# Do you plan to evolve with the chat functions and automatic entry of interactions?

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##### Post Metadata
- Posted at: about 6 years ago



## Comments
### Comment 1

Hi Gerlane, 

Genesys Cloud continuously releases new features and capabilities, including in digital and chat. There are various resources you can check out, like our Innovations webinars and customer roadmaps, to stay informed on the latest features available and coming soon. 

##### Comment Metadata
- Posted at: about 6 years ago
- Author title: Product Marketing at Genesys




## Related Product
[Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)

## Related Category
[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)

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