SurveyNinja is a survey builder with research tools built in. Build a survey from a template, from scratch or from a short description, collect responses by link, QR code, embed or pop-up, and get results you can show your team: charts, filters, an AI report on open-ended answers and exports to CSV, Excel and SPSS.
The Free plan has no time limit: 50 surveys, 100 responses a month, logic and quotas, every export format, the API and the MCP server. Paid plans start at $15 a month, or $10.50 a month billed yearly. Every new account gets 14 days of Premium, no card required.
What you get:
- Research question types from Basic: paired comparison, semantic differential, 3D matrix, click test with a heatmap, allocation slider and area selection. A map question comes with Standard.
- A/B testing of question wording. The report names the leader by completion rate and shows the confidence level.
- Quotas, scoring and SPSS export on every plan, Free included.
- AI report on open-ended answers (Premium): sentiment of open answers, a comparison of the two largest respondent groups, quotes and written findings. Share it by link or download a PDF.
- Website surveys: one snippet for the whole site, targeting by page and device, display frequency and a summary of views and responses (Beta).
- Ninja AI in the survey editor builds a survey from a description, a file or an image and edits questions, logic, design and settings. Every change waits for you to apply it.
- MCP server with more than 160 tools. Create and edit surveys, read responses and reports, and download exports from Claude, Cursor, ChatGPT in developer mode and other MCP clients. Available on every plan.
- One-click import from Typeform and Google Forms, on every plan.
- Online booking question with schedules, time slots and a booking log (from Basic).
- 23 free statistical tools on surveyninja.io, including sample size, significance tests and Cronbach's alpha.
- The whole builder works on a phone, logic and settings included.
- English, Spanish and Portuguese across the app, survey pages, help center and tools.
Who uses it:
- CX and customer success teams running NPS, CSAT and CES surveys.
- HR teams running eNPS, engagement and exit surveys.
- Marketers and product managers running concept tests and market research.
- Researchers at agencies and universities who need quotas, research question types and SPSS.
Security and control: two-factor sign-in on every plan; custom roles, SSO (OIDC) and an activity log on Premium; data stored on a server in the EU behind Cloudflare. On-premise is available: our team installs SurveyNinja in Docker on your servers.
Plans: Free; Basic $15, Standard $37 and Premium $69 a month, 30% off when billed yearly; Enterprise with up to 1,000,000 responses a month and a 99.9% SLA by contract.
Average Rating: 4.3/5.0
Total Reviews: 2
How Do G2 Users Rate SurveyNinja?
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CMS Support: 7.5/10 (Category avg: 8.5/10)
Who Is the Company Behind SurveyNinja?
Who Uses This Product?
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Company Size: 50% Large, 50% Small
What Do G2 Reviewers Say About SurveyNinja?
AI-generated summary from verified user reviews
Pros
- Users highlight the ease of use of SurveyNinja, finding it very user friendly and straightforward.
- Users appreciate the ability to create surveys for customer feedback, enhancing their insights and decision-making process.
- Users find it easy to create surveys for customer feedback, enhancing their communication with clients and decision-making.
- Users find SurveyNinja to be intuitive and user-friendly, making survey creation a breeze.
- Users find SurveyNinja's intuitive UI very user-friendly and straightforward, enhancing their overall experience.
Cons
- Users often face incorrect survey results, which can lead to confusion and unreliable data analysis.