Best Patient Relationship Management (PRM) Software - Page 7

How Many Patient Relationship Management (PRM) Software Products Does G2 Track?

Total Products under this Category: 105

Category Stats (Sep 2026)

  • Average Rating: 4.54/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Raintree Systems (+1.84%) - Among all products in this category, Raintree Systems recorded the largest rating increase compared to last month

Last updated: September 05, 2026

How Does G2 Rank Patient Relationship Management (PRM) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 3,100+ Authentic Reviews
  • 105+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Patient Relationship Management (PRM) Software

G2 Grid® for Patient Relationship Management (PRM) Software plotting products by satisfaction and market presence

Highlighted products: Weave, NexHealth, Adit, MaxAssist, Agentforce Health (formerly Salesforce Health Cloud), Artera, Practice by Numbers, and Solutionreach.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-relationship-management-prm/grids.json?focus%5B%5D=weave-weave&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=maxassist&focus%5B%5D=agentforce-health-formerly-salesforce-health-cloud&focus%5B%5D=artera&focus%5B%5D=practice-by-numbers&focus%5B%5D=solutionreach)

Pieces

Pieces Technologies is a physician-led company specializing in ensemble AI solutions designed to support healthcare teams by streamlining clinical workflows and enhancing patient care. Their AI-powered products aim to reduce clinician burnout, improve clinical documentation, and facilitate efficient patient care delivery.

Who Is the Company Behind Pieces?

  • Seller: Pieces
  • Year Founded: 2015
  • HQ Location: Irving, US
  • LinkedIn® Page: www.linkedin.com
    73 employees on LinkedIn®

Qunosuite

Founded in 2015 and based in Berlin, Qunomedical operates a digital health platform and is at the forefront of healthcare innovation with a dual approach that caters to both individuals and businesses. The company collaborates with healthcare providers in over 35 countries, serving approximately 10,000 patients monthly. The platform operates on two principal axes: Qunomedical for individual patients and Qunosuite for healthcare providers. Qunosuite, a Software-as-a-Service (SaaS) for “patient relationship management” (PRM) within the healthcare sector, is our business-to-business (B2B) offering aimed at facilitating digitization for hospitals and clinics. Under the Qunomedical umbrella, we put individual patients first. Each month, we guide hundreds of individuals to suitable healthcare providers across a multitude of treatment categories.

Who Is the Company Behind Qunosuite?

Relation Therapeutics

Relation Therapeutics is a biotechnology company dedicated to developing transformative medicines by integrating advanced technologies into the drug discovery process. Their proprietary "Lab-in-the-Loop" platform combines single-cell multi-omics directly from patient tissues, functional assays, and machine learning to gain unprecedented insights into human biology. This approach enables the identification of novel therapeutic targets and the development of treatments for diseases with significant unmet medical needs.

Who Is the Company Behind Relation Therapeutics?

Santé Conversas

Santé Conversas é uma plataforma de atendimento multicanal com inteligência artificial para clínicas, consultórios e profissionais da saúde. Centraliza WhatsApp, Instagram Direct, Facebook Messenger e webchat em uma única caixa de entrada, com agente de IA chamado Fer, capaz de agendar consultas, tirar dúvidas frequentes, qualificar leads e realizar follow-up automático com pacientes. Reduz o tempo médio de resposta, aumenta a taxa de conversão de leads em primeira consulta e diminui a taxa de faltas em agendamentos. Possui integração nativa com sistemas de gestão clínica como Santé Odonto e Santé Clinic. Atende dentistas, médicos, esteticistas, fisioterapeutas, psicólogos, nutricionistas e demais profissionais da saúde. Plataforma desenvolvida por Santé Sistemas, empresa brasileira operando desde 2018, com mais de 12 mil profissionais ativos em sua base. Disponível em 4 países (Brasil, Portugal, Paraguai, Argentina). Plano inicial a partir de R$ 437/mês.

Who Is the Company Behind Santé Conversas?

