Best Remote Support Software - Page 10

Spia 4.2 Net Connect

Streem

StreemCore® is an enterprise-class, remote visual assistance tool using out-of-the-box augmented reality (AR) capabilities. By adding an interactive, no-download video collaboration tool, companies can quickly see and solve remotely - accelerating diagnosis and support resolution times. With Streem's APIs or SDK, remote AR-enabled video tools can embed and/or integrate into native apps and existing workflows

Average Rating: 4.5/5.0

Total Reviews: 74

SurferQuest

SurferQuest Basic provides complimentary computer access to your guests that protets against viruses and changes by preventing acces to the comupers settings and control panel, and returning to default setting after each session.

Average Rating: 4.0/5.0

Total Reviews: 1

Teamogy

Teamogy is all-in-one cloud system for those who want to have their company in order. It allows you to have fully overview about capacity planning and time tracking. Teamogy connects internal teams and supports collaboration and communications inside the company. It lets your team work anytime and from anywhere.

Average Rating: 5.0/5.0

Total Reviews: 1

TeamViewer Remote

tele-LOOK

Please contact us for details.

TermiGram

TermiGram brings an interactive SSH terminal and an SFTP file manager into Telegram. Developers, VPS owners and small teams can use it from a phone to work with their remote servers. Open a saved server profile, run commands in the terminal, inspect the output, and move to another workspace when the task calls for a different connection. The SFTP workspace provides access to remote files alongside the terminal. You can browse server folders and transfer files without leaving the Telegram Mini App. Keeping terminal work and file management together helps when a task involves both a command and a file on the same server. Reusable command snippets are available for commands you run regularly. Sharing options cover different needs. Guest Share Links provide temporary access that the owner can revoke. Full Share Links let a recipient import an independent copy of a profile. Saved credentials are encrypted, and users can set an optional Master Password for additional protection. Connections require an externally reachable server address. For a server behind NAT, external SSH access must be configured; a private local network address alone will not work. A Free plan is available for trying the core workflow. Cloud Terminal and additional capacity are offered through eligible paid plans. The public website includes plan details, documentation and a video presentation, so users can review the workflow before choosing a plan.

Termiverse

Termiverse is a remote-access platform combining attended and unattended access, terminal services, remote desktop functionality, and device management in one interface. It enables connections without port forwarding and supports hosted or self-hosted deployments. Devices are organized by groups like workstations and production environments. Attended access uses WebRTC with tile-based delta encoding, while unattended access employs a lightweight agent with enrollment tokens and WebSocket connections. Features include a browser-based terminal for SSH, clientless RDP/VNC sessions, role-based access control for granular permissions, AES-256 encrypted backups with file-level restoration, NAT firewall tunneling, Wake-on-LAN, and session recording with browser-based replay. White-label customization supports custom branding and domains.

TotalHeal RemoteLink

TotalHeal RemoteLink is the Remote Access & Support product of TotalHeal, the security platform made in India by Freaquer Corporation Private Limited. Consented, recorded remote support for Macs and Windows PCs, and audited shells on Linux servers. It is managed from the TotalHeal console together with the other TotalHeal products, under one account and one bill. TotalHeal is available as a cloud service and for on-premises deployment. Every organisation can start a 30-day free trial from the console.

Veles Software MPA Tools

MPA Tools — developed by Veles Software — is an agentless, unified endpoint-management and remote administration platform that gives IT teams full visibility and control over their device ecosystem. It allows administrators to manage Windows workstations, servers, and cloud devices — whether they are on-premises, hybrid AD-joined, or Entra/Intune-managed — from a single intuitive console, without needing to deploy agents on each device. MPA Tools offers deep integration with major Microsoft management systems — including Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM/SCCM), and Active Directory / Entra ID — consolidating device health, compliance, configurations, and operational data across different environments. Key capabilities include real-time health and status visibility, remote diagnostics and remediation (event logs, file system browsing, service and registry management, PowerShell execution, reboots, patch deployment), configuration comparison across devices, and automation via custom workflows. A modern differentiator is built-in AI support — MPA Tools can interpret error codes (even uncommon ones), analyze configuration and health data, and provide intelligent actionable insights, reducing troubleshooting time and enabling faster issue resolution. In sum, MPA Tools is designed to simplify and streamline endpoint management and IT administration: it removes overhead (no agents or backend infrastructure required), delivers a comprehensive environment-wide overview, and empowers IT teams to respond to issues proactively — all of which helps reduce operational costs and minimize downtime, while preserving security and compliance.

