Marco Polo Portal

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Marco Polo Portal is an NDIS housemate-matching and placement platform that helps SIL and ILO providers fill vacancies with pre-matched, compatible groups of participants, reducing churn, re-advertising costs, and failed placements. Traditional vacancy-filling is property-first: you advertise a room, place whoever's available, and too often watch the arrangement break down when housemates aren't compatible. Every breakdown means re-advertising, lost revenue, and another placement at risk. Marco Polo flips the model. Participants and support coordinators build compatible groups on the platform, so the participants who reach you are already matched to each other, not just to a vacancy. What providers get: - Pre-matched groups, not cold leads. Receive participants who have already formed compatible groups, so placements are more likely to hold. - List your vacancies. Put your available homes and rooms in front of participants and coordinators actively searching for the right fit. - Lower placement churn. Better-matched housemates mean fewer breakdowns, fewer complaints, and less re-advertising. - Reduced acquisition costs. Spend less time and money filling and re-filling rooms. - Connected to coordinators. Support coordinators use Marco Polo free of charge to match clients, bringing qualified placements directly to your vacancies. Marco Polo serves three sides of the NDIS housing market — participants, support coordinators, and providers — as a neutral platform. You're not competing on a property list; you're being matched to groups who are a genuine fit for what you offer. Compatibility first, not just speed. Better matches make for stable homes, and stable homes make for sustainable provider operations.