# 1 EDI Source, an Epicor solution Reviews **Vendor:** Epicor **Category:** [Supply Chain Business Networks](https://www.g2.com/categories/supply-chain-business-networks) **Average Rating:** 4.2/5.0 **Total Reviews:** 28 ## About 1 EDI Source, an Epicor solution 1 EDI Source, an Epicor solution, is your ultimate partner in achieving seamless global business-to-business (B2B) communication and integration across supply chains and trading partner networks. Imagine having a solution that offers a comprehensive range of services tailored to meet your unique business needs, whether you require a standalone solution or integration into your existing ERP system. With 1 EDI Source, you get the flexibility of hosted, cloud-based, do-it-yourself approaches and fully managed offerings. This means you can choose the option that best fits your specific requirements, ensuring your business operates at peak efficiency. What sets 1 EDI Source apart is its ability to integrate smoothly with your existing ERP systems, enhancing operational efficiency without the need for extensive modifications. This solution supports global B2B communication, enabling you to connect with trading partners worldwide and streamline your supply chain processes. By automating and streamlining B2B communication, 1 EDI Source helps reduce manual processes, minimize errors, and improve overall operational efficiency. Plus, it provides real-time visibility into supply chain activities, allowing you to monitor and manage your operations more effectively, leading to significant cost savings. As an Epicor solution, 1 EDI Source is backed by a reputable provider known for delivering reliable and robust business solutions. Its scalability makes it suitable for businesses of all sizes, from small enterprises to large corporations. The comprehensive support services ensure that you have the assistance you need to maximize the value of your EDI solution. With its range of offerings, seamless integration capabilities, and adaptability, 1 EDI Source is a versatile and reliable tool for enhancing B2B communication and integration. It's a valuable asset for businesses looking to streamline their supply chain operations and improve overall efficiency. The solution's flexibility, reliability, and support make it an excellent choice for businesses aiming to enhance their digital presence and customer engagement. ## 1 EDI Source, an Epicor solution Pros & Cons **What users like:** - Users value the **responsive and knowledgeable customer support** of 1 EDI Source, ensuring quick and helpful assistance. (6 reviews) - Users value the **extensive support and seamless navigation** of 1 EDI Source, enhancing their EDI integration experience. (5 reviews) - Users praise the **ease of use** of 1 EDI Source, appreciating its seamless navigation and supportive customer service. (4 reviews) - Users value the **automation capabilities** of 1 EDI Source, enabling efficient processing of electronic transactions with minimal effort. (2 reviews) - Users value the **flexibility** of 1 EDI Source, enabling tailored processes to meet diverse business needs. (2 reviews) - Knowledgeable Support (2 reviews) - Users commend the **efficient supplier management** capabilities of 1 EDI Source, significantly enhancing team productivity and communication. (2 reviews) - Approval Process (1 reviews) - Communication (1 reviews) - Customization (1 reviews) **What users dislike:** - Users find the **limited customization** options frustrating, especially for transaction display and mapping tools. (2 reviews) - Users find 1 EDI Source's interface **not user-friendly** , citing complexity and an outdated design as major concerns. (2 reviews) - Users find the **poor interface design** of 1 EDI Source challenging, especially regarding navigation and visual clarity. (2 reviews) - Users face **resource limitations** requiring workarounds, as proactive management of project hours is lacking. (2 reviews) - Users find the **complex setup** of 1 EDI Source challenging due to navigation difficulties and non-intuitive mapping tools. (1 reviews) - Users find **difficult navigation** in 1 EDI Source, with complex tools and hard-to-read fonts impacting their experience. (1 reviews) - Inefficient Processes (1 reviews) - Lack of Customization (1 reviews) - Limited Flexibility (1 reviews) - Login Issues (1 reviews) ## 1 EDI Source, an Epicor solution Reviews ### 1. An effective and flexible EDI solution **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Business Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about 1 EDI Source, an Epicor solution?** 1 EDI allows us to customize our EDI transactions with our customers, adapting transaction documents to their individual requirements. 1 EDI's flexible job processing provides robust tools to integrate both incoming and outgoing transactions into our business processing systems. With 1 EDI, our electronic commerce transactions flow into and out of our systems with minimal human interactions. This allows us to process daily hundreds of electronic orders in a fully automated business process model. **What do you dislike about 1 EDI Source, an Epicor solution?