# Best Patient Engagement Software - Page 22

## How Many Patient Engagement Software Products Does G2 Track?

**Total Products under this Category:** 404

### Category Stats (Aug 2026)

- **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Patient Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,700+ Authentic Reviews
- 404+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Patient Engagement Software
 ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=155274&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=47612)

Highlighted products: Birdeye, Weave, ModMed, eClinicalWorks, Curogram, NexHealth, Adit, and Pabau Practice Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=eclinicalworks&focus%5B%5D=curogram&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=pabau-practice-management)

**Sponsored**

### CoRecruit (formerly Quil)

CoRecruit is an AI recruiting platform designed to eliminate the "admin tax" for high-performing agencies. Built for mid-market and enterprise search firms, CoRecruit automatically transforms every interview into fully updated ATS records and polished, client-ready candidate submissions. Recruiting at scale fails when critical information lives only in a recruiter’s head. CoRecruit captures the nuance of every conversation—whether it happens over a cell phone call, VoIP, video conference, or in-person—and turns it into structured, actionable data. By automating the transition from "interview" to "submission," CoRecruit allows teams to move candidates faster and increase placement volume without adding headcount. On average, recruiting teams using CoRecruit reclaim 8+ hours per week per recruiter, ensuring that data stays consistent and high-value talent never falls through the cracks. Key Features and Functionality Omnichannel Interview Capture: The only platform that supports the full recruiter workflow: mobile calls, VoIP (RingCentral, Aircall), video (Zoom, Teams, Meet), and even in-person meetings. Deep ATS/CRM Synchronization: Bi-directional integration with Bullhorn, JobAdder, Loxo, Crelate, and more. Notes, candidate attributes, and statuses update automatically—no manual data entry required. Automated Candidate Submittals: Generate "client-ready" candidate summaries and branded write-ups instantly. Reduce client pushback by delivering consistent, professional submissions every time. Structured Team Data: Standardize interviews, intake calls, and BD meetings with reusable templates. Ensure every recruiter on the team captures the exact data points required for your specific vertical. CoRecruit Intelligence: A powerful search layer across your entire firm’s conversations. Instantly surface candidate insights or specific interview details across thousands of past meetings. Leadership Coaching Tools: Gain visibility into the "black box" of interviews. Leaders can review call context to provide targeted coaching and improve team-wide closing rates.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-03T23%3A29%3A55Z&secure%5Bdisplayable_resource_id%5D=1983&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1309606&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1309606&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%3Fpage%3D22&secure%5Btoken%5D=66e32887673f30b18e335fa309d80ffa998fd96a885eccf8d149092aa3459207&secure%5Burl%5D=https%3A%2F%2Fcorecruit.com%2F&secure%5Burl_type%5D=free_trial)

### [Navigating Cancer](https://www.g2.com/products/navigating-cancer/reviews)

Navigating Cancer's oncology-specific software can help care teams stay connected to each other and their patients, improve productivity with streamlined workflows, and, ultimately, provide better care.

#### Who Is the Company Behind Navigating Cancer?

- **Seller:** [Navigating Cancer](https://www.g2.com/sellers/navigating-cancer)
- **Year Founded:** 2008
- **HQ Location:** Remote, US
- **Twitter:** @NavCancer  
9,173 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2823e42b5cf105f846ae775e9db07808eed0070162963986e29b474f7630e07d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnavigating-cancer%2F&secure%5Burl_type%5D=linkedin_company_website)  
73 employees on LinkedIn®

### [Neonpass Room](https://www.g2.com/products/neonpass-room/reviews)

Neonpass Room—a system that revolutionizes inpatient communication by bridging the gap between hospital facilities, care stations, and patients. Neonpass Room ensures that patients' requests are accurately directed to the right departments, thus unburdening the nursing staff.

#### Who Is the Company Behind Neonpass Room?

- **Seller:** [HOOBOX Robotics](https://www.g2.com/sellers/hoobox-robotics)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=acc83e13e160f0687cd4187cadf1608ea4a244a11c624f77d4454966779c75e5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhoobox%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Netsmart Consumer Engagement](https://www.g2.com/products/netsmart-consumer-engagement/reviews)

#### Who Is the Company Behind Netsmart Consumer Engagement?

- **Seller:** [Netsmart](https://www.g2.com/sellers/netsmart-2fb67523-112f-41ce-bd3f-d4063c635f18)
- **Year Founded:** 1968
- **HQ Location:** Overland Park, KS
- **Twitter:** @netsmarttech  
4,424 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=98a9e901739ce6c13a9e6d9c08856d4e35008431a4a1a26b9651db0988064b8c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9223%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,727 employees on LinkedIn®

