7shifts Reviews & Product Details

We’ve been using 7shifts at Engrained Brewing Company for several years now, and it’s been an absolute game-changer for managing our team. The platform makes scheduling fast, intuitive, and accurate. I love how easy it is to forecast labor costs, track punches, and communicate with the team all in one place.

The integration with payroll has streamlined our process tremendously — no more manual entry or back-and-forth corrections. The mobile app keeps everyone connected and accountable, and employees appreciate how easy it is to see their shifts, swap if needed, and track hours.

We also use the tasks component for team checklists which has been great for driving accountability. The logbook feature is also great as it helps our management team communicate across shifts.

The 7shifts support team has also been excellent — responsive, knowledgeable, and genuinely invested in helping us get the most from the system.

Overall, it’s one of the best technology investments we’ve made as a restaurant. It saves time, improves communication, and gives me the visibility I need to run the business more efficiently. Highly recommended to any restaurant looking to simplify operations and take scheduling to the next level! Review collected by and hosted on G2.com.

The only challenge we had with 7Shifts is intermittent syncing with our POS system. Prior to running payroll I frequently have to resync time clock entries and sales don't always update accurately or all. Review collected by and hosted on G2.com.

I find 7shifts incredibly straightforward to set up and use, which makes it easy to navigate, a standout feature for me. It has transformed how I manage shifts, enabling me to see all employee schedules in one place and simplifying the process of delegating shifts and checking availability. The convenience of allowing employees to request time off and pick up shifts directly through the app adds tremendous value, avoiding the need to juggle between texts and emails. All operations are centralized, making my managerial tasks smoother and more efficient, and these features collectively enhance my productivity. These aspects of 7shifts make it a tool I am confident in recommending to others, as reflected in my high satisfaction and likelihood of repurchase. Review collected by and hosted on G2.com.

I'm not entirely sure what changes to suggest for 7shifts, but I feel it could possibly benefit from the ability to add more information within its platform. Review collected by and hosted on G2.com.

We added on Payroll and Tips Distribution and love it. Review collected by and hosted on G2.com.

Paying J1s while their social security card is pending. You used to be able to do this and now you can not. Review collected by and hosted on G2.com.

I have been using 7shifts for seven years primarily for scheduling, and I find it very easy to set up and manage, making my experience seamless. The system effectively solves scheduling issues, enabling me to easily manage a large group of employees with different personal and professional commitments such as work, school, and personal life. I appreciate the features like time off requests, trading shifts, and the manager log, which are all helpful for maintaining operational efficiency. The affordability of the service makes it a great choice, along with its convenience and ease of use. There are many useful features that make the overall operation much more efficient, and I would definitely consider repurchasing due to these factors. Finally, I rated my likelihood to recommend 7shifts to others as a ten, reflecting my satisfaction and trust in the service. Review collected by and hosted on G2.com.

Sometimes it doesn’t update right away which is frustrating. Review collected by and hosted on G2.com.

I have been using 7shifts for scheduling, and I appreciate how it allows me to customize the interface to better fit my needs. Initially, the setup was challenging due to the vast array of tools available, but the training provided was excellent and really helped me understand how to utilize the tools effectively. The person conducting the training was amazing, which made a big difference. I've found the customization features particularly helpful because they include important details like my labor and sales numbers at the bottom, which aids in making more informed decisions. Although I switched from another vendor, the experience with 7shifts has been positive, and I definitely see the benefits. I would recommend 7shifts to others, rating it an eight out of ten for its overall usability and helpful features. Review collected by and hosted on G2.com.

I found the setup process of 7shifts to be initially challenging due to the abundance of tools available. This overwhelmed me at first, although the training provided was helpful in understanding and personalizing the scheduling tools. Even though the training was beneficial, the initial complexity of the setup made it a difficult start. Review collected by and hosted on G2.com.

nothing new has been relevant in canada, tip pooling an such is restricted to the US Review collected by and hosted on G2.com.

features are becoming more transacationary. having to pay to upgrade what is little more than simple things is excessive when other companies are offering more in depth features Review collected by and hosted on G2.com.

I really enjoy the ability to message our entire company in one message. Review collected by and hosted on G2.com.

Scheduling is not as easy to use at first Review collected by and hosted on G2.com.

Attendance reporting and ease or mobile app Review collected by and hosted on G2.com.

formatting of attendance reporting. A CSV file would be very helpful Review collected by and hosted on G2.com.

It has been not only a valuable scheduling tool for our staff but a great communication tool for our teams to use. Review collected by and hosted on G2.com.

Sometime we run into issues when trying to re-onboard former employees and have to reach out to support to resolve the record. Review collected by and hosted on G2.com.

It is easy to see the schedule at a glance, and the colors/letters make it obvious what each position is. 7shifts is great for posting announcements and messages, and targeting them to specific positions. Review collected by and hosted on G2.com.

Sometimes if there are a lot of employees and you want to go forward a week, you have to scroll back down to get back to the same section. Review collected by and hosted on G2.com.