** 1 EDI's transaction mapping tool is complex and sometimes difficult to navigate. Some of the mapping controls are not intuitive to use, especially as the inbound and outbound mapping tools work very differently. Additionally, some of the general UI features are not customizable when the need to be. In particular, when reviewing past transactions, the data is displayed in a relatively small proportionally spaced font. This makes reviewing the transaction data difficult for two reasons. First, the proportional nature of the font makes it difficult to distinguish between narrow letters, such as "I" (uppercase "i") and "l" (lower case "L") and a "|" (pipe character). Second, the small (about 9 or 10 point) font size exacerbates the difficulty of the proportional font. This display is not customizable to select a different font or font size. While you can double-click the display to export the data to an external text editor, this is an unwanted extra step when you are trying to review several transactions. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** 1 EDI allows us to participate in electronic commerce with our largest customers, including Amazon, Christian Book Distributors, Barnes and Noble, and many others. This frees our Customer Support staff to better serve smaller retail and ministry customers with personal interactions and support. ### 2. Ten years of success using 1 EDI Source **Rating:** 4.5/5.0 stars **Reviewed by:** Phil B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about 1 EDI Source, an Epicor solution?** I have been using EDI HQ and AS2 from 1 EDI Source (Now Epicor) since 2015. It is a very extensive and stable program using Microsoft SQL Server as its database. I use Microsoft SQL Server daily in my own software development work and find the open access to data to be extremely helpful. The support team at 1 EDI Source are experienced and always propose a workable solution to any issue I have submitted through their help system. The pdf reporting of EDI 810, 812, 850 and 864 segment types lend to excellent communication with the supplier I work with. The original implementation and upgrades have been flawless with the help of the support team. **What do you dislike about 1 EDI Source, an Epicor solution?** I think the user interface is dated. The visual interaction with the program could be improved by a re-designed UI with menu's that are more intuitive. This is not a major drawback because the only time I am on the program is to research a data problem. The help text needs to be moved from the "Wiki" and better integrated into the actual program. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** It a comprehensive solution that formats business purchase orders and invoices into proper EDI formats and facilitates communications between suppliers and vendors. **Official Response from Nicole Groenke:** > Thank you for your continued partnership, we're so glad you've been enjoying the products for this long! We have moved everything from the old Wiki to a new home, linked below, which you can access through EpicWeb as well as the product help menu. If you have any issues accessing the new Online Help please reach out and we'll help you get access. Thank you again for your feedback. ### 3. The support we receive is always quick and accurate **Rating:** 4.0/5.0 stars **Reviewed by:** RENEE B. | EDI Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about 1 EDI Source, an Epicor solution?** The software is super easy to navigate and makes sending and receiving documents seamless. When we do need support, we get an answer from a person quickly and it's always informative. We use the software daily and it meets all of our EDI needs. **What do you dislike about 1 EDI Source, an Epicor solution?** Sometimes it can take up to a week (after we've asked) to get the yearly license renewal sent to us. It would be nice if they offered multi year licenses so we don't have to update every year. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** The mapping software is so easy to use. If we do have errors on documents, they are very easy to fix withing the software. It's also very user friendly to set up processes that automate your EDI, so the program does 99% of the work. **Official Response from Nicole Groenke:** > Thank you for your feedback. We understand your frustrations and are happy to announce that we will be implementing a new license key management tool soon. It's already in the works! ### 4. Have been pleased with the service we receive for many years. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about 1 EDI Source, an Epicor solution?** I particularly like that 1 EDI Source has a hybrid customer to meet our needs. This has been invaluable to our team. Ric Findlay, the main consultant assigned to us, is always there when we need him. There have been times when he is in a meeting that I have entered a case but he always ends up taking care of the problem. In fact, all of the consultants I have worked with have been responsive as well as patient. **What do you dislike about 1 EDI Source, an Epicor solution?** Epicare has not been the greatest to get a a problem resolved. Monthly maintenance has been a little nuisance as it conflicts with some of our major processes that are sent our ERP. I understand though, that this is minor and is unavoidable. