Best Review Management Software - Page 9

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 347

Category Stats (Sep 2026)

  • Average Rating: 4.62/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: ReputationStacker (+0.41%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 16,000+ Authentic Reviews
  • 347+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, ReputationStacker, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=reputationstacker&focus%5B%5D=experience-com)

Wiremo

Wiremo is the customer review management solution for leading eCommerce websites. The platform automatically collects customer reviews, analyzes them for positive sentiment, and displays them in stunning carousel format alongside eye-catching product photos. Easily integrate Wiremo with Shopify, Squarespace and WordPress to harness the power of user-generated content (UGC). Boost SEO, social proof and sales with Wiremo’s all-in-one review management platform that is fluent in over 15 languages.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Wiremo?

  • Seller: Wiremo
  • Year Founded: 2017
  • HQ Location: Wilmington, US
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Wiremo?

Zembra

Zembra is an API platform that allows users to fetch review data from publicly available review platforms in a timely manner and returned in a standardized format. Zembra also monitors review data for events like new reviews, new replies, etc. and delivers updates to webhooks reducing unnecessary use of resources. Zembra takes care of cleaning the data and detecting collisions and duplicates. Zembra also collects data from social networks like Facebook, TikTok, and Instagram. Social data could be posts, comments, reactions, etc. Zembra is robust and scalable. It allows users to build features like reputation management, sentiment analysis, and competition analysis.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Zembra?

  • Seller: Zembra
  • Year Founded: 2020
  • HQ Location: San Diego, US
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Zembra?

5S Reviews

5S Reviews is an AI-powered review management platform for local businesses. It connects to your Google Business Profile and generates personalized, brand-voice responses to every customer review in seconds — no templates, no copy-paste. Built for home services (HVAC, plumbing, roofing, electrical, landscaping), restaurants, hotels, medical aesthetics (med spas, dermatology, cosmetic dentistry), auto services, beauty and wellness, and retail. Core capabilities include AI response generation with customizable brand voice, sentiment analysis, multi-location management, escalation alerts for negative reviews, automated review request campaigns via SMS and email, QR codes and NFC tap-to-review cards for in-store collection, and a content studio that turns reviews into shareable social media images. Approve responses from your phone via WhatsApp or SMS, or enable auto-approve to fully automate. Plans start at $35/month with a 7-day free trial — no credit card required. Month-to-month with no contract.

Who Is the Company Behind 5S Reviews?

amz Review Fetch

amz Review Fetch is a review management software that allows the users to receive daily emails with new reviews, handle negative reviews quickly, manage reviews and download reviews to a spreadsheet.

Who Is the Company Behind amz Review Fetch?

AppRoast

AppRoast is an AI-powered app review monitoring tool built for mobile app founders, indie developers, and product managers who need to understand user sentiment without reading hundreds of reviews manually. Paste any app from the App Store or Google Play and get an instant breakdown of top complaints ranked by frequency, what users love, platform-specific sentiment (iOS vs Android), and actionable quick wins. No account needed for a one-time analysis. For ongoing intelligence, AppRoast monitors apps continuously with delta scans — automatic detection of what changed since your last check. Get email alerts when new complaint patterns emerge or ratings shift after an update. Competitive analysis tracks up to 8 rival apps, showing where competitors are losing users and what mistakes to avoid. AppRoast replaces hours of manual review reading with structured AI insight — ranked complaints, sentiment breakdowns, competitor gaps, and clear recommendations in seconds.

Who Is the Company Behind AppRoast?

Artifacia

Artifacia is an AI-based enterprise visual marketing platform that helps brands market and sell by using real customer photos and videos.

Who Is the Company Behind Artifacia?

Asterias

Google review management tool that auto-replies in your tone and sends negative reviews for WhatsApp validation.

Who Is the Company Behind Asterias?

Atomic Inputs

🚀 Turn Customer Conversations into Business Growth Customers interact with your business every day—on Instagram, WhatsApp, and in-store. But are you truly listening? AtomicInputs transforms casual chats into powerful business insights, helping you improve satisfaction, prevent bad reviews, and boost loyalty—all in real-time. Why AtomicInputs? ✅ Higher response rates & immediate issue resolution through social media. ✅ Prevents bad reviews & boosts positive experiences with AI-generated reviews. ✅ Smart, automated surveys—engage customers in under 2 minutes. ✅ Direct chat with customers for instant feedback & problem-solving. ✅ Real-time insights & trend tracking with AI-powered analytics. ✅ Collect user-generated content (UGC) via QR codes, NFC, comments & tags. ✅ Seamless, hassle-free setup—no new apps, logins, or training needed. ✅ Enhance ad targeting with AI-driven customer insights. 🔹 Designed for Businesses of All Sizes—from single locations to franchises, gain deep insights into customer sentiment and turn feedback into action effortlessly. Tailored Fit for Different Business Verticals 🔹 Grocery & Convenience Stores – Monitor product availability, checkout speed, and staff service in real time to improve customer retention. 🔹 Cafés & Restaurants – Gather instant feedback on food quality, ambiance, and service. Encourage happy customers to leave glowing online reviews. 🔹 Fast Food & Smoothie Shops – Capture quick responses on wait times, menu preferences, and promotions. Drive repeat visits with instant follow-ups. 🔹 Liquor Stores – Understand customer preferences, identify in-demand products, and boost sales through personalized engagement. 🔹 Hotels & Motels – Ensure top-tier guest experiences by resolving issues instantly, reducing negative reviews, and improving overall ratings. 🔹 Franchise Owners – Oversee multiple locations with real-time feedback and automated reports, ensuring consistent customer satisfaction across all stores. 🔹 Retail & E-commerce – Leverage AI-driven insights to enhance shopping experiences, optimize inventory, and drive higher sales. Ready to Transform Your Customer Engagement?

