# 1 EDI Source, an Epicor solution vs Cleo Integration Cloud Comparison --- ## AI Generated Summary - **G2 reviewers report** that Cleo Integration Cloud excels in user support, with many users highlighting the consistent and knowledgeable assistance they receive. One user specifically mentioned their positive experience with a support representative, noting their ability to provide helpful insights and guidance. - **Users say** that the onboarding process for Cleo Integration Cloud is notably quick and easy, with minimal downtime. This has been a significant advantage for businesses looking to implement EDI solutions without extensive delays, as one reviewer pointed out the straightforward nature of integrations. - **According to verified reviews** , 1 EDI Source, an Epicor solution, offers a sleek interface that enhances user experience, making navigation pleasant. Users appreciate the streamlined approach to managing EDI within a single system, which simplifies their workflow. - **Reviewers mention** that while 1 EDI Source has a user-friendly setup process, some users find that it may not be as robust in handling complex integrations compared to Cleo Integration Cloud. However, they do appreciate the flexibility of the mapping tool, which allows for the creation of multiple processes tailored to their needs. - **G2 reviewers highlight** that Cleo Integration Cloud has a higher overall satisfaction score, reflecting its reliability in processing EDI orders smoothly. Users have noted that the system consistently performs well, which is crucial for businesses that rely on timely order processing. - **Users report** that while both solutions have their strengths, Cleo Integration Cloud's advanced features for data exchange and reporting are particularly beneficial for businesses needing real-time insights. In contrast, 1 EDI Source is praised for its ease of use, especially for those new to EDI systems. | | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | | **Total Reviews** | 30 | 591 | | **Largest Market Segment** | Mid-Market (62.1% of reviews) | Mid-Market (51.1% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### 1 EDI Source, an Epicor solution Pros: - Customer Support (6 reviews) - EDI Integration (5 reviews) Cons: - Limited Customization (2 reviews) - Not User-Friendly (2 reviews) ### Cleo Integration Cloud Pros: - Customer Support (8 reviews) - Connectivity (7 reviews) Cons: - Difficult Learning (5 reviews) - Expensive (4 reviews) --- ## Ratings Comparison | Rating | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Meets Requirements** | 9.4 (25 reviews) | 8.9 (461 reviews) | | **Ease of Use** | 8.7 (26 reviews) | 8.5 (462 reviews) | | **Ease of Setup** | 7.8 (20 reviews) | 8.0 (312 reviews) | | **Ease of Admin** | 9.1 (16 reviews) | 8.4 (286 reviews) | | **Quality of Support** | 8.9 (25 reviews) | 8.8 (456 reviews) | | **Has the product been a good partner in doing business?** | 9.6 (16 reviews) | 8.9 (288 reviews) | | **Product Direction (% positive)** | 7.6 (24 reviews) | 8.5 (455 reviews) | --- ## Pricing ### 1 EDI Source, an Epicor solution #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Cleo Integration Cloud #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Integration Brokerage | Product | Score | Reviews | |---|---|---| | **1 EDI Source, an Epicor solution** | N/A | N/A | | **Cleo Integration Cloud** | 9.0/10 | 73 | #### Data | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Information Tracking** | Not enough data | 9.0 (63 reviews) | | **Data Duplication** | Not enough data | 8.9 (58 reviews) | | **Security** | Not enough data | 9.0 (65 reviews) | | **Scheduling** | Not enough data | 8.9 (60 reviews) | #### Logistics | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Scaling** | Not enough data | 9.2 (62 reviews) | | **Automation** | Not enough data | 8.8 (65 reviews) | | **Communication** | Not enough data | 9.1 (61 reviews) | | **Copy** | Not enough data | 8.9 (61 reviews) | | **Integration ** | Not enough data | 9.2 (65 reviews) | ### Managed File Transfer (MFT) | Product | Score | Reviews | |---|---|---| | **1 EDI Source, an Epicor solution** | N/A | N/A | | **Cleo Integration Cloud** | 8.7/10 | 131 | #### Data Delivery | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Load Balancing** | Not enough data | 8.8 (99 reviews) ✓ Verified | | **Application Integration** | Not enough data | 8.8 (108 reviews) ✓ Verified | | **File Transfer Acceleration** | Not enough data | 9.0 (102 reviews) ✓ Verified | | **Content Routing** | Not enough data | 8.7 (103 reviews) ✓ Verified | #### Functionality | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Mobile Support** | Not enough data | 8.1 (81 reviews) ✓ Verified | | **Encryption** | Not enough data | 9.0 (115 reviews) ✓ Verified | | **Extensibility** | Not enough data | 8.8 (100 reviews) ✓ Verified | | **Reporting and Analytics** | Not enough data | 8.3 (104 reviews) ✓ Verified | #### Governance | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Access Control** | Not enough data | 8.5 (99 reviews) ✓ Verified | | **Compliance** | Not enough data | 8.7 (99 reviews) ✓ Verified | | **Provisioning and Governance** | Not enough data | 8.8 (104 reviews) ✓ Verified | #### Core Transfer Infrastructure - Managed File Transfer (MFT) | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Load Balancing** | Not enough data | 8.8 (99 reviews) ✓ Verified | | **File Transfer Acceleration** | Not enough data | Not enough data | | **Application Integration** | Not enough data | Not enough data | | **Content Routing** | Not enough data | Not enough data | #### Platform Capabilities - Managed File Transfer (MFT) | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Encryption** | Not enough data | 9.0 (115 reviews) ✓ Verified | | **Mobile Support** | Not enough data | Not enough data | | **Reporting and Analytics** | Not enough data | Not enough data | | **Extensibility** | Not enough data | Not enough data | #### Security & Compliance Controls - Managed File Transfer (MFT) | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Access Control** | Not enough data | 8.5 (99 reviews) ✓ Verified | | **Compliance** | Not enough data | 8.7 (99 reviews) ✓ Verified | | **Provisioning and Governance** | Not enough data | 8.8 (104 reviews) ✓ Verified | #### Intelligent Automation & AI - Managed File Transfer (MFT) | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Anomaly Detection** | Not enough data | Not enough data | | **Automated Policy Enforcement** | Not enough data | Not enough data | | **Predictive Resource Allocation** | Not enough data | Not enough data | | **Intelligent Routing** | Not enough data | Not enough data | ### Supplier Relationship Management (SRM) | Product | Score | Reviews | |---|---|---| | **1 EDI Source, an Epicor solution** | N/A | N/A | | **Cleo Integration Cloud** | N/A | N/A | #### Management | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Approval** | Not enough data | Not enough data | | **Communication** | Not enough data | Not enough data | | **Documents** | Not enough data | Not enough data | #### Performance | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Evaluation** | Not enough data | Not enough data | | **Selection** | Not enough data | Not enough data | | **Risk Management** | Not enough data | Not enough data | #### Supplier Information | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Profiles** | Not enough data | Not enough data | | **Qualifications** | Not enough data | Not enough data | | **History** | Not enough data | Not enough data | ### Electronic Data Interchange (EDI) | Product | Score | Reviews | |---|---|---| | **1 EDI Source, an Epicor solution** | 8.9/10 | 13 | | **Cleo Integration Cloud** | 9.0/10 | 187 | #### Functionality | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Data Exchange** | 9.7 (12 reviews) ✓ Verified | 9.4 (155 reviews) ✓ Verified | | **Data Mapping** | 9.6 (12 reviews) ✓ Verified | 9.2 (143 reviews) ✓ Verified | #### Management | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Workflow Management** | 8.6 (13 reviews) ✓ Verified | 9.0 (127 reviews) ✓ Verified | | **Exception Handling** | 8.1 (13 reviews) ✓ Verified | 8.9 (76 reviews) | | **Real Time Reporting** | 8.8 (11 reviews) | 8.7 (126 reviews) ✓ Verified | #### Integrations | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Third Party Integration** | 8.9 (12 reviews) ✓ Verified | 8.9 (135 reviews) ✓ Verified | | **BI Tools Integration** | 7.8 (12 reviews) ✓ Verified | 8.4 (101 reviews) ✓ Verified | #### Security | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Communication Protocols** | 9.4 (12 reviews) ✓ Verified | 9.1 (137 reviews) ✓ Verified | | **EDI Standards** | 9.2 (12 reviews) ✓ Verified | 9.3 (134 reviews) ✓ Verified | #### Support | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **EDI Testing** | 9.1 (11 reviews) | 9.1 (139 reviews) ✓ Verified | ### iPaaS | Product | Score | Reviews | |---|---|---| | **1 EDI Source, an Epicor solution** | N/A | N/A | | **Cleo Integration Cloud** | 8.6/10 | 212 | #### Development | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Real-Time Integration** | Not enough data | 8.8 (142 reviews) | | **API Designer** | Not enough data | 8.7 (15 reviews) ✓ Verified | | **Flow Designer** | Not enough data | 8.8 (15 reviews) ✓ Verified | | **Pre-Built Connectors** | Not enough data | 8.6 (15 reviews) ✓ Verified | | **Custom Connectors** | Not enough data | 8.2 (15 reviews) ✓ Verified | | **Reusable connectors** | Not enough data | 8.7 (13 reviews) | | **Multi - tenant architecture** | Not enough data | 8.7 (13 reviews) | #### Management | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Monitoring & Notification** | Not enough data | 8.7 (15 reviews) ✓ Verified | | **Routing And Orchestration** | Not enough data | 8.7 (15 reviews) ✓ Verified | | **Data Mapping** | Not enough data | 8.9 (15 reviews) ✓ Verified | | **Data Transformation** | Not enough data | 9.0 (16 reviews) ✓ Verified | | **API Management** | Not enough data | 9.1 (13 reviews) | #### Security | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Data Encryption** | Not enough data | 8.9 (15 reviews) ✓ Verified | | **Security Standards** | Not enough data | 9.0 (15 reviews) ✓ Verified | | **Communication Protocol** | Not enough data | 8.9 (14 reviews) ✓ Verified | #### Integration Options | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Data Virtualization** | Not enough data | 8.9 (14 reviews) ✓ Verified | | **Managed File Transfers** | Not enough data | 9.0 (14 reviews) ✓ Verified | | **Big Data Processing** | Not enough data | 8.5 (14 reviews) ✓ Verified | | **EDI** | Not enough data | 9.4 (15 reviews) ✓ Verified | #### Deployment | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Hybrid** | Not enough data | 8.6 (11 