Best Enterprise Legal Hold Software

How Many Legal Hold Software Products Does G2 Track?

Total Products under this Category: 16

Category Stats (Sep 2026)

  • Average Rating: 4.54/5 The average rating of products in this category, based on all submitted ratings

Last updated: September 02, 2026

How Does G2 Rank Legal Hold Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,700+ Authentic Reviews
  • 16+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Legal Hold Software

G2 Grid® for Legal Hold Software plotting products by satisfaction and market presence

Highlighted products: Relativity, Exterro Data Risk Management Platform, Everlaw, and OpenText EnCase Information Assurance.

Underlying data: [Grid® JSON](https://www.g2.com/categories/legal-hold/grids.json?focus%5B%5D=relativity&focus%5B%5D=exterro-data-risk-management-platform&focus%5B%5D=everlaw&focus%5B%5D=opentext-encase-information-assurance&segment=enterprise)

Relativity

Relativity is a leading legal data intelligence company that builds technology to help users organize data, discover the truth, and act on it. Its extensible, AI-powered cloud platform, RelativityOne, transforms complex data into actionable insights at massive scale for litigation, investigations, regulatory inquiries, data breach responses, and other legal use cases. The world’s largest law firms and corporations, government agencies, and a robust network of channel partners rely on Relativity’s legal AI software to securely surface and manage the most relevant and impactful information in their matters. The company also expands access to technology by providing its platform at no cost to academic institutions through its Relativity Academic program and to organizations supporting pro bono legal work through its Justice for Change initiative.

Average Rating: 4.5/5.0

Total Reviews: 643

How Do G2 Users Rate Relativity?

  • Ease of Use: 8.3/10 (Category avg: 8.4/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Quality of Support: 8.3/10 (Category avg: 9.0/10)
  • Ease of Admin: 7.9/10 (Category avg: 8.3/10)

Who Is the Company Behind Relativity?

  • Seller: Relativity
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    1,907 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, Manager
  • Top Industries: Legal Services, Law Practice
  • Company Size: 41% Medium, 34% Large

What Do G2 Reviewers Say About Relativity?

AI-generated summary from verified user reviews

Pros
  • Users find Relativity easy to use, benefiting from user-friendly design and helpful analytics for efficient data review.
  • Users commend the innovation and evolution of Relativity, noting its adaptation to new technologies and user needs.
  • Users appreciate the flexibility and powerful customisation options of Relativity, significantly enhancing their document review processes.
  • Users appreciate the speed and flexibility of Relativity for efficiently managing the document review lifecycle.
  • Users value the intuitive user interface of Relativity, enhancing communication and supporting efficient eDiscovery processes.
Cons
  • Users experience performance issues with slow data processing and limited control, impacting efficiency and report generation.
  • Users find the difficult learning curve of Relativity challenging, requiring extensive skills and often relying on external resources.
  • Users experience slow performance with Relativity, often waiting for jobs to be processed and facing latency issues.
  • Users find Relativity not user-friendly due to bugs, limited visibility, and complications in multitasking and navigation.
  • Users note the limited features in Relativity, causing inefficiencies and a need for alternative solutions.

What Are Recent G2 Reviews of Relativity?

Exterro Data Risk Management Platform

The Exterro Data Risk Management Platform transforms fragmented legal, investigatory, and compliance workflows with a unified platform purpose-built to safeguard the digital world. With centralized orchestration, over 185 native data connectors, and an intuitive interface, Exterro delivers the speed, efficiency, and visibility modern organizations demand to find, analyze and protect their data. Powered by Exterro Intelligence, an array of artificial intelligence capabilities including generative AI, active learning, and domain-specific agents, the Exterro data risk management platform is trusted by more than 3,000 organizations—including 40% of the Fortune 100—granting them unrivaled control over their data environment. The Exterro Data Risk Management platform covers data privacy, security, and governance, digital forensics and incident response, and eDiscovery workflows. With Exterro, legal, compliance, privacy, IT, information security, and investigatory professionals can achieve unrivaled control over the data their organizations hold: Find sensitive data wherever it resides–in the cloud, on computer endpoints, on network servers and share drives, or even on remote mobile devices. Analyze relevant data to understand the truth behind legal or investigatory matters, respond to data requests, and make informed strategic decisions. Protect sensitive data against and proactively prepare for cybersecurity threats, regulatory response, and civil litigation.

Average Rating: 4.4/5.0

Total Reviews: 164

How Do G2 Users Rate Exterro Data Risk Management Platform?

