Best Incident Management Software - Page 13

How Many Incident Management Software Products Does G2 Track?

Total Products under this Category: 226

Category Stats (Nov 2026)

  • Average Rating: 4.43/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: All Quiet (+0.78%) - Among all products in this category, All Quiet recorded the largest rating increase compared to last month

Last updated: November 02, 2026

How Does G2 Rank Incident Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 20,000+ Authentic Reviews
  • 226+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Incident Management Software

G2 Grid® for Incident Management Software plotting products by satisfaction and market presence

Highlighted products: ServiceNow IT Service Management, NinjaOne, xMatters, Jira Service Management, Freshservice, PagerDuty, Rootly, and New Relic.

Underlying data: [Grid® JSON](https://www.g2.com/categories/incident-management/grids.json?focus%5B%5D=servicenow-it-service-management&focus%5B%5D=ninjaone&focus%5B%5D=xmatters&focus%5B%5D=jira-service-management&focus%5B%5D=freshservice&focus%5B%5D=pagerduty&focus%5B%5D=rootly&focus%5B%5D=new-relic)

Red Alert

Who Is the Company Behind Red Alert?

  • Seller: RadOps
  • Year Founded: 2020
  • HQ Location: Auckland, NZ
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Red-on-line

HSE Compliance is a service for management and assessment of Health & Safety and Environmental regulatory compliance. Used by more than 10 000 industrial sites of all sizes, HSE Compliance is suitable for single- or multi-site implementation. Our service helps manage your EHS-related legal risks and EHS regulatory monitoring, one of the requirements of ISO 14 001 and OHSAS 18 001 . HSE Compliance includes customized regulatory information, compliance help features, and action plan management. It is a user-friendly platform geared towards HSE managers, and will help ensure your global regulatory compliance.

Who Is the Company Behind Red-on-line?

  • Seller: Red-on-line
  • Year Founded: 1999
  • HQ Location: Antony, Paris, FR
  • Twitter: @HSE_Rol
    772 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    174 employees on LinkedIn®

resilienceOS

Restrata provides an integrated platform for operational resilience and holistic people safety, resilienceOS, that unifies data from people, sites, and independent risk data providers to deliver real-time intelligence across global operations in one picture. Trusted by enterprises in 50+ countries, resilienceOS helps organisations anticipate, respond to, and recover from disruptions fast. Whether managing travel risk, lone workers, or full-scale crisis events, Restrata empowers companies to protect all their people, assets, operations, and reputation - all the time.

Who Is the Company Behind resilienceOS?

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How it works

Resolve for Microsoft Teams

Resolve brings intelligent incident management directly to your Microsoft Teams workspace, streamlining how your team handles and resolves issues. Our AI-powered system understands your industry context and organizational needs, delivering truly intelligent automation.

Who Is the Company Behind Resolve for Microsoft Teams?

RevDeBug Standalone Recorder

Meet RevDeBug – the revolutionary local and remote reverse debugging software for companies of all sizes and shapes! Release your software lightning fast, no bug can stop you now! RevDeBug allows you to inspect past state and performance profile of your applications, even directly from production environments! This is achieved with exquisite features. Get a free RevDebug for Developers Edition. No strings attached!

Who Is the Company Behind RevDeBug Standalone Recorder?

  • Seller: RevDeBug
  • Year Founded: 2018
  • HQ Location: Bydgoszcz, PL
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

RiskTeq

At RiskTeq, we are passionate about safety. We're also passionate about software. Our thoughtful uniting of these two passions has resulted in a safety and risk management framework that delivers simplicity in a complex environment to embed your risk management culture in your organisation.

Who Is the Company Behind RiskTeq?

  • Seller: Riskteq
  • Year Founded: 2011
  • HQ Location: Battery Point, AU
  • Twitter: @RiskTeq
    5 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Runframe

Runframe is the modern incident management and on-call scheduling platform for engineering teams. Declare incidents, assign responders, set severity, and track every status change in real time. Build on-call rotations with primary and backup coverage, automatic escalation policies, and coverage gap detection. Run structured post-incident reviews with auto-generated timelines. Track MTTR, MTTA, incident volume trends, and on-call burnout scores. Deep integrations with Slack, Jira, Google Meet, Datadog, Sentry, Prometheus, etc. Built for teams of 10-200 who need reliable incident response without enterprise complexity.

Who Is the Company Behind Runframe?

Sabentis

Sabentis es una plataforma SaaS líder en la gestión integral de la Seguridad y Salud en el Trabajo (SST) que permite a las organizaciones digitalizar, automatizar y anticipar riesgos laborales desde una única solución modular, escalable y segura. Diseñada para empresas de cualquier tamaño —desde pymes hasta grandes grupos y entornos multiempresa— Sabentis integra más de 45 módulos especializados y más de 1.000 funcionalidades, cubriendo todo el ciclo de la prevención: evaluación de riesgos, vigilancia de la salud, ergonomía, psicosociología, gestión de contratistas, accidentes, formación, planes de emergencia, inspecciones, documentación, indicadores y cumplimiento normativo. La plataforma incorpora inteligencia artificial, big data y analítica predictiva, permitiendo: ·Automatizar procesos preventivos complejos ·Detectar patrones de riesgo antes de que se materialicen ·Generar planes de acción inteligentes basados en datos reales ·Reducir carga administrativa y errores humanos Sabentis destaca por su visión 360º del trabajador, su potente cuadro de mandos BI, la generación automática de informes oficiales, y herramientas avanzadas como: ·Ergotutor Digital con IA y análisis de vídeo ·Sensórica para riesgo ergonómico ·Portal del trabajador y portal del contratista ·Integraciones vía API, SSO y ERPs ·Firma digital y repositorio documental centralizado La seguridad es un pilar clave: Sabentis opera sobre una arquitectura cloud 100% PaaS, con certificación ISO 27001, cumplimiento GDPR/LOPDGDD, alta disponibilidad y borrado seguro de datos. Con presencia internacional y millones de trabajadores protegidos, Sabentis no es solo un software de SST: Es una plataforma estratégica para construir entornos de trabajo más seguros, saludables y sostenibles, con una clara orientación a resultados y cumplimiento normativo.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Sabentis?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Sabentis?