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** 1 EDI Source has helped us meet varying requirements of different trading partners. I have found many of the requirements difficult but 1 EDI Source has been able to help us. (There a a few maps that need worked on so the correct data is sent in the correct format. The reason These maps are not completed is because the trading partner has given us time limits so we go into production on time. In these cases, forced errors were put in place so I can review and make any changes until the mapping is working correctly.) Trading partners are grading us more and/or adding chargebacks. Using 1 EDI Source has helped the EDI part of our grades consistently be high. ### 5. Great company, excellent people **Rating:** 5.0/5.0 stars **Reviewed by:** Mitch B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about 1 EDI Source, an Epicor solution?** We deal with many software providers in our business, and the one thing that really stands out with 1EDISource is the great people who work there at all levels. I think the culture of the company comes from the top with Lance Hutt really driving the "how can I help you" attitude of all of the folks in the organization. David Horwitz is one of the best sales people we deal with any of our partners as he is always willing to do whatever it takes to get the job done. The software is easy to use, and the customer support is tremenous. **What do you dislike about 1 EDI Source, an Epicor solution?** There are some limitations in the product that we need to work around, but overall it is excellent. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** We use it to manage our overall business of connecting companies to be able to exchange messages. ### 6. EDI/HQ **Rating:** 5.0/5.0 stars **Reviewed by:** Jim A. | Electronic Data Interchange Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** The ease of using the mapper along with all of the flexibility of creating multiple processes to support our needs. **What do you dislike about 1 EDI Source, an Epicor solution?** The built in reporting could be better with ability to customize yourself. **Recommendations to others considering 1 EDI Source, an Epicor solution:** If you want complete control over your EDI processes, then this will give you that. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** Able to accommodate new trading partners on the fly. ### 7. One of the best **Rating:** 5.0/5.0 stars **Reviewed by:** Mike K. | MIS Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about 1 EDI Source, an Epicor solution?** The software is easy to use. The automation of a new trading partner is fantastic. Customer support is knowledgeable and very helpful. **What do you dislike about 1 EDI Source, an Epicor solution?** After using this product a good many years, I don't know if there is one. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** Taking Edi orders and allowing us to automatically put the orders into our ERP system. ### 8. Number 1 in Name and Knowledge - 1 EDI SOURCE **Rating:** 4.5/5.0 stars **Reviewed by:** Josh D. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about 1 EDI Source, an Epicor solution?** The staff is a pleasure to work with. Open to unique strategies and not daunted by a task size or volume. **What do you dislike about 1 EDI Source, an Epicor solution?** Lack of attention given to when project hours are coming to an end which may result in the stopping of work. I've had to request additional hours to continue work rather than a PM proactively inquiring with me, the customer. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** Efficient and effective data flows from customers to vendors allowing us to process orders and receipts more quickly. **Official Response from Nicole Groenke:** > Thank you for your feedback, we can see how the lack of transparency would be challenging. We can work with the project management team to ensure proactive communication on the remaining balance. Feel free to reach out and connect to discuss. ### 9. Working with 1EDI has been a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** Local US support from an expert in our EDI setup **What do you dislike about 1 EDI Source, an Epicor solution?** Hours of operation could be more friendly to west coast customers **Recommendations to others considering 1 EDI Source, an Epicor solution:** Do it. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** Easy to read translated EDI documents have helped us provide detailed information to business users. The error notifications are really easy to understand and having the pdf document with the errors in between the lines has been really useful. ### 10. DOES WHAT IT SAYS **Rating:** 2.5/5.0 stars **Reviewed by:** Jared K. | GM, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about 1 EDI Source, an Epicor solution?** WHEN EVERYTHING IS WORKING IT IS SEAMLESS **What do you dislike about 1 EDI Source, an Epicor solution?** WHEN IT ISN'T WORKING IT TAKES A BIT OF TIME TO CORRECT **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** THEY TAKE CARE OF THE BEHIND THE SCENES DATA TRANSFER ### 11. Epicor EDI is useful but frustrating **Rating:** 3.5/5.0 stars **Reviewed by:** Isaac P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about 1 EDI Source, an Epicor solution?