### [NeuroFlow](https://www.g2.com/products/neuroflow/reviews)

NeuroFlow provides best-in-class technology and care services for the effective integration of behavioral health. NeuroFlow’s HIPAA-compliant platform supports over 14 million users across 300 health systems, payors, and organizations, helping them capture behavioral health insights and take action to proactively manage individuals and populations holistically. NeuroFlow supercharges existing care models by creating a powerful digital feedback loop between organizations, care teams, and individuals. Our workflow integrations, enterprise analytics, and AI-powered consumer engagement engine help hundreds of organizations better measure, risk stratify, and support the behavioral wellness of their populations in real-time and at a scale never before possible. As a result, we drive meaningful clinical and financial outcomes for the organizations we work with whether they are looking to reduce costs, maximize profitability of value-based care arrangements, or optimize the performance of their workforce. Learn more at https://www.neuroflow.com/

#### Who Is the Company Behind NeuroFlow?

- **Seller:** [NeuroFlow](https://www.g2.com/sellers/neuroflow)
- **Year Founded:** 2017
- **HQ Location:** Philadelphia, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a4b70d882dca185d4b99da678f73bf6285def6e0406b983ca8e011da745ed452&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fneuroflow%2F&secure%5Burl_type%5D=linkedin_company_website)  
182 employees on LinkedIn®

### [Nextech Practice+](https://www.g2.com/products/nextech-nextech-practice/reviews)

This Saas-based practice management solution gives specialty physicians better control and visibility into how their business operates, with functionalities including scheduling, insurance billing and claim submissions.

#### Who Is the Company Behind Nextech Practice+?

- **Seller:** [Nextech](https://www.g2.com/sellers/nextech-2e0f1614-c674-4fee-898d-9813dbe6f98a)
- **Year Founded:** 1997
- **HQ Location:** Tampa, US
- **Twitter:** @NextechEMRPM  
717 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2bd521492aa5038c6362d9b3ad2bd3053a81557954c4eb2c9a76c41318dfa4e7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F216409%2F&secure%5Burl_type%5D=linkedin_company_website)  
594 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

### [NextPatient](https://www.g2.com/products/nextpatient/reviews)

NextPatient builds software for a superior patient experience. Patient self-scheduling, automated waitlists, payments, digital check-in, recalls, and more — all seamlessly integrated with leading EHRs. We free your staff from busywork and keep your provider schedules full. More than 6,000 providers at medical practices across the U.S. trust NextPatient to deliver an experience that today's patients demand and that practices can be proud of. • Meet patients where they are — online and after hours — and give them the ability to conveniently navigate their appointments • Eliminate time-consuming, repetitive tasks for overstretched staff so they can focus on higher-value work • Fill last minute cancellations and schedule gaps for providers who are booked for weeks or months Visit nextpatient.co to learn more.

#### Who Is the Company Behind NextPatient?

- **Seller:** [NextPatient](https://www.g2.com/sellers/nextpatient)
- **Year Founded:** 2016
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f1166c4b3bc5f83bb040309aec35166646add7fff2712c95a311cb867f8a0609&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnextpatient%2F&secure%5Burl_type%5D=linkedin_company_website)  
38 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of NextPatient?

**["Next patient scheduling"](https://www.g2.com/survey_responses/nextpatient-review-9781513)**

**Rating:** 5.0/5.0 stars

_— Traci G._

[Read full review](https://www.g2.com/survey_responses/nextpatient-review-9781513)

### [N Health](https://www.g2.com/products/n-health/reviews)

N Health Technology is a company that develops and sells business platform for mental health practioners and enterprises. The service portfolio include video appointment tools, secure messaging and customer engagement solutions.

#### Who Is the Company Behind N Health?

- **Seller:** [N Health Technology Oy](https://www.g2.com/sellers/n-health-technology-oy)
- **Year Founded:** 2018
- **HQ Location:** Helsinki, FI
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5cee259d1a2d2ebc51867acd91894c1792a15577e4bf4dd4753ded99d997eebe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19081072&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

### [nichepractice](https://www.g2.com/products/nichepractice/reviews)

Leading software platform providing dentists with the tools and guidance to establish an expertise and dominate the competition through the concept of niche marketing.

#### Who Is the Company Behind nichepractice?

- **Seller:** [nichepractice](https://www.g2.com/sellers/nichepractice)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [OmniHelio](https://www.g2.com/products/omnihelio/reviews)

Harness the power of artificial intelligence to transform your healthcare practice with OmniHelio's advanced automation platform. Our AI technology recognizes patient intent, routes requests appropriately, and resolves up to 75% of common inquiries without staff intervention. Intelligent chatbots provide 24/7 patient support, while automated workflows handle appointment management, reminders and notifications, and other common requests. Voice AI with speech recognition enhances phone interactions, while smart ticket detection automatically categorizes and prioritizes patient requests. Built specifically for healthcare environments, our AI maintains HIPAA compliance while delivering the intelligent automation that modern patients expect and busy clinics need to thrive.

