# Best Omnichannel Commerce Software for Small Business - Page 2 ## How Many Omnichannel Commerce Software Products Does G2 Track? **Total Products under this Category:** 199 ### Category Stats (Aug 2026) - **Average Rating:** 4.31/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Base (+40.0%) - Among all products in this category, Base recorded the largest rating increase compared to last month _Last updated: August 03, 2026_ ## How Does G2 Rank Omnichannel Commerce Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 6,700+ Authentic Reviews - 199+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Omnichannel Commerce Software ![G2 Grid® for Omnichannel Commerce Software plotting products by satisfaction and market presence](https://www.g2.com/categories/omnichannel-commerce/grids.png?focus%5B%5D=18479&focus%5B%5D=135686&focus%5B%5D=706&focus%5B%5D=785&focus%5B%5D=605&focus%5B%5D=7888&focus%5B%5D=1283157&focus%5B%5D=320) Highlighted products: Shopify Plus, Shopify POS, BigCommerce, SAP Commerce Cloud, Salesforce B2B Commerce, Linnworks, ikas, and Salesforce B2C Commerce. Underlying data: [Grid® JSON](https://www.g2.com/categories/omnichannel-commerce/grids.json?focus%5B%5D=shopify-plus&focus%5B%5D=shopify-shopify-pos&focus%5B%5D=bigcommerce&focus%5B%5D=sap-commerce-cloud&focus%5B%5D=salesforce-b2b-commerce&focus%5B%5D=linnworks&focus%5B%5D=ikas&focus%5B%5D=salesforce-b2c-commerce&segment=small-business) **Sponsored** ### SAP Commerce Cloud The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2113&secure%5Bchosen_at%5D=2026-08-04T08%3A39%3A15Z&secure%5Bdisplayable_resource_id%5D=2113&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2113&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=785&secure%5Bresource_id%5D=2113&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fomnichannel-commerce%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=0bb3d39d4c224d7b428c4fc69a71432e951d9fd048af1138d9c8a2aa3db598fe&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2023%2F06%2Fe4554804-787e-0010-bca6-c68f7e60039b.rc.html%3Fcampaigncode%3DCRM-YD25-CEX-407333%26source%3DCOMMERCE-click-campaign-G2&secure%5Burl_type%5D=custom_url) ### [Shopware](https://www.g2.com/products/shopware/reviews) Shopware is the open commerce platform for the agentic era. It gives global B2C and B2B organizations the infrastructure to grow while retaining control of their data, business logic, and customer experience. Built on open-source technology and an API-first architecture, Shopware combines ready-to-use commerce capabilities with the freedom to customize, extend, and deploy as SaaS, PaaS, or self-hosted. Businesses can manage complex commerce models, connect their preferred technology, automate workflows, and create differentiated experiences for human and agentic buyers, without being locked into a rigid platform model. Shopware connects a scalable commerce core with intelligent capabilities that help merchants grow their way, automate the work, and elevate the experience. More than 55,000 businesses use Shopware worldwide, supported by a global partner ecosystem and 3,100+ extensions. The platform is recognized by Gartner, Forrester, IDC, and Paradigm B2B and is backed by GDPR compliance, SOC 2 certification, open product development, and a public roadmap. **Average Rating:** 4.2/5.0 **Total Reviews:** 195 #### How Do G2 Users Rate Shopware? - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 7.9/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 6.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) #### Who Is the Company Behind Shopware? - **Seller:** [Shopware](https://www.g2.com/sellers/shopware) - **Company Website:** www.shopware.com - **Year Founded:** 2000 - **HQ Location:** Schöppingen - **Twitter:** @shopware 6,237 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ab32ac1d2d41e1dd77cd734ae6dc57469dde43e8ddb96893f378d8bc5584914b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshopware-ag%2F&secure%5Burl_type%5D=linkedin_company_website) 426 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO - **Top Industries:** Retail, Consumer Goods - **Company Size:** 66% Small, 29% Medium #### What Do G2 Reviewers Say About Shopware? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **extensive customizability** of Shopware, enjoying its flexibility and ease of integration for their needs. - Users appreciate the **ease of use** with Shopware, benefiting from its simple UI and customization features. - Users praise Shopware for its **exceptional customer support** and **intuitive, adaptable features** enhancing online store management. - Users value the **easy customization** capabilities of Shopware, enhancing their experience with seamless integration and personalization. - Users value the **easy integration** features of Shopware, enhancing efficiency and streamlining online store management. ##### Cons - Users find Shopware **expensive** due to additional costs for plugins and complex features needed for effective use. - Users