** Increased efficnecy and time it takes to reach the supplier. **What do you dislike about 1 EDI Source, an Epicor solution?** The lack of uniformity around the indusrty in mapping **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** EDI helps us streamline our purchasing and vendor/supplier relations. Less hands touching a PO equals fewer errors **Official Response from Nicole Groenke:** > Dear Isaac, Thank you for taking the time to share your experience with Epicor EDI. We’re glad to hear that our solution has increased efficiency and streamlined your purchasing and vendor/supplier relations, leading to fewer errors. We understand your concerns regarding the lack of uniformity in industry mapping. We are continually working to enhance our system and address these challenges to provide a more consistent and user-friendly experience. Your feedback is crucial in guiding our improvements, and we are committed to ensuring your satisfaction. If you have any further suggestions or need assistance, please do not hesitate to contact us. Warm regards, The Epicor EDI Team ### 12. Good solution for electronic data interchange between companies. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about 1 EDI Source, an Epicor solution?** The easy integration with other entities, encryption in the sending and storage of data, tracking and localization of each order, team support and development, and constant monitoring are the main features I value in this software. Additionally, Epicor EDI allows for cloud hosting and integration with the ERP. **What do you dislike about 1 EDI Source, an Epicor solution?** Depending on the implementations of each company, adjust the application according to the software they use. The implementation costs are expensive, although it is understandable. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** In my case, we had to modify the firewall rules to integrate with other local applications. To comment on another aspect, each user has to learn to handle purchase orders, invoices, shipping notices, etc. ### 13. EPICOR a cheaper yet effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2022 **What do you like best about 1 EDI Source, an Epicor solution?** The best thing in EPICOR is that it's very customizable as per your needs. Many Ad hoc crystal reports can be created in it. Last but not the least is that it's very cost effective and fulfil all needs of medium to big enterprizes. **What do you dislike about 1 EDI Source, an Epicor solution?** The thing which i donot like is that it has some limited features. Like it cant be connected to other softwares like attendance machine, weight bridges and the other issue i there is no cloud back up available. **Recommendations to others considering 1 EDI Source, an Epicor solution:** Cheaper yet effective. Although if its kept updated, most of your problems are resolved. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** We are using it as ERP. The benefit we realised is that even without any proper paid support you can run this ERP. Although you need to know coding programming for this. ### 14. Extremely Pleased with Service and Product **Rating:** 4.5/5.0 stars **Reviewed by:** Manish K. | Operation manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2022 **What do you like best about 1 EDI Source, an Epicor solution?** Automatic setup of EDI data from incoming transactions is a huge bonus. Takes the guess work out of setup. We can filter down the documents to find errors quickly. **What do you dislike about 1 EDI Source, an Epicor solution?** It seems a little light on some functions we need. It could be that we don't know enough about it yet. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** We use the EDIHQ product for importing/export and mapping our EDI. I use it to communicate data with a small group of customers. ### 15. EDI HQ - A very solid EDI development software. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about 1 EDI Source, an Epicor solution?** EDI HQ is relatively easy to learn and they host classes to help you learn. It makes developing for EDI easy as it has custom operations that prevent you from doing extra work unless absolutely necessary. **What do you dislike about 1 EDI Source, an Epicor solution?** Not much. It's a solid piece of software. It crashes a bit more often than I would like, but it's still just on occasion. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** We are able to set up EDI connections very easily and quickly. Any changes that are required can be done smoothly. One-off issues can be corrected manually and issues affecting a multitude of files can be adjusted and resent programatically, making things easy. ### 16. Awesome! Great software Package! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** This software offers the most flexibility of any I have seen. The ability to maintain all the aspects of mapping and processing of the software is incredible along with the flexibility of the communications package for all protocols required by our customers! **What do you dislike about 1 EDI Source, an Epicor solution?