Best Network Monitoring Software - Page 20

Zscaler Digital Experience (ZDX)

Zscaler Digital Experience (ZDX) is the digital experience monitoring capability built into Zscaler's Zero Trust SASE platform — the only SASE platform built for the AI era. Because ZDX runs on the same inline data path as Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), security enforcement and experience monitoring share the same signals, the same policy context, and the same Zscaler Client Connector agent. No additional monitoring agents. ZDX gives IT teams real-time, end-to-end visibility across the device, last-mile network, the Zero Trust Exchange, and the application for every user, in every location. By continuously monitoring every hop between the user and their applications, ZDX isolates the root cause of performance issues, whether it's a device problem, ISP degradation, Wi-Fi signal strength, or slow application response, so IT can move from reactive troubleshooting to proactive network operations optimization. Key Features and Benefits: • AI Agent: Troubleshoot performance issues using natural language to ask questions, get answers, no deep technical expertise required. • AI-powered root cause analysis: Isolates issues across device, network, and application layers in seconds, cutting ISP troubleshooting time by 98.2% and reducing MTTR. • User experience scoring: Quantify digital experience with dynamic scores across regions, departments, and applications, ensuring security and performance are never a tradeoff. • Hop-by-hop network visibility: Trace every network path from user to application across 160+ global PoPs identifying packet loss, latency, and jitter without backhauling traffic through central datacenters. • UCaaS monitoring: Track call quality, audio/video clarity, and jitter for Zoom, Microsoft Teams, and Webex with the same inline visibility that powers ZIA and ZPA. Because ZDX is a native capability of the Zscaler Zero Trust Exchange, every insight it surfaces shares context with the security stack. Better security and better user experience from the same platform. One agent. One console. One architecture.