#### Who Is the Company Behind OmniHelio?

- **Seller:** [Omnihelio](https://www.g2.com/sellers/omnihelio)
- **Year Founded:** 2022
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7aea705fe07ebafd57875bbf168e4586fab6e602c0868de2e319310786679380&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fomnihelio%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [OpenEMR-Pro Patient Portal](https://www.g2.com/products/openemr-pro-patient-portal/reviews)

MySalutem facilitates better communication with your physician's office by providing convenient 24x7 access from the comfort and privacy of your own home. ViSolve's MySalutem Patient Portal is the most convenient and secure way to stay in touch with your Healthcare team.

#### Who Is the Company Behind OpenEMR-Pro Patient Portal?

- **Seller:** [ViSolve](https://www.g2.com/sellers/visolve-8b5323d8-2cbb-4018-b4cf-9820d159b2ef)
- **Year Founded:** 2025
- **HQ Location:** San Jose, US
- **Twitter:** @ViSolve\_Inc  
282 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=655bcec8e6c2ff7755f68c7a3fc6944fe9152eef5ab8cceb75a41aee4ba990ad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvisolve-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

### [Orion Digital Front Door](https://www.g2.com/products/orion-digital-front-door/reviews)

Orion Health’s Digital Front Door is an omni-channel consumer engagement platform that integrates data, tools and services for end-to-end healthcare navigation and management.

#### Who Is the Company Behind Orion Digital Front Door?

- **Seller:** [Orion Health](https://www.g2.com/sellers/orion-health)
- **Year Founded:** 1993
- **HQ Location:** Auckland, Auckland, New Zealand
- **Twitter:** @OrionHealth  
12,763 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b65dcb31ff9783d233f26bb3e12d5e876b850591c5f220db431350ebb7e78c7d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Forion-health&secure%5Burl_type%5D=linkedin_company_website)  
714 employees on LinkedIn®
- **Ownership:** ASX: OHE

### [Osmind](https://www.g2.com/products/osmind/reviews)

Streamlined Charting and Patient Engagement for Private Psychiatry Practices and Ketamine Treatment Clinics that want an easy to use mental health EHR. Simplify your charting with customizable templates and 30+ validated rating scales that can be sent according to your schedule. Generate superbills, collect payments, submit insurance claims, and engage your patients with a user-friendly app. Patients on the app can complete intake forms, fill out rating scales, schedule appointments, message securely, journal, and more. Osmind also includes multi-calendar scheduling, e-prescribing, labs, telehealth, outstanding support, an exclusive community of peers, and more! It's easy to get started. Schedule a demo, and see why leading mental health clinicians choose Osmind.

#### Who Is the Company Behind Osmind?

- **Seller:** [Osmind](https://www.g2.com/sellers/osmind)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bbfb0326c51447da226c6353476656ca542b9e4814ac206ceca92919ec217680&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fosmind%2F&secure%5Burl_type%5D=linkedin_company_website)  
62 employees on LinkedIn®

### [Ovom Care](https://www.g2.com/products/ovom-care/reviews)

Ovom Care is a pioneering fertility care provider that integrates advanced artificial intelligence (AI) with personalized reproductive health services. Established in 2023, the company aims to enhance fertility treatment outcomes by combining modern in-person care with cutting-edge AI technology. This approach not only improves success rates but also increases accessibility and reduces the emotional and financial burdens often associated with fertility treatments.

#### Who Is the Company Behind Ovom Care?

- **Seller:** [Ovom Care](https://www.g2.com/sellers/ovom-care)
- **Year Founded:** 2023
- **HQ Location:** Berlin, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2c51585d91f54f5b17d24fa481bca34aecfa407e3ff3e0131588f92e22434a03&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fovom-care%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

### [Ozette](https://www.g2.com/products/ozette/reviews)

Ozette’s immune profiling platform provides insights that help answer some of the most pressing questions, such as whether or not a therapy works for an individual patient or if we can determine a patient’s disease before they have physical manifestations. Answering these critical questions and understanding the complexity of the immune system in health and disease helps us drive towards better patient outcomes—a core motivation for Ozette.