** So far, I haven't found much to dislike, I would like to see the output on the po's with the po total in the EDI/HQ - Dashboard, like we see in the intelligentXchange dasboard. **Recommendations to others considering 1 EDI Source, an Epicor solution:** I would highly recommend this software to any company that wants to bring the process in-house and save money! We were able to bring all of our customers on board in less than a year and we have some rather complex processing for most of our customers. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** We were able to remove a lot of manual intervention required by our old EDI system. We were also able to reduce our monthly costs for processing as we were able to remove the Van cost for customers who did not require a Van. ### 17. HQExchange makes EDI easy **Rating:** 4.5/5.0 stars **Reviewed by:** Armin F. | Vice President IT, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** HQExchange is a full featured yet approachable EDI program that makes integration with partners a lot easier and quicker. The mapping features are excellent and provide tools for almost any data manipulation that you will encounter. The communication tools provided are also top notch. **What do you dislike about 1 EDI Source, an Epicor solution?** HQExchange is complete package for traditional EDI, but I would like to see more web services integration. **Recommendations to others considering 1 EDI Source, an Epicor solution:** HQXchange is a great product but the support and consulting services that 1EDISource provides is what really sets it apart from the competition. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** Integration with our partners has gone from months to weeks or even days. Setting up a communication channel with a partner can be done in minutes. Mapping either an incoming or outgoing data set can be done in a few hours and even the most complex mappings are made easy with lots of built in operators. ### 18. I've had a very good experience using the product **Rating:** 4.0/5.0 stars **Reviewed by:** Scot S. | Edi Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** It's easy to bring on board new vendors. Building a new map, or using an existing one is easy to do. The dashboard is real helpful in easily finding any problems **What do you dislike about 1 EDI Source, an Epicor solution?** It would be nice if it had more xml capabilities. Some of our vendors work strictly in XML. It makes it difficult to work with those. Also... it would be nice to have a visual representation of the Job Schedules **Recommendations to others considering 1 EDI Source, an Epicor solution:** Make sure you get training, and record the sessions. It was very helpful to go back to. Try to include every type of transaction you would use in the training **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** We got rid of the older biztalk system, which was real difficult to troubleshoot issues. We've added 856 transactions, which has really helped our procurement people ### 19. Everything you need and more! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** I like the fact that we can sign with any customer under the sun and there is a solution within HQ to connect and do business. We have been able to take in multiple formats of data and still process EDI. **What do you dislike about 1 EDI Source, an Epicor solution?** There is a lot to learn! Its not a bad thing but HQ is a plug an play but offers so much more **Recommendations to others considering 1 EDI Source, an Epicor solution:** Ask lots of questions. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** Customer not EDI compliance but I can use an SFTP to take in CSV through HQ convert to EDI and turn around back to the customer with a CSV. I have been able to carbon copy files from the customer and send directly to the 3PL without having to hit my ERP. DSV customers. ### 20. The EDI solution we've been looking for **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** Their team is responsive, knowledgeable, and quick to correct any issues that arise. **What do you dislike about 1 EDI Source, an Epicor solution?** At times, it can be difficult to discern if documents that were not initially processed correctly, have been resent and successfully processed. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** Seamless EDI transactions. After integration, our data flows have been smooth, and for the most part hands off, which has lead to increased efficiency for our team. ### 21. Current EDI customer **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan L. | Information Systems Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** The support that I get for on boarding is very complete and they see things through to completion **What do you dislike about 1 EDI Source, an Epicor solution?** The project planning for on-boarding could be better. It's not formally outlined such as an SPSCommerce on-boarding. **Recommendations to others considering 1 EDI Source, an Epicor solution:** Make sure that you have a very competent EDI source inhouse. Make sure that you get the training so that you can make changes to the software yourself. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** 1EDI lets us work solutions that are not available with other EDI providers. This lets us control the EDI flow and understand where the problems are ### 22. still in progress **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** I like that we are able to receive our customers orders through EDI since they are in Switzerland and we are in the U.S.A.. Time difference is never an issue. **What do you dislike about 1 EDI Source, an Epicor solution?