Having used the platform regularly for restaurant operations, this reviewer finds it very easy to use with strong customer support and a smooth onboarding process. Limited customization options and high pricing were noted as drawbacks.
View Full ReviewBentoBox makes it as simple as possible to get a high quality website for your restaurant. It provides you with all the necessary tools to be able to promote yourself while also protecting you and being ADA friendly. Review collected by and hosted on G2.com.
Depending the size of your operation, the scalability can be a hassle and there may be slight limitations in what you want to add to your website. The website are built on templates so you can customize just about anything, but changing a website with a new template can cause issues. Review collected by and hosted on G2.com.
Easy to make updates for staff who are not tech savvy Review collected by and hosted on G2.com.
Doesn't automatically work on SEO for you, everything else is extra Review collected by and hosted on G2.com.
BentoBox is easy to navigate and a great tool with lots of value. Not only is the system is to navigate, its easy to figure out and if i ever have any questions, their support staff is easily accessible and replies within 24 hours. I wasn't familiar with BentoBox or received any training, but was able to figure it out pretty quickly. Review collected by and hosted on G2.com.
I cant' think of anything I would change. We wanted to do some tracking and didnt know how to input the coding; we had to set up a call between our agency and BentoBox and it sounded like something they had to do (not something we'd be able to do).
The only content thing I would change, we have a product locator on our site and we can only have one (we are a restaurant chain with 7 locations AND have At Home products in 100 grocery stores). The way the system is, we can only have one locator, which has to include all of these locations. It'd be nice to have separate one - OR if only one, having the ability to put icons of products available at said stores as a visual. Review collected by and hosted on G2.com.
ease of use, ability to manage payments, websites etc. Review collected by and hosted on G2.com.
cost could be more competitive, being able to consult for clients also is an opportunity Review collected by and hosted on G2.com.
This product is definitely simple. In an age where everyone is using technology for their businesses, it needs to be simple and easy for everyone to use. Bento Box is very simple to use Review collected by and hosted on G2.com.
I can’t really think of any issues I have faced with it. Review collected by and hosted on G2.com.
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