Proactive Notification Software Resources

Hi there, yes this is done automatically actually. Once a user unsubscribes our system detects this and marks it as unsubscribed to remove from further sends. You can also delete users that have been inactive for a long time so they do not get included in further sends as well. If you have any more questions or need further assistance with this, feel free to reach out to support@onesignal.com we would be happy to help and continue the conversation there.

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Hi Vitaly, We are evaluating this feature as a future enhancement. It's currently in the Product Ideas Lab for community review. Genesys Cloud continuously releases new features, and I encourage you to vote on this idea (https://purecloud.ideas.aha.io/ideas/CLPLA-I-807) to help get this functionality into roadmap. We have a very active online Genesys Cloud Community (community.genesys.com) to help with any future product-related questions that come up!

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Hi Gerlane, Genesys Cloud continuously releases new features and capabilities, including in digital and chat. There are various resources you can check out, like our Innovations webinars and customer roadmaps, to stay informed on the latest features available and coming soon.

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