#### Who Is the Company Behind Ozette?

- **Seller:** [Ozette](https://www.g2.com/sellers/ozette)
- **Year Founded:** 2021
- **HQ Location:** Seattle, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=52aa5ad4a8ef7acfd80c1555428cd11d255d318ebdfed7d96be433a060a7948e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fozette%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

### [PathwAI](https://www.g2.com/products/pathwai/reviews)

PathwAI is a patient acquisition platform built specifically for healthcare: quiz, intake, and adaptive checkout in one place. HIPAA-compliant, EHR-integrated, and designed around how patients actually decide to buy. PathwAI learns from every patient interaction; personalizing the experience in real time, predicting where patients drop off, and continuously optimizing your funnel so your CAC goes down without anyone lifting a finger. Built for DTC health & welness brands, telehealth companies, and digital health platforms who are done duct-taping tools that were never built for them.

#### Who Is the Company Behind PathwAI?

- **Seller:** [PathwAI](https://www.g2.com/sellers/pathwai)
- **Year Founded:** 2025
- **HQ Location:** Toronto, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4e456d304078771c38b1514d5e86bc127599ca49d84bcfd2db89e56dfa68c84&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrypathwai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

- [‹ Prev‹ Prev](/categories/patient-engagement?order=g2_score&page=21#product-list)
- [1](/categories/patient-engagement?order=g2_score#product-list)
- [2](/categories/patient-engagement?order=g2_score&page=2#product-list)
- …
- [18](/categories/patient-engagement?order=g2_score&page=18#product-list)
- [19](/categories/patient-engagement?order=g2_score&page=19#product-list)
- [20](/categories/patient-engagement?order=g2_score&page=20#product-list)
- [21](/categories/patient-engagement?order=g2_score&page=21#product-list)
- 22
- [23](/categories/patient-engagement?order=g2_score&page=23#product-list)
- [24](/categories/patient-engagement?order=g2_score&page=24#product-list)
- [25](/categories/patient-engagement?order=g2_score&page=25#product-list)
- [26](/categories/patient-engagement?order=g2_score&page=26#product-list)
- [27](/categories/patient-engagement?order=g2_score&page=27#product-list)
- [Next ›Next ›](/categories/patient-engagement?order=g2_score&page=23#product-list)

Spotlight Categories

[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)

[Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing)

[SEO Tools](https://www.g2.com/categories/seo-tools)

[Corporate Performance Management (CPM) Software](https://www.g2.com/categories/corporate-performance-management-cpm)

[Sales Compensation Software](https://www.g2.com/categories/sales-compensation)

Similar Categories

- [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc)
- [Other Patient Experience](/categories/other-patient-experience)
- [Patient Case Management](/categories/patient-case-management)

- [Patient Intake](/categories/patient-intake)
- [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm)
- [Patient Scheduling](/categories/patient-scheduling)

- [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm)

[Browse Patient Engagement Themes](/categories/patient-engagement/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Patient engagement software facilitates the encouragement of a patient’s active participation in the maintenance of their health, the building of a collaborative patient-doctor relationship, and the improvement of the overall patient experience. Hospitals, medical practices, and other healthcare organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; as a result, patients expect compassion, acknowledgment, immediate communication, and easy access to information from their healthcare providers.

Products in the patient engagement category must offer one or more of the following functions: patient portal or patient communication, reputation management, outreach and marketing, surveys and feedback, patient education, self care management, or appointment reminder. Providing a patient portal to facilitate communication between provider and patient as well as enable active participation of the patient in regards to their own health is a major benefit of patient engagement solutions. Patient engagement software enables hospitals and clinics to practice reputation management and feedback generation, triggering a cycle of post-appointment reviews, reputation boosting, practice and provider adjustments, and overall improved patient experience. Patient engagement tools can also simplify the process of reaching out or marketing to new or referred patients, which can include the dissemination of health education information and literature. Patients with chronic care, as well as their physicians, can leverage patient engagement software to maintain their at-home or self-administered medication or therapy regimens. Some patient engagement solutions can also serve as appointment reminders, either via the patient portal or [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging).

Patient engagement software can either be patient facing or physician facing, and take myriad forms—anything from a patient portal to medical online reputation management tools to patient-experience survey management capabilities. Patient engagement software equips healthcare organizations with tools to improve methods and levels of engagement. Patient engagement software can integrate with relevant technologies such as [interactive patient care systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [telemedicine software](https://www.g2.com/categories/telemedicine), [patient intake software](https://www.g2.com/categories/patient-intake), [EHR software](https://www.g2.com/categories/ehr), and [clinical communication and collaboration software](https://www.g2.com/categories/clinical-communication-and-collaboration).

To qualify for inclusion in the Patient Engagement category, a product must:

- Provide a method of active patient engagement such as patient portal, patient surveys, digital intake forms
- Improve or provide insight to healthcare organizations on ways to improve patient satisfaction
- Track and measure improvement of patient experience

Show More