What are IoT Device Management Platforms?

A sensor-embedded business object—whether a factory machine, a smart thermostat, or an employee’s wearable device—is a computer in its own right. As part of an internet of things (IoT) project, these connected devices can communicate, execute tasks, and generate critical data. They will also require monitoring, updates, and repairs to perform as intended, as individual assets, and as part of the larger ecosystem. IoT device management platforms help centralize real-time data about devices and engage with individual devices (or groups of devices) as needed for IoT applications to perform at the highest level. Throughout a company’s IoT projects, devices may come and go as efforts expand and change shape. With every new deployment—or an object going live on the IoT network—there is one more asset and corresponding sensor to track and maintain. A device manager tool acts as an IoT hub of sorts, with convenient access to basic device details such as identifying information, working status, and current location. As needs arise, such as software updates or battery replacements, users can carry out these necessary lifecycle management tasks for the specified device or devices. Depending on the issue, users may be able to handle the task directly on the device management solution. Using these advanced applications, IT professionals can oversee their operation’s fleet—whether just a handful or hundreds of embedded devices—from their initial deployment to their eventual retirement. Key Benefits of IoT Device Management Platforms Gain visibility over the fleet of devices in an IoT ecosystem Observe real-time data related to connected devices, sensors, and their interactions and utilizations across the operation Push updates, upgrades, and repairs to connected devices without the need for in-person, physical interactions Receive timely notifications about device health and potential issues Assume control over individual devices or groups of devices to trigger events or actions

Why Use IoT Device Management Platforms?

For an IoT device management platform to reach and sustain its potential, businesses must invest not only time and resources into its launch; these projects require perpetual upkeep. This entails an untold number of moving parts, depending on the size and scope of a device network. An IoT device management platform helps consolidate the monitoring and maintenance tasks for a distributed fleet of intelligent objects, including live summaries of device data and statuses within their local networks and the architecture as a whole. This offers a holistic view of these assets to those experts and teams involved with the IoT initiative, removing the guesswork surrounding device information and the maintenance needs for smart objects and their embedded sensors. Along with providing this critical data, a number of IoT device management platforms offer capabilities for remote device management and device provisioning. An IoT infrastructure can include hundreds or thousands of disparate objects, all spread out across one or more locations. With that being said, monitoring and caring for these assets can be an overwhelming challenge if performed on an individual, physical level. Certain platforms in this category serve as remote managers for distributed objects, giving users the ability to take control of devices in pivotal moments or allocate necessary patches and updates when the time calls for it. These capabilities can significantly reduce the time and effort required to sustain device health and performance through the duration of an IoT project. A core benefit of IoT technology is that, by enabling physical assets with intelligent connectivity, businesses can observe and engage with these assets in ways not previously possible. IoT device management solutions embody this concept, with unified tools to help track, manage, and maintain devices once they are connected to the network.

Who Uses IoT Device Management Platforms?

Depending on an organization’s particular structure and IoT strategy, there may be different teams or individuals that take part in device deployment, monitoring, and updating. In many cases, IT specialists will utilize IoT device management platforms to oversee these responsibilities. These roles may include network engineers and systems managers. Increasingly, dedicated positions are being carved out for IoT solution development and/or management, such as IoT product managers, architects, and engineers. In these situations, dedicated specialists may be the primary users for IoT device managers and similar solutions. If working with an external agency, such as managed IoT services providers or IoT device management companies, these experts may use one of the solutions in this category to help manage your company’s fleet. In some cases, these providers will design their own proprietary platform for device configuration and monitoring, as well as the development of IoT applications and workflows. In these scenarios, internal executives and IT teams may request access to device management platforms so they can maintain visibility of the active fleet and perform certain actions when necessary.

Page 3 | Best IoT Device Management Platforms: User Reviews from September 2026

Memfault

Memfault is an observability tool for embedded devices. Automatically collect comprehensive debugging and crash data and critical health and performance metrics once your devices are deployed in the field. Memfault also allows you to manage the distribution of OTA updates to your fleet with a controlled, repeatable and low risk process. Memfault supports any embedded device running Linux, Android and MCU's running any RTOS or bare metal.

Average Rating: 4.5/5.0

Total Reviews: 12

How Do G2 Users Rate Memfault?

Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
Ease of Use: 8.5/10 (Category avg: 8.8/10)
Ease of Setup: 8.2/10 (Category avg: 8.7/10)
Quality of Support: 9.2/10 (Category avg: 9.0/10)

Who Is the Company Behind Memfault?

Seller: Memfault
Year Founded: 2018
HQ Location: San Francisco, CA
Twitter: @memfault
1,936 Twitter followers
LinkedIn® Page: www.linkedin.com
35 employees on LinkedIn®

Who Uses This Product?

Company Size: 50% Medium, 33% Small

What Do G2 Reviewers Say About Memfault?

AI-generated summary from verified user reviews

Pros

Users value the remote monitoring capabilities of Memfault, enhancing performance tracking and issue recovery for devices.
Users value the tracking capabilities of Memfault, enhancing insights into device performance and crash analytics.
Users value the automated performance metrics from Memfault, simplifying the monitoring of remote IoT devices.
Users appreciate the ease of use of Memfault, enabling effortless monitoring and debugging of embedded devices.
Users value the IoT connectivity of Memfault, enabling efficient tracking and resolution of device performance issues.

Cons

Users find the setup complexity of Memfault time-consuming and challenging during integration, affecting overall usability.
Users find the complex setup of Memfault time-consuming and challenging, impacting integration efforts significantly.
Users find the difficult setup of Memfault time-consuming and challenging, creating integration hurdles.
Users struggle with integration issues, finding the complex setup process and embedded integration particularly challenging.
Users experience a lack of tools for root cause analysis, making complex issue resolution challenging.

What Are Recent G2 Reviews of Memfault?

"Helpful for deployment of IoT devices"

Rating: 4.0/5.0 stars

— Aaddi Z.

Best IoT Device Management Platforms - Page 3

How Many IoT Device Management Platforms Products Does G2 Track?

Category Stats (Sep 2026)

How Does G2 Rank IoT Device Management Platforms Products?

G2 Grid® for IoT Device Management Platforms

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What Do G2 Reviewers Say About Memfault?

Pros

Cons

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