** After the initial setup, we lost our point of contact. Every business has employee turnover and every time we have a new person someone ends up getting an order hung up somehow. Help to get things going again always cost us at least two hours since the EDI support person has to review our account before they can assist us. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** We still receive raw data. This was never resolved and now will cost us since we are no longer in the set up stage of our account. ### 23. Functional EDI process visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Fidel W. | Director Of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** The ability to refine criteria when searching for problematic EDI documents **What do you dislike about 1 EDI Source, an Epicor solution?** Having to VPN/RDP in order to access the application. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** It has allowed us to integrate with our partners and monitor/validate EDI communications. ### 24. very Good but still need Very Much improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** EDIHQ is simple to use, it does most of the work in terms of setting up EDI. Very Use friendly UI and not too complicated **What do you dislike about 1 EDI Source, an Epicor solution?** System performance in terms of Speeds and runtime. Not much-advanced functionality in terms of system integrations on a higher scale. Not able to translate Json to another format. **Recommendations to others considering 1 EDI Source, an Epicor solution:** Good EDI software, One of the best out there **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** Custom Integrations and automation, Supply Chain Integration ### 25. Fairly intuitive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** clean web interface, easy to understand next steps in the screens **What do you dislike about 1 EDI Source, an Epicor solution?** no easy way to manage workflow (filtering could be improved by document type) in the dashboard **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** temporary solution for us, while we are automating ### 26. Good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** It is compatible with all EDI, it is performing well and we can do all our customers **What do you dislike about 1 EDI Source, an Epicor solution?** I don't dislike anything in particular, it is doing what I need, my coleages are using it more frequently than me. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** EDI with new customer / partners ### 27. HQXchange Provides Real Time Answers to All of our EDI Production Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** Ease of use...instant response to document searches and the ability to download human readable reports for our operational staff to digest. **What do you dislike about 1 EDI Source, an Epicor solution?** What's not to like? I am coming up empty. **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** Real time end to end visibility of our EDI processes not only allows us to ensure our KPIs are being met but also gives insight into any potential issues/concerns with specific trading partners. ### 28. EDISource HQ helps us with our EDI needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about 1 EDI Source, an Epicor solution?** Very easy to use and it's not complicated to create workflow **What do you dislike about 1 EDI Source, an Epicor solution?** Nothing to say negative, it's really useful **What problems is 1 EDI Source, an Epicor solution solving and how is that benefiting you?** Able to easily manage our customers' EDI files - [View 1 EDI Source, an Epicor solution pricing details and edition comparison](https://www.g2.com/products/1-edi-source-an-epicor-solution/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+18%3A56%3A14+-0500&secure%5Bsession_id%5D=a6b3dcb6-0fa8-482f-b742-0c545cb0ff89&secure%5Btoken%5D=6497d64bd399af02acc50a64789630035593b257ec67c18ef6b8b0e2eeb5a31b&format=llm_user) ## 1 EDI Source, an Epicor solution Features **Data** - Information Tracking - Data Duplication - Security - Scheduling **Management** - Approval - Communication - Documents **Functionality** - Data Exchange - Data Mapping **Supplier Collaboration - Supply Chain Business Networks** - Onboarding - Order Tracking - Quotes - Performance Analysis **Logistics** - Scaling - Automation - Communication - Copy - Integration **Performance** - Evaluation - Selection - Risk Management **Management** - Workflow Management - Exception Handling - Real Time Reporting **Supplier Information** - Profiles - Qualifications - History **Integrations** - Third Party Integration - BI Tools Integration **Security** - Communication Protocols - EDI Standards **Support** - EDI Testing ## Top 1 EDI Source, an Epicor solution Alternatives - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) - 4.4/5.0 (534 reviews) - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) - 4.4/5.0 (413 reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - 4.2/5.0 (592 reviews)