’t expect help—because their call center staff are incompetent, give conflicting information, and refuse any discussion beyond “please be patient.” Review collected by and hosted on G2.com.

A simply and efficient financial tech application running both on desktop and mobile. Many features can be activated with a simple click and all is fast. I use the app Qonto many times a week to review the position of the account. Review collected by and hosted on G2.com.

nothing at the moment. I think that Qonto is one of the best app on the market. But... the customer support was unable to help me several times: in the end, I gave up using customer care. Review collected by and hosted on G2.com.

I appreciate the simplicity of invoice editing with Qonto, it's very simple. The accounting tracking is also simple and can be shared with my accountant, which is a big advantage. Invoices can be pre-established, saved, and sent directly to suppliers or clients, which facilitates the process. Recently, the ability to make transfers to India has been a big improvement for me, as it was a concern before. The initial setup with Qonto was simple but professional and everything was OK. Review collected by and hosted on G2.com.

Before, I couldn't make transfers to India - a big problem for me. What I would like: for Qonto to offer us interesting investment options. Review collected by and hosted on G2.com.

I used Qonto from the creation of my company to easily manage my company's bank account. I really appreciate the simplicity, efficiency, and speed of processing. When creating my company, it was extremely simple and smooth, and everything was completed in 7 days. I like the online or mobile interface, which allows me to instantly perform all the routine operations I need for my business. The initialization of Qonto was very simple, without any difficulty, and I would unhesitatingly recommend this service with a rating of 10. Review collected by and hosted on G2.com.

The interface could still be simplified. The UX is not yet ideal. There is also a recurring bug, I cannot read the PDFs (supporting documents) I uploaded online (Safari on MacBook). I am forced to download them to read them. Review collected by and hosted on G2.com.

I like the dynamism and speed of responses from Qonto, as well as the sense of security it offers me. They resolved issues with unrecognized charges and attempts of fraudulent charges without hesitation. When I had a problem with a card, they sent me another one in just 2 days, making me feel supported and never in difficulty. The initial setup was immediate and very easy, thanks to the step-by-step guide they offer. Even the document verifications are quick, an excellent service. Review collected by and hosted on G2.com.

So no yes yes if it could also integrate a system like a cloud-based factor where I can fully manage my accounting and not just limit to storing invoices for purchases, let's say it would be extraordinary and I think 99% of companies would use it. Perhaps even increasing the fee. Review collected by and hosted on G2.com.

I use Qonto as a self-employed entrepreneur for efficient and centralized management of invoices, from their creation to their tracking. The invoicing tools integrated with payment tools are a big plus because traditional banks do not offer this service with their business account packages. Additionally, Qonto is super easy to use with invoices that comply with standards in France, and has switched to electronic invoicing, which is great! I am also very satisfied with the payment solutions offered through the app. The service is impeccable, the offer is very comprehensive and professional, while being easy to understand for beginners like me. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I appreciate that Qonto is very helpful for making transfers and chasing invoices. It matches the existing invoices to the transactions, which is also very helpful. This feature allows me to track them easily, and it helps me know which members have been paid and which have not. Review collected by and hosted on G2.com.

I think that the tasks feature is not really relevant to me because the tasks that should be assigned there to me are not there. Also, I feel like the notifications, the event notifications, are a bit annoying, and I would like Qonto to make summarized notifications. The initial setup was not easy. I didn't find the staff helpful. I felt like they were not professional. They asked me to share legal documents via email even though I had already shared them when I opened the account on the Qonto portal. I also received some rude phone calls from the staff asking me to share more details, which I had already shared before. Review collected by and hosted on G2.com.

I greatly appreciate the ease of use of Qonto as well as its price. Managing the company becomes simple online thanks to its ergonomics. I like receiving immediate notifications of expenses and income. The integration with Dougs is seamless, and the initial setup is quick. Everything is done online, which makes the installation very convenient. Review collected by and hosted on G2.com.

I find that there is a lack of clarity regarding the account's yield. It seems that the option is only valid from a certain amount due to the service cost. There is no simulation to estimate at what account balance the service fees apply. Moreover, sponsorship is not valued, although sponsorship is well considered on Dougs. Review collected by and hosted on G2.com.