Best Virtual Receptionist Services Providers - Page 8

How Many Virtual Receptionist Services Providers Products Does G2 Track?

Total Products under this Category: 136

Category Stats (Sep 2026)

  • Average Rating: 4.51/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Moneypenny (+0.3%) - Among all products in this category, Moneypenny recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Virtual Receptionist Services Providers Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 300+ Authentic Reviews
  • 136+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Virtual Receptionist Services Providers

G2 Grid® for Virtual Receptionist Services Providers plotting products by satisfaction and market presence

Highlighted products: ExpertCallers, Moneypenny, Smith.ai Virtual Receptionists, Wing Assistant, Upfirst, AnswerConnect, Abby Connect, and Go Answer.

Underlying data: [Grid® JSON](https://www.g2.com/categories/virtual-receptionist-services/grids.json?focus%5B%5D=expertcallers&focus%5B%5D=moneypenny-2025-09-24&focus%5B%5D=smith-ai-virtual-receptionists&focus%5B%5D=wing-assistant&focus%5B%5D=upfirst&focus%5B%5D=answerconnect&focus%5B%5D=abby-connect&focus%5B%5D=go-answer)

ServiceAnswer

ServiceAnswer is an AI receptionist and voice AI answering service built for HVAC and home service companies to automate call answering, appointment scheduling, and customer support 24/7. The platform uses conversational voice AI to answer customer calls instantly, qualify service requests, schedule appointments, and route urgent jobs to the correct technician or dispatcher. ServiceAnswer provides a 24/7 AI answering system designed specifically for home service workflows. The AI receptionist is trained on real HVAC and contractor conversations, allowing it to understand service issues, collect caller details, and prioritize emergency requests such as no-heat situations, electrical failures, or plumbing leaks. ServiceAnswer functions as a modern AI call center for contractors. Incoming calls are answered immediately without hold times, and customer information is automatically captured and synced with field service management platforms such as ServiceTitan, Housecall Pro, Jobber, and FieldPulse. This ensures dispatch teams receive structured job details while reducing manual intake work. Key capabilities include automated appointment scheduling, bilingual call handling, lead qualification, intelligent call routing, after-hours emergency response, and outbound follow-ups for missed calls or unsold estimates. Businesses can use the platform to improve response times, capture more service opportunities, and reduce missed revenue from unanswered calls. ServiceAnswer is used by HVAC, plumbing, electrical, roofing, and other home service companies to automate call handling while maintaining a professional customer experience.

Who Is the Company Behind ServiceAnswer?

Signius Communications

Signius Communications helps organizations deliver responsive, professional customer experiences with 24/7 live answering, virtual receptionist, and outsourced contact center services. Trusted by businesses for nearly a century, Signius extends your team with U.S.-based agents who answer calls, manage customer interactions, and support critical business operations around the clock. Every solution is customized to match your business. Agents follow your call handling instructions, qualify leads, schedule appointments, dispatch technicians, process orders, transfer calls, escalate urgent requests, and deliver messages using your preferred workflows. Whether you need after-hours coverage, overflow support during peak call volumes, or a fully outsourced front office, Signius adapts to your operational needs while maintaining a consistent customer experience. Signius supports organizations across healthcare, legal, government, education, property management, home services, utilities, franchises, and enterprise businesses. Healthcare providers benefit from HIPAA-compliant call handling and secure message delivery, while organizations with complex operations can leverage on-call scheduling, emergency response protocols, and business continuity support to ensure important communications never stop. Beyond live agent services, Signius provides communication tools that improve visibility and efficiency. Businesses can access interactive voice response (IVR), secure messaging, voicemail, online reporting, call recordings, real-time message management, and a client portal for managing schedules, directories, and account activity from a single location. Companies choose Signius to reduce missed opportunities, improve responsiveness, and provide exceptional service without expanding internal staff. By combining experienced live professionals with customizable workflows and reliable communication technology, Signius enables businesses to stay available 24/7, strengthen customer relationships, and ensure every caller receives timely, personalized assistance regardless of when they call.

Who Is the Company Behind Signius Communications?

Smarty Agents

Smarty Agents provides fully managed AI phone agents for small and medium-sized businesses. We design, set up, and maintain AI receptionists that answer calls 24/7, book appointments, qualify leads, route callers, and handle routine customer conversations. Our service includes onboarding, conversation design, calendar and CRM integrations, multilingual support, and ongoing optimization. Smarty Agents is designed for businesses that want the benefits of AI phone automation without the complexity of configuring and managing voice AI tools themselves.

Who Is the Company Behind Smarty Agents?

Sound Telecom

Sound Telecom provides live answering services, virtual receptionist solutions, and contact center outsourcing for organizations that need professional customer support without building an in-house call center. Its services are designed to help businesses manage inbound customer communications, extend business hours, and maintain consistent service during peak demand, after-hours periods, and seasonal fluctuations. Unlike providers focused solely on message taking, Sound Telecom offers a broader portfolio of customer contact solutions. Businesses can use the company for live call answering, customer care, appointment scheduling, order processing, lead qualification, dispatch, help desk support, bilingual customer service, outbound calling, and overflow call handling. Each program is customized with business-specific call flows, routing rules, escalation procedures, and reporting to align with existing operations. Sound Telecom works with organizations ranging from small businesses to enterprise companies across industries including healthcare, legal, government, home services, professional services, property management, nonprofit, and retail. Clients often use Sound Telecom to supplement internal teams, support distributed workforces, improve availability outside normal business hours, or outsource customer communications entirely. The company combines U.S.-based live agents with communication technology that supports efficient call management and operational visibility. Features include customized call routing, message delivery, reporting, account management tools, and integrations that help businesses manage customer interactions across multiple communication channels. Whether serving as a virtual front office, overflow support team, or dedicated contact center, Sound Telecom provides flexible communication services that scale with changing business needs. Its solutions are designed for organizations looking to improve accessibility, maintain consistent customer support, and streamline inbound communication through a single outsourcing partner.