reviews) | | **Cloud to Cloud** | Not enough data | 8.9 (12 reviews) | ### Supply Chain Business Networks | Product | Score | Reviews | |---|---|---| | **1 EDI Source, an Epicor solution** | N/A | N/A | | **Cleo Integration Cloud** | N/A | N/A | #### Supplier Collaboration - Supply Chain Business Networks | Feature | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Onboarding** | Not enough data | Not enough data | | **Order Tracking** | Not enough data | Not enough data | | **Quotes** | Not enough data | Not enough data | | **Performance Analysis** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi), [Integration Brokerage Software](https://www.g2.com/categories/integration-brokerage) **Unique to 1 EDI Source, an Epicor solution (2):** [Supply Chain Business Networks](https://www.g2.com/categories/supply-chain-business-networks), [Supplier Relationship Management (SRM) Software](https://www.g2.com/categories/supplier-relationship-management-srm) **Unique to Cleo Integration Cloud (3):** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft), [iPaaS Software](https://www.g2.com/categories/ipaas), [On-Premise Data Integration Software](https://www.g2.com/categories/on-premise-data-integration) --- ## Reviewer Demographics ### By Company Size | Segment | 1 EDI Source, an Epicor solution | Cleo Integration Cloud | |---|---|---| | **Small-Business** | 24.1% | 19.1% | | **Mid-Market** | 62.1% | 51.1% | | **Enterprise** | 13.8% | 29.8% | ### By Industry #### 1 EDI Source, an Epicor solution - **Wholesale:** 14.8% - **Logistics and Supply Chain:** 11.1% - **Manufacturing:** 7.4% - **Warehousing:** 7.4% - **Automotive:** 7.4% - **Construction:** 7.4% - **Apparel & Fashion:** 3.7% - **Business Supplies and Equipment:** 3.7% - **Food & Beverages:** 3.7% - **Internet:** 3.7% - **Other:** 29.6% #### Cleo Integration Cloud - **Transportation/Trucking/Railroad:** 13.1% - **Logistics and Supply Chain:** 9.3% - **Retail:** 6.0% - **Consumer Goods:** 5.6% - **Information Technology and Services:** 5.6% - **Food & Beverages:** 5.5% - **Wholesale:** 4.9% - **Food Production:** 4.2% - **Hospital & Health Care:** 3.8% - **Automotive:** 3.6% - **Other:** 38.4% --- ## Alternatives ### Alternatives to 1 EDI Source, an Epicor solution - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (438 reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (641 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (772 reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews) - [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (614 reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (791 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1056 reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews) - [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews) ### Alternatives to Cleo Integration Cloud - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (438 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (772 reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (641 reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews) - [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (614 reviews) - [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) — 4.6/5 stars (435 reviews) - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) — 4.4/5 stars (527 reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews) - [IBM Sterling B2B Integrator](https://www.g2.com/products/ibm-sterling-b2b-integrator/reviews) — 4.2/5 stars (42 reviews) - [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews) --- ## Top Discussions ### 1 EDI Source, an Epicor solution No discussions available for this product. ### Cleo Integration Cloud - Title: [When we have our own servers why should we use cloud?](https://www.g2.com/discussions/49738-when-we-have-our-own-servers-why-should-we-use-cloud) — 4 comments, 1 upvote > **Top comment:** "You don't need to be in the cloud but if you want to have a reliable and stable system, up to date software, easy to support and cost efficiency, this is..." - Title: [CIC Private edition](https://www.g2.com/discussions/29603-cic-private-edition) — 2 comments, 1 upvote > **Top comment:** "Hi Ajit, I am not sure if someone responded to you. However, I am sure we could put you in touch with a customer who has made the migration...." - Title: [How is error tracking/reporting handled within Cleo Integration Cloud?](https://www.g2.com/discussions/tracking-and-reporting) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Cleo Integration Cloud provides various options for error tracking/reporting that can be customized based on a specific customer’s desire on how they’d like..." - Title: [Did anyone integrated CIC with Shopify?](https://www.g2.com/discussions/did-anyone-integrated-cic-with-shopify-1e39b73f-b217-4177-8eb9-40b371a938c5) — 1 comment, 1 upvote > **Top comment:** "Test your speed with this fun game https://drifthunters.online" - Title: [Can you update Training material with new scenario and examples.](https://www.g2.com/discussions/can-you-update-training-material-with-new-scenario-and-examples-55a5cd43-cae3-4c3c-a752-e3a26db6fdc5) — 1 comment, 1 upvote > **Top comment:** "Hi Vignesh, Love the idea! In fact, our team has a ton of new and in-depth training content coming in 2022. In the meantime, if you would like a quick..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/1-edi-source-an-epicor-solution-vs-cleo-integration-cloud)