LiveCaller Reviews & Product Details

What I liked most about LiveCaller is that it allows me to unify calls, chat, co-browsing, and other channels into a single control panel, simplifying the management of my clients. It seems very powerful to me for optimizing customer service and communication strategies. Although I haven't thoroughly tested all its features yet, the central idea is promising. Review collected by and hosted on G2.com.

So far, it seems like a good application to me. I would like them to integrate more functionalities such as AI integration and the possibility of integrating with APIs. Review collected by and hosted on G2.com.

the best thing about livecaller is it combines different communication channels such as Chat, Call, Callback, Social Messaging Apps into single platform Review collected by and hosted on G2.com.

the main drawback about livecaller is If you need to manage communication on the go, there is no application for it.price is little bit higher then other software Review collected by and hosted on G2.com.

Easily accessible and simple to install and Integrate Dashboard and provides easy way to communciate with the Web visitors and also makes more engagement possible. The chat feature makes this very impactive. Review collected by and hosted on G2.com.

The Deletion of the data has to be made simple and easier for the user. Review collected by and hosted on G2.com.

Very easy to configure and implement. The customer service is also very responsive Review collected by and hosted on G2.com.

I wish it had some AI integration so we can configure chat bots Review collected by and hosted on G2.com.

it is a complete solution, especially dashboard, co-obrowing and options related to customer service via chat. Review collected by and hosted on G2.com.

If there are any, I haven't come across them yet. Review collected by and hosted on G2.com.

Deployment of the platform is quick and easy. The support team of the software is active, as well it is very user-friendly. One dashboard provides access to multiple channels, which is fantastic and makes the process easier. I value the call-specific data, which include duration and an easy method to gather client comments. Review collected by and hosted on G2.com.

I did not face any issues with my team while using it, as the support helped us as long as we inquired about any details. The interface needs more enhancement but is currently acceptable due to the facilities and options it provides for clients and businesses. Review collected by and hosted on G2.com.

LiveCaller is a game changer for my business.

It's amazing the opportunity to have a multichannel chat integrated and co-browsing feature.

The design is also really comfortable! Review collected by and hosted on G2.com.

Other integrations will increase the capability of the software for sure,

but the team is on fire and i'm sure they'll release a lot of features in the next months Review collected by and hosted on G2.com.

Honestly, I had been looking for options where we could serve our visitors in real time. In addition, that it gave us the option of integrating it with telegram and facebook. It has been a great experience. Review collected by and hosted on G2.com.

Personally, for us as a start-up company, it has been an option that helps us in our day-to-day care activities. Your support is very good. I don't think I have something I don't like. Review collected by and hosted on G2.com.

I was up and running within 5 minutes and found the interface extremely easy to navigate. The widget that is create is aesthetically very pleasing and looks user friendly Review collected by and hosted on G2.com.

I want LiveCaller to have a mobile app, so I am not tied to my computer to use its functionality. Having said that, it is early days fir testing and what is there works extremely well. Review collected by and hosted on G2.com.

The chat and call features work well.

The co-browsing feature is a game-changer for SaaS companies like mine - and the benefit of not having to send a Zoom invite, Google Meet invite, or something else is worth it.

So far, I like the analytics available for each call, including duration and a simple way to collect customer feedback. Review collected by and hosted on G2.com.

The main issue I ran into is the widget does not show up within my application when installed as instructed. We're still figuring this out.

Also, I would like to delete calls, chats, and review data I collected during testing and haven't found an easy way to do that yet. Review collected by and hosted on G2.com.