Who Is the Company Behind Sound Telecom?

  • Seller: Sound Telecom
  • Year Founded: 1986
  • HQ Location: Spokane, US
  • Twitter: @SoundTelecom
    2,497 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Specialty Answering Service

Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services.

Who Is the Company Behind Specialty Answering Service?

Starry Solutions

Starry Solutions is a virtual receptionist service designed for entrepreneurs, micro businesses, and small businesses. Our team is passionate about understanding each business, which allows us to provide intelligent answers and help our clients build a strong reputation. We work hard to maintain the personal feel that customers love about small businesses. All the while never losing sight of our ultimate goal, giving business owners more time to focus on growing their business.

Who Is the Company Behind Starry Solutions?

Stratara Systems

Stratara Systems provides done-for-you AI growth systems for local businesses. The platform includes AI receptionist management, automated lead follow-up, review automation, appointment scheduling, SEO, generative engine optimization, and custom website development. Built and managed entirely for local service businesses with no technical knowledge required.

Who Is the Company Behind Stratara Systems?

Strike Healthcare

Strike Healthcare is designed and integrated for healthcare providers, including dentists, physical therapists, optometrists, physicians, medical clinics home healthcare and many more. - Website Design, Development & Hosting - SEO & Google Business Profile - Bilingual, Compassionate Receptionists - 24/7/365 Answering Service - Patient Intake, Scheduling & EHR Integration - 24/7 Nurse Triage & On-call Doctor Our evolution from Nexa Healthcare to Strike Healthcare reflects our dedication to this purpose. Today, we stand as a pillar of support exclusively for medical providers, including dentists, orthopedics, and home healthcare agencies. Our suite of services now includes website development, SEO and digital solutions, all meticulously designed to complement our 24/7 booking, answering, and triage support services. Our journey embodies a shared commitment. We envisioned a world where medical providers could focus on delivering exceptional care while we facilitated their growth through innovative communication and marketing strategies. We are Strike Healthcare – a transformation driven by the spirit of collaboration, expertise and a resolute focus on the unique needs of medical practices.

Who Is the Company Behind Strike Healthcare?

  • Seller: Nexa
  • Year Founded: 2005
  • HQ Location: Dubai, Dubai, United Arab Emirates
  • LinkedIn® Page: www.linkedin.com
    218 employees on LinkedIn®

Sunshine Communication Services

Sunshine Communication Services, Inc. providing professional bilingual, English and Spanish, answering service for over 40 years.

Who Is the Company Behind Sunshine Communication Services?

Telelink Answering Service

Telelink's answering service supports your in-house team and clients during and after-hours. Clients receive prompt and professional service around the clock, while your team has peace of mind that the right message will be dispatched to the right person at the right time.

Who Is the Company Behind Telelink Answering Service?

The Hour

At The Hour, we provide top-notch virtual assistant services designed to help businesses thrive by simplifying operations and enhancing productivity. Our team of skilled professionals is here to take care of your everyday tasks, so you can focus on what matters most—growing your business and achieving your goals. From administrative support and social media management to CRM assistance and customer service, we offer customized solutions tailored to your unique needs. Whether you're a busy entrepreneur, a small business owner, or part of a growing enterprise, The Hour is your trusted partner in efficiency and excellence.

Who Is the Company Behind The Hour?

  • Seller: The Hour
  • Year Founded: 2014
  • HQ Location: Newyork, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

The SaaSy People

The SaaSy People provide award-winning 100% UK based fully managed, multi-channel outsourced customer support tailored for growing businesses, in a simple monthly format.

Who Is the Company Behind The SaaSy People?

Tovu

Tovu answers your business phone instantly day or night, qualifies the caller, and books them before they dial the next competitor on Google. No need for after hours call centers your AI agent will answer 24/7 nights weekends and it never calls off sick or asks for time off.

Who Is the Company Behind Tovu?

TRAVEXA

KI-Lösungen: - Voice Agents - Prozessautomatisierung - KI-Schulungen

Who Is the Company Behind TRAVEXA?

UpZilo

Upzilo is a digital services company helping local service businesses - trades, construction, removals, and healthcare/aesthetic practices. We capture every enquiry and convert more of them into paying customers. Our core offering is an AI receptionist that answers calls, website chat, WhatsApp, and social messages 24/7, qualifies leads, and books appointments directly, backed by managed websites, local SEO, conversion-focused funnels, automated marketing, and paid ad management. We work with business owners who are losing revenue not because the work isn't good, but because enquiries fall through the cracks after hours or during busy periods. Clients including construction companies, removals agencies, and aesthetic clinics have seen measurable increases in enquiries, bookings, and website traffic within 90 days.

Who Is the Company Behind UpZilo?

  • Seller: UpZilo
  • Year Founded: 2026
  • HQ Location: McKinney, US
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®
Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 3, 2024