--- title: 1Channel Reviews meta_title: '1Channel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how 1Channel works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 68 scale: '5' date_modified: '2026-11-11' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

1Channel Reviews & Product Details

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Pricing

Pricing provided by 1Channel.

Starter

Free Trial
5 Users Per Month

Essential

$10.00
Per Month

User Insights

Average based on 68 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

1Channel Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is 1Channel, and what problem is it built to solve?

1Channel is a SaaS platform for distribution, sales, and retail execution teams to manage operations in one system. It addresses the need for field visibility, structured approval workflows, and automated reporting without relying on separate tools.

What languages does 1Channel support?

1Channel supports 1 language: English.

What company sizes and industries is 1Channel the best fit for?

1Channel appears most relevant to teams managing field sales and retail or distribution operations, with reviewer presence clustering in mid-market and enterprise organizations. Retail, marketing and advertising, and consumer goods are among the industries represented most often.
  • Company size — Mid-market: Teams with 51–1,000 employees.
  • Company size — Enterprise: Organizations with more than 1,000 employees.
  • Industry — Retail: Reviewers describe sales, merchandising, and field activity workflows.
  • Industry — Marketing and advertising: Reviewers describe field execution, reporting, and team tracking.
  • Industry — Consumer goods: Reviewers describe sales and distribution operations.

What customer support options does 1Channel provide, and how do users find the overall support experience?

1Channel support is available through chat, email or help desk, and phone support. Users describe the support experience as responsive and helpful, particularly when resolving issues or advising on reporting and custom requirements.

1Channel Reviews (68)

Reviews

1Channel Reviews (68)

4.8
68 reviews

What do users say?

Generated using AI from real user reviews
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AK
Avinash K.
Mid-Market (51-1000 emp.)
"Best CRM Web and App for Salesperson"
5/5
What do you like best about 1Channel?

Assistive CRM is the perfect fit for our organization, but we were concerned about the complexity of implementing a new software solution. We looked at many CRM software available in the market but finally chose Assistive that offered us a solution that was easy to implement and customizable. The platform is flexible enough to meet our needs as they change over time. Review collected by and hosted on G2.com.

What do you dislike about 1Channel?

We have never been bothered by anything. Review collected by and hosted on G2.com.

Akash s.
AS
Akash s.
Program MIS Associate
Enterprise (> 1000 emp.)
"Perfect companion for Field sales team"
5/5
What do you like best about 1Channel?

Assistive is the best field sales CRM software that is easy to use and user-friendly. Thanks to Assistive, we are now able to create various dashboards for our field sales team, get real-time insights and do follow-up with clients. No opportunities are missed now and our sales team love using this application. Its intuitive mobile app operates online as well as offline to get reports or check team performance. I will recommend Assistive to all startups and enterprises. Review collected by and hosted on G2.com.

What do you dislike about 1Channel?

Assistive CRM is like a magic tool for our business, so there is nothing to say. Just we are not aware of its offline feature which is beneficial to us. And support team is very responsive. Review collected by and hosted on G2.com.

Ankit S.
AS
Ankit S.
Assistant Program Manager
Mid-Market (51-1000 emp.)
"Best CRM for Lead and Sales Funnel Management"
5/5
What do you like best about 1Channel?

In my opinion, Assistive is one of the best sales CRMs that comes with an intuitive UI and a mobile app. We switched to Assistive after using our in-house CRM and it has given us results beyond expectations. The simple and elegant UI and UX have helped our sales team close more deals hassle-free. An affordable CRM tool that provides lead management & sales funnels tracking. Review collected by and hosted on G2.com.

What do you dislike about 1Channel?

Assistive is an excellent sales CRM, nothing to dislike about it, along with having a very active support team. And their modules always keep enhancing which is something we admire the most. Review collected by and hosted on G2.com.

Abhimanyu P.
AP
Abhimanyu P.
Management Trainee
Mid-Market (51-1000 emp.)
"Great experience"
5/5
What do you like best about 1Channel?

Assistive is an excellent sales CRM with amazing benefits and infinite configuration option. Assistive CRM has helped us to streamline our sales and lead funnel management. I can track progress of each lead in the system efficiently, monitor field efficiency and their working hours. Also, the mobile dashboard has everything that I need, like I can pull out analytical reports, check the productivity of my team and check follow-ups. Assistive support team has helped us create custom solutions whenever needed and helped us in solving all our issues. Review collected by and hosted on G2.com.

What do you dislike about 1Channel?

There is nothing to dislike about this sales CRM software, I have been using this software for a year and till now have not faced any kind of issue. Review collected by and hosted on G2.com.

Response from Shivi Rastogi of 1Channel

Thank you so much Abhimanyu. We really appreciate that you are taking the time to share your valuable experience of using Assistive CRM with us.

