G2

CH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

11/3/2026

"Flexible Solutions and Responsive, Approachable Support"

5/5

What do you like best about ROI CX Solutions?

I really appreciate the flexibility and the ability to come up with solutions that fit our needs. Our client reps are very approachable and respond quickly whenever we reach out. Review collected by and hosted on G2.com.

What do you dislike about ROI CX Solutions?

I don't "dislike" anything. One of the challenges is hiring qualified people for our roles. Review collected by and hosted on G2.com.

Recommendations to others considering ROI CX Solutions:

You'll be pleased with the pricing and responsiveness. ROI has an extensive recruiting engine and can handle large scale operations. Review collected by and hosted on G2.com.

What problems is ROI CX Solutions solving and how is that benefiting you?

ROI works with Cognia to provide temporary contact center staffing support during seasonal volume peaks. Review collected by and hosted on G2.com.