# Mokapen Reviews
**Vendor:** Mokapen  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2
## About Mokapen
Mokapen is an Italian collaboration platform with integrated CRM to allow companies and professionals to manage their collaborations through the creation of organizations, thus managing projects and tasks, tickets and contacts shared with their customers, partners and suppliers. The modules present are: - Task and Project Management, to manage tasks and projects with members and guests. - Leads Management, to manage contacts and companies - Sales Funnel and deals - Ticketing - Reports




## Mokapen Reviews
  ### 1. Suitable for handling requests from customers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laura P. | Treasury Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2024

**What do you like best about Mokapen?**

It will gave me the ability to easily form project teams, assign tasks and control the progression of all these works at one place. These eliminated the problem of exclusion and kept all the personnel informed in a concise and efficient manner.

**What do you dislike about Mokapen?**

Integrating CRM was uncomfortable and gave a quite off sense of its functionality. Converting the data appeared monotonous and creating sales performance reports lacked thoroughness occasionally

**What problems is Mokapen solving and how is that benefiting you?**

In the internal project management and collaboration, Mokapen performs well. It also cuts back and forth to the extent of using different tools for business tasks and additional form of communication.

  ### 2. It was amazing collaboration platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dhananjay W. | Management Trainee Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2024

**What do you like best about Mokapen?**

Mordern is easy to use and to manage entries with huge data. It is easy to implement and having great customer support.

**What do you dislike about Mokapen?**

Can expand for larger business process and it allows you to number application integration. can use on daily basis for multiple tasks

**What problems is Mokapen solving and how is that benefiting you?**

Its easy to reach directly to the interphase which is time saving and gives  your previous history review



- [View Mokapen pricing details and edition comparison](https://www.g2.com/products/mokapen/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+06%3A28%3A09+-0500&secure%5Bsession_id%5D=3a0cc99c-429a-4c0e-afe1-fdc628508e7f&secure%5Btoken%5D=d2d2f79c3120494c4806828e51950e1481bec6fb8edc91cef8bf0677721b13f1&format=llm_user)

## Mokapen Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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