Best Virtual Receptionist Services Providers - Page 8

Remote Executive Assistants

We are an elite team of US-based virtual executive assistants. We support a variety of professionals, such as c-level executives, entrepreneurs, and start-ups. We handle their executive administrative tasks so that our clients can focus on closing deals, meeting deadlines, and building their businesses and relationships.

RevenuePack

RevenuePack is a managed AI phone receptionist built for home-services trades — plumbers, HVAC, electricians, locksmiths, garage-door, restoration, towing. It answers the calls your team misses: after-hours, overflow, or unanswered. You keep your existing business number and your team always rings first; RevenuePack handles only the calls covered by rules you approve. The AI greets callers in your business's name, finds out what they need and how urgent it is, and delivers a structured lead — name, number, job, address, urgency — to you instantly by text, phone push, webhook, and a portal with the recording and transcript. It integrates with schedulers like Jobber, Housecall Pro, and Workiz via a signed webhook. Pricing is $249/month flat, with 550 AI call minutes included and additional minutes at $0.30. No setup fee, no long-term contract. It carries a written guarantee: any month it fails to answer a call your line forwarded during covered hours, that month's base fee is free. Try the live AI by phone any hour at (765) 200-9397.

ROI CX Solutions

ROI CX Solutions is a contact center and business process outsourcing (BPO) partner that gives growing companies enterprise-grade customer support without building, staffing, and managing an in-house operation. Founded in 2008, ROI CX Solutions handles inbound and outbound customer interactions for Fortune 500 and mid-size companies, helping them lower operating costs, raise customer satisfaction, improve CX and operational efficiency, provide staffing flexibility, ensure quick scalability and keep internal teams focused on core business priorities. Core Value Proposition: ROI CX Solutions solves three problems that stretch in-house support teams: the cost and complexity of staffing a 24/7 contact center, inconsistent service across channels, and support capacity that can't flex with demand. Operating since 2008 across 8+ locations in seven countries, with 5,500+ trained professionals and support in 21+ languages, ROI CX Solutions delivers award-winning inbound and outbound contact center services, omnichannel coverage, and AI-enhanced technology under one managed partnership so businesses scale support up or down without hiring, training, or infrastructure overhead. Key Capabilities: Omnichannel Support: ROI CX Solutions handles customer interactions across all channels including phone, email, live chat, and social media within a single coordinated operation, so customers get a consistent experience regardless of channel and context carries across every touchpoint. Inbound and Outbound Contact Center Services: ROI CX Solutions provides award-winning inbound support, including customer service, help desk, and technical support, alongside outbound programs for sales, retention, and follow-up, all managed by trained agents and measured against client service standards. AI-Enhanced Technology: ROI CX Solutions applies AI to automate routine requests, assist agents during live interactions, and streamline workflows, reducing handle times and cost per contact while keeping human agents on the interactions that need them with human-in-the-loop oversight. Scalable, Global Staffing: With 5,500+ employees across locations in the United States, Mexico, the Philippines, South Africa, Tunisia, Colombia, and Belize, and support in 21+ languages, ROI CX Solutions offers onshore, nearshore, and offshore coverage that scales to match seasonal spikes, product launches, and rapid growth, so service quality holds steady as volume fluctuates. Security and Compliance: ROI CX Solutions maintains PCI, HIPAA & HITRUST, SOC 2, and ISO 27001 compliance, giving clients in regulated industries a contact center partner that meets strict data-security & privacy requirements. Industry Specialization: ROI CX Solutions builds custom support programs for specific sectors including healthcare, insurance, banking and finance, utilities, government, retail, eCommerce, and real estate rather than applying a single template across accounts. ROI CX Solutions vs. Alternatives: Unlike building an in-house contact center, ROI CX Solutions removes the cost and lead time of recruiting, training and retaining agents, plus the capital expense of contact center technology. As a result, clients get a staffed, managed operation instead of a hiring project. Unlike generic call center vendors that apply one playbook to every account, ROI CX Solutions designs programs around the client's specific industry and workflows and holds PCI, HIPAA & HITRUST, SOC 2, and ISO 27001 compliance for regulated work. And unlike offshore-only providers, ROI CX Solutions operates onshore, nearshore, and offshore across seven countries, giving clients flexibility in coverage hours, language, cost, and geography. Who Should Use ROI CX Solutions: ROI CX Solutions serves small, medium and enterprise businesses that need to improve customer service & CX while keeping internal teams focused on core priorities, companies whose support volume fluctuates and requires fast scalable capacity, and organizations in regulated industries like healthcare, banking, insurance, government, that need a compliant support partner. It fits both Fortune 500 enterprises and mid-size companies, from businesses outsourcing support for the first time to established operations expanding coverage across channels, languages, or regions. Outcome: With ROI CX Solutions, businesses lower operational costs, raise customer satisfaction and loyalty, scale support capacity to meet demand, improve operational efficiency, and improve customer experience. Backed by 5,500+ agents across seven countries, 21+ languages, and enterprise-grade compliance, internal teams redirect their time and focus from managing support to the strategic initiatives that drive revenue growth.