  • Ease of Use: 8.7/10 (Category avg: 8.4/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Quality of Support: 8.8/10 (Category avg: 9.0/10)
  • Ease of Admin: 8.6/10 (Category avg: 8.3/10)

Who Is the Company Behind Exterro Data Risk Management Platform?

  • Seller: Exterro
  • Year Founded: 2004
  • HQ Location: Portland, OR
  • Twitter: @Exterro
    3,570 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    635 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Paralegal
  • Top Industries: Insurance, Legal Services
  • Company Size: 83% Large, 10% Medium

What Do G2 Reviewers Say About Exterro Data Risk Management Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive and easy-to-use interface of Exterro, enhancing their overall experience with the platform.
  • Users value the cloud service integration of Exterro, enhancing automation and analytics for efficient data management.
  • Users appreciate the dedicated customer support of Exterro, highlighting their helpfulness and commitment to exceptional service.
  • Users appreciate the all-in-one platform of Exterro, offering versatile solutions for diverse data management needs.
  • Users value the strong automation and AI analytics of the Exterro Data Risk Management Platform for enhanced efficiency.
Cons
  • Users find the high pricing of Exterro Data Risk Management Platform to be a significant drawback during use.
  • Users feel that a few workflow options could be improved, impacting their overall experience with the platform.
  • Users are disappointed with the poor customer support, which falls short of expectations set during the sales process.
  • Users experience slow performance with the Exterro Data Risk Management Platform, impacting efficiency and productivity.

What Are Recent G2 Reviews of Exterro Data Risk Management Platform?

What Are G2 Users Discussing About Exterro Data Risk Management Platform?

Everlaw

Everlaw transforms how legal teams navigate the boundaries of legal discovery. The platform is built for the high-stakes demands of modern litigation, empowering law firms, corporations, and government agencies to transform mountains of data into actionable breakthroughs.

Average Rating: 4.7/5.0

Total Reviews: 724

How Do G2 Users Rate Everlaw?

  • Ease of Use: 8.8/10 (Category avg: 8.4/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Quality of Support: 9.5/10 (Category avg: 9.0/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.3/10)

Who Is the Company Behind Everlaw?

  • Seller: Everlaw
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Oakland, California
  • Twitter: @everlaw
    3,977 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    550 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Paralegal, Attorney
  • Top Industries: Law Practice, Legal Services
  • Company Size: 47% Small, 41% Medium

What Do G2 Reviewers Say About Everlaw?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Everlaw, noting its user-friendly interface and helpful training resources.
  • Users appreciate the responsive customer support of Everlaw, which enhances the overall user experience and project management.
  • Users appreciate the intuitive and user-friendly interface of Everlaw, enhancing their document production and review experience.
  • Users value the intuitive user interface of Everlaw, enhancing project management with easy access to features and support.
  • Users value the ease of use and extensive features of Everlaw, enhancing efficiency and streamlining processes.
Cons
  • Users find it difficult to learn Everlaw's features, noting a steep learning curve despite helpful staff support.
  • Users find the inefficient search functionality challenging, hindering their ability to quickly locate specific resources.
  • Users note a significant learning curve with Everlaw, requiring time to familiarize themselves with its features.
  • Users experience significant performance issues with Everlaw, impacting search functionality and document handling capabilities.
  • Users experience search functionality issues that hinder document retrieval, making it frustrating at times.

What Are Recent G2 Reviews of Everlaw?

What Are G2 Users Discussing About Everlaw?

OpenText EnCase Information Assurance

EnCase eDiscovery provides a unified, comprehensive platform for the entire e-discovery workflow, from legal hold through review and production, reducing risks, costs, and time.

Average Rating: 4.2/5.0

Total Reviews: 20

How Do G2 Users Rate OpenText EnCase Information Assurance?

  • Ease of Use: 7.1/10 (Category avg: 8.4/10)
  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 8.9/10)
  • Quality of Support: 8.8/10 (Category avg: 9.0/10)
  • Ease of Admin: 6.0/10 (Category avg: 8.3/10)

Who Is the Company Behind OpenText EnCase Information Assurance?

  • Seller: OpenText
  • Year Founded: 1991
  • HQ Location: Waterloo, ON
  • Twitter: @OpenText
    21,565 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22,835 employees on LinkedIn®
  • Ownership: NASDAQ:OTEX

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 59% Large, 23% Medium

What Are Recent G2 Reviews of OpenText EnCase Information Assurance?

What Are G2 Users Discussing About OpenText EnCase Information Assurance?