Who Is the Company Behind Atomic Inputs?

  • Seller: Atomic Inputs
  • Year Founded: 2024
  • HQ Location: Jersey City, New Jersey, United States
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Best Shopify App for Product Review, Loyalty & Referral

Running a successful eCommerce store is not just about selling products. Businesses also need to build trust, engage customers, and encourage repeat purchases. Customer feedback and recommendations play a major role in this process. When shoppers see real reviews and recommendations from other buyers, they feel more confident about purchasing. Rivyo is an all-in-one eCommerce customer engagement platform designed to help businesses collect authentic product reviews, build strong customer loyalty, and grow through referral marketing. The platform allows brands to turn customer experiences into powerful marketing assets that increase trust and drive more sales. With Rivyo, online stores can collect photo and video reviews, reward loyal customers with points, and encourage shoppers to refer friends. These features help businesses create stronger relationships with customers while improving conversion rates and retention. Rivyo simplifies customer engagement by bringing reviews, loyalty programs, and referral campaigns together in one easy-to-use platform.

Who Is the Company Behind Best Shopify App for Product Review, Loyalty & Referral?

Better Reply

Better Reply is an AI-powered platform designed to streamline how businesses respond to Google My Business reviews. It enables fast, accurate, and brand-aligned replies, significantly enhancing reputation management. AI-Generated Responses in Seconds Craft personalized replies in just around 7 seconds—saving valuable time per review. Consistent Brand Tone AI adapts to your company’s tone, style, and preferred response length, including the use of emojis or signatures. It learns continuously to become increasingly tailored. Advanced Insights & Analytics Identify trending topics, sentiment drivers, and recurring themes across reviews to prioritize actions and improve customer experience. Multi-Location & Team Collaboration Supports multiple business locations, with role-based user profiles, notifications, and reminders to coordinate review handling via your team.

Who Is the Company Behind Better Reply?

Bewertungsflow

BewertungsFlow is a review automation platform designed for local businesses in Germany, Austria, and Switzerland. Key features: — Automatic review requests triggered by job completion or invoice events — Private feedback filter (guideline-compliant, not review gating) — Branded customer landing pages with business logo and colors — Follow-up reminders for non-responders — Google review widget for your website (carousel + badge) — Native integrations: Lexoffice, sevDesk, Billomat, HubSpot, Pipedrive — CSV import for manual contact upload — GDPR-compliant infrastructure hosted in Germany Ideal for: tradespeople, cleaning services, dental practices, physiotherapists, hair salons, auto repair shops. Pricing: Starter 49€/mo · Growth 75€/mo · Pro 99€/mo. 7-day free trial, no credit card required.

Who Is the Company Behind Bewertungsflow?

Bloom Reviews

BloomReviews helps businesses generate more 5-star Google reviews, strengthen their online reputation, and convert customer satisfaction into measurable organic growth. Our platform combines automated review requests, QR code review capture, customer feedback tools, and reputation management solutions designed for local businesses and multi-location brands. We help clinics, restaurants, salons, dental offices, home service companies, retail businesses, and franchises improve customer trust, increase local SEO visibility, and attract more customers through authentic online reviews. With BloomReviews, businesses can streamline review collection, monitor customer sentiment, and build a stronger digital presence all through a simple, modern platform built for growth.

Who Is the Company Behind Bloom Reviews?

BonjourAvis

BonjourAvis automatically replies to Google reviews for local businesses. What makes it different: every reply is validated before it is published. An automatic gate rejects replies that are truncated, incoherent, that leak instructions, or that invent contact details. When a reply is rejected, the credit is refunded. Competing tools rely on the owner proofreading each draft; BonjourAvis checks the output itself. Each review is answered in the language it was written in, across 108 languages. A three-layer detector returns "undetermined" rather than guessing, and a blocking check prevents a reply from being posted in the wrong language. One-star reviews trigger an alert so the owner can step in. Pricing starts at 5 EUR per month, with a 14-day free trial and no credit card required.

Who Is the Company Behind BonjourAvis?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026