Average Rating: 3.7/5.0

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Ryea.io

Ryea is the indispensable AI-powered platform engineered to maximize revenue capture by guaranteeing 100% of your inbound calls are converted. Designed for high-demand businesses, Ryea provides 24/7 intelligent phone coverage, utilizing advanced conversation AI to professionally manage complex inquiries and instantly book confirmed appointments into your operational systems. By eliminating missed leads and phone tag with sub-second response times, Ryea delivers proven scalability and achieves an average ROI of 3.2x in the first 90 days. Ryea is the most reliable, cost-effective solution for automated lead capture and scheduling.

scotsphere AI

Scotsphere AI is a type of AI-powered call answering and virtual receptionist software solution that helps small-to-medium businesses manage inbound telephone calls, appointment bookings, and out-of-hours enquiries without requiring a human receptionist on standby. Scotsphere AI is built on Flowsight, a proprietary Voice, SMS, Email, and CRM platform developed in-house rather than repackaged from third-party SaaS tools. The platform operates continuously, handling calls at any hour of the day, including evenings, weekends, and public holidays, and routing or logging interactions according to each business's requirements. It is primarily used by businesses based in Edinburgh and across the United Kingdom that receive regular inbound call volumes but do not have the staffing capacity to answer every call in real time. The platform is designed for businesses where missed calls carry a direct cost — such as trades, professional services, healthcare, and hospitality — and where consistent call handling affects customer retention and revenue. Scotsphere AI captures caller information, books appointments, sends SMS or email follow-ups, and logs activity within its integrated CRM layer, reducing the administrative burden on business owners and their teams. Key features and capabilities include: 24/7 AI-powered call answering with no hold times or voicemail drop-offs Automated appointment booking integrated directly within the call flow Out-of-hours call handling that maintains continuity outside standard business hours SMS and email follow-up triggered automatically after calls are completed Built-in CRM functionality for logging caller details, call outcomes, and follow-up tasks Scotsphere AI is operated by a Scotland-registered business headquartered in Edinburgh and serves clients across the UK who require reliable call coverage without the overhead of a full-time receptionist.

ServiceAnswer

ServiceAnswer is an AI receptionist and voice AI answering service built for HVAC and home service companies to automate call answering, appointment scheduling, and customer support 24/7. The platform uses conversational voice AI to answer customer calls instantly, qualify service requests, schedule appointments, and route urgent jobs to the correct technician or dispatcher. ServiceAnswer provides a 24/7 AI answering system designed specifically for home service workflows. The AI receptionist is trained on real HVAC and contractor conversations, allowing it to understand service issues, collect caller details, and prioritize emergency requests such as no-heat situations, electrical failures, or plumbing leaks. ServiceAnswer functions as a modern AI call center for contractors. Incoming calls are answered immediately without hold times, and customer information is automatically captured and synced with field service management platforms such as ServiceTitan, Housecall Pro, Jobber, and FieldPulse. This ensures dispatch teams receive structured job details while reducing manual intake work. Key capabilities include automated appointment scheduling, bilingual call handling, lead qualification, intelligent call routing, after-hours emergency response, and outbound follow-ups for missed calls or unsold estimates. Businesses can use the platform to improve response times, capture more service opportunities, and reduce missed revenue from unanswered calls. ServiceAnswer is used by HVAC, plumbing, electrical, roofing, and other home service companies to automate call handling while maintaining a professional customer experience.

Signius Communications

Signius Communications helps organizations deliver responsive, professional customer experiences with 24/7 live answering, virtual receptionist, and outsourced contact center services. Trusted by businesses for nearly a century, Signius extends your team with U.S.-based agents who answer calls, manage customer interactions, and support critical business operations around the clock. Every solution is customized to match your business. Agents follow your call handling instructions, qualify leads, schedule appointments, dispatch technicians, process orders, transfer calls, escalate urgent requests, and deliver messages using your preferred workflows. Whether you need after-hours coverage, overflow support during peak call volumes, or a fully outsourced front office, Signius adapts to your operational needs while maintaining a consistent customer experience. Signius supports organizations across healthcare, legal, government, education, property management, home services, utilities, franchises, and enterprise businesses. Healthcare providers benefit from HIPAA-compliant call handling and secure message delivery, while organizations with complex operations can leverage on-call scheduling, emergency response protocols, and business continuity support to ensure important communications never stop. Beyond live agent services, Signius provides communication tools that improve visibility and efficiency. Businesses can access interactive voice response (IVR), secure messaging, voicemail, online reporting, call recordings, real-time message management, and a client portal for managing schedules, directories, and account activity from a single location. Companies choose Signius to reduce missed opportunities, improve responsiveness, and provide exceptional service without expanding internal staff. By combining experienced live professionals with customizable workflows and reliable communication technology, Signius enables businesses to stay available 24/7, strengthen customer relationships, and ensure every caller receives timely, personalized assistance regardless of when they call.

