Training and development services companies provide an outsourced method of employee instruction. These firms operate by implementing development protocols and facilitating training courses, either onsite or virtually. Firms offer general business, compliance, and soft skill development, as well as industry-specific knowledge. In addition to formal training and development activities, some providers offer informal training that emphasizes skills such as team building. Businesses will typically work with these providers in an effort to improve employee knowledge and increase productivity. Human resource departments usually coordinate directly with training and development services to design all training initiatives. Some businesses may choose to use training eLearning software to supplement programs or as an alternative to these services.
To qualify for inclusion in the Training & Development category, a services provider must:
- Work with HR professionals and managers in creating customized employee training programs according to individual employee needs
- Provide training solutions that implement, manage, and track training programs