Spinsci

SpinSci is the leader in agentic AI solutions for patient access, giving health systems AI agents that remove friction from the patient journey across scheduling, pharmacy, billing, referrals, and more. The result: more patients served, less burden on staff, and recovered revenue that would otherwise leak through missed appointments, abandoned referrals, and unpaid bills. Patient access is where health systems feel the strain first. Patients wait on hold and give up before they get care. Contact center teams drown in high call volumes and repetitive work. SpinSci addresses all of it with two kinds of AI agents. Autonomous agents resolve patient interactions end to end, at any volume, around the clock. Assistant agents work alongside staff like trained co-workers, surfacing full patient context so every interaction is faster. Every solution is EHR-integrated (Epic, Oracle Health, athenahealth) and CCaaS-integrated natively (NICE, Cisco, Avaya, Zoom, Five9), powered by SpinSci's Healthcare AI Fabric (HCAF), an intelligence layer that makes EHR data and health system decision logic AI-ready. AI agents read and write to the systems health systems already run, follow each organization's own workflows, and hand off to staff with full context. Nothing is bolted on. SpinSci delivers four solutions: • Voice AI answers patient calls and resolves scheduling, referral, billing, and prescription refill requests in natural conversation, with no hold times, phone trees, or transfers. • Contact Center AI gives staff a unified workspace with complete patient context at their fingertips, cutting hold and handle times while AI completes the administrative work that drives burnout. • Patient Notification AI delivers proactive patient engagement through conversational texting, voice, and email outreach driven by real EHR events, reminding patients of appointments, prompting refills, converting referrals, and following up on balances, with AI agents closing the loop when patients respond. • Clinical Communications unifies hospital communications in a single operator console with real-time visibility into patient locations, provider directories, and on-call schedules, so every call and page reaches the right person the first time. Health systems using SpinSci expand access with 24/7 self-service, contain routine calls so hold times drop, reduce no-shows and keep referral pipelines moving, and relieve the repetitive workload behind contact center turnover. Downstream, cleaner scheduling, converted referrals, and completed payments recover revenue that friction was quietly draining. SpinSci serves 165 health systems, supports more than 400 million patient interactions annually, reaches more than 60 million patients, and is built on nearly two decades of healthcare-exclusive focus. For health systems that need AI built for patient access, not a generic platform retrofitted for healthcare, SpinSci is the digital workforce that works the way you do.

Who Is the Company Behind Spinsci?

TapHekim

TapHekim is Azerbaijan largest doctor directory. Find doctors and clinics across Baku, Ganja and Sumqayit. Search by specialty, city or clinic name. Free access. Book appointments directly with doctors.

Who Is the Company Behind TapHekim?

TeleVox

Televox is a human-first, AI-powered patient engagement platform that empowers healthcare organizations to create clear, connected experiences across every step of care. Supporting both multi-modal and multi-lingual communication, patients can engage in their preferred channels and languages. The platform delivers human-centered communication through automated reminders, two-way outreach, and intelligent virtual agents, reducing no-shows, lightening staff workload, and improving patient follow-through. Care teams and patients experience smoother interactions with fewer bottlenecks as routine outreach, reminders, and follow-up happen automatically and reliably through seamless EHR integration and time-saving workflows. The platform orchestrates communication across voice, SMS, RCS, email, and chat, reaching patients on the right channel at the right moment with clear, compliant messaging. Multi-lingual support across channels ensures every patient receives clear, culturally sensitive communication they can understand and act on. Teams can automate high-volume needs such as appointment reminders and confirmations, balance notifications, visit instructions, and post-visit follow-up, reducing call volume, closing care gaps, and keeping schedules full without manual outreach. This flexible, EHR-agnostic approach is built for healthcare environments that require scalability along with strict regulatory and security standards. Televox gives organizations visibility into how patient communications perform, making it easier to track metrics like no-show reduction, engagement, adherence, and operational efficiency and to continuously refine outreach strategies. A focus on effortless communication, flexible solutions, human-first experiences, and measurable outcomes keeps the platform centered on time savings, staff relief, and ROI that can be repeated and scaled. Healthcare organizations see where communication works well and where it can improve, strengthening care coordination with confidence. Televox is a trusted patient engagement brand under the WestCX organization, which specializes in secure, scalable, and compliant communication journeys. Delivered as a modern, cloud-based solution, Televox automates routine outreach, supports care teams, and creates clearer, more connected patient experiences at every step of care through accessible, multi-channel, multi-lingual communication.

