1 EDI Source, an Epicor solution Reviews & Product Details

I really enjoy using the software, mainly because it’s so easy to use and quick to get familiar with. When I first started taking over the EDI workload at my job, I knew nothing about EDI, but after working in the software for a short time, I picked it up pretty easily. Another thing it excels at is how few errors I run into; it seems to just work consistently, which is a huge plus. On top of that, the cost of the product feels well worth it for the amount of time it saves. It works pretty well. All of the EDI files processed go directly into our database and the mapping works flawlessly. We pull the EDI files in from Amazon S3 and directly into the folders that need to process. Everything seems to work cohesively. Review collected by and hosted on G2.com.

Sometimes I wish the app were a bit smarter, especially when it comes to map designs. It can feel like getting the mapping to work properly takes a lot of manual effort, and I’d really like to see an AI assistant integrated into the platform to help guide you when you get stuck. Review collected by and hosted on G2.com.

What we value most about 1 EDI Source and Epicor is the exceptional support provided by their knowledgeable help desk teams, consultants, and account managers. Their expertise and responsiveness help us identify effective solutions, streamline our processes, and maintain strong business continuity across our organization. We truly appreciate having such reliable and talented partners supporting our team’s success. Review collected by and hosted on G2.com.

One area where 1 EDI Source, an Epicor solution, could enhance an already valuable partnership is by providing faster responses when new, time-sensitive projects are opened. More timely communication would help our team plan effectively, maintain momentum, and meet important deadlines with greater confidence. Review collected by and hosted on G2.com.

I find 1 EDI Source, an Epicor solution, incredibly valuable for streamlining our EDI processes and reducing manual work. The automation of orders, invoices, acknowledgements, shipments, and other transactions has really boosted our efficiency and cut down on data-entry errors. I particularly appreciate the visibility and monitoring capabilities, making it a lot easier to track transactions and quickly resolve exceptions. The integration with our Epicor environment creates a smoother, more consistent workflow, and having no downtime issues is a huge relief compared to our past experiences. Their support team is always available to help if you're stuck or looking to learn something new, adding to the overall reliability and user-friendliness. I would definitely recommend it to those seeking a strong EDI solution. Review collected by and hosted on G2.com.

I guess, there is nothing as dislike, but as suggestion I can say if you could add one more functionality in your search in which user can use multiple random transkey instead of only one at a time. Review collected by and hosted on G2.com.

I use 1 EDI Source, an Epicor solution for data integration with all of our trading partners, and it makes it very easy to make the connections and control the entire process. The thing that separates them from other companies is the quality of the people working there. Lance Hutt's management style and the entire organization make a great team. Our account manager David Horwitz is always available and immediately responsive, ensuring there are no delays. Lance is easily accessible and always willing to help if needed. The initial setup was very easy, and their team was very supportive through the whole process. Review collected by and hosted on G2.com.

The only issue is the performance level of the portal. It is extremely slow and we get complaints about it from our staff and our customers. Review collected by and hosted on G2.com.

I really appreciate the implementation team assigned to us during the transition to 1 EDI Source, an Epicor solution. They were very skilled, knowledgeable, and helpful in helping us set the platform. It was quite a process to set up, with many custom configurations required for each trading partner, but their team made it much easier than if we had done it on our own. The professional services hours included in our initial setup agreement were a great value. I also really like the dashboard; it's nice to have a single place to review all the activity that's occurring because we have hundreds of documents flowing to and from trading partners daily. It's instrumental in managing the document types and flows that occur every single day. Review collected by and hosted on G2.com.

I don't have much to dislike, the one thing that I might say here is there are variable costs that are incurred monthly, which is based on kilo-characters, basically a measurement of data in the EDI documents as they pass. it can be difficult to predict if you have a very tight or fixed budget Review collected by and hosted on G2.com.

I like the simple use of 1 EDI Source, an Epicor solution. I also find the API connections valuable for our operations, and moving the ERP to the cloud will allow us to tap into both. Review collected by and hosted on G2.com.

I find the learning process challenging and wish for simpler SOPs when purchased. Some seem too technical for me as an end user. Review collected by and hosted on G2.com.

I use 1 EDI Source, an Epicor solution to get purchase orders and invoices straight from our customers into our ERP without having to manually enter those orders. I find it easy to work with and appreciate the great team supporting it. It helps me streamline some very time-consuming activities, and I found the initial setup to be very easy. Review collected by and hosted on G2.com.

Nothing at this time. Review collected by and hosted on G2.com.

I like that 1 EDI Source, an Epicor solution puts our EDI in one system, making things more streamlined. The interface is sleek, which makes navigating and using the software a pleasant experience. Also, the initial setup was easy, which helped us get up and running without much hassle. Review collected by and hosted on G2.com.

The implementation of 1 EDI Source, an Epicor solution, could be improved, specifically by conducting a proof of concept ahead of time to help us see the solution more clearly. Review collected by and hosted on G2.com.

1 EDI allows us to customize our EDI transactions with our customers, adapting transaction documents to their individual requirements. 1 EDI's flexible job processing provides robust tools to integrate both incoming and outgoing transactions into our business processing systems. With 1 EDI, our electronic commerce transactions flow into and out of our systems with minimal human interactions. This allows us to process daily hundreds of electronic orders in a fully automated business process model. Review collected by and hosted on G2.com.

1 EDI's transaction mapping tool is complex and sometimes difficult to navigate. Some of the mapping controls are not intuitive to use, especially as the inbound and outbound mapping tools work very differently. Additionally, some of the general UI features are not customizable when the need to be. In particular, when reviewing past transactions, the data is displayed in a relatively small proportionally spaced font. This makes reviewing the transaction data difficult for two reasons. First, the proportional nature of the font makes it difficult to distinguish between narrow letters, such as "I" (uppercase "i") and "l" (lower case "L") and a "|" (pipe character). Second, the small (about 9 or 10 point) font size exacerbates the difficulty of the proportional font. This display is not customizable to select a different font or font size. While you can double-click the display to export the data to an external text editor, this is an unwanted extra step when you are trying to review several transactions. Review collected by and hosted on G2.com.

I have been using EDI HQ and AS2 from 1 EDI Source (Now Epicor) since 2015. It is a very extensive and stable program using Microsoft SQL Server as its database. I use Microsoft SQL Server daily in my own software development work and find the open access to data to be extremely helpful. The support team at 1 EDI Source are experienced and always propose a workable solution to any issue I have submitted through their help system. The pdf reporting of EDI 810, 812, 850 and 864 segment types lend to excellent communication with the supplier I work with. The original implementation and upgrades have been flawless with the help of the support team. Review collected by and hosted on G2.com.

I think the user interface is dated. The visual interaction with the program could be improved by a re-designed UI with menu's that are more intuitive. This is not a major drawback because the only time I am on the program is to research a data problem. The help text needs to be moved from the "Wiki" and better integrated into the actual program. Review collected by and hosted on G2.com.