Vexaro Desk

Vexaro Desk is a powerful remote desktop and IT support solution built specifically for IT teams, help desks, system administrators, managed service providers (MSPs), and businesses managing infrastructure across multiple locations. Whether you need instant attended support or secure unattended access, Vexaro Desk delivers a reliable connection to Windows environments, with upcoming cross-platform support for macOS, Linux, and Android. Engineered for peak operational efficiency, Vexaro Desk equips technicians with a comprehensive toolkit, including high-performance remote control, view-only mode, secure file transfer, live in-session chat, multi-monitor navigation, remote reboot capabilities, and granular session permissions. The centralized management console allows administrators to effortlessly organize devices into custom folders, manage operator access, and maintain complete oversight of all remote sessions. To meet strict compliance and security standards, higher-tier plans unlock session recording, detailed audit logs, data exports, robust API access, custom integrations, and enterprise identity management. Organizations can choose between a turnkey hosted cloud service or a fully self-hosted deployment via the Enterprise plan, ensuring absolute control over infrastructure and data privacy. What truly sets Vexaro Desk apart is its predictable, plan-based pricing model with zero per-operator fees. A versatile free plan is available for both personal and commercial use, while paid tiers scale smoothly to offer advanced administrative controls and enhanced security without penalizing team growth with per-user licensing costs.

VikiDesk

Virtual Inspection Pro

Virtual Inspection Pro is a remote inspection and support software for companies to complete more inspections and support calls with less travel to save time and money. Run live or guided remote inspections and support video calls from any phone. Capture verified evidence, make decisions faster, and finish every job with a professional report. Get a FREE 14 day trial today!

Vizalia

Vizalia brings images into every phone call, for customer support and phone sales alike. During the call, the agent sends a simple SMS link: the customer opens it on their smartphone, with nothing to install and no account to create, and films the problem. 98% of customers accept the link, versus 5% for a video-conference invitation. In support and after-sales service, the agent sees the issue, annotates the live image and guides the customer step by step. Problems get fixed during the call, or the technician arrives with the right diagnosis and the right part. Leroy Merlin solves 80% of breakdowns without a site visit; Cogem cut field trips by 40%; Mariton divided after-sales resolution time by 3. In phone sales, agents show the offer, document or simulation so the customer can compare, feel reassured and sign before hanging up. With 3D Scan Measurement, the customer films a room and the agent takes measurements in one click in the live 3D model (verified scale ±2%). Measurements and time-stamped photos go straight to the case file, ideal for insurance claims and home improvement. Vizalia integrates with Aircall, Salesforce, Zendesk, NICE, Vocalcom, Kiamo, Ringover and Powerphone, or with your own tools through a REST API and webhooks. ISO 27001 certified, hosted in France, billed per session with unlimited users. Pilot live in under 15 days, 45-minute training.

WiseMo Remote Desktop

Full remote control support of Windows, macOS, iOS, Android and Windows Mobile/CE. The features includes Remote Desktop control, File transfer, Chat, Hardware and Software Inventory and much more. With the unique Device Access Control feature you can centrally control access validation (authentication) and access role (authorization) for user access to your devices. Our best security advice is never to use shared passwords or having accounts for users that no longer should have access. WiseMo takes security very seriously with the highest standards of encryption, logging and multifactor based authentication and authorization.