Best Human Services Software - Page 8

How Many Human Services Software Products Does G2 Track?

Total Products under this Category: 128

Category Stats (Sep 2026)

  • Average Rating: 4.44/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: NewOrg (+0.23%) - Among all products in this category, NewOrg recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Human Services Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,300+ Authentic Reviews
  • 128+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Human Services Software

G2 Grid® for Human Services Software plotting products by satisfaction and market presence

Highlighted products: Bonterra Apricot, Therap Services, Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud), Casebook, NewOrg, Foothold, InfoFlo Software, and LiveImpact.

Underlying data: [Grid® JSON](https://www.g2.com/categories/human-services/grids.json?focus%5B%5D=bonterra-apricot&focus%5B%5D=therap-services&focus%5B%5D=agentforce-nonprofit-formerly-salesforce-nonprofit-cloud&focus%5B%5D=casebook&focus%5B%5D=neworg&focus%5B%5D=radicle-health-foothold&focus%5B%5D=infoflo-software&focus%5B%5D=liveimpact)

Pirouette

Who Is the Company Behind Pirouette?

  • Seller: VitalHub
  • Year Founded: 2015
  • HQ Location: Toronto, CA
  • Twitter: @VitalHubCorp
    833 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    286 employees on LinkedIn®
  • Ownership: TSE: VHI

Pléiades

Pléiades is a social work management platform that integrates services like Housing First programs, shelters, health relays, and outreach initiatives into a secure, GDPR-compliant workspace. It replaces fragmented tools with seven customizable modules, enabling shared directories, consistent security, and unified data standards. Automatic report generation uses existing data entries, while real-time dashboards and alerts enhance efficiency. Hosted in Switzerland with enterprise-grade security, the platform employs encryption and data compartmentalization to safeguard sensitive information. A funding detector simplifies grant applications, and its web-based design requires no installation, ensuring accessibility via standard browsers. Organizations can activate only the modules they need, tailoring the platform to their specific services while maintaining system-wide consistency.

Who Is the Company Behind Pléiades?

QuesGen Case Management

QG Case is case management software built for nonprofits, community-based organizations, and hospital-based violence intervention programs (HVIPs). Built by QuesGen Systems since 2004, it replaces spreadsheets and email threads with a structured workflow covering intake, care plans, tasks, follow-ups, case closure, and outcomes reporting. QG Case is trusted by some of the most established violence intervention programs in the country, including the CHOP Violence Intervention Program, Highland Hospital / Youth ALIVE!, and UMMS Shock Trauma VIP — environments where longitudinal tracking, funder reporting, and HIPAA-capable infrastructure are non-negotiable. Case Essentials, the free tier, is designed for smaller nonprofits and CBOs that need to be operational fast — configured in an afternoon, no IT department required. QGCase Pro is the enterprise option for hospital systems and complex care organizations requiring deep customization, Epic/Cerner integration, and procurement-ready security documentation.

Who Is the Company Behind QuesGen Case Management?

rediCASE

rediCASE is an Australian-developed, web-based case management software tailored for health and community service providers. Launched in 2012, it offers a comprehensive solution for managing client records, treatment plans, and reporting requirements across various sectors, including counseling, addictions, indigenous services, and mental health. Designed for flexibility and scalability, rediCASE supports organizations ranging from single practices to large consortiums with multiple locations and programs. Key Features and Functionality: - Client Data Management: Easily capture, record, and maintain accurate and secure client records. - Case and Program Management: Track case plans, programs, incidents, assessments, and outcomes efficiently. - Outcome Measurement: Utilize tools like K10, DASS21, and HoNOS for evidence-based decision-making. - Intake and Reporting: Generate standard and customizable reports that meet government regulations. - Customizable Work Pages and Forms: Design case plans, assessment forms, and reports with the Dynamic Page Designer. - Document Management: Create, store, and manage documents electronically within a secure platform. - Waitlist and Referral Management: Efficiently manage and track waitlists, ensuring smooth intake and referral processes. - Client Engagement and Communication: Enhance communication through correspondence templates, video calls, and secure messaging. rediCASE addresses the critical need for efficient, secure, and comprehensive case management in health and community services. By streamlining client data management, treatment tracking, and reporting, it enables organizations to focus more on delivering quality care and support. Its flexibility and scalability make it suitable for a wide range of service providers, from small non-profits to large agencies, ensuring improved client outcomes and operational efficiency.

Who Is the Company Behind rediCASE?

ReliablyME

ReliablyME, based in Toronto, Canada, was founded in 2018 and launched the first BETA in 2020. ReliablyME gives people an opportunity to hold each other accountable and showcase their authentic self and social worth to those on whom they rely (in health or human services) for support or access. Using instant messaging (SMS/WhatsApp) or the web/mobile app anyone can send a digital promise to anyone else and have that social contract registered as a permanent record on a blockchain, thereby allowing them to build their Commitment Portfolio of earned purpose-specific badges, and reliability-related scores to augment their resume or performance review. ReliablyME is particularly useful for affecting and tracking behavioral outcomes, as it employs a commitments-based nudging methodology that is academically proven to be the most cost-effective way to affect behavior change.

Who Is the Company Behind ReliablyME?

SETWorks

SETWorks is a leading Electronic Health Record (EHR) and case management platform built specifically for organizations that support people with disabilities and beyond. SETWorks unifies service delivery, documentation, billing, and reporting in one secure, cloud-based system. Core functionality includes customizable workflows, real-time data tracking, goal and outcome management, electronic visit verification (EVV), and powerful analytics that help agencies make data-informed decisions. With SETWorks AI, agencies can further streamline operations by improving accuracy, reducing administrative effort, and ensuring compliance across every level of the organization. These intelligent tools help staff save time and focus more on the people they serve, rather than paperwork. Headquartered in Kansas City, Missouri, our entire team is U.S.-based, offering responsive, knowledgeable support and a deep understanding of the complex requirements faced by disability service agencies. What makes us different: SETWorks is purpose-built for disability service providers and not retrofitted from other industries. This specialization allows us to meet the unique compliance, billing, and reporting needs of organizations providing over 8K unique service lines across the U.S.. SETWorks empowers agencies to simplify documentation, strengthen data integrity, and enhance compliance while enabling data-driven decision-making. With the addition of SETWorks AI, providers gain even greater efficiency and consistency across workflows, freeing staff to focus on delivering person-centered, impactful services. Our HIPAA-compliant platform, supported entirely by a U.S.-based team, combines innovation, reliability, and deep industry expertise, helping organizations deliver better outcomes for the people they support.

Who Is the Company Behind SETWorks?

SureImpact

SureImpact is a full client management and outcomes reporting solution that is uniquely designed for social-good providers and their funders. It bridges the gap between common data collection challenges and the ability to demonstrate meaningful social impact, and helps you make better decisions on that data. SureImpact gives your team everything you would expect from modern case management software—centralized client records, personalized service plans, custom goal and progress tracking, surveys and assessments, and real-time reporting—plus the analytics backbone to prove your mission is working. ​ SureImpact was created by experts with over 25 years of experience in nonprofit, government, and collective impact work. It’s purpose-built to help mission-driven organizations manage personalized client service plans, track outcomes, demonstrate impact, and strengthen donor relationships.

Who Is the Company Behind SureImpact?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024