Average Rating: 3.9/5.0

Total Reviews: 4

How Do G2 Users Rate TeleVox?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.4/10)

Who Is the Company Behind TeleVox?

  • Seller: West Technology Group
  • Year Founded: 1986
  • HQ Location: N/A
  • Twitter: @Mosaicx_
    1,747 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    57 employees on LinkedIn®
  • Phone: 1-920-954-2900

Who Uses This Product?

  • Company Size: 67% Small, 17% Large

What Are Recent G2 Reviews of TeleVox?

VideaHealth

VideaHealth's VideaAI is an advanced dental artificial intelligence platform designed to enhance diagnostic accuracy and streamline clinical workflows. By integrating seamlessly with existing dental imaging and practice management systems, VideaAI empowers dental professionals to deliver consistent, efficient, and high-quality patient care.

Who Is the Company Behind VideaHealth?

VitalsMD

VitalsMD® is a comprehensive software suite developed by HNI Healthcare, designed to enhance value-based clinical decision-making at the point of care. By integrating real-time, physician-generated data, VitalsMD® offers analytics, reporting, communication tools, and a knowledge base that collectively support healthcare providers in delivering efficient and effective patient care. Key Features and Functionality: - Real-Time, Integrated Data: Aggregates information from various sources, including electronic medical records , to provide a comprehensive view of patients' health status. - Collaboration Tools: Facilitates seamless communication among healthcare providers, enhancing care coordination and reducing the risk of medical errors. - MIPS Quality Reporting: Automates the reporting process for the Merit-based Incentive Payment System , generating accurate quality metrics and tracking performance measures. - Patient Risk Scoring: Employs advanced algorithms to calculate patient risk scores, enabling proactive and targeted care. - BPCI Identification: Automatically flags and reports patients meeting criteria for Bundled Payments for Care Improvement and other value-based programs. - Readmission Tracking: Identifies high-risk patients through readmission risk identification and tracking, aiding in reducing readmission rates. - Tailored KPI Dashboard: Provides customizable analytics and reporting features, offering insights into key performance indicators such as case distribution, referral patterns, and readmission rates. - Clinical Pathways Informatics: Supports the development and implementation of standardized clinical pathways to improve patient outcomes. - Improves Coding Integrity: Enhances documentation accuracy, leading to better resource utilization and compliance with coding standards. - Drives Care Coordination: Ensures effective communication and coordination among providers, improving patient outcomes and reducing healthcare costs. - Clinical Documentation Engine: Streamlines documentation processes, reducing administrative burden and improving accuracy. - Provider Decision Support: Offers real-time support to providers, facilitating optimum treatment plan options and improving clinical decision-making. The primary value of VitalsMD® lies in its ability to transform patient care by providing healthcare providers with timely, accurate, and actionable data. This empowers physicians to make informed decisions, optimize resource utilization, and enhance care coordination. By streamlining documentation, automating quality reporting, and facilitating collaboration, VitalsMD® addresses critical challenges in healthcare delivery, leading to improved patient outcomes, reduced readmission rates, and overall cost reduction for hospital systems and patients alike.

Average Rating: 3.5/5.0

Total Reviews: 1

Who Is the Company Behind VitalsMD?

Who Uses This Product?

  • Company Size: 100% Medium

Welkin Health

Working with multiple patients is a delicate balancing act. You need to assess patient needs, coordinate care, communicate with patients, track progress, and manage setbacks. With Welkin Health your team can create multiple, seamless programs. Learn more: https://www.youtube.com/watch?v=tkRicWn6R9A

Who Is the Company Behind Welkin Health?

  • Seller: Welkin Health
  • Year Founded: 2013
  • HQ Location: San Francisco, US
  • Twitter: @WelkinHealth
    550 Twitter followers
  • LinkedIn® Page: linkedin.com
    32 employees on LinkedIn®
Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024