The wide range of eBay listing and management tools initially looked promising and was what attracted me to 3Dsellers. Unfortunately, my onboarding experience completely changed my mind Review collected by and hosted on G2.com.
I disliked the onboarding experience and the lack of any meaningful escalation process. A confirmed training session was canceled by email with only one hour and 34 minutes’ notice, despite having been confirmed earlier that morning. When I raised concerns about the disruption, the response was rude, defensive, and condescending rather than helpful or accountable.
The project manager was also the head of sales and handled the complaint about his own conduct. Support is limited to chat and email, with no telephone support for urgent issues. The entire experience gave me little confidence that my business would receive timely, professional assistance if something went wrong. Review collected by and hosted on G2.com.