often face **update issues** that can cause incompatibilities and require extensive adjustments, complicating the experience. - Users find the **complex setup** of Shopware challenging, often needing developer help for advanced features and integrations. - Users find the **learning curve steep** due to complex setups and reliance on developer resources for advanced features. - Users find the **slow performance** of Shopware frustrating, especially when working with large datasets and after cleaning devices. #### What Are Recent G2 Reviews of Shopware? **["We have developed into a large company and market leader in our industry with Shopware."](https://www.g2.com/survey_responses/shopware-review-11910259)** **Rating:** 5.0/5.0 stars _— Nicola N._ [Read full review](https://www.g2.com/survey_responses/shopware-review-11910259) **["Shopware Simplifies E-Commerce with Extensive Features"](https://www.g2.com/survey_responses/shopware-review-12304437)** **Rating:** 5.0/5.0 stars _— Rahul ._ [Read full review](https://www.g2.com/survey_responses/shopware-review-12304437) #### What Are G2 Users Discussing About Shopware? - [Is Shopware good?](https://www.g2.com/discussions/is-shopware-good) - 2 comments - [Why choose Shopware?](https://www.g2.com/discussions/shopware-why-choose-shopware) - [Why choose Shopware?](https://www.g2.com/discussions/why-choose-shopware) - 1 comment - [What is Shopware built on?](https://www.g2.com/discussions/shopware-what-is-shopware-built-on) - 1 comment - [What is Shopware built on?](https://www.g2.com/discussions/what-is-shopware-built-on) - 2 comments ### [Commerce Studio by 1440](https://www.g2.com/products/commerce-studio-by-1440/reviews) Commerce Studio by 1440 helps multi-channel retailers break down data silos and maximize productivity behind a single Salesforce login. Scale your business by creating efficiencies with the tools you already use to manage Orders, Returns, Exchanges, Customer Support, Inventory, Suppliers, PIM, Dropship, 3PL and so much more. With powerful reporting and analytics, you'll soon realize the time-saving benefits of transforming your back office with Commerce Studio by 1440. **Average Rating:** 4.2/5.0 **Total Reviews:** 17 #### How Do G2 Users Rate Commerce Studio by 1440? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 6.5/10 (Category avg: 10/10) #### Who Is the Company Behind Commerce Studio by 1440? - **Seller:** [Cloud Conversion](https://www.g2.com/sellers/cloud-conversion) - **Year Founded:** 2009 - **HQ Location:** Park City, UT - **Twitter:** @1440io 1,328 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8eb02661d6f326f9f6b2193e81e7e14689c10ac54f92ba83fc1fd464f0ce8e24&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1440io%2F&secure%5Burl_type%5D=linkedin_company_website) 37 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 59% Small, 24% Medium #### What Are Recent G2 Reviews of Commerce Studio by 1440? **["Becoming A Necessity"](https://www.g2.com/survey_responses/commerce-studio-by-1440-review-4578038)** **Rating:** 4.5/5.0 stars _— James M._ [Read full review](https://www.g2.com/survey_responses/commerce-studio-by-1440-review-4578038) **["It’s a e-commerce CRM"](https://www.g2.com/survey_responses/commerce-studio-by-1440-review-4986342)** **Rating:** 5.0/5.0 stars _— Parshu R._ [Read full review](https://www.g2.com/survey_responses/commerce-studio-by-1440-review-4986342) #### What Are G2 Users Discussing About Commerce Studio by 1440? - [What is Commerce Studio by 1440 used for?](https://www.g2.com/discussions/what-is-commerce-studio-by-1440-used-for) - [‹ Prev‹ Prev](/categories/omnichannel-commerce/small-business?order=g2_score#product-list) - [1](/categories/omnichannel-commerce/small-business?order=g2_score#product-list) - 2 - Next ›Next › Spotlight Categories [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management) [Job Search Sites](https://www.g2.com/categories/job-search-sites) [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) [Contact Center Software](https://www.g2.com/categories/contact-center) [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) Similar Categories - [Consumer Goods Software](/categories/consumer-goods-software) - [E-Commerce](/categories/e-commerce) - [Payment](/categories/payment) - [POS](/categories/pos) - [Retail](/categories/retail) [Browse Omnichannel Commerce Themes](/categories/omnichannel-commerce/themes) ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu") SS Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu) Updated Products classified in the overall Omnichannel Commerce category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Omnichannel Commerce to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Omnichannel Commerce category. In addition to qualifying for inclusion in the Omnichannel Commerce Software category, to qualify for inclusion in the Small Business Omnichannel Commerce Software category, a product must have at least 10 reviews left by a reviewer from a small business. Show More