Time Tracking Software Resources

Hi, Kristie here with the Customer Care team at When I Work! Yes. When I Work gives managers control over how shift swaps are handled. Some teams require manager approval for every swap, while others allow eligible swaps to be approved automatically. Employees can post a shift they need covered, and eligible coworkers with the right position assignments and open availability can claim it directly through the app. Managers decide how much oversight they want while employees handle the coordination themselves. That means fewer phone calls, fewer group texts, and less time spent finding coverage when schedules change.

Hi, Kristie here with the Customer Care team at When I Work. Yes — When I Work is a good fit for small shift-based teams. It's practical for businesses with as few as 5 employees and can grow with your team. Setup typically takes under an hour: upload a picture of your current schedule, and your team, positions and shifts can be set up for you so you are ready to publish quickly. Employees download the free app and they can start using it right away. No IT implementation required, no long-term contract, and no minimum seat count. At $2.50 per user per month for a single location, with time and attendance included, a team of 10 is paying $25 per month for scheduling, time tracking, and team messaging. As your business grows and adds locations or more complex shift patterns, When I Work scales with you without needing to switch platforms.

All three are built for shift-based teams but have different strengths: When I Work is designed for businesses that want one easy-to-use platform with powerful scheduling, time tracking, and team communication. Managers can create schedules in minutes, manage multiple locations, track attendance, send hours directly to payroll, and automate routine scheduling tasks. Both plans include time and attendance, auto-scheduling, payroll integrations, and other core features, with pricing starting at $2.50 per user per month. Homebase is a popular option for very small businesses because of its free plan. As businesses grow or need more scheduling flexibility, costs can add up quickly. Homebase charges by location, so teams with multiple locations, departments, or scheduling groups often look for a more predictable pricing model. Connecteam offers a broader workforce management platform that combines scheduling, communications, operations, and employee management tools. Businesses may appreciate its breadth, though some teams find its separate product hubs and pricing structure more difficult to evaluate and manage. For most retail, food service, healthcare, hospitality, and other shift-based businesses, When I Work delivers the best balance of ease of use, scheduling capabilities, and predictable pricing.