Best regards,

Team Assistive

Mehvish D.
MD
Mehvish D.
Small-Business (50 or fewer emp.)
"Sales CRM for Every Business Field Teams"
5/5
What do you like best about 1Channel?

Assistive CRM is a comprehensive, customizable platform that has delivers powerful functionality to our business users. It’s easy to use, yet powerful enough to meet the needs of a full-fledged enterprise. We can tailor the solution to our unique business requirements and have been very pleased with its performance. Review collected by and hosted on G2.com.

What do you dislike about 1Channel?

Everything has been going smoothly so far, without any issues or challenges encountered. Review collected by and hosted on G2.com.

Ruchi G.
RG
Ruchi G.
Payroll Manager
Mid-Market (51-1000 emp.)
"Assistive-Sales CRM Software for all kind of Businesses"
5/5
What do you like best about 1Channel?

As a user of Assistive, I must say that this software is intuitive and user friendly, making it easy to navigate and utilize even for those employees who are not so technologically inclined. This software comes in handy to track leads from the first point of contact to conversion, ensuring no potential client is missed. Review collected by and hosted on G2.com.

What do you dislike about 1Channel?

There is nothing not to dislike. I don't find any loopholes. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Great B2B and D2C Sales CRM With Real-Time Analytics"
5/5
What do you like best about 1Channel?

Assistive is the ultimate field CRM for both D2C and B2B brands. Thanks to its advanced capabilities, we've been able to identify the most promising sales opportunities and have yet to lose a single deal since implementing this powerful tool. With its mobile app, we can easily generate custom reports and gain insight into the performance and productivity of our sales team. Overall, Assistive has proven to be an essential asset for our business's success. Review collected by and hosted on G2.com.

What do you dislike about 1Channel?

It's impossible to find any faults with this exceptional CRM application. Review collected by and hosted on G2.com.

VS
Vaibhav S.
Account Manager
Mid-Market (51-1000 emp.)
"A sales CRM to close more deals effectively"
5/5
What do you like best about 1Channel?

Assistive CRM has been a great addition for our business, it has helped us in streamlining leads and sales funnel. The CRM tool is easy to use due to its intuitive UI. Its infinite customization has helped us meet the needs of our customers. Additionally, it has maximized the productivity of our sales reps as it streamlined workflow. Review collected by and hosted on G2.com.

What do you dislike about 1Channel?

Assistive CRM has fulfilled all our expectations, so there is nothing I don’t like about it Review collected by and hosted on G2.com.

Puneeth s.
PS
Puneeth s.
Business Development Manager
Mid-Market (51-1000 emp.)
"Tailor Made CRM For B2B"
5/5
What do you like best about 1Channel?

Assistive is a better field CRM as we have tried other CRM also. This tool has helped us to find the right sales opportunities and since we have been using this CRM none of our deals have been lost. We can build custom reports from its mobile app and check the performance and productivity of the sales team. Review collected by and hosted on G2.com.

What do you dislike about 1Channel?

There is nothing to dislike about this CRM application. Review collected by and hosted on G2.com.

NB
Nitesh B.
Manager, Trade Marketing
Mid-Market (51-1000 emp.)
"Best Choice for Merchandising, Lead Capturing & SFA"
4.5/5
What do you like best about 1Channel?

Dedicated SPOC & Less turnaround time. Working with Channelplay has helped us in using a cost-effective tool at a mass level. With edge over selecting from various available report formats and engaging dashboards. Working in a startup requires things in quick turnaround time, Sakshi and the team have helped us in getting the tool developed in a such short time and taking maximum benefit from it.

We are able to capture daily visit details, new leads generated, and coverage of the sales team with daily merchandising activities all in 1 tool in simple and less complex, easy-to-use dashboards. Review collected by and hosted on G2.com.

What do you dislike about 1Channel?

Nothing to dislike, getting customised reports do take time initially. But once ready they solve the purpose and are fully worth the wait. As the data captured and showcased is clear and lot of required actions can be taken accordingly. Review collected by and hosted on G2.com.

Response from Shivi Rastogi of 1Channel

Thank you so much Nitesh. We really appreciate that you are taking the time to share your valuable experience of using Assistive CRM with us.

Best regards,

Team Assistive

Questions about 1Channel? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Sunny B.
SB
Sunny Bakolia
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Last activity over 4 years ago

how to get real time outstanding of parties

Pricing Options

Pricing provided by 1Channel.

Starter

Free Trial
5 Users Per Month

Essential

$10.00
Per Month
1Channel Comparisons
1Channel Features
Mobile User Support
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Case Management
Customer Support Portal
Call Center Features
Lead Management