Who Uses This Product?

  • Company Size: 67% Large, 33% Medium

What Are Recent G2 Reviews of Sabentis?

Safesite

Proven to reduce incidents by up to 57%, Safesite is an award-winning safety management solution trusted by over 18,000 companies of all sizes and industries. Safesite’s intuitive, easy-to-use platform is used daily by safety pros and teams to complete safety actions in the field, ensure compliance, improve safety engagement, and drive down incident rates. Members can access the platform on any device and streamline safety management processes, saving up to 8 hours per week per employee. And with the highest number of free features on the market, including a custom inspection builder, hazard management, incident reporting, and an advanced safety scorecard, Safesite reduces safety-related expenses by up to 20% annually.

Average Rating: 4.5/5.0

Total Reviews: 6

How Do G2 Users Rate Safesite?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Safesite?

  • Seller: Safesite
  • Year Founded: 2012
  • HQ Location: San Francisco, US
  • Twitter: @safesitetech
    1,127 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Do G2 Reviewers Say About Safesite?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient task management of Safesite, enhancing safety compliance in fast-paced construction environments.
  • Users appreciate the ease of use of Safesite, finding it simple and user-friendly for onsite workers.
  • Users praise the simplicity and user-friendliness of Safesite, making it easy for all workers to adapt quickly.
  • Users value the intuitive interface of Safesite, making it easy for everyone to use and adapt quickly.
  • Users value the efficient issue management in Safesite, streamlining safety tasks and ensuring regulatory compliance.
Cons
  • Users face connectivity issues in remote areas, despite there being no apparent network problems.
  • Users find the subscription to Safesite to be expensive, particularly for larger organizations.
  • Users experience integration issues with Safesite, impacting connectivity and functionality across different systems.
  • Users find the high subscription cost concerning, especially when combined with occasional integration issues.

What Are Recent G2 Reviews of Safesite?

Safety PAL

Safety PAL key features work together, creating an effective system for managing your Health, Safety, Environment and Quality (HSEQ).

Who Is the Company Behind Safety PAL?

  • Seller: Safety PAL
  • Year Founded: 2015
  • HQ Location: Newark, GB
  • Twitter: @YourSafetyPAL
    1,986 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Safety Platform

CENTEGIX is the leader in Every Moment Safety™, helping organizations create safer, more connected environments through intelligent safety and communication technology. Trusted by thousands of schools, healthcare facilities, government agencies, and commercial organizations nationwide, the CENTEGIX Safety Platform unifies emergency response, everyday safety operations, communication, and situational awareness into one connected ecosystem. From routine moments to critical events, CENTEGIX empowers organizations to respond faster, communicate clearly, and support the people they serve with confidence. K-12 Education | Government | Healthcare | Commercial Emergency Management | Panic Buttons | Dynamic Maps | Visitor Management Dismissal Automation"

Who Is the Company Behind Safety Platform?

  • Seller: CENTEGIX
  • Year Founded: 2018
  • HQ Location: Atlanta, Georgia, United States
  • LinkedIn® Page: www.linkedin.com
    307 employees on LinkedIn®

Sedai

Sedai goes beyond recommendations. Our platform takes action to autonomously manage and optimize your cloud resources, without manual intervention. It analyzes your production environment to find cost and reliability optimization opportunities in real time — learning from behavior patterns and adapting to new releases. Under the hood, Sedai uses deep reinforcement learning to predict the impact of potential optimizations, enabling the platform to take these actions safely. Sedai's unique approach makes it the only way way to manage and optimize the cloud at scale. Unlike conventional automation, Sedai doesn't follow fixed rules and scripts. Instead, it acts like an experienced SRE: incrementally adjusting the configuration of your resources until the exact point where performance or availability would be impacted. The result? Sedai has executed more than 25 million autonomous actions in production — with 0 incidents. Ready to save 30–50% on your cloud costs? Visit sedai.io to speak with our cloud optimization experts.

Average Rating: 4.5/5.0

Total Reviews: 4

How Do G2 Users Rate Sedai?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.1/10)

Who Is the Company Behind Sedai?

  • Seller: Sedai
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Pleasanton, California, United States
  • Twitter: @sedai_io
  • LinkedIn® Page: www.linkedin.com
    156 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Sedai?

What Are G2 Users Discussing About Sedai?

SendQuick Cloud

sendQuick onCloud is a systems availability monitoring and notification management platform for the cloud. It works with public cloud services to monitor systems, applications, services, and networks and flags up issues to your staff on duty. sendQuick onCloud integrates seamlessly with your IT monitoring services within major public cloud platforms. You can configure our services to meet your business needs. In return, we track system performance, latency, and availability metrics for you. We make monitoring easy and convenient, just the way you need it. In the event of system issues, sendQuick onCloud receives strings of information from the public cloud platforms and breaks down this information into parameters. Users are able to click on the desired parameter as the condition and set it as a threshold to trigger the alerts. We provide instant notifications right into your devices, exactly in the format that you prefer.

Who Is the Company Behind SendQuick Cloud?

Tian Lin
TL
Researched and written by Tian Lin
Updated April 10, 2026