G2 reviewers report that TrueCommerce EDI excels in overall user satisfaction, boasting a significantly higher G2 Score compared to 1 EDI Source. Users appreciate the responsive customer service, with one stating, "I love the fact that I can easily contact a customer service representative and get help."
Users say that TrueCommerce EDI's implementation process is notably smooth, with many highlighting the sales team's commitment to customizing demos to fit their specific business needs. This contrasts with 1 EDI Source, where some users find the setup less intuitive.
Reviewers mention that TrueCommerce EDI is particularly effective for transmitting various documents like invoices and ASNs, making it a preferred choice for businesses focused on document management. In comparison, 1 EDI Source offers flexibility in customizing EDI transactions, which some users find beneficial for adapting to customer requirements.
According to verified reviews, both products receive similar scores for ease of use, but TrueCommerce EDI stands out with a more extensive user base, reflected in its higher total number of reviews. This suggests a broader range of experiences and feedback, enhancing its reliability.
Users highlight that while 1 EDI Source provides robust tools for integrating transactions, TrueCommerce EDI's customer support is frequently praised for its accessibility and helpfulness, with users noting the kindness and understanding of the implementation team.
Reviewers note that TrueCommerce EDI has a strong market presence among small businesses, while 1 EDI Source is more favored by mid-market companies. This distinction may influence which solution is better suited for your specific business size and needs.
Pricing
Entry-Level Pricing
1 EDI Source, an Epicor solution
No pricing available
TrueCommerce EDI
SMB Plan
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Per Month
Get EDI compliant and connect systems seamlessly.
Our SMB Plan starts with:
How do you know what you are paying for? How was the usage calculated?
2 Comments
BC
They have a detailed usage you can access to in the portal.Read more
Migrating to the Cloud
1 Comment
DL
TrueCommerce was very supportive and we didn't have any difficulties migrating, they were there every step and it seemed mostly seemless.Read more
What is the fastest way to set up Item Catalog?
1 Comment
WB
Yes you can import. I find it's easiest to export the item catalog from TC and then use that as the template for your import. It should be a CSV file.Read more
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