Smarty Agents

Smarty Agents provides fully managed AI phone agents for small and medium-sized businesses. We design, set up, and maintain AI receptionists that answer calls 24/7, book appointments, qualify leads, route callers, and handle routine customer conversations. Our service includes onboarding, conversation design, calendar and CRM integrations, multilingual support, and ongoing optimization. Smarty Agents is designed for businesses that want the benefits of AI phone automation without the complexity of configuring and managing voice AI tools themselves.

Sound Telecom

Sound Telecom provides live answering services, virtual receptionist solutions, and contact center outsourcing for organizations that need professional customer support without building an in-house call center. Its services are designed to help businesses manage inbound customer communications, extend business hours, and maintain consistent service during peak demand, after-hours periods, and seasonal fluctuations. Unlike providers focused solely on message taking, Sound Telecom offers a broader portfolio of customer contact solutions. Businesses can use the company for live call answering, customer care, appointment scheduling, order processing, lead qualification, dispatch, help desk support, bilingual customer service, outbound calling, and overflow call handling. Each program is customized with business-specific call flows, routing rules, escalation procedures, and reporting to align with existing operations. Sound Telecom works with organizations ranging from small businesses to enterprise companies across industries including healthcare, legal, government, home services, professional services, property management, nonprofit, and retail. Clients often use Sound Telecom to supplement internal teams, support distributed workforces, improve availability outside normal business hours, or outsource customer communications entirely. The company combines U.S.-based live agents with communication technology that supports efficient call management and operational visibility. Features include customized call routing, message delivery, reporting, account management tools, and integrations that help businesses manage customer interactions across multiple communication channels. Whether serving as a virtual front office, overflow support team, or dedicated contact center, Sound Telecom provides flexible communication services that scale with changing business needs. Its solutions are designed for organizations looking to improve accessibility, maintain consistent customer support, and streamline inbound communication through a single outsourcing partner.

Specialty Answering Service

Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services.

Starry Solutions

Starry Solutions is a virtual receptionist service designed for entrepreneurs, micro businesses, and small businesses. Our team is passionate about understanding each business, which allows us to provide intelligent answers and help our clients build a strong reputation. We work hard to maintain the personal feel that customers love about small businesses. All the while never losing sight of our ultimate goal, giving business owners more time to focus on growing their business.

Stratara Systems

Stratara Systems provides done-for-you AI growth systems for local businesses. The platform includes AI receptionist management, automated lead follow-up, review automation, appointment scheduling, SEO, generative engine optimization, and custom website development. Built and managed entirely for local service businesses with no technical knowledge required.

Strike Healthcare

Strike Healthcare is designed and integrated for healthcare providers, including dentists, physical therapists, optometrists, physicians, medical clinics home healthcare and many more. - Website Design, Development & Hosting - SEO & Google Business Profile - Bilingual, Compassionate Receptionists - 24/7/365 Answering Service - Patient Intake, Scheduling & EHR Integration - 24/7 Nurse Triage & On-call Doctor Our evolution from Nexa Healthcare to Strike Healthcare reflects our dedication to this purpose. Today, we stand as a pillar of support exclusively for medical providers, including dentists, orthopedics, and home healthcare agencies. Our suite of services now includes website development, SEO and digital solutions, all meticulously designed to complement our 24/7 booking, answering, and triage support services. Our journey embodies a shared commitment. We envisioned a world where medical providers could focus on delivering exceptional care while we facilitated their growth through innovative communication and marketing strategies. We are Strike Healthcare – a transformation driven by the spirit of collaboration, expertise and a resolute focus on the unique needs of medical practices.

Sunshine Communication Services

Sunshine Communication Services, Inc. providing professional bilingual, English and Spanish, answering service for over 40 years.

Telelink Answering Service

Telelink's answering service supports your in-house team and clients during and after-hours. Clients receive prompt and professional service around the clock, while your team has peace of mind that the right message will be dispatched to the right person at the right time.